Every review we hold for the Frinton-On-Sea office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe service we recieved was incredible, Chloe was absolutely amazing, constantly on the ball, moved things along quickly and was an amazing help with anything we needed, I would highly recommend Boydens!
Harry · 26 September 2024
Agent replied · 24 October 2024
Dear Harry,
Thank you so much for your fantastic review! We’re delighted to hear that Chloe provided such incredible service and was able to assist you every step of the way. It's great to know that her efficiency and dedication made a difference in your experience. We truly appreciate your recommendation and are here to help with anything you need in the future!
★★★★★ 5/5
GoogleWhen I approached Boydens my late mother's flat had been on the market for over 3 years in spite of trying another local agent, online auctions and other properties purchasing organisations so I was beginning to give up hope.
They were very welcoming and easy to deal with and advised the price I'd arrived at was reasonable and that they had someone who might be interested.
They face sensible advice on the market and when they did secure the sale soon afterwards kept me regularly up to date with emails and chased up solicitors/purchaser so I didn't need to contact them. Everyone I dealt with was pleasant and helpful.
Deborah · 10 August 2024
Agent replied · 24 August 2024
Dear Deborah,
Thank you for sharing your experience with us. We understand how challenging it can be to sell a property, especially under such circumstances. We're glad we could provide the support and guidance you needed and that we were able to find a buyer for your late mother's flat. Keeping you updated and handling the details is our priority, and we're pleased to hear you found our team pleasant and helpful. If you need anything in the future, please feel free to call us.
Best Wishes,
Paul Howe
Boydens
★★★★★ 5/5
GoogleExtremely professional set up, very friendly and knowledgeable of local market and everything involved. A completely smooth experience from first meeting Matthew the manager and the way his team helped us through the highs and lows of house sales. Special appreciation to Gemma who takes on the sale progression and she is very responsive and guided us through, despite the obstacles thrown up along the way.
If you want a house sell/buy then you cannot go wrong if you use Boydens at Frinton. Highly recommended.
Stuart · 25 July 2024
Agent replied · 24 August 2024
Thank you for your kind review! We’re thrilled to hear about your positive experience with our team at Boydens in Frinton. Matthew, Gemma, and the entire staff take great pride in their work, and it’s rewarding to know that their professionalism, knowledge, and dedication made your house sale process smooth and successful. Your recommendation means a lot to us, and we’re here to assist with any future needs you may have.
Thanks again for choosing Boydens!
★★★★★ 5/5
GoogleAmy and the team at Boydens Frinton worked with good humour and tenacity to get our sale over the line in a tricky market. Great customer service and communication, Amy earned every penny of the commission we paid. We wouldn't hesitate to recommend the firm.
Miss · 6 July 2023
Agent replied · 6 July 2023
Dear Miss Castle,
Thank you so very much for your kind review of our Coastal Branch. We appreciate you taking the time to thank us in what is, as you say, a tricky market.
Please do recommend us to others and thank you once again for the review, and for trusting us with your business.
All the best,
Paul Howe
Boydens
★★★★★ 5/5
GoogleAbout to complete on the sale of our property in F.O.S. Thank you to Macauley for the professional way you've managed the sale, excellent communication throughout! and also to Gemma who stepped in during the final weeks to progress the sale to its conclusion.
Clare · 21 June 2023
Agent replied · 22 June 2023
Dear Clare,
Thank you so much for your fabulous review - we are delighted to have been able to assist you and please do recommend our services to family and friends as this means the world to us as we seek to spread the word of our services, as ably demonstrated by Macauley and Gemma.
All the best,
Paul Howe
Marketing & PR Director
Boydens
★★★★★ 5/5
GoogleAm so grateful to Beth and the team at Boydens, friendly, helpful and efficient and am so pleased with my new rental property
Susan · 25 July 2024
Agent replied · 24 August 2024
Dear Susan,
Thank you so very much for your kind review - the team are delighted to read your kind words, thank you. We wish you all the very best in your new home.
Best Wishes,
Paul Howe
Boydens
★★★★★ 5/5
GoogleWe recently purchased a beach hut in Frinton on Sea and we would like to congratulate Amy on her professionalism and efficiency throughout the buying process. Her availability and expertise enabled the process to run prompt and smooth. Thank you Amy
Mark · 24 May 2023
Agent replied · 31 May 2023
Dear Mark,
We are delighted to read that we were able to help you with your sale and will pass on your thanks and kind words to Amy who is, without doubt, an absolute superstar!
Thank you once more.
Best wishes,
Paul Howe
Boydens
★★★★★ 5/5
GoogleGemma is a credit to your firm,she has been working hard constantly chasing up the lower chain and keeping us informed regularly. We are very pleased with the service she has provided and we consider her very professional especially during the lockdown which has made her job a lot harder.PositiveResponsiveness, Quality, Professionalism, Value
Keith · 25 August 2021
Agent replied · 31 May 2023
Thank you so much Keith - we are proud of Gemma's work and will ensure she is thanked for this.
★★★★★ 5/5
GoogleFirst time landlord aided fantastically by the wonderful Beth Halsall and Chloe Barrett. I haven’t got a clue but nothing was too much trouble to explain and I have a tenant for my property set to move in exactly three weeks from instruction. Cannot fault the service.
Debbie · 25 April 2025
Agent replied · 14 April 2026
Thank you so much for your kind words! We're delighted to hear that Beth and Chloe were able to support you so well through your first experience as a landlord. It’s always our goal to make the process as smooth and stress-free as possible, … More
★★★★★ 5/5
GoogleStephanie is a star. She is helpful informative and knowledgeable.
Our experience in dealing with Boydens through Stephanie has been really good. If she doesn't know something, she ensures that she finds out. The team are also good although we have only had limited contact with them.
Satnam · 31 May 2022
Agent replied · 31 May 2023
Thank you so much for your review of our Coastal Branch. We work hard to please and so we are delighted to read that we achieved this on this occasion.
Thank you for taking the time to review us - and for your special mention for Stephanie which we will pass on to her and the team.
All the best.
Paul Howe
Boydens
★★★★★ 5/5
GoogleI recently had an offer accepted on a property through Boydens and couldn’t be happier with the experience. Beth, in particular, has been an absolute gem throughout the entire process -responsive, helpful, and genuinely lovely to deal with. …
Diana · 14 July 2025
Agent replied · 29 December 2025
Hi Diana, thank you so much for your review.
Kind regards
Paul Buck, Director
★★★★★ 5/5
GoogleExcellent service I met Chloe at the property and was shown the property all of my questions were answered straight away
I phoned a few times just for a update and all the staff were very helpful.
Angela · 31 July 2025
Agent replied · 29 December 2025
Hi Angela, thank you for your review.
Kind regards
Paul Buck, Director
★★★★★ 5/5
GoogleVery much appreciate how Boydens support the local community. For many years now Beth from this branch and David and Paul from the Colchester branch have provided posters and cards for our summer lunchtime concerts at St. Mary's Parish Church. We have managed to raise with their help £1700 for the church and Alzheimers. So grateful for Boydens' help and commitment to this venture.
Duncan · 3 August 2024
Agent replied · 24 August 2024
Dear Duncan,
Thank you for your kind words and for taking the time to share your experience. We are delighted to hear about the success of your summer lunchtime concerts at St. Mary's Parish Church and the significant funds raised for such worthy causes.
Beth, David, and Paul are truly dedicated to supporting our local community, and your appreciation means a great deal to all of us at Boydens. We are honored to have been able to contribute to your efforts for the church and Alzheimer's, and we look forward to continuing our support in the future.
Thank you again for your heartfelt review and for allowing us to be a part of your important work.
Best Regards,
Boydens Coastal Branch
★★★★★ 5/5
GoogleAnother excellent experience had with Boydens. Having used them a few years ago to buy our beach hut and been impressed with them we didn't hesitate to use them again as we came to sell. Amy again was our point of contact and couldn't have been more helpful and professional. She kept us up to date with progress and dealt with our concerns (not caused by Boydens) promptly and calmly. On the occasion we dealt with other personnel in the office we found them to be just as helpful and efficient , a great team! Thoroughly recommend.PositiveResponsiveness, Professionalism
Ruth · 25 August 2023
Agent replied · 31 May 2023
Dear Ruth, thank you so much for you kind feedback which has been passed on to Amy.
Thank you for taking the time to review us and we look forward to assisting you again in future.
Best Wishes,
Paul Howe
Boydens
★★★★★ 5/5
GoogleVery friendly team, extremely helpful, fast to get any repairs done. Would highly recommend them to anyone who's looking to rent a property
Tracey · 8 December 2025
Agent replied · 29 December 2025
Thank you so much, Tracey! We’re delighted to hear that you’ve found our team friendly, helpful, and quick in getting repairs sorted. It’s wonderful to know you’d highly recommend us, we really appreciate your feedback!
Best regards,
The Boydens Team
★★★★★ 5/5
GoogleVery helpful in my search for a new rental, managed to fit my viewing in late to which then I actually received the news I was successful for the property. Good information when it comes to council tax bands, electric rating etc so at least you're not hit with a load of I don't knows to your questions about the property. Professional and well presented, I think the ladies name was Hayley, she was just returning from maternity leave so very understanding of my situation being a working mum and trying to find the ideal home. Also I've spoken to Beth during the process too, thanks for being NH so helpful ladies! 🎉
Just a more personal experience I feel tofinding a property. Thank you 🩷
Lyndsey · 8 August 2023
Agent replied · 29 August 2023
Dear Lyndsey,
Thank you so much for taking the time to leave us a glowing Google review! We truly appreciate your kind words and feedback about our services. It's incredibly rewarding to know that we were able to meet your expectations and help you in your home moving journey.
We pride ourselves on providing exceptional service to all our clients, and your positive review is a testament to the hard work and dedication of our team. If you or anyone you know ever need assistance with any real estate needs in the future, please don't hesitate to reach out. We'd be more than happy to help.
Once again, thank you for choosing us as your estate agent, and we look forward to serving you again in the future!
Best regards,
Paul Howe
Boydens
★★★★★ 5/5
GoogleFantastic. Probably the easiest agents I’ve ever dealt with, Bethany is amazing, very helpful and knows her stuff x Thankyou so much 😁 …
Michelle · 27 January 2024
Agent replied · 24 August 2024
Dear Michelle,
Thank you so much for taking the time to leave us your review. We are delighted and you are right that Beth is amazing and does really know her stuff - your comments have been passed on to her.
Thank you once again, and please do recommend us to family and friends.
Best Wishes,
Paul Howe
Boydens
★★★★★ 5/5
GoogleLynne, Amy, Katie and the team were amazing with their handling of the sale of my Father's bungalow. Nothing was too much trouble, and they handled a complicated transaction with professionalism and attention to detail, and helped me through the emotional aspect with sensitivity and care. I would wholeheartedly recommend them. A great team :)
Wendy · 1 June 2019
Agent replied · 31 May 2023
Dear Wendy,
Many thanks for your kind words and fabulous feedback. We always try to deal with clients with sensitivity and care so we are always pleased to know that this has been achieved.
Thank you once again.
Best Wishes,
Paul (Boydens)
★★★★★ 5/5
GoogleWe cannot recommend the team at Boydens enough. From the start of the process of selling our property and buying another the team were professional, and so friendly and helpful throughout. They kept us informed. Always called back when they said they would. Nothing was too much trouble. Thank you so much to you all at Boydens.
Mandy · 24 September 2024
Agent replied · 24 October 2024
Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with our team. It’s great to know that we could assist you every step of the way, keeping you informed and making the process as smooth as possible. Your kind words mean a lot to us. Thank you for choosing Boydens, and we wish you all the best in your new home!
Best Wishes,
Paul Howe
Boydens
★★★★★ 5/5
GoogleI dealt with Jules and Sophie - both very good and attentive to my needs as a purchaser
Fausto · 27 March 2024
Agent replied · 24 August 2024
Thank you so very much for your kind review! We are immensely grateful to you for taking the time to review our service.
All the best,
Paul Howe
Boydens
★★★★★ 5/5
GoogleFrom start to finish Gemma was exceptional in her help with our purchase. She is friendly, polite and professional in her perseverance in getting to exchange during a very traumatic and long purchase. Went above and beyond expectations. Very many thanks from both of us.PositiveResponsiveness
Teresa · 25 August 2021
Agent replied · 31 May 2023
Dear Teresa,
Thank you so much for your kind review and for taking the time to leave it. We are delighted that you are pleased and will ensure that Gemma is made aware.
All the best, and thank you again.
Paul Howe
Boydens
★★★★★ 5/5
GoogleOutstanding service, very friendly very helpful. The young lady, Chloe I meet on behalf of my relative was extremely professional, friendly and answered all my questions regarding the property. I highly recommend Boydens to family and friends, 10 out of 10!!
Sally · 26 March 2025
Agent replied · 14 April 2026
Hi Sally thank you for your kind review and kind words which I will share with Chloe.
Kind regards … More
★★★★★ 5/5
GoogleBoydens have been brilliant from start to finish. They are quick with replies and answer all questions when asked. They are a very friendly and knowledgeable team and I feel confident that they are always willing to help. …
Emily · 14 April 2025
Agent replied · 16 April 2025
Hi Emily and thank you so much for your review. Feedback is so important to us.
Kind regards … More
★★★★★ 1/5
GoogleI would put minus if it was at all possible. As a Maintenance company they are a total rip off. They jump fees up £100 at a time, do very little work just top up the kitty. I have been under a maintenance company for a freehold property before so know how they should run. A year ago when we move here we were told the fees would be £200 which quickly went to £240 and 14 months later £511.83. We are told this is just for 55% so as pensioners we will be bankrupt.
Barbara · 1 January 2023
Agent replied · 31 May 2023
Dear Barbara,
We are sorry to read your review relating to Block Management of a site in Clacton.
The increase in service charge followed a review of sites in which it was felt that the site had been under-budgeted for a considerable period of time meaning that the site would not be maintained to the required standard, hence the increase required.
We appreciate this is never a desirable outcome for owners but hope that you are reassured that your property is being maintained to the correct standard, saving you money over the longer term and also ensuring that the value of it is maintained as much as possible.
Yours Sincerely,
Paul Howe
Director of Marketing & PR
Boydens
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