Romans Fleet reviews

★★★★★ 5/5

Trustpilot

Romans performance

I have recently used, for the first time, Romans Swindon to market and let my flat. Lauren and Mia of Romans have been very proactive and knowlegable and have kept me fully informed throughout on progress. My flat was let quickly and for a realistic rent. The letting process has gone very well and I have been very pleased with the entire Romans experience.

MR · 16 September 2025

★★★★★ 5/5

Trustpilot

Benjamin Nujeerallee, Great Customer Service

I am a Landlady and have found Benjamin Nujeerallee to be a true professional … reliable, patient and very responsive to both tenants and me! He can be counted on for his word (very important) to me and my business. Yes, absolutely recommend Benjamin to get the job done (whatever it is), as well as follow up as necessary.Thank you Mr. Benjamin … for all your help, accountability and assistance! I give (5 stars) *****

C · 26 August 2022

★★★★★ 5/5

Trustpilot

A good agency to work with.

A good agency to work with. Romans Winchester branch. They are usually very helpful and responsive to our queries, and the team has been supportive whenever we needed assistance, specially CerinEvans.

Mary · 19 June 2026

★★★★★ 5/5

Trustpilot

The Letting Manager

The Letting Manager, Benjamin, has been very professional in helping us resolve the outstanding issues arising from the previous tenancy. He and his teammate, Shivanie have been swift and highly efficient in identifying a new tenant in a very short space of time. We really appreciate their effort and professionalism.

Lajo · 21 January 2026

★★★★★ 1/5

Trustpilot

The Worst Estate Agents Ever!

The team at Romans High Wycombe were the worst I have ever come across. I have been renting since I was eighteen and have never experienced such a disregard for my health or well being. I took on the property in June and was plagued with heating and hot water problems. The property was damp and destroyed both my skin and chest. I actually paid my rent in full and moved out of the property early. Lisa is unprofessional having lied to me and ignored my complaints. She left me in freezing temperatures without both hot water and heating. I find the team in High Wycombe especially the property manager Lisa both disgusting and morally without conscience. I would not recommend Romans to anyone.

Sheila · 11 December 2021

★★★★★ 1/5

Trustpilot

No deposit option is a scam

We were told that the no deposit option would be returned to us when negotiating the contract only to be told that this was not the case further down the line. When we complained it was not taken seriously or resolved. They lied to us and misled us leading to us paying 3 times what the deposit would have been with no way of ever getting it back.

Anon · 2 August 2025

★★★★★ 4/5

Trustpilot

Romans Bristol

Scott Stevens was amazing to work with, throughout the whole process - they wanted nothing but to find me the right place and did exactly that! Scott and Abigail Jones have been nothing but helpful, updating me whenever possible - even to let me know there’s no updates just yet.The process in reporting to the Building Manager to get things sorted has been slow as the contractors were meant to do it when I moved in two months ago… but good other than that.

Ciara · 6 December 2021

★★★★★ 1/5

Trustpilot

Romans agency

We were renting from Romans agency in Bath. We left as soon as our contract ended. We got a flat in a building with a night club and homeless shelter across the street. And nobody tell us this. Apart from the noise and questionable security, what about the crowds every day and every third night in a middle of pandemic? Bottles, glasses, handkerchiefs or just semiliquid waste on the street. Everybody is free to do whatever he wants but I had to be witness of this for 6 months? This is deception, as a solicitor told me.We were renting from Romans agency and never again.

Boyan · 2 November 2021

★★★★★ 5/5

Trustpilot

Exceptional service from Stephanie, Catherine & team

I cannot thank Stephanie, Catherine and the team enough! Everything Stephanie committed to doing, she delivered and exceeded our expectations. Within two weeks, Stephanie had arranged an open day and sold our house!The team were professional, knowledgeable and efficient throughout each stage of the selling process.Despite a stressful experience with solicitors, Catherine consistently reassured me and partnered closely with our purchase until the end.Thank you Stephanie, Catherine and team for all your help and support :)

Amy · 17 May 2022

★★★★★ 5/5

Google

I wouldn't hesitate to use Romans again for selling a property. I have had much experience of estate agents recently, but Romans stood out because of their professionalism, friendliness and their approachability. I felt they really cared, and for me that was really vital. Thank you so much Jarred and Eleanor!! 😊 …

Ellen · 24 March 2024

★★★★★ 5/5

Trustpilot

Our fridge-freezer was broken beyond…

Our fridge-freezer was broken beyond repair and we emailed our property manager BenjaminNujeerallee. Ben was on it from day 1 and we had a Homecare cover from our landlord.The engineer visited the next day and in a couple of days our landlord had submitted all documents needed for a nee fridge.Ben liaised with them for us and a nee fridge was delivered to us in a reasonable time

Prashanth · 24 February 2023

★★★★★ 5/5

Trustpilot

Great customer service

Jordan was very helpful, easy to contact friendly and knowledgeable. Highly recommended! Life time legal charged me a monthly fee which I did not want. I had to chase them to cancel the DD I didn’t want, I couldn’t find an opt out option on there website.

Jenny · 6 July 2024

★★★★★ 5/5

Trustpilot

Great support letting my property

Mark, Nathan and Steve were a pleasure to work with during the letting process of my house with very clear comms, help and guidance at all times. Keeping me informed and working hard to secure tenants.I would highly recommend if you're considering letting your property out.

Mr · 14 July 2024

★★★★★ 5/5

Google

Overall great experience. If you are lucky enough to have Nick as your agent, I can tell you that you will be in very good hands. Nick kept us in the loop throughout the process and displayed professional etiquette at all times. Thank you Nick for a great customer experience at Roman's.

Cuan · 24 March 2024

★★★★★ 5/5

Trustpilot

Dan and his team in the woodley branch…

Dan and his team in the woodley branch have been nothing short of amazing. The professionalism demonstrated by all has surpassed all expectations. I have been kept in the loop from beginning to end with regular updates and assistance.Thank you all for everything

Mrs · 24 August 2024

★★★★★ 5/5

Trustpilot

The service we have received has been outstanding

The service we have received to sell out home has been outstanding. We received regular communication to be kept up to date with where we are and what’s needed next. Letting me know when things are not moving so we can work more efficiently with the Solicitor. Jack has been awesome to work with, very patient, competent and professional in his role. Would highly recommend using Romans.

Sharon · 15 February 2023

★★★★★ 5/5

Trustpilot

Excellent property manager

Lisa Fazal of Romans has been our property manager for the last 13 years. She has gone over and beyond in assisting us with the rental property we lived in, with both maintenance and landlord issues. She has always been polite, courteous and fast acting which myself and my partner have appreciated. Thank you Lisa, We wish you well in your career. Karen & Mark

Mrs · 13 April 2023

★★★★★ 5/5

Trustpilot

Denise Hurn is our property manager and…

Denise Hurn is our property manager and she has been amazing. Actioning things in a timely manner and always just being so polite and very professional. We have rented so many places and this is our 1st home we have been made comfortable and stress free as we jave just been able to live here with no hassle. 5 starts isn't enough for this lady she deserves 10! X

Danielle · 16 November 2022

★★★★★ 5/5

Trustpilot

Super-star Donna-Marie Brant

Donna-Marie Brant has been looking after us & our properties for many years. We are still impressed by her efficient, prompt & personable service. Most recently she coordinated the fitting of a new boiler, an extension to our lease & liaised with the tenants over the completion of supplementary documents. Can we therefore, through this medium, convey our ongoing appreciation to Donna-Marie for her outstanding service.

Robert · 22 February 2023

★★★★★ 5/5

Google

Many thanks to Matt White and the team at Romans Fleet for a quick sale, and for dealing with all matters in a friendly and efficient way.

Sarah · 24 March 2025

★★★★★ 4/5

Trustpilot

We have let several properties in Clifton Village

We have let several properties in the past couple of months through Romans in Clifton Village and found good tenants. Taylor was always straightforward and helpful in sorting out any issues. I would recommend Taylor.

Macfarlane · 26 November 2024

★★★★★ 5/5

Trustpilot

is very good service and fast response.

i had deal with a brunch of Swindon for nearly 7 years it is was a great experience with all of the team and especially Christine she was a brilliant and very helpful so Iam going to say thank you very much for all the roman teams in Swindon for all kind of helps and the great services.

M · 10 September 2023

★★★★★ 5/5

Trustpilot

Appreciation of staff members

I want to place on record that Amy Southby-Forward is an excellent member of Roman's. As a landlord I have allways been greeted positively and efficiently and more importantly the issues get dealt with.I have been with Romans for a number of years now and I have to say that Emma (Swindon) and now Amy are the best.That's why I remain with Roman's. Management take note.Martin Abbey View.

Martin · 18 October 2022

★★★★★ 5/5

Trustpilot

Amanda from the Tawhill office in…

Amanda from the Tawhill office in Swindon was my first point of contact when applying to rent a property...she was very helpfull and prompt with her actions. Highly recommeded person to deal with. Well done Amanda...

Paul · 3 November 2024