Trusted Agent profile · Fleet
★★★★★
1,665 reviews across 3 platforms
257 Road, Fleet, GU51 3BN
Romans's office in Fleet, at 257 Road, is rated 4.1 out of 5 across 1,665 reviews on three platforms, including 211 Google reviews rated 4.6.
Every review we hold for the Fleet office, from every platform, shown as written. First names only.
1/5
TrustpilotCaversham lettings
Do not even bother... Waste of time and energy.
Dear Katerina,We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team
5/5
GoogleI had a fantastic experience from start to finish. After losing my first buyer I had six more viewings within a week and two offered the asking price. All the staff were really helpful and kept me well informed through out. I could not be happier.
1/5
Trustpilotvery bullsh*t the company
very bullsh*t the company - Basingstoke.
Dear Sir/MadamWe appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team
1/5
TrustpilotAvoid all costs
Avoid all costs. Woodley Romans manipulating the rental prices in the Woodley area.
5/5
GoogleExcellent communications. Very polite and knowledgeable staff
Hi, Graham Holder! Thanks for the great review! All the best, Romans Estate Agents Fleet
1/5
TrustpilotFirst to take money but last to fix the…
First to take money but last to fix the problem. Waiting for months for someone to fix the heating and other things.Terrible customer service
5/5
TrustpilotRomans were excellent
Romans were excellent. Professional, approachable and extremely helpful in selling our property. I highly recommend them.
4/5
TrustpilotFriendly service
This is my first time renting and everyone was helpful and friendlt
5/5
TrustpilotEfficient service
Required information from Romans.Ceri Evans the property manager from Winchester dealt with the request very quickly. I have always received efficient service from Romans.
5/5
TrustpilotExcellent services from Taylor
Excellent services from Taylor! He is always warm, kind and helpful. I’m loving the place I live.
1/5
GoogleAll I'll say is..... No comment!
Dear Sir/Madam, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Relations Team
5/5
TrustpilotKatie helped us throughout our whole…
Katie helped us throughout our whole journey, she was very helpful and very kind.thank you for helping us.
4/5
TrustpilotKatie provides attentive customer…
Katie provides attentive customer service, proactive engagement and sound advice that serves both my and Romans’ interests.
5/5
TrustpilotExcellent service
We found the staff at Romans, Yateley very helpful, knowledgeable and efficient. We had not moved for 34 years and they helped to make the experience a lot less stressful than we had expected.
5/5
TrustpilotRomans property management has been professional
Romans property management has been efficient, responsive and well organised. The manager Mark Smith who handles my property is efficient and professional.
5/5
TrustpilotRobbie in the Wokingham branch was…
Robbie in the Wokingham branch was extremely helpful, his help with chasing the solicitors and other parties was invaluable, many thanks for that.
5/5
TrustpilotFriendly, Genuine , knowledgeable
Our agent was friendly, knowledgeable and appeared to care he wasn’t pushy we just went at our pace
5/5
GoogleAfter using other agents in the area, these guys are leaps above the others, and sold my house in a week. In a market where you need to work to sell a house, and not rely on the internet these are the people to use.
5/5
GoogleDanielle Cracknell provided a first class service during the entire moving process. Her attentive, pro active, diligent responses to my requests were brilliant. She made the process simpler and dealt with everything thoroughly and very professionally and all with a smile on her face. thanks
5/5
TrustpilotFabulous 👍
Fabulous 👍Quick answers and good services. Thank you Romans wokingham 🙏
1/5
TrustpilotBad experience!!
Bad experience!!! As tenants we had the worst experience! We got our mortgage to a different company 10 times on top of Romans! To be avoided as they provided us with a misleading add, high fees, no communication at all,not help at all!!!
4/5
GoogleRenewal of our lease, quick and efficient.
Hi Simon and Karen Thank you for the recent review of our Fleet branch. It is pleasing to read your comments and glad the team could provide you with a positive experience. We will be sure to pass the feedback on. Don't hesitate to be in touch if there's anything further we can do to assist at any stage. Kind regards Romans
5/5
TrustpilotWest Drayton branch is excellent!
We’ve had a wonderful experience with the West Drayton branch of Romans who have made finding and moving very simple and easy. Devon and James in particular were very professional and informative, and we really appreciate their help during the process.
5/5
TrustpilotStrongly Recommended
Strongly recommend Romans. Mr. Sam and Courtney Brant are really professional and so patient in answering all my queries.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Romans Fleet won awards at EA Masters in one year, most recently 2022.
EA Masters winner in one year: 2022.
EA Masters by year, 20222022 1 Gold EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
Tell us what you need and we'll put you in touch. Romans hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Fleet.
Yes. Romans won Gold for Best Estate Agent Guide 2023 Gold Award, Fleet branch at EA Masters 2022.
