1/5
TrustpilotWell what can I say.
Well what can I say.Now waiting on three years of accounts...on a house ?NO.....a 51 appartments block!!!!!Don't go near them,not even for a dog kennel, you would probably find a hamster in it !
Trusted Agent profile · Fleet
Romans Fleet reviews
★★★★★
1,665 reviews across 3 platforms
257 Road, Fleet, GU51 3BN
Romans's office in Fleet, at 257 Road, is rated 4.1 out of 5 across 1,665 reviews on three platforms, including 211 Google reviews rated 4.6.
Reviews
Every review we hold for the Fleet office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotEase of process
Ease of process Knowledge of staffBehaviour of staff
Agent replied · 16 June 2024
Dear Michelle Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotExecellent service
People are nice and very helpful!
Agent replied · 16 June 2024
Dear EdwinCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotOur property manager Kian Lewington…
Our property manager Kian Lewington always provides fast response to any issue related to letting or repair. We appreciate his help a lot!
5/5
TrustpilotRomans swindon branch tawhill excellent…
Romans swindon branch tawhill excellent everything was handled with professionalism the staff are very friendly and we where made welcome would recommend to all thank you Romans David hardaker
5/5
TrustpilotRental experience
Jonathan helped me from the very beginning and was always willing to answer my many questions about my new rental. I am very grateful for his help.
5/5
TrustpilotIt has been an enjoyable experience…
It has been an enjoyable experience with Roman's property management, especially with our property manager Ceri, who always acts efficiently and professionally with timely and helpful responses! We highlight recommend this premium level service.
5/5
TrustpilotEasy
Quick, professional and safe. (Senior Property Manager Aston Busby)
Agent replied · 16 June 2024
Good afternoon,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotFlat inspection
Thanks Jo! Friendly and professional visit yesterday. Lesley in Hook.
Agent replied · 16 June 2024
Dear Lesley,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotThank you
I can only say - thank you very much for what you have done for us.I hope in future we could use your help again.Kind regardsAlbena Pancheva
5/5
TrustpilotExcellent service from the surveys team…
Excellent service from the surveys team Excellent highly attentive professional service from their RICS registered surveyors even during the challenging times at the moment. Helped with a key workers move at this time. Highly attentive and professional even called to run through minor details of home buyer report to. Excellent service thank you.
5/5
GoogleThey have good number of properties for let in fleet.
Agent replied · 16 June 2024
Dear Sanjeev, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotGreat experience purchasing through…
Great experience purchasing through Romans. Very honest and reliable.
Agent replied · 16 June 2024
Dear Alice,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
TrustpilotI thought the Estate Agent worked for…
I thought the Estate Agent worked for the seller NOT the buyer
Agent replied · 16 June 2024
Dear Sandra We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team
5/5
TrustpilotProfessional
Helpful, Honest, and transparent estate agent for buyers and sellers.
Agent replied · 16 June 2024
Dear Kim,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks,Customer Care Team
5/5
TrustpilotGood letting experience in Romans
The letting consultant Sang and letting move manager Abigail provided a lot of useful helps and question-answers, which make the whole letting experience is very good and comfortable. Romans is recommended and believable.
5/5
TrustpilotSuper helpful property manager
Had a few issues with the property when we moved in. Ceri our property manager got everything in order instantly without hesitation helping smooth out our move in
5/5
TrustpilotRomans Estate Agents and Kim Stockley…
Romans Estate Agents and Kim Stockley in particular have provided friendly professional and trouble free management of our property let, and we are happy to recommend them without hesitation.
5/5
GoogleI am in the process of selling my apartment through Romans and had to say how fantastic the service has been from my initial conversation with Mathew Griffiths to it coming to market and finding a buyer in an amazingly short time. I cannot praise Matthew and the entire Sales Team for their efforts highly enough.
4/5
TrustpilotThey did help to solve our problems
They did help to solve our problems, & made our tenancy went well
Agent replied · 16 June 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
TrustpilotVery helpful
Very helpful, efficient & speedy response.
Agent replied · 16 June 2024
Dear KeithCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotBeen with Romans since nearly 5 years…
Been with Romans since nearly 5 years now. Communication is great and any issues sorted within reasonable time.Definitely recommend
5/5
TrustpilotVery speedy and efficient service, with a courteous presentation!
Efficiency, courtesy, and professionalism.
Agent replied · 16 June 2024
Good afternoonCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleRomans exceeded my expectation selling my house. One has a lot of trepidation when selling a house in the UK when you live overseas, however Romans gave me comfort that the process was in safe hands. I was very impressed with the diligence, knowledge and skill of the whole sales team. Highly recommended.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
Industry awards
Romans Fleet won awards at EA Masters in one year, most recently 2022.
EA Masters winner in one year: 2022.
EA Masters by year, 2022
2022 1 Gold EA Masters 2022 winners
- Branch Gold Award (1)EA Masters 2022
- Fleet
Source: EA Masters winners lists, as published, linked by year.
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Tell us what you need and we'll put you in touch. Romans hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Fleet.
Questions about Romans Fleet
Has Romans won any awards?
Yes. Romans won Gold for Best Estate Agent Guide 2023 Gold Award, Fleet branch at EA Masters 2022.
