Trusted Agent profile · Fleet
★★★★★
1,665 reviews across 3 platforms
257 Road, Fleet, GU51 3BN
Romans's office in Fleet, at 257 Road, is rated 4.1 out of 5 across 1,665 reviews on three platforms, including 211 Google reviews rated 4.6.
Every review we hold for the Fleet office, from every platform, shown as written. First names only.
1/5
Trustpilot0 Stars!!!!
Dear Alex, We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention. Best regards, Customer Care Team
5/5
TrustpilotGreat service
Fast efficient service RICS valuation done and provided within a couple of days. Staff couldn't have been more helpful. Would certainly recommend them and use them again.
5/5
GoogleExcellent, professional and friendly service from Jon Jackson-Bass and the Romans Team. Also very fast, efficient and helpful with responses to any queries - highly recommended!
1/5
TrustpilotAVOID if possible
Avoid dealing with such unprofessional people if possible!I have followed their complaint policy and got an automated email with complaint number AND THAT’S IT !!
5/5
Trustpilotgreat estate agents who I have used to…
great estate agents who I have used to sell my property very trusted unlike berkshire estate agents limited who have stolen from me.
1/5
TrustpilotUnhelpful & rude staff
Awful company. The staff are rude and generally unhelpful. Would never use this company by choice ever again.
5/5
TrustpilotGreat service - Reading
Great service , Sam my sales agent was extremely helpful with my first home purchase.Prompt team and brilliant service
1/5
TrustpilotAvoid Romans Bracknell if you value customer service.
Bracknell letting agents are the worst, if you can avoid I would definitely recommend you do.Dissatisfied landlord.
1/5
TrustpilotRip off merchants
If you are a tenant these sharks will never miss any opportunity to fleece you.
5/5
GoogleGreat stuff good prices
5/5
TrustpilotHelpful team who were responsive.
Rating only, no written review.
Dear Mr FarrerCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanksCustomer Care Team
5/5
TrustpilotFantastic and proffessional service
Rating only, no written review.
Dear DamianCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanksCustomer Care Team
5/5
TrustpilotAttentive and sufficient staff.
Rating only, no written review.
5/5
TrustpilotAlways very helpful
Rating only, no written review.
5/5
TrustpilotChloe was very efficient and helpful.
Rating only, no written review.
5/5
TrustpilotJonathan was professional and attentive.
Rating only, no written review.
4/5
TrustpilotExcellent service
Rating only, no written review.
5/5
TrustpilotEfficient and friendly
Rating only, no written review.
5/5
TrustpilotFriendly and helpful staff.
Rating only, no written review.
5/5
TrustpilotFantastic service from start to finish.
Rating only, no written review.
5/5
GoogleRating only, no written review.
Dear Anthony Pearse! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team
5/5
GoogleRating only, no written review.
Dear Surinder Virk! Thanks for the amazing review and star rating! All the best, Customer Care Team
5/5
TrustpilotExcellent service as usual
Rating only, no written review.
5/5
Trustpilotdown to earth and truthful advice
Rating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Romans Fleet won awards at EA Masters in one year, most recently 2022.
EA Masters winner in one year: 2022.
EA Masters by year, 20222022 1 Gold EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
Tell us what you need and we'll put you in touch. Romans hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Fleet.
Yes. Romans won Gold for Best Estate Agent Guide 2023 Gold Award, Fleet branch at EA Masters 2022.
