5/5
Louise is an amazing person, nothing is too much effort for her. Goes the extra mile.
Agent replied
Dear Debbie, Many thanks for your wonderful feedback. Haart, Fleet

Trusted Agent profile · Fleet, Hampshire
★★★★★
525 reviews across 3 platforms
293 Fleet Road, Hampshire, GU51 3BT
Part of haart, see every office.
haart's office in Fleet, Hampshire, at 293 Fleet Road, is rated 4.7 out of 5 across 525 reviews on three platforms, including 506 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Fleet office, from every platform, shown as written. First names only.
5/5
Louise is an amazing person, nothing is too much effort for her. Goes the extra mile.
Dear Debbie, Many thanks for your wonderful feedback. Haart, Fleet
4/5
I can't speak for everyone at haart but the reason I am giving 4 is for one particular person. She's been nothing but brilliant when I have had problems in the place I rent also dealing with my landlord. She's also such a lovely person. Also chasing up things that need chasing up. Thr lovely lady is Louise from property management.
Thank you
5/5
Bridget is very responsive and helpful, a pleasure to have help with my issues are sorted out very quickly
Dear Alex, thank you for your kind words. Regards, Bridget Dreyer Haart Lettings Fleet
5/5
haart responded promptly to my report of two bathroom problems, and the problems were investigated and resolved within a week by their contractor, Neil. Five star service from both haart and Neil.
Dear Clive, Many thanks for your positive feedback, it is much appreciated. haart, Fleet
5/5
I would like to share the very positive feedback about Haart estate and lettings agents fleet and Dane Baker who was able very professionally to find the appropriate location for me and negotiate with Landlord all the conditions and verify the property contract.The service was very professional from viewing, move in and on going communication.
Thank you for your fantastic feedback, it is appreciated. haart lettings, Fleet
5/5
Dane has been very helpful and accommodating with my property search. Would highly recommend him.
Dear Charalampos, Thanks for the feedback! We are happy that you have had a good experience with us. All the best, haart Lettings - Fleet.
5/5
Thank you Callum for arranging an engineer to come so quickly to fix our boiler.
Good day, many thanks for your positive feedback. haart Lettings.
5/5
Louis is a great help and very quickly managed to resolve my query.
Dear Nick, your positive feedback is much appreciated. haart Lettings, Fleet
5/5
Thank-you for the service I have received from fleet property management inparticularly Charlotte Noel who has been a massive help with dealing with property island x
Thank you for the review! haart Property Management, Fleet.
5/5
A big thank you to Louis Elmer. Great and speedy service. :)
Dear Nick, Many thanks for your positive feedback, it is much appreciated. Haart, fleet.
5/5
Throughout the entire process, Lee Clifford demonstrated a high level of professionalism. He was punctual, well-prepared, and organized. He also had keen attention to detail, ensuring that all necessary paperwork was handled accurately and efficiently. His professionalism helped alleviate any stress or concerns I had during the renting process.
Dear Silas, thank you so much for your kind words. We are pleased that the service you have received has been a positive experience for you. Thanks again for taking the time to leave a review. Kind regards, the Haart team
5/5
Dane Baker was extremely helpful and professional through all my dealings with him.
Dear Steve, Thank you very much for you Feedback. We love to hear from happy customers! We are pleased that you have had a good experience with us. Feel free to get in touch if you need any more help. All the best, haart Lettings - Fleet.
5/5
Thank you Bridget Dreyer for your speedy response and excellent advice. What an asset to Haart
Dear Polly, Thank you very much for your feedback, we really do appreciate it. If you ever need us again, please do not hesitate to get in touch, haart Lettings, Fleet
5/5
Berangere was very quick and helpful and my problem was solved within days of my raising it.
Dear Amelia, Thank you very much for you Feedback. We love to hear from happy customers! We are pleased that you have had a good experience with us. Feel free to get in touch if you need any more help. All the best, haart - Fleet.
1/5
The poorest customer service I’ve received in years. They did not reply to over 20 messages in over a week and even when I sent a friend in to see if there was a problem with me personally they didn’t feel the need to apologise. I hope their landlords realise how they treat potential tenants, goodness knows how they treat existing ones! Awful experience!
Dear Monica, Thank you for your feedback and I'm extremely sorry that you were not happy with the service you received by haart. I'm glad we were able to show you a property that met your criteria. After you viewed the property and told us that you wanted to put an offer forward, we spoke to our Landlord who asked us to undertake additional viewings on the Monday before making a decision. Your friend then visited the office and I set down with her for around 15 minutes to explain the situation in detail and that we would be in touch on the Tuesday to let you know the Landlord's decision, which we did. Your friend assured me she would relay the information to you, so there wouldn't be a need for you to call us until Tuesday. That said, we should have done better in returning your calls between your friend visiting, and the Tuesday when the decision was being made, and I'd like to apologise once again for that. I understand that you have now found a new property and I sincerely hope you enjoy your new home. Kind regards, Daniel - haart lettings.
5/5
Berangere was very quick and helpful and my problem was solved within days of my raising it.
Dear Amelia, Thank you very much for you Feedback. We love to hear from happy customers! We are pleased that you have had a good experience with us. Feel free to get in touch if you need any more help. All the best, haart - Fleet.
5/5
Professional staff, especially Dane who always goes that extra mile to help.
Dear Jenny, Thank you very much for you Feedback. We love to hear from happy customers! We are pleased that you have had a good experience with us. Feel free to get in touch if you need any more help. All the best, haart Lettings - Fleet.
5/5
Excellent service, fast and very professional. I had an issue regarding the tumbledryer, and it was very fast and in a proffesional manner sorted by Shreen and Sanjay. Thank you.
Dear Razvan, thank you so much for your wonderful feedback, we are delighted that you are happy with the service. haart lettings, Fleet
5/5
Thanks to Bridgit Dreyer for helping us out and resolving queries promptly. Greatly appreciated
Dear Pierre-Marie, Thank you so much for your review! Your feedback is extremely important to us and we are pleased that you have had such a good experience. All the best, haart lettings, Fleet.
5/5
Charlie-Ann (Basingstoke, Park view court) is very good and professional with all the help she gave me as a first time buyer. She was very friendly from the start and always available to answer any questions. It felt as if we had known each other before and I felt at ease. She is a brilliant asset and I'd definitely recommend Haart and Charlie-Ann!PositiveProfessionalism
Hi Ola, Thank you for your great 5 star review. We appreciate it! Charlie-Ann & the team
5/5
I found Haart very welcoming especially Steve who answered all our questions with professionalism and made us feel at ease
Hello Vikki, Thank you for review! Haart Fleet
5/5
I've been looking for properties lately and have been really impressed with the quality of service I received from Toby. I have decided not to move right now, but rest assured when I do Toby will be my first call!
Thank you for the review! haart lettings, Fleet
5/5
Berangere has been very helpful and very efficient in helping me get things sortedPositiveProfessionalism
Dear Andrew, Thank you very much for you message. Your feedback is extremely important to us, We are pleased that you have had a good experience. All the best, haart lettings, Fleet.
5/5
Ellie has always been so helpful with any queries, such a lovely girl and is amazing at her job!
Thank you for your kind words. haart property management
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
haart's Fleet office has 525 reviews across three platforms: 506 on Google, 18 on Facebook (across the whole business), 1 on View Agents.
haart Fleet is rated 4.7 out of 5 across all 525 reviews, and 4.8 out of 5 on Google from 506 reviews.
Yes. In The Trusted Agent 2026 awards: haart, Fleet won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.
haart Fleet, 293 Fleet Road, Hampshire, GU51 3BT.