Trusted Agent profile · Filton
★★★★★
1,843 reviews across 2 platforms
8 Gloucester Road North, Bristol, BS7 0SF, Filton, BS7 0SF
Part of Ocean, see every office.
Ocean's office in Filton, at 8 Gloucester Road North, is rated 4.8 out of 5 across 1,843 reviews on two platforms, including 307 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Ocean Filton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Filton.
Ocean Filton won awards at EA Masters in two years, most recently 2025.
EA Masters winner in two years: 2025, 2022.
2025 1 Gold EA Masters 2025 winners
2022 1 Gold EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
Every review we hold for the Filton office, from every platform, shown as written. First names only.
5/5
TrustpilotOur house sale was not a straightforward one..
Our house sale was a little complicated and did not always go as smoothly as it was supposed to, this was nothing to do with the team at the Westbury office of Ocean. Steve, Melissa, Mike, Hollie, Charley, Johnny and everyone were nothing but supportive and efficient. They went above and beyond to help in every way possible. I thank them all. A great team
5/5
TrustpilotWe recently had the pleasure of working…
We recently had the pleasure of working with Amelia from Ocean Estate, and we couldn't be happier with the service provided. A very friendly agent who demonstrated exceptional professionalism, and a genuine dedication to helping us get an apartment. She made the entire process smooth , and we highly recommend her and the agency for anyone in need of real estate assistance. Thank you!
5/5
GoogleExcellent service provided by all parties involved in the sale of our property. Ocean have been efficient, professional and very helpful throughout the entire moving process. Having a move manager was really valuable especially towards the end of our purchase when there was lots to be done. We also used their solicitors for our sale and the purchase of our onward property which was well worth it 🙂 I would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotExcellent service
Excellent service, both on marketing our properties and the sales progression
5/5
GoogleAfter being let down by another Agent, I approached ocean to act for me AM Very pleased in the way things were handled with the sale, trying moments at times with our buers but resolved by the staff at ocean. Would recommend with no hesitation
1/5
TrustpilotHorrendous experience
I’ve spent a decade in rented accommodation, and this was by far the worst experience. It was stressful, unsupportive, totally unsympathetic, and I was completely powerless. No tenant should ever feel this way.
We are sorry for the delay in our response, we have been trying to find out which tenancy you are referring to over the weekend. We have not been able to do so and therefore we cannot comment fully.We are Bristol's leading independent agency and we manage thousands of properties across the city. We always aim to provide a positive, stress free experience for both landlords and tenants, as our many positive reviews on Trust Pilot do show. We are therefore concerned about your feedback, our proeprty management would like to investigate it further. Please contact customercare@oceanhome.co.uk with your property and tenancy details, and our Lettings Director will look into your case.Best regards, Ocean
5/5
TrustpilotOcean Estate Agent, Whiteladies
Would highly recommend Ocean who have helped us complete on a flat sale. Cleo and Andrew in particular were great; friendly, always there for queries and support to keep the chain moving. They helped make the move process that little bit less stressful! Thank you :)
5/5
TrustpilotMe and my partner recently bought our…
Me and my partner recently bought our first house together. Although completion took longer than anticipated, our conveyancer Ella did everything possible to get it through in time before our mortgage offer expired. Everyone was really kind to us, even when we did get a little flustered at times. Would use them again in a heartbeat. 😊
5/5
TrustpilotOcean contacted us to discuss our…
Ocean contacted us to discuss our remortgage and we couldn’t have asked for a better experience! As this was the first time we had remortgaged we had little knowledge but Ocean were always available on the phone or by email to answer any questions, no matter how small. Victoria and Tracey have kept us updated the entire time and have been so professional. We can’t thank and recommend them enough.
1/5
TrustpilotCheap, but basic service
The sales process management process was poor. The sale was complex and I had to intervene and manage the process myself to secure completion.
We appreciate your feedback; however, the complexity of this particular sale, due to legal intricacies, placed several aspects beyond our control. Please be assured your Move Manager made every effort to expedite matters but had very limited control of these particular legal issues. Our review of the case file notes including all communications supports this. The pursuit of the EWS1 certificate, alongside adherence to BSA regulations, necessitated a great deal of additional conveyancing resulting in delays.Please note that your solicitor, being directly accountable to you as their client, may have provided more prompt responses than their communications with Ocean Estate Agents. We hope your onward move has been positive.Regards, Ocean
5/5
TrustpilotLetting our flat
Slick and smooth service from Alun and the team letting out our flat - highly recommend!
5/5
TrustpilotSelling our home was something new to…
Selling our home was something new to us but the team in westbury made this simple and easy to understand. They were proactive with getting viewings booked in and have a good system to allow you to track these. They were great with updating us throughout. I would highly recommend. Thank you.
5/5
TrustpilotProfessional & Proactive Agency
I found my new flat through Ocean, and despite it being a busy period for the housing and rental market, their agents have been incredibly helpful and proactive throughout the whole process.I was shown the property by Amelia who was subsequently my main point of contact throughout the application process - she has been particularly great in proactively managing the process and addressing any questions I had along the way.
5/5
TrustpilotGreat service
I recently had the pleasure of working with Ocean Property Lawyers, and I must say, my experience was outstanding. From the initial consultation to the closing of the deal, the team provided top-tier legal services tailored specifically to property matters.
5/5
TrustpilotAbu was really helpful in helping us…
Abu was really helpful in helping us find our first house! Thank you:)
5/5
TrustpilotOlivia Staynings and her team were very…
Olivia Staynings and her team were very efficient and responsive throughout the sale of my flat. I highly recommend using Ocean.
1/5
TrustpilotEmbarrassing company
Embarrassing that a company can't even respond to multiple emails or pick up the phone for multiple days to a customer. Shame.
Yes, that wouldn't be good. Perhaps you wouldn't mind letting us know what service (sales, lettings, mortgages or conveyancing) you are hoping to speak to. And ideally what office in particular? Feel free to let us know via customercare@oceanhome.co.uk a Director will investigate as soon as possible. In the meantime please accept our apologies, Regards Ocean
5/5
TrustpilotGood manners
Good manners, helpful staff and quick responses. Especially William Jenkins.
5/5
TrustpilotReally happy with the service at Ocean…
Really happy with the service at Ocean Estate agents Bradley Stoke. They gave us an honest appraisal of the market, found us a good proceedable buyer quickly and progressed the sale with excellent communication throughout. I was an estate agent so do know the industry. Would definitely recommend Ocean if you are thinking of selling your property.
5/5
TrustpilotWould recommend them highly
Laura, Gemma, and the rest of the team were thoroughly professional in handling our property purchase. They kept us updated at regular intervals and were very organised. Negotiating a favourable deal with the opposite solicitor may not be their best suite, they offer a high-quality conveyancing service nonetheless.
5/5
TrustpilotTrustable Team
The Ocean team has been incredibly helpful and responsive throughout the purchase process. They were supportive, reassuring, and understanding. In transactions like these, building trust is essential, and I had a very positive experience with their entire team.
5/5
TrustpilotThe staff at Ocean have been wonderful…
The staff at Ocean have been wonderful Its been a long haul but never once have they given up I feel they are family in a good way They have been very professional and I have appreciated all the support they have given me from the initial marketing to completionI will certainly use them again
5/5
TrustpilotThank you for your help!
Victoria was very helpful with helping us getting our mortgage, so were other colleagues!! Thank you so much! :)
5/5
TrustpilotWilliam Jenkins Marla - An asset to Oceans
William Jenkins Marla has made the transition of moving into a new home stress free. I really appreciated their dedication in ensuring the process is efficient. Truly left an impression on me towards Oceans, I'm always going to be coming back if there's ever any future house moves or sales.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Ocean Filton won Gold for Best Estate Agent Guide 2026 Gold Award, Filton branch at EA Masters 2025, and 1 other industry award since 2022.
