Every review we hold for the Fenland office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSandra Howlett and her team have been truly amazing from start to finish, they made the whole process so easy and straightforward. Incredibly professional and knowledgeable, proactive and helpful, fantastic value for money. I cannot recommend them highly enough. I will most certainly be using them for my next sale. ⭐️⭐️⭐️⭐️⭐️PositiveResponsiveness, Quality, Professionalism, Value
Sally · 25 October 2021
Agent replied · 24 October 2024
Hello Sally, thank you for taking the time to leave us your review. We’re thrilled to hear how happy you are with the service you received and really appreciate your recommendation :)
★★★★★ 5/5
GoogleBrandon Walker has been extremely helpful. He found and showed us a property in March. He was punctual, friendly, patient and we were impressed with his knowledge of the local area. He answered all our property questions. Excellent Service. Would highly recommend him and Sharman Quinney.
Rose · 25 October 2022
Agent replied · 24 October 2024
Thank you for leaving us your kind review Rose :)
★★★★★ 5/5
GoogleAlthough we didn't end up buying a house through Sharman Quinney I have to say that Thomas was really helpful, professional and did not give up on us until we have finally found a new home.
Debra · 22 March 2025
★★★★★ 3/5
TrustpilotBuying with Sharman Quinney
Couldn't fault Sharman Quinney up to offer acceptance. Mortgage advice from Sophia was helpful and transparent, and negotiations were smooth with Tom too. However, there was a noticeable drop in customer service once the offer had been accepted. Often couldn't get hold of the estate agents on the phone, and had to actively ask them about what was needed next. The agent in charge of post-offer viewing was also 20mins late, just due to forgetting the viewing, which just helped to show the deprioritisation after offer acceptance.Overall was a good experience, and at the end of the day no mistakes were made and the property purchase went through, but there were things they could have done to make the post-offer journey a lot smoother and more fulfilling.
Conor · 17 May 2022
★★★★★ 5/5
GoogleExcellent communication and very efficient. Dealt with many staff here and all were incredibly helpful, in particular Georgia Goode who I am especially grateful to. Many thanks, keep up the Goode work!
Tommy · 25 October 2023
Agent replied · 24 October 2024
Thanks Tom, we really appreciate you leaving your review. Georgia is a very valued member of the team and we will pass your kind comments over :)
★★★★★ 1/5
GoogleWe made the decision to list our house with this agency which turned out to be a huge mistake. The experience has been nothing shy of horrendous, we are unfortunately stuck with this agency as they refuse to release us from our contract despite treating us appalling, ignoring us when we come into branch, applauding the promise of an offer which never came, booking viewing for people who don’t have a house on the market and are in absolutely no position to proceed. They don’t return phone calls or communicate at all. Each complaint is brushed off as if they’ve done nothing wrong. Absolutely diabolical service from this off and the adjoining towns office. Even the branch manager thinks it’s acceptable to treat clients this way, for what they are charging I wouldn’t give them a penny.
Robyn · 25 October 2023
Agent replied · 24 October 2024
Thank you for taking the time to review Sharman Quinney. We have investigated this matter with the team and they were saddened to hear your feedback about your husbands property. We can see that nine viewings were made with the March Team for the property, one of which produced an offer.
We understand your disappointment with losing one of the properties you were both looking at purchasing however we believe we have done everything to fulfil our contract with your husband. Please feel free to reach out to the Branch Manager to discuss further: march@sharmanquinney.co.uk
★★★★★ 5/5
GoogleEllena has definitely gone above and beyond to make recommendations and arrange viewings in our property search. She is proactive in contacting us when new properties become available and is always easy to contact and deal with.
Louise · 9 August 2025
Agent replied · 8 September 2025
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 2/5
TrustpilotDealing with the Great shelford branch…
Dealing with the Great shelford branch for selling . Up to last week they had such a large turnover of staff and a lot of our paperwork and photos have gone missing of ours . Not happy at all with them . They apparently now have a whole new team so Im hoping that things will improve we wait and see . Since a young lady named Alice joined them 3months ago things seem to improve . She paid a visit to our home on the market again due to the present economic current climate of mortgage rates increasing and she had done more in one week than any of the others in the past . So well done Alice you deserve a quick promotion for trying to make things better and restore my faith in the company .
Pauline · 28 September 2023
Agent replied · 22 November 2024
Thank you for sharing your feedback about your experience with our Great Shelford branch. We truly appreciate your candid comments, as they help us identify areas for improvement and celebrate our team members who excel in their roles.We deeply regret the issues you faced with staff turnover and the loss of paperwork and photos. Such occurrences are not in line with our commitment to providing a seamless and reliable service. We understand your frustration, and we are actively working to prevent such incidents from happening in the future.We're pleased to hear that you've noticed improvements since Alice joined our team. Alice is indeed a valuable asset to our company, and we're proud of her dedication and hard work. We are grateful for her contributions in making your experience more positive.Restoring your faith in our company is of the utmost importance to us, and we are committed to ensuring that your future interactions with our Great Shelford branch are nothing short of excellent.We value your trust and the opportunity to serve you better. If you have any further feedback or suggestions, please feel free to reach out to us directly. Your insights are invaluable to our ongoing efforts to enhance our services.Thank you for taking the time to share your thoughts, and we look forward to providing you with an even better experience in the future.
★★★★★ 5/5
GoogleI have recently sold through Sharman Quinney and had an excellent experience with the whole team, they were friendly and professional. Thank you, Georgia, Hannah, Cassie, Sandra, Natasha and Kirsty. Will definitely be using you in the future.
John · 10 May 2026
★★★★★ 5/5
GoogleKirsty was absolutely brilliant throughout the whole process of remortgaging
Travis · 18 November 2024
Agent replied · 9 December 2024
Thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we're thrilled to hear that you received a 5 star service from Kirsty.
★★★★★ 5/5
GoogleSharman Quinney are excellent - Ellie is very professional and responsive to anything that is asked of her, she is pro-active and makes my life easier with her approach. Would highly recommend Sharman Quinney as a very good letting agent who can be relied onto to manage your propertyPositiveResponsiveness, Professionalism
Joanne · 25 October 2021
Agent replied · 24 October 2024
Hello Joanne, thank you for leaving us your kind review. We are thrilled to hear that Ellie's hard work makes your life easier and that you are happy with our lettings service :)
★★★★★ 5/5
GoogleWe dealt with Georgia Goode who provided an excellent service. Nothing was too much trouble and she made the buying process so much easier than we thought it would be.
Karen · 25 October 2023
Agent replied · 24 October 2024
Hi Karen, thank you so much for taking the time to leave us a kind review. We really pride ourselves on customer service so we're thrilled to hear that you received a 5 star service from Georgia.
★★★★★ 5/5
GoogleGeorgia Goode is amazing. She is really helpful, listens and remembers the small things. She is always willing to help and goes the extra mile. I feel these are but a few of her qualities. She is a credit to Sharmen Quiney.
Dee · 25 October 2022
Agent replied · 24 October 2024
Thank you so much for your kind words Dee :)
★★★★★ 5/5
GoogleKirsty Murphy has been great with my mortgage no question is stupid and she always explains everything
Sarah · 26 June 2024
Agent replied · 24 October 2024
Thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we're thrilled to hear that you received a 5 star service from Kirsty.
★★★★★ 1/5
TrustpilotTerrible experience, avoid
Terrible experience. Be warned and avoid. This was my first experience selling a property and Sharman Quinney, and Adam Tanswell in particular, were a nightmare to deal with. It started out with a few small warning signs as Adam came to our home and he seemed a bit pushy, but we went ahead with advertising our property with them, if only we’d gone with our instincts and not assumed all agents are like this.After an initial 2 weeks with 4 viewings (none of which came to anything), things cooled off very quickly. We went several weeks with few viewings or communication and had to push them for updates. After 6 weeks we were getting really disheartened and asked if we could give 30 days’ notice and give someone else a go (Adam made it clear when we met, we could give 30 days’ notice to end the contract). Their response was to send excerpts from the contract highlighting that 30 days could only be given after week 25!! And if we advertised with anyone else their fees would go up considerably and they would try to block any sale independent of them or seek their inflated fees on top.It was a really intimidating and stressful time, they should have tried to address our concerns and offered advice and reassurance rather than point to the contract points in their favour.We got advice to take it to an ombudsman who would be very concerned by such a long length of contract and poor terms, but despite this we waited out the 25 weeks to be free. We received more no shows than viewings (few of either) and towards the end of the contract they tried to pressure is into selling to a property developed for well under the asking price.To make matters worse, once the contract ended, they sent us a bill for £150 for their advertising and requested we pay it within 3 days. Ironically, we couldn’t get any reply from Adam or Mike Sharman when we wanted advice towards the and of the contract, and they were slow to respond to requests to remove our ads after the contract ended, but quick to send us this bill and request immediate payment (twice in two days). There are plenty of much better agents out there, and we’ve had a much better experience now we’re with someone else. Avoid Sharman Quinney and Adam Tanswell.
Kim · 11 November 2021
★★★★★ 5/5
FacebookI sold my house with the March branch of Sharman Quinney and they were absolutely brilliant. Jess and Nicky were not only very efficient with selling my house but also so very patient and supportive with me and my worries that the whole house buying/selling would never happen! They were brilliant!!!
Laura · 31 March 2021
Agent replied · 26 November 2025
Thank you so much for your recommendation Laura :)
★★★★★ 1/5
TrustpilotHarassment
Haven't even got my house for sale with them and keep cold calling me hounding me to use them to sell it. If I want to sell my house with you I will call you and for future reference I won't be using you
Mr · 4 March 2026
★★★★★ 5/5
TrustpilotVery helpful and all nice and hardworking people!
Right from day one we were treated very well, all the staff at Thrapston were fantastic,James was so helpful, kerry was the one that I spent most of my time talking to, and she was so helpful! and thank you Lucy and Mariella, never had a problem during the sale of our Bungalow! But all the staff were great and could not have done a better Job, Thank You all!
Graham · 10 November 2022
★★★★★ 1/5
TrustpilotAvoid if at all possible.
Lived in multiple different rented places over ~10 years (i move around a lot with work) and SQ are by far the worst letting agent i have ever used.Staff are uncommunicative, slow and incompetent. The online reporting system for faults is excellent - but never used by the staff. Not a single fault we ever reported was ever fixed - apart from the massive water leak we had which we fixed ourselves and then billed them for. There is no emergency out of hours contact number so tenants are left to fend for themselves in such situations.In the year we rented with SQ - they never ONCE answered the phone, and only occasionally responded to emails.On several occasions, we tried to visit the letting agent branch directly to complain- only to find the door locked (despite being during normal opening hours) and no one around. We even had to wait outside and have someone unlock the door to hand our keys back.It is by no means evident what, exactly, these people do for their money. You'd be much better off taking your chances with another agent, or renting directly from the landlord. Heed my warning - avoid SQ if at all possible.
ANON · 2 June 2021
★★★★★ 5/5
GoogleVery happy with the work Sophie put in to finding me a tenant, she kept me informed along the way and was very easy to deal with
Jon · 1 October 2025
Agent replied · 8 October 2025
Hello Jon,
Thank you for your wonderful 5* review! We're thrilled to hear that Sophie provided you with excellent service and kept you well-informed throughout the process.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleI would highly recommend the services of Mortgage Advisor Junior Taylor. I had experienced some challenges when remortgaging and was running out of time to renew before my existing deal ended. Junior acted quickly and professionally to secure a good offer in limited time.
Chris · 10 February 2026
★★★★★ 5/5
GoogleSpoke to Georgia who was lovely and found properties that fit me and my partner extremely well. Really quick responses and overall lovely experience and customer service.
Georgia really knew about the properties and was helpful throughout
Thank you so much Georgia :)PositiveResponsiveness, Quality, Professionalism
Brittanie · 25 October 2021
Agent replied · 24 October 2024
Thank you so much for your lovely review Brittanie
★★★★★ 5/5
GoogleWe chose Kirsty as our mortgage advisor and she was absolutely amazing. We are first time buyers, and she was so helpful and patient with us. She got us the best mortgage rates for our house too!
Brunella · 1 June 2025
Agent replied · 10 October 2026
Hello Brunella,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Kirsty was able to assist you so effectively as first-time buyers and secure the best mortgage rates for your new home.
Best wishes, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleSophie Newman Was so helpful and professional from the first day of viewing to the day I moved in and even till now when I am having challenges with anything. I can say she’s best at what she does and so glad I got to meet her. She’s also on top of her customer service skills . I love my new home 🏠 …
Akua · 27 April 2024
Agent replied · 24 October 2024
Thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we're thrilled to hear that you received a 5 star service from Sophie.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.