5/5
Many thanks to Olly and Tawnee
Many thanks to Olly and Tawnee. Good customer service. Communication is key and they both went above and beyond helping me at a worrying time. You were both BRILLANT.
Trusted Agent profile · Fenland
★★★★★
400 reviews across 3 platforms
8 Broad Street, March, PE15 8TG, Fenland, PE15 8TG
Sharman Quinney's office in Fenland, at 8 Broad Street, is rated 4.0 out of 5 across 400 reviews on three platforms, including 254 Google reviews rated 4.9.
254
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
136
Reviews on Trustpilot
Business-wide
Every review we hold for the Fenland office, from every platform, shown as written. First names only.
5/5
Many thanks to Olly and Tawnee
Many thanks to Olly and Tawnee. Good customer service. Communication is key and they both went above and beyond helping me at a worrying time. You were both BRILLANT.
1/5
Worse experience I have ever had
Worse experience I have ever had. Get everything in writing from them and even if you do, they will never fix any issues and lie to you and ignore emails for weeks! The most unprofessional agency I have ever dealt with. DO NOT DEAL with this agency!
5/5
I'd highly recommend Kirsty Murphy as a Mortgage Advisor. She is very approachable, knowledgeable and made the whole process of applying for a mortgage as straightforward and stress-free as possible.
Thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we're thrilled to hear that you received a 5 star service from Kirsty.
5/5
Looking for suitable properties for an elderly relative to move near me. Georgia was terrific in sorting properties close by to my address and completely understood what it was we required. I found Georgia to be very professional, helpful and approachable.
Good morning Jayne, thank you for taking the time to leave us a kind review. We really value our customers feedback so we're delighted to hear that you received a 5 star service from Georgia.
5/5
I contacted Sharman Quinney looking for a property to rent in March. I have found the service provided by Vicki Ware and Ella Butterworth to be helpful and efficient making the process so far very easy. Thank you both.
5/5
Kirsty murphy is an absolute great mortgage advisor and credit to the company and is very professional and motivated with keeping everything up to date she is also very friendly and helpful with dealing with any issues or concerns raised.
Hi Nathan, thank you for taking the time to leave us a kind review. We really value our customers feedback so we're delighted to hear that you received a 5 star service from Kirsty - she's a real asset to our team!
5/5
Distasteful service turned around by Fay Wilson
My 5-star rating belongs to employee - FAY WILSON only. My family had to leave a property manager by SQ early (before the end of our contract) as we suddenly had to move to another city. Graciously, our direct letting agent - Rebecca Clarke was able to sort this out with our landlord on the terms we continue to pay the rents and bills until a new tenant moves in and also pay a one-off fee of £730 to scout for a new tenant. This was fair enough as we were the ones who had breached the initial contract and we had no complaints.We paid rents and bills for 1.5months after we had vacated the property and the search for a new tenant was ongoing. Luckily, a new tenant moved in 8days before the expiration of the rent we had paid and we asked SQ to kindly refund us 8days of rent. For four months, countless phone calls and several emails, I continued to speak with Rebecca Clarke about this. Rebecca responded to just a few of my emails, would promise to get back with an update but hardly ever did. I became really frustrated. So one day, I rang the office line again (1 week after my newest follow up email to Rebecca was not responded to) expecting to speak with Rebecca and get the usual empty promises, Fay Wilson answered the phone and said Rebecca wasn't in the office but asked how she could help. Reluctantly, I narrated my four months ordeal. Fay took ownership of the issue, apologized, asked for time to investigate and promised to ring back. Then she rang back. I mean she actually rang back multiple times.I thought this was a taboo at SQ. Even when I was unreachable, she updated me via emails. Long story short, we got refunded the owed sum 2 working days after my first contact with her. Thank you Fay. If only every staff at SQ was half as kind and customer centric as you are, they wouldn't be any negative reviews. I believe Fay is working in a dysfunctional system at SQ because I was appalled by the fact that all my several emails (though addressed to Rebecca Clarke) were sent to a team/ group email address. Someone else, a supervisor ought to have seen at least 1 email and asked Rebecca what was going on here. Fay, you are the Star of my review and the only reason I could still consider recommending SQ to anyone or look forward to working with them in the future. I wish you Fay, all the best in your future endeavors. TAIWO
5/5
It’s been a pleasure working with Kayleigh from the team. She’s been professional and responsive with all of our questions. Our viewing was booked in within two days of our enquiry and she has ensured every Step is completed in good time. I told her it’s been so nice to work with a company who makes the process easy.PositiveProfessionalism
Thank you so much for taking the time to leave us your kind review Billie
4/5
Well done Matt and crew!
The market Deeping crew especially Matt made us feel like we mattered. They listened to us unlike others who dictated, meaning we felt supported but in control. Obviously at the start you have lots of contact then a period of calm but towards the last push Matt was instrumental in making sure everyone was working hard to achieve the completion date.When I handed the keys in they gave me a box of random things like alcohol free beer and hair conditioner. It’s a nice gesture and I’m now looking like Michael Myers’s in the free face mask 🙈
5/5
Excellent Service
Right from the start of the process we have enjoyed a great deal of support from our engagement with the service offered by Chloe. She was very kind, a brilliant example of an ideal customer relationship. She guided us through what was supposed to be a difficult process with ease and confidence. Her expertise and knowledge were invaluable, it was a real pleasure dealing with Chloe Satchell.
5/5
Georgia at Sharman Quinney has been amazing. My mum is moving from Essex to March in Cambridgeshire and Georgia and the team have made this possible with their dedication and determination . Thank you Sharman Quinney - March.
Thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we're thrilled to hear that you received a 5 star service from Georgia.
5/5
I’ve been dealing with Vicky and Ella the last couple of weeks and they’ve honestly been amazing! Very quick service from first enquiring up until completing forms etc. thank you guys x
5/5
Want to say a big thank you to Jess at the March office, from day one she was really helpful and nothing was too much trouble. She kept me in the loop the whole time and even after my sale fell through she pushed to get my sale completed as soon as we could. Thanks again Jess.
Thank you for your lovely review Gemma. We are so pleased to hear how happy you are with the excellent service provided by Jess and really appreciate you leaving a review :)
5/5
The Team at March were very professional and helpful throughout my sale. Sandra, Georgia and Nicky were amazing always keeping me updated with the progress. Definitely the best Agent I have used in March. Thank you all!
Thank you for your kind words Steve - we were more than happy to help. All the best :)
1/5
Constantly call you!
We viewed a property with this company and first of all they were late for the viewing - ok these things happen but no call or no apology. We advised them it was not the property for us but told them it wasn’t price it just wasn’t the one for us, however they have constantly called my partner telling him it’s been reduced and he had repeatedly told them it ISN'T the price. Now they constantly call my partner asking him if we have sold our house yet and even though he has told them multiple times we are not interested in selling with them they keep calling, so much to the extent he has had to block there number because we feel like it’s borderline harassment!
5/5
Cassie and Jess was 100% always there to help and support and always without fail returned all calls, which is needed during stressful times buy purchasing a property we can’t thank them enough for their help we highly recommend Sharman Quinney thanks to Cassie and Jess thank you for very much 🥰🥰PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your lovely review Karen. We are delighted to hear how Cassie and Jess were able to take some of the stress away from the buying process and really appreciate your recommendation
5/5
If I could give this company ten stars I would, especially Georgia she when above and beyond to help us find a home she called to check on us and how our search was going her level of care for our family was just the best. Thanks Georgia
It was our pleasure Saroya, thank you for leaving us your lovely review and your kind words about Georgia :)
3/5
Estate agent good, avoid broker/solicitor
Very happy with the service received from Sharman Quinney estate agent, Linda McMullan at the Oundle office was amazing throughout the house buying process, easy to reach, knowledgeable and always happy to help. Katie Staggs was also a pleasure to deal with and pushed for completion at every stage!! Highly recommend. However per the other reviews there was a big push for me to use their in house broker, not a very nice tactic. Even though I had an AIP from NatWest I still had to have a quote from their mortgage broker in their words ‘for my offer to be seen as genuine’.Also Sharman Quinney solicitor were not the best, creating an unnecessary 2 month delay due to not actioning a simple charge removal in good time.
2/5
Poor communicators
Instructed SQ Thrapston to sell 2 properties. Was pushed towards their favoured conveyancers, the first I rejected due to terrible online reviews. At viewings their performance was decidedly average; not interested in attending viewings after 5pm. Had one offer which was based on a viewing I did. Once we had accepted an offer the selling office lost interest and passed over to the sales progressor who was generally ineffective. No attention to detail whatsoever and poor/inaccurate communication. Ended up dealing with the agent for our purchase because emailing/calling SQ generally a waste of time. On completion not even a phone call or email thanking us for our business. A lot of our problems in the chain were not their fault but they made a tortuous chain worse by their poor communication skills. Would never use again.
5/5
I found the estate agent (particularly Georgia) to be v helpful. Nothing was too much bother, answers to my queries were relayed back promptly, and viewings arranged to fit in with my schedule. Many thanks
Thank you for your lovely review Loc-Mai :)
5/5
Highly recommend Kirsty Murphy (mortgage adviser March branch) Very professional and attentive to all of our needs and questions no matter how big or small . Made the whole experience so much easier . 10/10
Hi Amber, thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we're thrilled to hear that you received a 5 star service from Kirsty - she's a real asset to our team!
5/5
Kirsty Murphy has been absolutely star during the whole process. As a first time buyer, she has been so helpful and I genuinely couldn’t ask for more from a mortgage advisor! 100% recommend going to her!
5/5
Hi all just wanted to say a big thank you for all the help and hard work you did getting us our bungalow , we couldn't have done it without the help from Ellena,Sandra and Natasha xx
Hello Jan, Thank you so much for your wonderful 5* review! We're thrilled to hear that Ellena, Sandra, and Natasha were able to assist you in securing your bungalow. Your kind words mean a lot to us. Best wishes, Lucy, Customer Relations Team
5/5
Kirsty Murphy - Mortgage Advisor (Sharman Quinney) Excellent service and support from Kirsty and really knowledgeable. We had some a couple of issues along the way regarding our remortgage but due to her tenacity and experience with dealing with similar problems she was able to come up with solutions and provide us with the best product we could hope for. Highly recommended and will look to use her expertise again for our future remortgage.
Thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we're thrilled to hear that you received a 5 star service from Kirsty.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Sharman Quinney's Fenland office has 400 reviews across three platforms: 254 on Google, 10 on Facebook (across the whole business), 136 on Trustpilot (across the whole business).
Sharman Quinney March is rated 4.0 out of 5 across all 400 reviews, and 4.9 out of 5 on Google from 254 reviews.
Sharman Quinney March, 8 Broad Street, March, PE15 8TG, Fenland, PE15 8TG.