Trusted Agent profile · Fenland
★★★★★
365 reviews across 3 platforms
8 Broad Street, March, PE15 8TG, Fenland, PE15 8TG
Sharman Quinney's office in Fenland, at 8 Broad Street, is rated 4.0 out of 5 across 365 reviews on three platforms, including 220 Google reviews rated 4.9.
220
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
135
Reviews on Trustpilot
Business-wide
Every review we hold for the Fenland office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent Service
Right from the start of the process we have enjoyed a great deal of support from our engagement with the service offered by Chloe. She was very kind, a brilliant example of an ideal customer relationship. She guided us through what was supposed to be a difficult process with ease and confidence. Her expertise and knowledge were invaluable, it was a real pleasure dealing with Chloe Satchell.
5/5
GoogleGeorgia at Sharman Quinney has been amazing. My mum is moving from Essex to March in Cambridgeshire and Georgia and the team have made this possible with their dedication and determination . Thank you Sharman Quinney - March.
Thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we're thrilled to hear that you received a 5 star service from Georgia.
5/5
GoogleWant to say a big thank you to Jess at the March office, from day one she was really helpful and nothing was too much trouble. She kept me in the loop the whole time and even after my sale fell through she pushed to get my sale completed as soon as we could. Thanks again Jess.
Thank you for your lovely review Gemma. We are so pleased to hear how happy you are with the excellent service provided by Jess and really appreciate you leaving a review :)
5/5
GoogleThe Team at March were very professional and helpful throughout my sale. Sandra, Georgia and Nicky were amazing always keeping me updated with the progress. Definitely the best Agent I have used in March. Thank you all!
Thank you for your kind words Steve - we were more than happy to help. All the best :)
1/5
TrustpilotWarning for potential tenants and potential landlords
Having read reviews here from Landlords, Tenants, Sellers and Buyers covering a number of branch offices, I am beginning to feel we got off lightly.
5/5
GoogleCassie and Jess was 100% always there to help and support and always without fail returned all calls, which is needed during stressful times buy purchasing a property we can’t thank them enough for their help we highly recommend Sharman Quinney thanks to Cassie and Jess thank you for very much 🥰🥰PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your lovely review Karen. We are delighted to hear how Cassie and Jess were able to take some of the stress away from the buying process and really appreciate your recommendation
5/5
GoogleIf I could give this company ten stars I would, especially Georgia she when above and beyond to help us find a home she called to check on us and how our search was going her level of care for our family was just the best. Thanks Georgia
It was our pleasure Saroya, thank you for leaving us your lovely review and your kind words about Georgia :)
3/5
TrustpilotEstate agent good, avoid broker/solicitor
Very happy with the service received from Sharman Quinney estate agent, Linda McMullan at the Oundle office was amazing throughout the house buying process, easy to reach, knowledgeable and always happy to help. Katie Staggs was also a pleasure to deal with and pushed for completion at every stage!! Highly recommend. However per the other reviews there was a big push for me to use their in house broker, not a very nice tactic. Even though I had an AIP from NatWest I still had to have a quote from their mortgage broker in their words ‘for my offer to be seen as genuine’.Also Sharman Quinney solicitor were not the best, creating an unnecessary 2 month delay due to not actioning a simple charge removal in good time.
2/5
TrustpilotPoor communicators
Instructed SQ Thrapston to sell 2 properties. Was pushed towards their favoured conveyancers, the first I rejected due to terrible online reviews. At viewings their performance was decidedly average; not interested in attending viewings after 5pm. Had one offer which was based on a viewing I did. Once we had accepted an offer the selling office lost interest and passed over to the sales progressor who was generally ineffective. No attention to detail whatsoever and poor/inaccurate communication. Ended up dealing with the agent for our purchase because emailing/calling SQ generally a waste of time. On completion not even a phone call or email thanking us for our business. A lot of our problems in the chain were not their fault but they made a tortuous chain worse by their poor communication skills. Would never use again.
5/5
GoogleI found the estate agent (particularly Georgia) to be v helpful. Nothing was too much bother, answers to my queries were relayed back promptly, and viewings arranged to fit in with my schedule. Many thanks
Thank you for your lovely review Loc-Mai :)
5/5
GoogleHighly recommend Kirsty Murphy (mortgage adviser March branch) Very professional and attentive to all of our needs and questions no matter how big or small . Made the whole experience so much easier . 10/10
Hi Amber, thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we're thrilled to hear that you received a 5 star service from Kirsty - she's a real asset to our team!
5/5
GoogleKirsty Murphy has been absolutely star during the whole process. As a first time buyer, she has been so helpful and I genuinely couldn’t ask for more from a mortgage advisor! 100% recommend going to her!
5/5
GoogleHi all just wanted to say a big thank you for all the help and hard work you did getting us our bungalow , we couldn't have done it without the help from Ellena,Sandra and Natasha xx
Hello Jan, Thank you so much for your wonderful 5* review! We're thrilled to hear that Ellena, Sandra, and Natasha were able to assist you in securing your bungalow. Your kind words mean a lot to us. Best wishes, Lucy, Customer Relations Team
5/5
GoogleKirsty Murphy - Mortgage Advisor (Sharman Quinney) Excellent service and support from Kirsty and really knowledgeable. We had some a couple of issues along the way regarding our remortgage but due to her tenacity and experience with dealing with similar problems she was able to come up with solutions and provide us with the best product we could hope for. Highly recommended and will look to use her expertise again for our future remortgage.
Thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we're thrilled to hear that you received a 5 star service from Kirsty.
5/5
GoogleSandra Howlett and her team have been truly amazing from start to finish, they made the whole process so easy and straightforward. Incredibly professional and knowledgeable, proactive and helpful, fantastic value for money. I cannot recommend them highly enough. I will most certainly be using them for my next sale. ⭐️⭐️⭐️⭐️⭐️PositiveResponsiveness, Quality, Professionalism, Value
Hello Sally, thank you for taking the time to leave us your review. We’re thrilled to hear how happy you are with the service you received and really appreciate your recommendation :)
5/5
GoogleBrandon Walker has been extremely helpful. He found and showed us a property in March. He was punctual, friendly, patient and we were impressed with his knowledge of the local area. He answered all our property questions. Excellent Service. Would highly recommend him and Sharman Quinney.
Thank you for leaving us your kind review Rose :)
5/5
GoogleAlthough we didn't end up buying a house through Sharman Quinney I have to say that Thomas was really helpful, professional and did not give up on us until we have finally found a new home.
3/5
TrustpilotBuying with Sharman Quinney
Couldn't fault Sharman Quinney up to offer acceptance. Mortgage advice from Sophia was helpful and transparent, and negotiations were smooth with Tom too. However, there was a noticeable drop in customer service once the offer had been accepted. Often couldn't get hold of the estate agents on the phone, and had to actively ask them about what was needed next. The agent in charge of post-offer viewing was also 20mins late, just due to forgetting the viewing, which just helped to show the deprioritisation after offer acceptance.Overall was a good experience, and at the end of the day no mistakes were made and the property purchase went through, but there were things they could have done to make the post-offer journey a lot smoother and more fulfilling.
5/5
GoogleExcellent communication and very efficient. Dealt with many staff here and all were incredibly helpful, in particular Georgia Goode who I am especially grateful to. Many thanks, keep up the Goode work!
Thanks Tom, we really appreciate you leaving your review. Georgia is a very valued member of the team and we will pass your kind comments over :)
1/5
GoogleWe made the decision to list our house with this agency which turned out to be a huge mistake. The experience has been nothing shy of horrendous, we are unfortunately stuck with this agency as they refuse to release us from our contract despite treating us appalling, ignoring us when we come into branch, applauding the promise of an offer which never came, booking viewing for people who don’t have a house on the market and are in absolutely no position to proceed. They don’t return phone calls or communicate at all. Each complaint is brushed off as if they’ve done nothing wrong. Absolutely diabolical service from this off and the adjoining towns office. Even the branch manager thinks it’s acceptable to treat clients this way, for what they are charging I wouldn’t give them a penny.
Thank you for taking the time to review Sharman Quinney. We have investigated this matter with the team and they were saddened to hear your feedback about your husbands property. We can see that nine viewings were made with the March Team for the property, one of which produced an offer. We understand your disappointment with losing one of the properties you were both looking at purchasing however we believe we have done everything to fulfil our contract with your husband. Please feel free to reach out to the Branch Manager to discuss further: march@sharmanquinney.co.uk
5/5
GoogleEllena has definitely gone above and beyond to make recommendations and arrange viewings in our property search. She is proactive in contacting us when new properties become available and is always easy to contact and deal with.
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Feedback and Support Team.
2/5
TrustpilotDealing with the Great shelford branch…
Dealing with the Great shelford branch for selling . Up to last week they had such a large turnover of staff and a lot of our paperwork and photos have gone missing of ours . Not happy at all with them . They apparently now have a whole new team so Im hoping that things will improve we wait and see . Since a young lady named Alice joined them 3months ago things seem to improve . She paid a visit to our home on the market again due to the present economic current climate of mortgage rates increasing and she had done more in one week than any of the others in the past . So well done Alice you deserve a quick promotion for trying to make things better and restore my faith in the company .
Thank you for sharing your feedback about your experience with our Great Shelford branch. We truly appreciate your candid comments, as they help us identify areas for improvement and celebrate our team members who excel in their roles.We deeply regret the issues you faced with staff turnover and the loss of paperwork and photos. Such occurrences are not in line with our commitment to providing a seamless and reliable service. We understand your frustration, and we are actively working to prevent such incidents from happening in the future.We're pleased to hear that you've noticed improvements since Alice joined our team. Alice is indeed a valuable asset to our company, and we're proud of her dedication and hard work. We are grateful for her contributions in making your experience more positive.Restoring your faith in our company is of the utmost importance to us, and we are committed to ensuring that your future interactions with our Great Shelford branch are nothing short of excellent.We value your trust and the opportunity to serve you better. If you have any further feedback or suggestions, please feel free to reach out to us directly. Your insights are invaluable to our ongoing efforts to enhance our services.Thank you for taking the time to share your thoughts, and we look forward to providing you with an even better experience in the future.
5/5
GoogleKirsty was absolutely brilliant throughout the whole process of remortgaging
Thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we're thrilled to hear that you received a 5 star service from Kirsty.
5/5
GoogleSharman Quinney are excellent - Ellie is very professional and responsive to anything that is asked of her, she is pro-active and makes my life easier with her approach. Would highly recommend Sharman Quinney as a very good letting agent who can be relied onto to manage your propertyPositiveResponsiveness, Professionalism
Hello Joanne, thank you for leaving us your kind review. We are thrilled to hear that Ellie's hard work makes your life easier and that you are happy with our lettings service :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Sharman Quinney's Fenland office has 365 reviews across three platforms: 220 on Google, 10 on Facebook (across the whole business), 135 on Trustpilot (across the whole business).
Sharman Quinney March is rated 4.0 out of 5 across all 365 reviews, and 4.9 out of 5 on Google from 220 reviews.
Sharman Quinney March, 8 Broad Street, March, PE15 8TG, Fenland, PE15 8TG.
