Every review we hold for the Feltham office, from every platform, shown as written. First names only.
★★★★★ 1/5
FacebookI rent a property through Frost Partnership in Feltham, the service when reporting repairs is terrible expect it to take anywhere between 2-10 months and to ring daily.
Isobel · 19 December 2017
Agent replied
Hi Isobel, We're really sorry to hear this. We'll pass your comments on to our management team for them to look into. Kind regards
★★★★★ 5/5
GoogleExcellent customer service from beginning to end - made the selling of my property as stress free as possible.
Daren · 22 May 2021
Agent replied · 14 June 2024
Thank you Daren - delighted to hear you received such excellent customer service.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
TrustpilotVery nice & friendly service from…
Very nice & friendly service from Simran Grewal and Abbie Coombs. I'm also very pleased with the fast and polite communication with them.
Mariam · 18 February 2024
★★★★★ 5/5
GoogleTruly professional and customer centric, you can totally trust Frost to manage the whole process seamlessly for you.
Shruti · 22 May 2021
Agent replied · 14 June 2024
Hi Shruti,
Many thanks for taking the time to write this 5 star review for our Feltham team. … More
★★★★★ 1/5
TrustpilotVery poor experience
Had a very poor experience with this office. Outdated practices, slow response times and poor advice. Management focused on local issues and past practice. Would highly recommend you go elsewhere
Phil · 6 September 2023
★★★★★ 5/5
GoogleThank you very much Ms.Karen Morris for your 5 Star Management.
J · 20 September 2024
★★★★★ 5/5
FacebookAlways kept me informed of progress and quick to deal with any issues.
Christine · 4 March 2022
Agent replied · 30 April 2023
Hi Christine,
Many thanks for taking the time to write this recommendation.
We're delighted to read that you received a professional and proactive property service.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleVery efficient and prompt service, they offer a wide range of other useful services related to letting, maintenance, new tenant and references to complete.
Sammy · 22 May 2019
Agent replied
Hi Sammy,
Many thanks for taking the time to write this 5* review. We're delighted to hear that you found our other property services useful too.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleVery friendly people. Would love to use them in the future.
Dev · 22 May 2022
Agent replied
Many thanks for leaving this 5* review for the Feltham team.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 1/5
GoogleNo decent properties.
Zoe · 20 March 2023
Agent replied
Hi Zoe - We take all feedback seriously. However, we do not have any record of contact with our Feltham office and your review history suggests that you have left this review in error. If you did so, we would ask you to remove it please as … More
★★★★★ 5/5
GoogleDespite the problems we faced with the first flat I could see that Sebastian tried his best to sort it out. Thank you!
Raluca · 22 May 2019
Agent replied
Many thanks for taking the time to write this review for Sebastian. We're delighted to read that he tried his best for you. We will pass your comments on to Sebastian and our senior management team
Best wishes from all at The Frost Partnership
★★★★★ 4/5
GoogleHi Jamie and Awais,
Thank you so much for all your help. We were able to sell and buy our property …
Daliya · 4 October 2019
Agent replied
Hi Daliya
Many thanks for taking the time to write this 5* review for Jamie and Awais in our Feltham office. … More
★★★★★ 5/5
GoogleGreat service from Rob, who proffesionally and patiently delt with me even when nothing was going as smooth as expected.
Ewelina · 22 May 2020
Agent replied
Hi Ewelina,
Many thanks for taking the time to write this review for Rob. We're delighted to read that he dealt with your property transaction in a patient and professional … More
★★★★★ 1/5
GoogleHad a viewing booked on Saturday at 12:00. Stood in front of the property and had to phone the office. Apparently Sebastian 'was on his way.' In fact he claimed to have called me when he arrived and thought he doesn't need to leave a …
Amy · 4 October 2021
★★★★★ 5/5
FacebookThanks for a good job keeping us informed through the various stages of the sale - great work..!
Andy · 13 November 2020
Agent replied · 5 February 2025
Hi Andy,
Thank you so much for the recommendation and you're very welcome!
★★★★★ 5/5
GoogleAn amazing second experience sebastian is highly recommended he goes out of his way to make one feel prioritised thumbs up sebastian+++
Alx · 22 May 2019
Agent replied
Many thanks for taking the time to write this review for Sebastian. We're delighted to read that he provided you with exceptional customer service. We will pass your comments on to both Sebastian and our senior management team.
Best wishes from all at The Frost Partnership Estate Agency
★★★★★ 5/5
GoogleI Received great high quality prompt service from the staff. I would definitely recommend to my friends and family...
Diana · 22 May 2020
Agent replied · 14 June 2024
Hi Karolina,
Many thanks for taking the time to write this 5* review for our Feltham team.
We're delighted to read that they provided you with a professional and prompt … More
★★★★★ 5/5
GoogleI Received great high quality prompt service from the staff. I would definitely recommend to my friends and family...
Karolina · 10 March 2020
Agent replied
Hi Karolina,
Many thanks for taking the time to write this 5* review for our Feltham team.
We're delighted to read that they provided you with a professional and prompt service, and that you will definitely recommend their property services in the future.
We will pass you comments on to all.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleGreat service from Rob, who proffesionally and patiently delt with me even when nothing was going as smooth as expected.
Ewelina · 20 October 2019
Agent replied
Hi Ewelina,
Many thanks for taking the time to write this review for Rob. We're delighted to read that he dealt with your property transaction in a patient and professional manner. We will pass your comments on to both Rob and our senior management team
Best wishes from all at The Frost Partnership
★★★★★ 5/5
GoogleVery friendly and helpfull staff. They went above and beyond to help us. I would highly recommend them.
Carole · 22 May 2020
Agent replied
Hi Carole,
Many thanks for taking the time to write this 5* review for the Feltham team.
We're delighted to read that they have gone that extra mile to help you … More
★★★★★ 5/5
GoogleVery helpful professionals! Really appreciate Feltham office team efforts to sale our house !!
Veena · 22 May 2021
Agent replied · 14 June 2024
Hi Veena,
That is great to hear; we're so pleased the Feltham team were such helpful professionals. Thank you for taking the time to post a review - much appreciated.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleVery helpful from start to finish and would recommend to anyone selling or buying.
Andy · 22 May 2021
Agent replied
Hi Andy,
That's great to read; we're so pleased the Feltham team were so helpful from start to finish. … More
★★★★★ 1/5
FacebookJust the worst experience I've ever had with an estate agent. Incredibly uncommunicative, slow in responses, inaccurate in information and rude.
Kate · 11 January 2019
Agent replied
Hi Kate,
We take all feedback seriously. We have sent you a private message regarding your experience.
Many thanks
Kind regards
★★★★★ 1/5
TrustpilotIt's an unprofessional agency..
It's an unprofessional agency...
They don't answer to your emails
-they send you to meet the owner.. I didn't understand why??
They put same propriety on different rentaln sites with differnt prices
Nobody check theier job...
Laura · 19 October 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.