Every review we hold for the Felixstowe office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleProfessional all the way! - sold my father in laws bungalow within days, photos and description excellent, being a probate sale this was handled with the upmost sensitivity, gave a realistic valuation and managed my expectations with their local knowledge .The sale was agreed within days, great advice and efficient service especially from Jamie. (although all staff very professional and polite at all times with excellent communication at all times). Would highly recommend VIKINGS, - many thanks once again .
ANDY · 15 February 2024
Agent replied · 14 June 2024
Dear Andy, We thank you kindly for your five star review. Our Team aims to provide our sellers with realistic expectations when it comes to selling property, especially when the market conditions are difficult. We thank you for listening to our advice on marketing which enabled us to agree a swift sale on your behalf. Thank you for your custom. Best regards, Jason Scales, Managing Director
★★★★★ 5/5
GoogleExcellent independent local agent providing a first class personal service. Really nice and helpful people to deal with who will go the extra mile to look after their customers. Jamie was always available to advise and kept me updated throughout the whole process which was brilliant 🙂PositiveResponsiveness, Quality, Professionalism, Value
Ashley · 25 August 2022
Agent replied · 14 June 2024
Hi Ashley, thank you for your great review, i am so pleased that you felt you were given a helpful, personal service, that is what we strive to provide to our clients and make the selling process as smooth as possible. Thank you for choosing to sell your property through Vikings, we look forward to assisting you again in the future. Best regards, Jason K Scales, Managing Director
★★★★★ 5/5
GoogleAbsolutely delighted with the outstanding service provided by this real estate agent! They were incredibly helpful, kind, and flexible throughout the entire process. Their reliability and preparedness were truly impressive, making the entire experience smooth and stress-free. Always quick to respond and willing to go the extra mile, they demonstrated a level of professionalism that exceeded my expectations. I highly recommend this agent to anyone in search of a reliable, helpful, kind, and flexible professional for their real estate needs. Thank you for your excellent and dedicated service!
Zoltan · 17 December 2023
Agent replied · 14 June 2024
Hi Zoltan, I am so pleased to read that you have received a top level service in your search for a new home. your 5 star review is greatly appreciated by 'The Team'. We all wish you the best in your new home. PS, Jamie, Michelle and Dee say 'thank you' for the chocolates!
Kind regards, Jason K Scales, Managing Director
★★★★★ 5/5
GoogleI couldn't recommend Vikings highly enough. From viewing through to completion, Vikings were helpful and highly communicative throughout the process. The family-run business is at the core of everything they do and it genuinely feels that the team strongly care about their customers and the service they provide them.
Rory · 16 February 2026
★★★★★ 5/5
GoogleVikings are by far the best estate agents in East Suffolk! I have used them for property lettings and have just sold a property using their services. They are all so professional, courteous and you don't have to worry about anu=ything. …
John · 16 April 2025
Agent replied · 24 August 2024
Hi John,
It has been a pleasure to work on your behalf for many years, I am delighted that you have felt you received a comprehensive service for both sales and lettings … More
★★★★★ 5/5
GoogleI can't thank Vikings's enough for their proactive attitude and efforts on my behalf. Thanks to Jamie approaching owners I am now buying a property in the block of flats I wanted in Felixstowe.
Their service is prompt, professional and friendly. Communication is great.PositiveResponsiveness, Quality, Professionalism
Amanda · 25 August 2021
Agent replied · 14 June 2024
Dear Amanda, It is great to read your positive review of my business. I am pleased to hear that Jamie's proactive approach has paid off in helping you find a flat in your desired location. I shall pass on your kind comments and thanks to Jamie and the Team. Warm regards, Jason K Scales, Managing Director
★★★★★ 5/5
GoogleHighly recommend this Estate Agent. Helen went above and beyond to help me. Jason and Jamie were also brilliant. Helpful, friendly and professional. Vikings are a family run business and it shows. Thank you to all the staff for your help with the sale of my house.PositiveProfessionalism
Kirstie · 15 June 2021
Agent replied · 14 June 2024
Thank you Kirstie for your lovely review. You were a pleasure to work with throughout the process. I am glad you valued our customer service, it is appreciated. we all wish you all the best for the future in your new home,
Warm regards
Jason, Helen and Jamie
★★★★★ 5/5
GoogleThanks to Vikings in particular Jamie for assisting us with our recent sale. We found him very helpful and responsive to our questions and queries.
Alison · 18 September 2023
Agent replied · 14 June 2024
Dear Alison, Thank you very much for your review, it is most pleasing to hear that our service has been appreciated. I shall pass on your comments to Jamie, whom i am sure will delighted to hear your positive words. Wishing you all the best for the future. Kindest regards, Jason K Scales, Managing Director
★★★★★ 5/5
GoogleI can't thank Vikings enough for helping me every step of the way to sell two houses so I can finally move to my dream cottage. Thank you so much Jamie, Jason and Helen.PositiveResponsiveness, Quality, Professionalism, Value
Jennifer · 15 June 2022
Agent replied · 14 June 2024
Hi Jennifer, i am so glad you have finally got your dream cottage and we played a part in you achieving that, please feel free to contact us should you ever need any property assistance in the future. I wish you all the best. Kind regards, Jason
★★★★★ 5/5
GoogleFrom the outset, the Vikings Lettings Team provided a competent and effective service identifying suitable tenants for our three new letting properties in Felixstowe. Through the process of referencing and setting up the tenancies we were at all times kept informed and provided with excellent documentation. A stress free process for the tenants and ourselves which I would thoroughly recommend to other Landlords.
Colin Lister
Colin · 16 January 2024
Agent replied · 14 June 2024
Dear Colin, I thank you for your most positive review. Jamie, Michelle and Dee as so pleased to read that they provided you with quality service to you and your properties. We look forward to working with you again in the future. Best regards, Jason Scales, Managing Director
★★★★★ 5/5
GoogleVery good service and even gave us a welcoming box when we got our first house which was lovely .
Holly · 9 October 2025
Agent replied · 25 December 2025
Dear Holly, Thank you so much for your kind review, The Vikings Team wish you well in your new home and we are glad you liked the Welcome Box! Kind regards, Jamie Scales, Senior Property Consultant
★★★★★ 5/5
GoogleExcellent and professional service!
Jamie and the team at Vikings have been spot on from start to finish through our house move! Thanks all
Dave · 15 June 2023
Agent replied · 14 June 2024
Hi Dave, Thank you for your kind words, Jamie and the team aim to provide our buyers with a professional service to make the moving process as stress-free as possible you. We all wish you well in your new home. Kind regards, Jason K Scales, Managing director
★★★★★ 5/5
GoogleAmazing estate agents- highly recommended!
Jason and Jamie helped me and my partner rent our dream home after having a not so positive experience with our previous rental via a different agent. The whole …
Phoebe · 16 April 2025
Agent replied · 16 April 2026
Dear Phoebe
I am delighted that we helped you find your dream home and the whole process went so smoothly. We do pride ourselves on providing our customers with a personal, … More
★★★★★ 5/5
GoogleJamie and the Vikings team provided and efficient and comprehensive service for the sale of my parents property. We achieved the asking price. They communicated effectively with all parties involved in the chain. Many thanks
Jasper · 16 April 2025
Agent replied · 16 April 2026
Dear Jasper
I very much appreciate your superb review. I am so pleased Jamie and the team provided you with an efficient and comprehensive service in dealing with the sale … More
★★★★★ 5/5
GoogleThe friendly professional staff made the whole rental process easy and were very efficient in everything.
No stress and quick and simple process .
Thanks
James · 24 July 2025
Agent replied · 25 December 2025
Dear James, Thank you so much for your 5 star review. we are pleased to hear that we made the rental process stress free and efficient for you.
Kind regards
Michelle Cook, Lettings Manager
★★★★★ 5/5
GoogleWe have used Vikings for many years as a letting agent for our UK property. Their knowledge and help in this particular field is excellent. For over 12 years we had trouble free letting and Vikings were always on the ball and quick to inform us of any issues. Any maintenance work that was needed was quickly organised by Vikings. When we eventually decided to sell our house, we naturally contacted Vikings and we had a confirmed buyer in under a week. The house has now been sold. Vikings and by Vikings, I mean the whole team involved, took a lot of stress out of letting and selling. We would like to thank them all for their work with us over many years and would recommend their services to any future landlord or seller.
Gary · 15 June 2022
Agent replied · 14 June 2024
Dear Gary, Thank you for your in depth review relating to the service we have provided you over the last 12 years. We have very much appreciated your business during this time both in the capacity as a Landlord and seller. I wish you all the very best for the future, thank you for your business once again. Best regards, Jason K Scales, Managing Director
★★★★★ 5/5
GoogleBeing new to the rental market we have found the Team at Vikings helpful and informative.
They have guided us through the relevant requirements for a landlord and have managed the process in a confident and professional manner.
Whoever you speak to in the office is helpful and follows up any issue or query responding quickly.
They undertake the relevant checks on tenants and have dealt with any issues arising promptly, they are realistic and fair to both tenant and landlord helping to manage expectations for both parties.
I would recommend Vikings as a rental agent.
Tracey · 15 June 2022
Agent replied · 14 June 2024
Dear Tracey, many thanks for your insightful review, it is rewarding to hear that the TEAM at VIKINGS are providing you with an informative, helpful service. We believe in treating our landlords properties as if they are our own, thus allowing you to have peace of mind that your investment is being professionally managed. Best regards, Jason K Scales, Managing Director
★★★★★ 5/5
GoogleI have been working with the team at Vikings Estate Agents in Felixstowe for the last 12 months. It has been a pleasure to work with a team that want nothing more than to provide their clients with a first class consistent level service.
Vikings Estate Agents established in 1986 have a long history and excellent reputation in Felixstowe and to this day continue to provide modern services with true family values.
I would highly recommend this firm and its dedicated team for both property lettings and property sales.
Victoria · 15 June 2022
Agent replied · 14 June 2024
Dear Victoria, I thank you for your kind review, both myself and the TEAM will strive to continue to provide a high level modern service mixed with our true family values. we look forward to working with you again in the future. Best regards, Jason K Scales, Managing Director
★★★★★ 5/5
GoogleI have used Vikings for selling my house and also helping find tenants for 2 of my rental property's. I found them to be very professional, reliable and very nice to deal with. They found me new tenants very quickly and did all the relevant checks needed and i have ended up with some really good tenants. I found there prices to be very competitive and i would highly recommend them and will be using them again in the future.
Scott · 15 June 2022
Agent replied · 14 June 2024
Dear Scott, many thanks for your review. we aim to provide a professional yet friendly service for both sales and lettings. We look forward to working with again in the future. Best regards, Jason K Scales, Managing Director
★★★★★ 5/5
GoogleI have bought and sold a few properties through Vikings, Everything is made very straight forward due to their professional service as we all know it can be a stressful time.
I cannot recommend them enough Thank you.PositiveProfessionalism
Mark · 15 June 2021
Agent replied · 14 June 2024
Many thanks Mark for your review - it is nice to know that our efforts are acknowledged. We try to be transparent and straightforward with our clients to ensure the buying and selling process is as stress free as possible. We look forward to selling for you again in the future.
Best Regards
Jason k Scales, Managing Director
★★★★★ 5/5
GoogleThank you for an awesome job by Jason and his team at Vikings. Sold my Woodbridge home for a great price. No hassle, great job, thank you.PositiveQuality, Professionalism, Value
Roger · 25 August 2022
Agent replied · 14 June 2024
Dear Roger, it was a pleasure working with you on the sale of your property in Woodbridge. I am glad we helped the whole selling process run as smoothly as possible for you. please do not hesitate to contact us should you need any assistance with any property matters in the future. Best regards, Jason K Scales, Managing Director
★★★★★ 4/5
GoogleWe bought out current house in April 2021 through Vikings. It was a positive experience, despite many problems, particularly from our buyers, so, often Vikings were having to relay changes onward. Even on the day we moved, with yet another problem with getting the keys, they were very supportive and kept ringing the solicitors to confirm completion.
The only reason for not giving 5 stars is there were occasions when no-one answered the phone, although as a smaller firm, this was not surprising and we generally got a call back when the office was manned again.PositiveResponsiveness, Professionalism
Mary · 15 June 2021
Agent replied · 14 June 2024
Dear Mary, thank you for your honest review. I am pleased to hear that you had a positive experience with us when purchasing your property. We understand the whole buying and selling process can be stressful at times, therefore our aim is to provide you with a transparent, approachable service to ensure your purchase runs as smoothly as possible.
The Vikings team wishes you all the happiness in your new home.
Warm regards
Jason K Scales
Managing Director
★★★★★ 5/5
GoogleCaring, personal and friendly service. I would really recommend them, after an awful experience with another company. Vikings have restored my faith in the sector.
Catherine · 16 April 2025
Agent replied · 16 April 2026
Dear Catherine
I am so pleased you feel our customer service has restored your faith in the property sector. We aim to make you the client feel valued. We look forward to … More
★★★★★ 5/5
GoogleThank you to Helen and the team at Vikings, purchasing through them has been a doddle very happy with their service.PositiveResponsiveness, Professionalism
Craig · 25 August 2022
Agent replied · 14 June 2024
Hi Craig, thank you for your review, i am delighted to hear the service Helen and the team have provided you have helped make your purchase as smooth as possible. Best regards, Jason K Scales, Managing Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
