Every review we hold for the Felixstowe office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe've used Vikings as our letting agent for around 20 years. During this time, they have always provided excellent service. They have ensured a high occupancy rate for us and the tenants have been very good too. Vikings have also managed any property maintenance very effectively for us, which is much appreciated as we no longer live in the area.
Chris · 15 June 2023
Agent replied · 14 June 2024
Hi Chris, your review is very much appreciated, we take great pride in providing our landlords with a thoroughly professional management service, a lot has changed in the lettings industry since we first started managing property on your behalf, therefore, it is great to hear our service has been consistent well managed. looking forward to working with for the next 20 years! All the best, Jason.
★★★★★ 5/5
GoogleWe have rented two properties from Vikings. Both times we have been very impressed in the way they have managed our tenancy. For well over three years we’ve had no issues and all repairs reported have been dealt with quickly and efficiently. We have no issues in recommending Vikings hence our five star rating.
Mark · 15 June 2023
Agent replied · 14 June 2024
Hi Mark, thank you for the brilliant review, it makes our work all the more satisfying to know that you appreciated how we manage our properties. I wish you all the best for the future. Best regards, Jason
★★★★★ 5/5
GoogleVery friendly, honest, professional and helpful. Would definitely recommend to anyone selling or buying with Vikings.
Jackie · 16 April 2025
Agent replied · 24 August 2024
Hi Jackie,
Thank you for your most positive review, it is very much appreciated by all at Vikings. If we can be of assistance in the future we will be more than happy to … More
★★★★★ 5/5
GoogleExcellent service from Jamie as always. Have bought a number of property's through Vikings. Highly recommended
Dan · 16 April 2025
Agent replied · 16 April 2026
Dear Dan
Thank you for your review, I am delighted to hear Jamie continues to provide you with an excellent service. As an independent family business we pride ourselves on building solid long standing relationships with our customers. Jamie looks forward to working with you again in any future property ventures.
Kind regards
Jason K Scales
★★★★★ 5/5
GoogleHighly recommend! What a brilliant team, everyone there is very helpful & friendly! …
Surirat · 16 April 2025
Agent replied · 24 August 2024
Dear Surirat,
On behalf of Michelle, thank you so much for your glowing 5 star review.
Michelle is delighted that you felt the service she provided you was … More
★★★★★ 5/5
GoogleI have known Vikings for over twenty years. I rent property through Vikings and also have property up for sale through them.
Their Service is personal, professional, and pragmatic.
I have never had a single issue with them and therefore can fully recommend them as First Class Estate Agents.
Jane · 3 March 2025
★★★★★ 5/5
GoogleI have dealt with Vikings Estate Agencies for many many years, in the rental sector and have always had a really great service from Jason, Jamie and prior to them, the head of the family, David, their father. It is a family business and always treat you fairly and with respect. Keep up the good work one and all.
Vally · 15 June 2022
Agent replied · 14 June 2024
Dear Val, thank you so much for your review, it means a great deal to us. It is nice to know that our work as a family run independent agency is appreciated by our landlords. I shall also pass on your review to my Father, who will also appreciate your kind words. Best regards, Jason
★★★★★ 5/5
GoogleThey were professional, listened to my requirements and kept me fully informed. Definitely recommend them.
Wayne · 23 February 2025
Agent replied · 12 June 2025
Dear Wayne,
Thank you so much for your 5 star review, I am so pleased that Jamie and Michelle provided you with a professional service with the sale of your property.. We wish you all the best for the future.
Kind regards, Jason Scales, Managing Director
★★★★★ 5/5
GoogleSuch a great estate agents!
I have just signed up for a rental property, the whole team are helpful and friendly throughout the whole process. Fabulous customer service with the ‘wow factor’.
I would highly recommend Vikings to anyone.
Sheena · 16 January 2024
Agent replied · 14 June 2024
Hi Sheena, Thank you for your wonderful review. The whole Vikings Team are very appreciative of your kind words. We wish you well in your new home and hope you enjoy the Vikings management experience for many years to come. Best regards, Jason Scales, Managing Director
★★★★★ 5/5
GoogleVery helpful and friendly staff, they were fast acting and made good contact and I always talked to Jamie, they changed the house to sold STC as soon as the offer was accepted which was great to see. I look forward to getting to know them more as the house sale goes through.PositiveResponsiveness, Quality, Professionalism
Jenna · 15 June 2022
Agent replied · 14 June 2024
Dear Jenna, Many thanks for your kind words, i shall pass on your great feedback to Jamie and the rest of the team. Best regards, Jason K Scales , Managing Director
★★★★★ 1/5
GoogleTold to put a offer in and not told that it would be one and done, which on the phone after Jamie then twice had told me the home owner wanted a single offer which was never told to us at the most importanttime. Extremely poor handling and terrible communication never use againNegativeQuality, Professionalism
Daniel · 15 June 2022
Agent replied · 14 June 2024
Dear Daniel, As per your recent conversation with my Officer Manager, the situation has been explained to you and clarified that the decision was down to the vendor and not due to miscommunication on our part. Should you wish to further discuss this issue, please do not hesitate contact me personally. Best regards, Jason K Scales, Managing Director
★★★★★ 5/5
GoogleExcellent experience with Vikings. Highly recommended.
Jonathan · 16 April 2025
Agent replied · 16 April 2026
Dear Jonathan
I thank you kindly for leaving us a 5 star review. Your positive experience with us is so pleasing to hear. … More
★★★★★ 5/5
GoogleWe can not fault Jamie from Vikings. He handled our sale impeccably, also very approachable, and very reliable. One of the best estate agents we have used.
Bev · 7 June 2024
Agent replied · 24 August 2024
Hi Bev,
I personally want to say thank you for your kind review relating to our senior property consultant - Jamie. I am delighted to hear he was able to cater for all your needs with an impeccable service. At Vikings we aim to provide our clients with an unrivaled personal service . Thank you once again.
Best regards
Jason K Scales
Managing Director
★★★★★ 5/5
GoogleWe have been employing Vikings for just over 10 x years now; as they manage our rental property. Jason & his very professional team have always provided an excellent customer service, keeping us well advised of our landlord responsibilities. Also providing accurate, timely statements & liaising between our tenants & ourselves, Thank you Vikings Team!PositiveResponsiveness, Quality, Professionalism, Value
Andrew · 25 August 2021
Agent replied · 14 June 2024
Andrew, thank you for leaving such lovely review. I am glad over the last 10 years you have felt our management service has been of a high standard; we aim to deliver. Our team certainly aim to carry this level of service on for you over the next ten years.
Best Regards
Jason K Scales, Managing Director
★★★★★ 5/5
GoogleThe best local estate agent! Always happy to work with them.
Juice · 18 December 2025
★★★★★ 5/5
GoogleVikings have been excellent, even in the current difficult market, in securing a quick and problem free sale of my property. Kept me well informed throughout the process and very professional. Highly recommended!
Kelvin · 17 November 2023
Agent replied · 14 June 2024
Thank you for your kind review Kelvin. We strive to offer our vendors a professional, pragmatic service which in difficult market conditions is essential when trying to sell a property. I am glad my team navigated your sale in this fashion. We wish you well for the future. Best regards, Jason K Scales, Managing Director
★★★★★ 5/5
GoogleFamily firm 1-0 Multi-National
I cannot praise Vikings highly enough. Nothing is too much trouble for Jamie and his colleagues. Any question or query is answered promptly and to my complete satisfaction. Estate Agents need to be on the ball and Vikings are 100% that...........
10/10 Highly recommended
Neil · 15 June 2022
Agent replied · 14 June 2024
Dear Neil, that is a wonderful review, my team are 100% dedicated to giving our customers the best possible experience, i am so pleased that you feel you have benefited from our unique customer care service. Thank you for taking the time to leave your review. Best regards, Jason K Scales, Managing Director
★★★★★ 5/5
GoogleSold my mother's house through Vikings and they made the process easy and all went smoothly. The team was approachable and friendly and kept me well informed at every stage. I'd definitely use them again. Thanks Vikings!
Lisa · 15 June 2023
Agent replied · 14 June 2024
Dear Lisa, it was a pleasure working with you on the sale of your mothers property, our aim is to make the selling process as smooth and hassle-free as we can. Glad we could be of service. Kind regards, Jason K Scales, Managing Director
★★★★★ 5/5
GoogleSo grateful for the team at Vikings for their good communication, sensitivity to our housing situation and needs.
From initial enquiry, right through to signing contracts we’ve been really pleased with the whole process.
Thank you
Debbie · 15 June 2023
Agent replied · 14 June 2024
Hi Debbie, i very much appreciate your review, we were only to pleased to be able to assist in finding you a property that suited your needs. I hope you and all the family have settled into your new home. Kind regards, Jason K Scales, Managing director
★★★★★ 5/5
GoogleMany thanks indeed for your continuing management & vigilance on my behalf.
For the record, it has been a smooth, professional service since day 1 for which I am more grateful than can adequately be expressed in an e-mail.
Many thanks, as ever.
Chris Cunningham.
Chris · 15 June 2022
Agent replied · 14 June 2024
Thank you Chris for showing your appreciation for the property management service we provide you. I have passed on your gratitude to the VIKINGS TEAM. We look forward to working with you for many years to come. Best regards, Jason K Scales, Managing Director
★★★★★ 5/5
GoogleI have known Jason, Jamie [and their dad David] for about 30 years, I have always received first class service and advice...they are a local family run business, straight talkers, no inflated sales talk.
Simon · 15 June 2023
Agent replied · 14 June 2024
Hi Simon, Thank you for your review. As a local family business our success and longevity has been based on being transparent and straight talking, ensuring our clients receive genuine advice and a professional service. It is pleasing to read we have been providing that to you over the last 30 years. Best regards, Jason K Scales, Managing director
★★★★★ 5/5
GoogleA very personable and knowledgeable service always received.
Vikings manage the lettings process effectively from the perspective of both tenant and landlord, ensuring that any issues are dealt with promptly and all statutory obligations are fulfilled.
I have personally found that Vikings have access to a highly skilled and reasonably priced team of tradespeople to undertake works on behalf of landlords as required (Maintenance and statutory certification), and the management of this team by Vikings provides for a smooth operation of any letting where they provide full management services.
I also have experience of sale transactions through Vikings, and as could be imagined after reading the above - The personable, diligent and honest service that they provide makes for a refreshing change versus any of the larger estate agency offerings.PositiveResponsiveness, Quality, Professionalism, Value
Simon · 25 August 2021
★★★★★ 5/5
GoogleHelen Bloomfield, the Residential Sales Manager was very professional in her evaluation of my home, arriving at the agreed time. She knew the local market and came over as friendly and helpful.PositiveProfessionalism
Linda · 15 June 2021
★★★★★ 5/5
GoogleI had an interest excellent experience selling my home with Vikings. Jason and the team were always there to help and consequently it was a very smooth, stress free transaction. Highly recommended.
Dan · 15 June 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
