Every review we hold for the Felixstowe office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVikings have been incredibly helpful, caring and considerate through all my dealings with them. They have always kept me updated and always took the time out to see if there was anything they could help me with. I couldn’t thank Vikings enough for their support and guidance.
Lucas · 15 June 2021
Agent replied · 14 June 2024
Much appreciated review Lucas, we are to help, i am really pleased you felt we offered you guidance and support. It makes our job worthwhile, we wish you well in your new home.
Best Regards
Jason K Scales, Managing Director
★★★★★ 5/5
GoogleI'm renting for almost 5 years now and always they've been so quick to fix the issues I've had in the flat . They are the best and fast to help you with your inquiries. Thank you Vikings for your help and support.PositiveResponsiveness, Quality, Professionalism, Value
Ramona · 15 June 2021
Agent replied · 14 June 2024
Thank you Ramona, your kind words are greatly appreciated by our team. We aim to offer our tenants as much help and support as possible by promptly arranging repairs to the property to ensure you are comfortable and happy in your home.
Best regards
Jason K Scales
Managing Director
★★★★★ 5/5
GoogleThe staff & customer service at Vikings is without doubt the best!!!! Happy to be back with them :)
Maria · 16 January 2024
Agent replied · 14 June 2024
Dear Maria, Thank you for your fabulous five star review and likewise it is great to have you back using our management service. we look to providing you the best customer service for years to come. Kindest regards, Jason Scales, Managing Director
★★★★★ 5/5
GoogleRecently used Viking to rent a home in a difficult personal situation. They made the process smooth and easy from initial contact to handing over the keys and beyond. Today I had a lovely email hoping that the move went well and that the landlords are pleased I have moved in. Really made me feel appreciated and wanted as a tenant. I look forward to many years happily living in the house and dealing with Viking.
Leroy · 15 June 2021
★★★★★ 5/5
GoogleFantastic service provided - special thanks go to Helen, Jamie & Dee, who supported us throughout the entire experience. We can't speak highly enough of this estate agent & would absolutely recommend to anyone!
Warm Regards
Terri & RebeccaPositiveResponsiveness, Quality, Professionalism
Terri · 25 August 2021
Agent replied · 14 June 2024
Dear Terri and Rebecca, thank you for your lovely review, it fills me with great pride that my Team have provided you with a fantastic, personal service, we try and treat our customers as we would like to be treated ourselves, so thank you once again. Best regards, Jason K Scales, Managing Director
★★★★★ 5/5
GoogleVikings were absolutely first class,they couldn’t have been more helpful,professional and friendly.I would 100% recommend them and when the time comes they’ll be the agents I’ll be going to.many many thanks guys.PositiveResponsiveness, Quality, Professionalism, Value
Richard · 15 June 2022
Agent replied · 14 June 2024
Dear Richard, i thank you for your positive review, your comments really make our team feel their efforts are worthwhile . We all wish you every happiness in your new home and look forward to working with you in the future. Best regards, Jason K Scales, Managing Director
★★★★★ 5/5
Googleeveryone at vikings are really lovely and helpful. we have had a swift and easy move and nothing was too much trouble for them.
Oriarna · 15 June 2023
Agent replied · 14 June 2024
Hi Oriarna, it is so pleasing to hear that you felt comfortable and well looked after during your move. I wish you all the happiness in your new home. Kind regards, Jason K Scales, Managing Director
★★★★★ 5/5
GoogleI have brought and sold through many local agents .... but with lots of unnecessary problems .... but with Viking i have had NO ISSUES whatsoever and will always go back to them as my first port of call .... unlike the other agents I would not touch with a "barge pole"
Full credit to all the professional staff at "Vikings Estate Agents Felixstowe" long may it continuePositiveResponsiveness, Quality, Professionalism, Value
ROD · 15 June 2021
★★★★★ 5/5
GoogleImpressive knowledge and experience. Recently sold my house through Vikings, it was the first time I had used them and was really impressed with Jason, Helen and Jamie. Very straight forward advice throughout, kept me up to date all the way through the sale and most importantly for me had real experience and knowledge when a few unforeseen delays occurred with the chain. Would recommend Vikings to anyone selling in Felixstowe.PositiveProfessionalism
Dean · 15 June 2021
★★★★★ 5/5
GoogleVery helpful and great customer service
Oliver · 7 June 2024
Agent replied · 24 August 2024
Hi Oliver,
Many thanks for your 5 star review, it is very much appreciated. If we can assist you in anyway in the future, please do not hesitate to contact us.
Best regards
Jason K Scales
Managing Director
★★★★★ 1/5
GooglePoor customer service compared to other estate agents operating in the area. Guy who took my call was blunt and not very friendly, considering he is the first point of contact for customers and appeared keen to get me off the phone ASAP and not too bothered about getting business. all other agents I've spoken to every time have atleast offered to take my contact details to keep me updated on available properties
Jay · 25 August 2020
★★★★★ 5/5
GoogleHad our home for 11 years with these guys. Friendly and helpful all the way. Really can not thank them enough for the support they have shown to my family and I. Highly recommended. Superb peoplePositiveProfessionalism
Natalie · 25 August 2021
Agent replied · 14 June 2024
Thank you Natalie for your very kind words - we try and go the extra mile for our clients in the hope of making you feel comfortable and looked after during your 11 years with us. I wish you all the best for the future, If you ever need any assistance in property matters please feel free to call us.
Best Regards
Jason K Scales, Managing Director
★★★★★ 1/5
GooglePoor customer service compared to other estate agents operating in the area. Guy who took my call was blunt and not very friendly, considering he is the first point of contact for customers and appeared keen to get me off the phone ASAP and not too bothered about getting business. all other agents I've spoken to every time have atleast offered to take my contact details to keep me updated on available properties
Josh · 15 June 2020
★★★★★ 5/5
GoogleWe have recently started to rent a property through Vikings and they couldn't have been more helpful if they tried.
Laura · 15 June 2023
Agent replied · 14 June 2024
Hi Laura, Thank you for your review,'' The Vikings Team'' are here to help and ensure your tenancy runs smoothly to allow you enjoyment in your home. Best regards, Jason K Scales, Managing Director
★★★★★ 5/5
GoogleI have used Vikings a number of times and they have always been very helpful and knowledgeable about the local Market. I will be using them again in the future.PositiveProfessionalism
Andrew · 15 June 2022
Agent replied · 14 June 2024
Dear Andrew, thank you for your positive review, i am pleased you feel our service has been of help to you over the years. We look forward to being of service once again in the future. Best regards, Jason K Scales, Managing Director
★★★★★ 5/5
GoogleGreat experience from the very beginning. Friendly staff, lovely atmosphere, repairs are done quickly. Highly recommended.
Agnieszka · 18 September 2023
Agent replied · 14 June 2024
Hi Agnieszka, I am pleased that you have found renting through VIKINGS a great experience. I hope you will enjoy living in your property for many years to come, rest assured, we will be at your service whenever needed. Best regards, Jason K Scales, Managing Director
★★★★★ 5/5
GoogleBrilliant estate agents to deal with. Really friendly, helpful and a pleasure to do business with. Proper honest customer service and not the awful service from bigger competition. Would recommend to anyone.PositiveResponsiveness, Quality, Professionalism, Value
Lara · 15 June 2021
Agent replied · 14 June 2024
Many thanks for your lovely review Lara, it is so rewarding that our efforts in giving customers a good all round service are appreciated, that is 'The Vikings Way' if we can be of assistance with any future property matters please do not hesitate to contact us.
Best regards
Jason K Scales
Managing Director
★★★★★ 5/5
GoogleExcellent service, very helpful, great landlords to deal with, I would have no hesitation in recommending Vikings 5*’s
Rod · 15 June 2023
Agent replied · 14 June 2024
Dear Rod, that's a great review, on behalf of all the team, a big thank you! we wish you all the best for the future. Best regards, Jason
★★★★★ 5/5
GoogleAlways extremely helpful, professional and a pleasure to work with.
Karen · 17 December 2023
Agent replied · 14 June 2024
Dear Karen, thank you so much for your 5 star review. It is heartening to hear that our property management service is being well received by yourself. We look forward to working with for you many years to come.
Best regards, Jason K Scales, Managing Director
★★★★★ 5/5
GoogleThey were fantastic help with buying my first house, and made everything super simple for me. 10/10
E · 15 June 2023
Agent replied · 14 June 2024
Hi E, I am so pleased to hear that we helped making your first purchase as simple as possible for you, our buyers satisfaction means a great deal to us. The whole team wish you all the happiness in your first home. Kind regards, Jason K Scales, Managing director
★★★★★ 5/5
GoogleLovely experience high level of professionalism!!
Kwstas · 15 February 2024
Agent replied · 14 June 2024
Hi Kwstas, Thank you for your kind comments and five star review. I am pleased to read that you experienced a high level of professionalism from our Team. We wish you well in your new home. Kind regards, Jason Scales, Managing Director
★★★★★ 5/5
GoogleI have both rented and purchased through Vikings recently and have no hesitation recommending them. They’re a family run business and a great team of people.
Lucinda · 15 June 2022
Agent replied · 14 June 2024
Hi Lucinda, thank you for your kind words, they are very much appreciated, as a family business are aim is to provide you with the best possible customer service. I wish you all the happiness in your new home. Best wishes, Jason
★★★★★ 5/5
GoogleFantastic service start to finish. Can't recommend them enough.
Would definitely rent with them again.
Jon · 15 June 2023
Agent replied · 14 June 2024
Hi Jon, thank you for your review, it is pleasing to know that we provided you with a great service during your time with us. We look forward to welcoming you back in the future. Best regards, Jason K Scales, Managing director
★★★★★ 5/5
FacebookMoving out of rented house after 3 and a half years. Vikings have been a pleasure to rent from. Great friendly team and made renting my first home enjoyable and easy! 🏡
Ryan · 7 May 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
