Trusted Agent profile · Farnham

Keats Fearn Farnham reviews

★★★★★ Excellent

194 reviews across 1 platform

15 Downing Street, Farnham, GU9 7PB

Keats Fearn's office in Farnham, at 15 Downing Street, is rated 5.0 out of 5 across 194 reviews on 1 platform, including 194 Google reviews rated 5.0. It won Gold in The Trusted Agent 2026 awards.

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5.0 / 5

194

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Keats Fearn, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Farnham office, from every platform, shown as written. First names only.

5/5

Google

I can highly recommend Keats Fearn letting agents in Farnham. The team were friendly and approachable on the phone and incredibly efficient in getting us in to our new home in record time. The whole process went without a hitch which made the move so much easier for us all.

Carl · 14 October 2025

Agent replied · 14 April 2026

Dear Carl, So pleased to receive your review. Delighted you are happy and everything went smooth. James & The Team

5/5

Google

We normally do not leave feedback but we thought we would share our experience on this occasion. The entire team was a real pleasure to deal with, from the visits, the negotiation to the very pro-active follow up when we exchanged contacts. Derek was very professional, efficient and maintained an excellent communication throughout the process. A real pleasure to deal with, we will happily recommend to all our friends and family. 5 Stars all the way!

Massilia · 6 June 2020

Agent replied · 6 June 2023

Dear Jerome, Thank you for your feedback. It is much appreciated. I will ensure the team and Derek are aware. Regards, James

5/5

Google

We appointed James Fearn as our selling agent he is also the agent for the property we are going to buy. We have had no problems at all, just a caring, understanding and patient attitude. The staff and James have been efficient and professional whilst our needs and requirements were always so positive. I would not hesitate to recommend James and his team in fact I have already praised them highly in lots of directions. . What is possibly a highly stressful situation when selling and buying a home was dealt with consideration at all times. Thank you James and Sarah and everyone at the office. We just await the move into our next home.

Kathleen · 7 June 2018

Agent replied · 6 June 2023

Dear Kathleen, Thank you so much for your feedback - it means such a lot to me and my team. Regards, James & the Team

5/5

Google

We have been very satisfied with the professional service that James and his team have provided with the sale of our house. When we first decided to put our house on the market, James came across as very friendly, sincere and passionate about our property. He was able to offer sound advice on how to market our house to ensure the best possible price. James was one of two estate agents (out of the three valuations we had) to follow up on his initial visit. Once we had signed up, the marketing team were very quick to produce a quality brochure, and to upload the details on the most popular websites. Even before our property went live the sales team had already lined up viewing appointments. We were very fortunate to sell our property within 24 hours to a cash buyer. Even though we did lose that buyer due to the slow movement further up the chain James was straight back on it and within days we had 2 further offers. Throughout the process James and his team remained in constant contact and liased well with the estate agent that we were buying our property from. We would highly recommend Keats Fern to anyone wishing to sell and buy a property. We would like to thanks James and his team for their very efficient and professional service.

Alicia · 1 June 2018

Agent replied · 31 May 2023

Thank you for your feedback Alicia - it means a lot to us as we always look to go the extra mile for our clients. I hope you have a good Christmas and look forward to moving in to the NEW HOME in the NEW YEAR!

5/5

Google

I would like to say that it was a pleasure dealing with Keats Fearn Farnham . They went the extra mile to ensure my Elderly parents were able to View the Property at a specific day and Specific time even though they were very Busy. James Fearn was easy to talk to and Understood all the issues I had in finding a property

Russell · 14 April 2025

Agent replied · 25 August 2024

Thank you for your feedback Russell. Always look to go the extra mile and nice to know it makes a difference. James & The Team

5/5

Google

Whether it be for lettings, sales or property management, I always find that James Fearn and his team are professional, helpful and a pleasure to deal with.

Emma · 14 March 2026

Agent replied · 14 April 2026

Dear Emma, Many thanks for your feedback. Always here to help. Kind regards, James & The Team

5/5

Google

Keats Fearn are without doubt an exceptional and very professional estate agency in Farnham. They have acted for us on the sale of several new homes we have developed and I have always found James and his team to be knowledgable, motivated and keen to find a suitable purchaser as quickly as possible. I could not recommend them enough. Thank you for all the hard work James. Joe Jelley Managing Director of Aspen Homes LTD

Joe · 7 June 2017

Agent replied · 6 June 2023

Thank you Joe for your review. It is a pleasure working for such a straight forward family business like yours; I and my team look forward to doing lots more business with you.

5/5

Google

James and the team at Keats Fearn were excellent throughout the purchase of our new home. Our house purchase went through in a short amount of time and James was proactive, helpful, excellent at keeping all parties informed, always contactable and dealt very promptly with queries that needing resolving.

Natasha · 24 May 2023

Agent replied · 31 May 2023

Thank you very much for your feedback Natasha. Hope you are enjoying the house and pool in this lovely weather. Kind regards, James and The Team

5/5

Google

James and his team have been outstanding. Our sale has been incredibly difficult (being part of a chain of 8) and James was the driving force behind getting it through. He kept us fully informed at all times and, when the chain collapsed, James had it back up and running in 24 hours without and fuss or upset. We cannot thank him enough and would recommend people use KeatsFearn every time!

Nikola · 7 June 2019

Agent replied · 6 June 2023

Thank you very much for your feedback. All my team are delighted we got this through for you and wish you all the best for the future. Kind regards, James and the team

5/5

Google

As a property solicitor it makes the world of difference when estate agents are helpful and proactive. I can honestly say that my dealings with Keats Fearn have been excellent. In particular, James Fearn has been superb and gone out of his way to make things happen.

John · 16 August 2025

Agent replied · 30 August 2025

Thank you so much for your feedback John. Likewise, I have found working with you very easy. Always easy to contact and proactive.

5/5

Google

James and his team at Keats Fearn have helped us sell our home. They have also helped us with securing a wonderful property in Farnham. They have worked really hard to achieve a good sale on our property and I would highly recommend them.

Anthony · 15 August 2023

Agent replied · 29 August 2023

Dear Anthony, Thank you for your kind feedback and I am delighted we have secured your sale and purchase to follow soon. Kind regards, James and The Team

5/5

Google

The team at Keats Fearn were fantastic again. They moved really quickly when we needed them to. Very impressed.

Ben · 13 April 2026

Agent replied · 14 April 2026

Dear Ben - Thank you for the feedback. Always happy to act for Team Roseveare. All the best, James & The Team

5/5

Google

Really impressed with Keats Fearn - a very professional and friendly approach. I was kept up to date throughout the process and had confidence in them all the way. Marketing was of a high standard and I was pleased with the response my house received from their efforts. Would definitely recommend to anyone thinking of selling their home.PositiveResponsiveness, Professionalism

Crawford · 26 August 2021

Agent replied · 31 May 2023

Thank you so much for your feedback. I hope you are happy in your new house and look forward to acting for you again soon. The KF Team

5/5

Google

We bought a house in Beech, Alton through James Fearn. It became quite a protracted sale due to tenants being involved . James kept us apprised at all stages and made the process seemless . Once again Thank you and Best Wishes Chris and Bernice Pritchard

Chris · 2 March 2023

Agent replied · 31 May 2023

Thank you so much for the positive feedback. We always look to go the extra mile for clients and look forward to seeing the home once you have completed all the renovation/extension works. Kind regards, James & The Team

5/5

Google

James has been fantastic from start to finish. Super responsive on emails and calls, but never pushy as i've found with other agents. Highly professional and personable. I'd reccommend them to everyone.

Claire · 28 January 2024

Agent replied · 25 August 2024

Thank you so much for the feedback , it means a lot to myself and my team. We always go that extra mile. James & The Team.

5/5

Google

I purchased a property through Keats Fearn and from initial viewing through to exchange of contracts the process was managed extremely professionally withJames Fearn being pro-actively involved throughout the whole process. A pleasure to deal with so thank you James to you and the rest of the team.

Peter · 3 September 2022

Agent replied · 31 May 2023

Dear Peter, Thank you very much for your feedback. I am pleased to receive your feedback. I hope you enjoy living in Churt. Kind regards, James & The Team

5/5

Google

Thank you James and team for hand holding us through the process of selling. You were professional and supportive at every stage as we navigated some unforeseen and extraordinary challenges. We’d recommend you unreservedly!

Michele · 25 October 2023

Agent replied · 24 October 2024

Thank you for using our family business - we all enjoyed acting for you and if you had not moved so far away - we would have wanted to join our team. Kind regards, James and the Team

5/5

Google

Super helpful and good at what they do! We had a long wait to move into our property. James was very honest with me throughout the negotiation and transaction and always kept me updated on progress. I would definitely recommend Keats Fearn.

Lewis · 2 March 2023

Agent replied · 31 May 2023

Many thanks for you feedback. Really pleased Keats Fearn delivered for you and I hope we can act for you in the future. Kind regards, James & The Team

5/5

Google

Keats were brilliant in managing the sale of my house, firstly with pricing strategy, then negotiating the sale and upon acceptance of offer were incredibly proactive and professional in progressing the sale to completion. Highly recommend and I have used a fair few agents in my time none of whom came close!

Andrew · 15 March 2025

Agent replied · 14 April 2026

Thank you very much for your kind words. It was a pleasure to act for you and I look forward to acting again hopefully soon. Kind regards, James & The Team

5/5

Google

Thank you James and team for hand holding us through the process of selling. You were professional and supportive at every stage as we navigated some unforeseen and extraordinary challenges. We’d recommend you unreservedly!

Michele · 15 August 2023

Agent replied · 29 August 2023

Thank you for using our family business - we all enjoyed acting for you and if you had not moved so far away - we would have wanted to join our team. Kind regards, James and the Team

5/5

Google

Excellent service in Farnham! Derek Parsons had photographs taken, sales particulars compiled, an EPC arranged ...and had the house on the market ...all within just a few days from an instruction. James Fearn was very proactive, very responsive and he delivered an energetic and very friendly, personal service from start to finish. We received and accepted an offer, at the asking price, after the first weekend following launching the sale. When we were pondering about which agent to use, Jo Powers assured me that Keats Fearn were the best. It was light-hearted banter at the time. However, the service we received turned out to be truly unbeatable: a pleasure to deal with: a perfect result.

Nigel · 30 September 2023

Agent replied · 1 October 2023

Thank you so much for your detailed feedback. It means so much to receive feedback and I know my whole team will be delighted to read this review. Once again, it has been a pleasure to act for you. Kind regards, James & The Team

5/5

Google

James and his team have been fantastic and helped secure a completion even when the going got tough. James went beyond the call of duty to help us.

Brenda · 2 December 2023

Agent replied · 1 January 2024

Delighted to get your sale over the line and make your move happen so you can get closer to your family. Kind regards, James & The Team.

5/5

Google

I've worked with Keats Fearn on one purchase, two sales, and a number of property related queries over the course of 20-years. I would unreservedly recommend them. In my experience, James Fearn's knowledge of the sector and the area is first rate; he demonstrates great integrity, and is open and transparent to work with. During the sale we've just completed, the team's management of the processes has been spot on from the initial appraisal, photography and marketing to the hands-on coordination of buyers, solicitors and myself to facilitate the contract exchange; whilst keeping everyone informed. Selling my house through Keats Fearn has made a potentially stressful experience as straight forward as it can be. My thanks.

Chris · 22 August 2023

Agent replied · 29 August 2023

Thank you so much for your feedback Chris. We are in our 30th year of trading now and always looking to ensure our service levels remain at the highest level. Thank you for entrusting your sale to Keats Fearn and recommending us to so many people over the years. Kind regards, James & The Team

5/5

Google

Thank you James, Derek and all the team who helped achieve the sale of my property. Having known James for many years, his professionalism and communication shines through and I can thoroughly recommend Keats Fearn for both vendors and purchasers alike. A great team !

Chris · 31 May 2022

Agent replied · 31 May 2023

Dear Chris, Thank you very much for your feedback which I will ensure is circulated throughout our team. Pleasure as always to act for you. Kind regards, James & The Team

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Questions about Keats Fearn Farnham

Has Keats Fearn won any awards?

Yes. In The Trusted Agent 2026 awards: Keats Fearn, Farnham won Gold.

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