Gascoigne Pees Farnham Sales reviews

★★★★★ 5/5

Trustpilot

Six-star service from Farnham office lettings

I cannot thank Emily (head of lettings, Farnham office) enough for finding me new tenants after poor experience with previous agent (a completely different company.) She achieved a 35% increase in gross rent for me, too! I noted more proactivity in 3 weeks from GPees than in 3 years from their predecessors. I was kept fully informed before and after every viewing, and despite most viewings taking place in appalling wet weather there was never a sign of recent footfall across the brand new carpet. If I could give them six stars, I would!

Pippa · 6 November 2023

★★★★★ 4/5

Google

very nice he had free treats

Layla · 10 September 2026

★★★★★ 5/5

Trustpilot

Jemma Sexton is cheerful and very…

Jemma Sexton is cheerful, very good and very helpful when we were going through the documentation. She is also very quick when we have queries.

Wong · 11 December 2025

★★★★★ 5/5

Google

Loving the dog station!

Zena · 10 September 2026

★★★★★ 5/5

Google

I am a first time landlord and called Gascoigne-Pees and Adam arrived he was extremely knowledgeable of the local area and bought paperwork to show me why he quoted the value. They found someone for my property in less than 24 hours and everything was so smooth and hassle free. Thank you to the whole team especially Adam.

Katie · 24 October 2022

★★★★★ 4/5

Google

No problems with viewing, very willing to fit in at convenient times.

Judith · 10 July 2026

★★★★★ 5/5

Trustpilot

Amazing experience from start to finish

Amazing experience from start to finish! The property was online within a couple of days of Zoe's initial visit, viewings were booked quickly but with consideration of our schedule - with Kim helping us at all stages of the sale too. Janene was also extremely helpful in chasing all parts of our chain to ensure we completed as fast as possible, keeping everyone up to date with the process. Ed was also really helpful and guided us through all of the paperwork, answering any questions we had with as much detail as possible to help us make the right decision for us. All in all we would definitely recommend the team at Chessington - we can't thank them enough for all of their hard work and perseverance!

Rhiannon · 16 July 2023

★★★★★ 5/5

Google

Big shout out to Chloe! Straight from the viewing to now ( a week before move in ) she has been super helpful and supportive. Thanks to her and the team, for also making my first time moving out a smooth and fun process!

Shannon · 24 October 2023

★★★★★ 5/5

Google

Madison was a pleassure to work with from start to finish, nothing was too much trouble for her and very knowledgable of the area. 5 stars

Jolly · 2 October 2024

★★★★★ 5/5

Google

Paul went above and beyond with regard to the service he provided. His professionalism and knowledge really gave me all the information I needed. Going forwards with Gascoigne-Pees I would look to us Paul again. Excellent 👍🏼 …

Jamie · 27 January 2024

★★★★★ 5/5

Trustpilot

Excellent Sales Team

Right from the start we felt comfortable, the team were really friendly and knowledgeable. Jim Gordon in particular was very helpful and great to talk to, we couldn't have done it without him. The photographer took stunning photos which really showed off the features of the house. We decided to go with an open day, which was fully booked within 24 hours of advertising.Of those who veiwed the house, more than half put in offers. The team did an excellent job of keeping us informed and guiding us through the process.The house was SSTC within a week.We had issues with the solicitors, Jim went above and beyond to help keep momentum to see us through to completion.The fees were reasonable and competitive, especially given the level of service we recieved.Overall, the Gascoigne-Pees Sales Team really do believe that fostering good relationships with their clients is the key to success, making the time and effort to put them first, keep them at ease during one of the most stressful processes, and always giving the best advice.

CG · 2 February 2023

★★★★★ 1/5

Trustpilot

I don’t even know which branch I’m with…

I don’t even know which branch I’m with but they’ve charged me £50 for the privilege of changing the date I pay my rent as there has been a company take over at work and will now receive my pay on a different date! Oh, they did try to charge £60 until I mentioned the Tenants Fees act of 2019 which states that it is illegal to charge more than £50 to make a date change! Their excuse was they miscalculated the tax!!!! Ffs! I actually can’t even be bothered to try and explain how else they’ve been awful and stupidly hard to get a hold of. Avoid!!!!!

Amy · 26 June 2025

★★★★★ 5/5

Google

I’m currently in the process of moving into a new property with the help of Richard, my letting agent. From the very beginning, he has been professional and approachable. Richard explained each step clearly and kept me updated throughout, … More

Chisom · 4 September 2025

★★★★★ 1/5

Trustpilot

I strongly recommend staying away from…

I strongly recommend staying away from this agency and group. I cant write enough on how awful their treatments towards some people. If youre not worth their time they will treat you like dirt.

N · 24 July 2026

★★★★★ 5/5

Google

We do there window cleaning and phoebe and the staff are amazing and so helpful

Paul · 10 April 2026

★★★★★ 1/5

Trustpilot

I vacated a property earlier this year…

I vacated a property earlier this year (28th march 2025)and mistakenly left a standing order active. As a result, a payment of £1300 was taken from my account on 31st March 2025 After I vacated the property, I  contacted    the landlord immediately  and he ask me to contact the letting Agent (Gascoigne pees) for the issue as he doesn’t  deal with the money  side of things and he contacted the letting agent immediately, and they assured me they will  refund would be processed within 1, 2 weeks.  However, it almost 2month now , and I have not received the refund, nor have I been provided with any valid reason for the delay despite repeated follow-ups.Anytime I reach out  on call or message to the landlord he doesn’t pick up or return my calls even the letting Agent give excuses …

JENNY · 21 May 2025

★★★★★ 5/5

Trustpilot

Excellent service from Grace Parsons - Farnham

Grace Parsons was fantastic to work with, professional, friendly, and highly efficient. She made the lettings process smooth and stress-free, always available to answer questions and provide helpful advice. Her dedication and customer service are outstanding. Highly recommend!

Catalin · 14 March 2025

★★★★★ 5/5

Google

Maddison has been excellent & efficient in helping us to locate ideal properties. A great conbination of intelligence & politeness.

Anthony · 25 July 2024

★★★★★ 5/5

Google

Chloe was very friendly and helpful and always kept me informed of how things were going. When I had to phone the office the staff were also friendly. Would recommend them without hesitation.

Chris · 24 October 2023

★★★★★ 5/5

Google

As a first time renter I naturally had a few bumps along the road of getting everything in order but Chloe was extremely helpful and professional in her job and helping me with said problems. Would highly recommend this branch 🙂 …

Dan · 13 January 2023

★★★★★ 5/5

Google

I had a great experience selling my property through Gascoigne-Pees. Alex, took care of me from start to finish and had two offers at asking price on the table after the first two viewings! He kept me updated all the way through and was super professional the whole way through. We had a couple of hairy moments and Alex worked so hard ensuring the sale completed in super efficient timing. He was honest and approachable and clearly cared. I wouldn’t hesitate to use them again and can’t recommend them enough!

Annie · 24 October 2023

★★★★★ 5/5

Google

I have a great experience with the Gascoigne -pees team. Grace was so helpful in finding us a property which we are happy with for the start and being our first rental property.

Mboe · 3 April 2025

★★★★★ 4/5

Trustpilot

Daniel Beckson's Professional Service

Daniel Beckson has been exemplary, He has visited us many times and used his expertise to help us to complete all the complicated forms. I was unable to send documents to the solicitors and he has facilitated all the necessary communication.His close watch on the progress of the negotiations and kept us in the picture. Well done Daniel

Alan · 26 February 2024

★★★★★ 5/5

Google

We are highly satisfied with the service from Gascoigne-Pees letting agents so far. We have found the staff, especially Emily, to be helpful, informative and friendly.

Lisa · 26 February 2024