Gascoigne Pees Farnham Sales reviews

★★★★★ 4/5

Google

Freya has great attitude and eager to please the client. She was happy to arrange a viewing at very short notice and towards the end of the working day.

Ann · 10 August 2026

★★★★★ 5/5

Google

Madison has been fantastic! Madison and her colleague Molly have been incredibly supportive throughout the process of buying my first home. They really went above and beyond to help as much as they could, and I’m incredibly thankful for their patience from start to finish. Thank you both! :)

Oliver · 24 August 2024

★★★★★ 1/5

Trustpilot

Warning - avoid this company at all costs!!

Tom is extremely unprofessional and dishonest. We accepted an offer back in May from a buyer on the basis that the buyer was a cash purchaser. We were then told in July that this was not the case and he was applying for a mortgage. Only when we were ready to exchange and complete in August the buyers solicitors informed us that the buyer had a related transfer of equity, unbelievable. We were told it could take up to 6 months to sort out. We were very disappointed about being kept in the dark about this so late in the transaction. Had we been privy to this we would not have accepted the offer in the first place.

Neeta · 10 August 2024

★★★★★ 5/5

Google

Kind, helpful and knowledgeable staff. I found Freya warm and easy to chat to, and felt confident she was listening.

Margaret · 10 September 2026

★★★★★ 5/5

Google

Alex and Freya at Gascoigne-Pees made buying our first house a simple process. They worked with us for viewings and contractor checks and helped us have clear dialogue with the vendor so the whole process was pretty smooth. Thank you both!

Yilma · 10 April 2026

★★★★★ 5/5

Google

Best Estate Agent in Farnham! Complete with a treat station for our 4 legged friends 🤗

Franck · 26 September 2026

★★★★★ 1/5

Trustpilot

I will keep this short

I will keep this short "BEWARE" There is a reason this company gets such poor reviews. They have very poor or no ethics and constantly tell you Lies. YOU HAVE BEEN WARNED

Ronald · 23 January 2026

★★★★★ 5/5

Google

Had a viewing with Freya who was so friendly and helpful, answered all the questions I had and really professional

Shona · 10 August 2026

★★★★★ 5/5

Trustpilot

Mel went above and beyond

Mel went above and beyond! Honestly, I couldn’t fault her. We had the worst lawyers ever, and she was constantly going back and forth, being incredibly proactive and helpful every step of the way. I highly recommend Mel and her team to anyone looking to sell their propertyI

Camille · 30 July 2025

★★★★★ 5/5

Google

Richard was an absolute gem! I needed helped with some documentation and he rose to the challenge and sent it over via email in 10 mins. Definitely a great add to that team. Keep up a the amazing work

Chanel · 2 October 2024

★★★★★ 5/5

Google

Was shown a property in Bordon by Freya, from the Farnham branch, very helpful and professional with her approach.

Blake · 10 August 2026

★★★★★ 5/5

Google

I had found a property already and it was through Gascoigne Pees. I sent them a text indicating I was interested in the place and sent it to them that day. Half an hour later Richard rang and we arranged to meet the next day. What a great chap he is, and the rest of the arrangements where through Gemma, a bonus! They where always professional and I don't think I could ask for a better team to help me through this, what I thought, was a daunting few weeks. Gemma and Richard made moving a real pleasure and I am more than extremely happy with how they handled things. I'd certainly recommend Gascoigne-Pees, professional, courteous and reliable. Full marks to them and to the team! Thankyou Gascoigne-Pees!!

Neil · 24 October 2020

★★★★★ 5/5

Google

Jack has been unbelievable helpful and has walked me through every step of renting a property in the UK. I recently immigrated and had no idea how it all works ,Jack took the time and today I have a house for my family and I to move into. I highly recommend not only Jack but Gascoigne-Pees to anyone wanting to rent a property. The entire team has been helpful and I'm truly grateful. A big thank you to all and thank you Jack.

Athanasios · 24 October 2020

★★★★★ 5/5

Trustpilot

Fantastic, really recommend!!

I have a very good experience with this agency, I can't complain about anything, all issues and problems I had were resolved by the friendly and helpful agency staff, I would like especially to thank Grace from the Farnham branch for her quick communication and help🤗 I highly recommend Gascoinge Pees to future tenants! Thank you!!

Człowiek · 28 March 2025

★★★★★ 5/5

Google

Hi I’m Gabor I’m on the way to buy a house. I got two guys Mark and Norbert they are part of this team. I have to say a big Thanks for both of you guys because with out you I’m not sure to get there. You are very nice and helpful guys , thanks all your times when you made an answer for all my questions. You was always trying to find the best as possible for me. We didn’t meet personally yet but I did promise you we will!!! I wish all the best for both of you!!!

Kosa · 25 October 2019

★★★★★ 5/5

Google

Friendly, approachable and knowledgeable estate agents. Helpful with queries and resolved any problems or concerns during the purchase. Would consider using again with a sale in the future.

Rebecca · 10 May 2026

★★★★★ 1/5

Google

Not happy with them at all. I was basically asked 3 times if they’ll give me a better mortgage deal will I take it or not, when I have told them I have already a deal that I am happy with. In addition, when viewing the house for sale the person did not even try to advertise the house or speak about it at all.

Denisa · 26 May 2025

★★★★★ 1/5

Trustpilot

I find it almost laughable how this…

I find it almost laughable how this letting agency behaves. When you’re signing a contract, they bend over backwards to act friendly and helpful, but the second you’re moving out, the entire façade collapses. Their true colors show, and suddenly you’re dealing with rudeness, attitude, and a complete lack of basic professionalism. My experience with this agency at the end of my tenancy was extremely negative, and one staff member in particular, Freya, made the situation even worse. In my opinion, she spoke to me with absolutely no respect and seemed to think that talking to tenants in a dismissive, condescending manner was acceptable. From my interaction with her, it’s clear she has a lot to learn about how to communicate professionally. Some of the comments she made were completely unnecessary, and honestly, she would benefit from learning when it’s better to keep certain remarks to herself rather than speaking to people the way she did. This kind of attitude is unacceptable in any customer-facing role, and I strongly believe she needs proper customer service training. My overall impression is that she is not equipped to speak with tenants in a respectful or professional way, and that absolutely needs to be addressed. No member of staff has the right to speak to me the way she did. Because of this, I will be taking this complaint further through the appropriate channels, and I will be sharing my experience publicly so other tenants are aware of how they may be treated. This kind of behaviour is unacceptable, and I refuse to let it go unaddressed.

Jess · 19 November 2025

★★★★★ 5/5

Google

Norbert was the agent when I’ve had the first viewing for a property and he was providing a high class service from start to finish, waiting for me as I was running a bit late, giving me directions and waiting for me with a big smile that relaxed us instantly; then offering all the help needed, advising what to do next, booking appointments with financial adviser and so on; thank you very much for a high class service Norbert!!

Alina · 25 October 2019

★★★★★ 5/5

Trustpilot

Sarah was great

Sarah was great. Kept me in the loop.

Sabrina · 4 June 2026

★★★★★ 5/5

Google

Can't recommend Richard and Chloe enough! I've been renting my property through Gascoigne Pees Farnham for 4 years now and needed to chat to them about some changes we were hoping to make when renewing our tenancy - They took care of all my questions really promptly and kept us informed throughout the whole process. Really friendly and great to deal with!

Emily · 24 October 2022

★★★★★ 5/5

Google

I was the buyer of a property sold by Gascoigne Pees. They didn’t work for me but I felt throughout the whole process I was treated with respect and kindness. They were quick to respond and answer the phone and worked hard to get the sale through as quick as possible. From making an offer through to picking up the keys I was kept up to date and informed and I had to do very little chasing. I was very impressed and happy with my experience with them throughout the whole process and will remember this when it comes to sell this property and move on. Also the moving in day box was a lovely touch 😊

Alanna · 24 September 2024

★★★★★ 5/5

Google

I was the buyer of a property sold by Gascoigne Pees. They didn’t work for me but I felt throughout the whole process I was treated with respect and kindness. They were quick to respond and answer the phone and worked hard to get the sale through as quick as possible. From making an offer through to picking up the keys I was kept up to date and informed and I had to do very little chasing. I was very impressed and happy with my experience with them throughout the whole process and will remember this when it comes to sell this property and move on. Also the moving in day box was a lovely touch 😊

Alanna · 23 September 2024

★★★★★ 5/5

Google

Very friendly, explained everything in detailed way.

Suziska · 10 September 2026