Every review we hold for the Farnham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMy partner and I have been to a couple of viewings now with Phoebe Wilkinson, and she has made the whole process extremely streamlined and enjoyable. She is very knowledgeable, friendly and proactive, ensuring that we were kept up to date throughout the whole process.
Phoebe has been incredibly helpful and approachable, making what can sometimes be a stressful process feel straightforward and reassuring. She has been a pleasure to deal with, and we would highly recommend her to anyone looking for a property.
Jamie · 19 September 2026
Agent replied · 10 October 2026
Thank you so much for your kind words, we are thrilled to hear that Phoebe has made the property search process enjoyable for you both. Our team is dedicated to providing knowledgeable, proactive, and approachable service to all of our customers. We appreciate your recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI cannot recommend Phoebe Wilkinson highly enough. She has been outstanding throughout my move-out process, consistently friendly, approachable and highly professional. Her communication has been excellent, she has responded promptly to every query, and she has gone out of her way to make the whole process as smooth and straightforward as possible. Phoebe is a real credit to Gascoigne-Pees Farnham, and I am extremely grateful for all her help.
Karlson · 10 September 2026
Agent replied · 10 October 2026
Thank you for your excellent 5* review! It's always our goal to provide the best service possible, and we're so happy to hear that Phoebe exceeded your expectations during your move-out process. We'll be sure to pass along your compliments to her. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHave had a lot of dealings with the Farnham office recently and have to say that both Richard and Phoebe have been providing an excellent service. Richard has always been good to deal with and he seems to have created the same ethos within his team.
I’m particularly impressed by Phoebe’s reliability and attention to detail. She always returns calls and puts in the extra effort to find information for me.
Communications is an area that most companies fall down on , so it’s refreshing to deal with people that keep me fully updated.
Linda · 10 June 2026
Agent replied · 10 October 2026
Thank you for taking the time to share your positive experience with us! We are thrilled to hear that Richard and Phoebe have provided you with excellent service. We pride ourselves on creating a reliable and detail-oriented team to ensure that our customers feel fully supported. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleExcellent in every way! My husband and I visited your Farnham office yesterday to discuss lettings and sales with both Phoebe and Freya. Both Phoebe and Freya were exceptional in every way. They are a credit to the company and both have an excellent ability to build a customer rapport with outstanding communication skills. We had visited other estate agents in Farnham before popping into Gascoigne-Pees and the level of service far exceeded all others, going above and beyond at every level. A huge thank you to both of them for their excellent customer service - they deserve every success!
Zermatt · 10 June 2026
Agent replied · 10 October 2026
Thank you for your kind words! We are thrilled to hear that you had such a positive experience with our team at our Farnham office. Phoebe and Freya are truly exceptional and we are lucky to have them on our team. We strive to provide the best service possible and we are happy to hear that we exceeded your expectations. We wish you all the best with your lettings and sales journey!Kind regards, Chanelle Aldrich, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMe and my partner had a viewing and spoke with Phoebe Wilkinson, genuinely most lovely and honest agent I have dealt with through our property search! She deserves all credit! Phoebe has been amazing we unfortunately didn’t get the property we were after but am so pleased with the experience we had and hope we can find a property through her again! ☺️
Eve · 10 September 2026
Agent replied · 10 October 2026
"Thank you for your kind words! We're so glad to hear you had a positive experience with our agent Phoebe. We'll certainly pass along your compliments. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWhat a wonderful experience we have had securing a rental in Fleet. It is very stressful relocating from abroad, and Phoebe has helped us put a very significant peg in the ground by working with us and the Landlord to execute a rental agreement. The thing that stood out for me in dealing with Phoebe, was not only that she was very professional, but also very empathetic, not pushy and she really listened and understood our needs. It was a very personal experience and we were not bombarded with unnecessary properties that did not even closely match what we were looking for. Thank you Phoebe and for anyone who worked behind the scenes.
Emma · 10 May 2026
Agent replied · 10 October 2026
Thank you for your kind words! We are thrilled to hear that you had a wonderful experience securing a rental in Fleet. We understand how stressful relocating can be, and we are so happy that our team, especially Phoebe, was able to make the process easier for you. We pride ourselves on providing personal and empathetic service, and we are glad that it showed in our work with you. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleBoth Phoebe and Richard were super helpful when it came to finding and securing a rental property for us, liaising with the landlord and even putting us in contact with the previous tenant about some furniture for sale. They have been in contact every day to keep us updated. Its been a lovely experience so far and I can't wait to move in and have the property managed by them
Isaac · 10 July 2026
Agent replied · 10 October 2026
We are thrilled to hear that Phoebe and Richard were able to exceed your expectations and make your rental process smooth and enjoyable. Our team is dedicated to providing top-notch service and we can't wait to help manage your new property. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI would highly recommend Gascogne-Pees, Farnham. Alex and Freya went above and beyond to get my sale through. It was a complicated sale and they worked very hard and ensured that I was informed of ever stage of the process. I would like to say thank you both for all your hard work. Thank you Louise
Louise · 3 October 2026
Agent replied · 10 October 2026
Thank you so much for your kind words! We're thrilled to hear that Alex and Freya made your experience smooth and informative. Your recommendation means the world to us. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI highly recommend Phoebe Wilkinson! She was incredibly professional, courteous, and genuinely nice to work with throughout the entire process. What stood out most was how she remembered me and my specific requirements, always recommending properties that truly fit what I was looking for. If you want an estate agent who actually listens and cares, ask for Phoebe Wilkinson!
Monia · 10 August 2026
Agent replied · 10 October 2026
Thank you for your kind words and for choosing Phoebe Wilkinson as your estate agent! It was a pleasure working with you and we are so glad that she was able to meet your specific requirements. We truly value your satisfaction and appreciate your recommendation. Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
GoogleGascoigne-Pees assisted me in securing my new residence and guided me through the entire process with exceptional ease and professionalism. Richard and Phoebe were notably welcoming and supportive throughout, providing a level of care and assistance that was truly outstanding. I sincerely appreciate their guidance in helping me achieve my dream home.
Zenabu · 10 September 2026
Agent replied · 10 October 2026
Thank you for the glowing review! We are thrilled to have helped you secure your dream home with ease and professionalism. It was our pleasure to provide you with exceptional care and guidance throughout the process. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleFrom the moment I called to enquire about the property which will now be my new home, Phoebe was kind, a clear communicator and extremely helpful. Throughout the whole process, both Phoebe and Richard have been very efficient, attentive and thorough. I would definitely recommend them both as brilliant letting agents!
Eva · 10 September 2026
Agent replied · 10 October 2026
Thank you for your glowing review! We are thrilled to have helped you find your new home and it was our pleasure to work with you. Our team is committed to providing excellent service to our clients and we are so happy to have exceeded your expectations. Thank you for recommending us as letting agents, it means a lot to us!
★★★★★ 5/5
GoogleI spoke with Phoebe Wilkinson about my current tenancy. I wanted some information that I was finding hard to locate on my tenancy agreement. Phoebe was friendly, relaxed welcoming and just very helpful. I appreciate her help because she then decided to send me an email with all the information that I needed in it instead of just telling me where I could find it and let me struggle. Very happy with my conversation and my communication with Phoebe thus far.
Georgia · 20 January 2026
Agent replied · 22 January 2026
Thank you for your positive feedback on Phoebe's helpfulness and excellent customer service. Our team strives to go above and beyond for our customers, and we are glad to hear that Phoebe exceeded your expectations. We are committed to making your tenancy experience as smooth and stress-free as possible. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleTo whom it may concern.
I recently had the great pleasure of dealing with Phoebe Wilkinson to view a rental property in Alton.
I would like to say how very professional, courteous and helpful she was. Not just for the viewing but for the after communications via emails and phone calls. She replied promptly and nothing was too much trouble.
Really a delight to deal with.
I would highly recommend a promotion and pay rose lol!
Her boss Mr Richard Shelton was also very nice to deal with in my initial phone calls to Gascogne pees in Farnham- he too was very helpful.
Yours sincerely
Mrs Jacqueline Remington.
Ladybird · 23 December 2025
Agent replied · 22 January 2026
Thank you so much for taking the time to share your positive experience with our team! We are thrilled to hear that Phoebe and Richard were able to provide you with exceptional service. We pride ourselves on providing professional and courteous service to all of our clients, and it's always a delight to hear when we have succeeded. Thank you for the recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI had a viewing with Freya last year.
I was really impressed with her knowledge of the area most importantly the house.
Freya explained the process well and was patient with all my questions!
The follow up was good and when it’s time to move again I’ll definitely head to GPs!
Thanks Freya 😊
Ben · 10 July 2026
Agent replied · 10 October 2026
Thank you so much for your kind words! We're glad to hear that Freya's knowledge and patience made your experience enjoyable. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI had a viewing on Tuesday 24th march with Phoebe and she was amazing. She talked me through everything that was going to happen going forward. She was in constant contact to let me know what's happening. And Thursday 26th march she informed me that me and my son will be moving into our home.
Thank you so much Phoebe we both really appreciate you 😊
Sarah · 10 April 2026
Agent replied · 10 October 2026
Thank you for your kind words! We are thrilled to hear that Phoebe provided exceptional service and helped make your move-in process smooth. We are lucky to have her on our team. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
Google⭐️⭐️⭐️⭐️⭐️
I had a fantastic experience working with Richard Shelton , from the Farnham branch ! He’s super kind and genuinely so easy to talk to - the perfect balance of relaxed and professional. Richard made the whole rental process so smooth and stress-free, keeping things moving quickly and efficiently. He was always happy to chat and answer any questions, which made everything feel so much easier. I’m really thankful for his help in getting our rental sorted and so quickly!
Ellie · 20 October 2025
Agent replied · 22 October 2025
Thank you so much for your kind words! We're thrilled to hear that Richard provided such a fantastic experience for you. We pride ourselves on making the rental process smooth and stress-free, and we're glad that Richard was able to do just that. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GooglePhoebe has been incredibly kind, professional, and helpful throughout the process so far. She has kept me updated every step of the way and has always been on top of everything, making the whole experience much less stressful.
Thank you, Phoebe, for all your help
Diana · 10 July 2026
Agent replied · 10 October 2026
Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI would like to express my sincere appreciation for the outstanding service provided by Alex, James and Laura at Gascoigne-Pees Farnham. Throughout the entire process, Alex demonstrated an exceptional level of professionalism, knowledge, and dedication. From our very first interaction, it was clear that Alex had a genuine commitment to supporting me through every stage of my journey.
communication was always clear, timely, and informative, which helped to make what could have been a stressful experience feel seamless and well-managed. Alex consistently went above and beyond to ensure that all my questions were answered.
It has been an absolute pleasure working with someone so proactive and approachable. I have felt fully supported at every step of my journey.
I would not hesitate to recommend Alex, James or Laura and Gascoigne-Pees to anyone seeking a professional, reliable, and genuinely helpful estate agency.
Lisa · 15 September 2025
Agent replied · 22 September 2025
Thank you so much for your kind words! Our team at Gascoigne-Pees Farnham strives to provide exceptional service and it's great to hear that Alex, James, and Laura have exceeded your expectations. Your satisfaction is our top priority and we are thrilled that your experience with us has been positive. We appreciate your recommendation! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GooglePhoebe has been absolutely lovely throughout the whole process. She’s been friendly, helpful and responsive at every stage, making everything feel really easy and straightforward. Would definitely recommend!
Elesha-Marie · 3 October 2026
Agent replied · 10 October 2026
Thank you for your wonderful feedback! We're thrilled to hear that Phoebe made your experience so positive. Our team strives to provide excellent service, and your recommendation means a lot to us. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleBest agents i've come across, very efficient, totally on the ball.
I've now used Gascoigne Pees, twice and they offer great service and very competitive prices. Thanks Phoebe
Moderneon · 3 October 2026
Agent replied · 10 October 2026
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GooglePhoebe was extremely professional and informative when speaking to her. There was no rush and she was very helpful, giving me a very positive experience.
Bev · 8 October 2026
Agent replied · 10 October 2026
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleThe help and support I received from everyone at Gascoigne Pees was superb. Their consistency with all the paperwork and questions I had were always dealt with thought and kindness.
Moving is stressful but helped to be less so by the professional attitude especially from Alex.
Catherine · 10 May 2026
Agent replied · 10 October 2026
Thank you so much for your kind words! We are delighted to hear that our team, especially Alex, provided you with a smooth and stress-free moving experience. We strive to provide excellent service to all our customers and we are happy to know that we have met your expectations. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GooglePhoebe was amazing. She was extremely professional and thorough in the property check review. At the same time, she was very friendly and it was a pleasure to have her conduct the review.
Daniel · 10 July 2026
Agent replied · 10 October 2026
Thank you so much for your wonderful 5* review! We are thrilled to hear that Phoebe provided stellar service during your property check review. Our team takes pride in delivering professional and friendly service to our customers. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GooglePhoebe is absolutely amazing!! She was so helpful and went above and beyond in such a short deadline to get everything sorted for me! Thank you so so much Phoebe!
Beth · 10 July 2026
Agent replied · 10 October 2026
Thank you so much for your kind words, Beth! We're thrilled to hear that Phoebe provided you with such amazing support and went above and beyond to meet your deadline. Kind regards, Lucy, Customer Feedback and Support Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.