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Charters reviews from sellers

4.9Trusted Agent winner · 2026View award details

★★★★★

34 reviews from sellers · all 318 reviews

40 Downing Street, Farnham GU9 7PH

34 reviews of Charters's Farnham office come from sellers, rated 4.9 out of 5 on average. We know the reviewer is one of the sellers when they told us, ticked it on the review form, or the review says so. Checked 9 October 2026.

Reviews from sellers

34 reviews from sellers, from every platform, shown as written. First names only.

5/5

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Seller

Very prompt attention to my enquiry

As above, pleased with the speed and effectiveness in which Stephanie has dealt with my correspondence

Rob · 27 April 2016

Agent replied · 2 May 2016

Thank you Rob for voicing your satisfaction concerning the simple speed and effectiveness concerning Stephanie's prompt correspondence action. It is very much a team effort and everyone has their role to play in delivering the Charters standard of customer service, so thank you again for taking the trouble to comment. Much appreciated.

5/5

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Seller

Excellent efficient service

Stephanie is very friendly and efficient and responds promptly to emails

Macala · 5 May 2016

Agent replied · 9 May 2016

Hi Macala, thank you for your 5STAR review of Stephaine. It is great to see our administrators recognised too for their customer service within the wider team effort. Thanks

5/5

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Seller

Jonny Gray

We have found Jonny to be extremely tentative but professional, He is client focussed and always listens to what you have to say. He is a person who communicates all the time and we believe someone you can trust. He has an excellent way about him and has been a pleasure to work with whilst selling our property.

G · 18 April 2016

Agent replied · 19 April 2016

Thank you G J W for expressing such positive views about your recent experience when selling your home with Charters in Farnham. We are most pleased that Jonny, Peter and our team have looked after you so well. Many thanks for sharing.

5/5

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Seller

Very impressed....

Overall I was very impressed with Tim and Charters EA. Refreshing to work with an estate agent who actually gave the impression they were working for their client rather than just trying to push another sale through and gain their fee. Great communication throughout the whole process with honest and constructive feedback. Would recommend them to anybody.......

Adam · 19 May 2017

Agent replied · 23 May 2017

Great customer feedback for Tim and Charters in Farnham, demonstrating the ethos of both the company and our teamwork both payoff! Thank you for your 5STAR review Adam.

5/5

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Seller

Superlative Service!

We used Carrie and Tim at Charters with our sale and I cannot recommend them enough. Always unfailingly polite and efficient, they were dab hands at moving our sale forward without antagonism. We are so pleased we used them at Charters and hope the people of Farnham use them too!

Lucy · 27 April 2016

Agent replied · 29 April 2016

Hi Lucy, many thanks for your wonderful comments and particularly for your kind plea to the good people of Farnham to use us too! Thank You.

5/5

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Seller

Very efficient service

Steph has worked very efficiently to ensure my property has been advertised quickly, supported with a brochure that I feel really shows my home off! Thank you.

Fiona · 26 May 2016

Agent replied · 2 June 2016

Hello Fiona and thank you for complimenting Stephanie on her efficiency at getting your home to market and 'showing it off'. Good Luck with the next phase - you have the right team behind you!

5/5

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Seller

Peter Stirling

Sound advice to start with followed by excellent service from himself and his colleagues in a successful sale.

Peter · 30 March 2016

Agent replied · 2 April 2016

Thank you Peter for reviewing your namesake and our Farnham team performance. Sound advice and excellent service is what we like to hear! Thank you.

5/5

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Seller

Friendly efficient service

Janet · 27 November 2015

Agent replied · 24 March 2016

Thank you Janet for the positive summary!

5/5

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Seller

Stephanie is attentive, responsive, effective and friendly. Excellent service. Thanks!

Rating only, no written review.

Graham · 25 October 2016

5/5

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Seller

Polite, honest, efficient, always contactable an makes you feel valued

Rating only, no written review.

Penny · 5 April 2016

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions from sellers about Charters

What do sellers say about Charters?

34 reviews from sellers, rated 4.9 out of 5 on average. For example, Wendy wrote: "Charters were absolutely excellent from the beginning to the end of our home sale. We were impressed with their customer focused service, they kept us informed ..."

How do you know a review is from one of the sellers?

The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.