Trusted Agent profile · Farnham

Bridges Estate Agents Farnham reviews

4.5

★★★★★ Excellent

402 reviews across 2 platforms

6 East St, Farnham, GU9 7RX

Bridges Estate Agents's office in Farnham, at 6 East St, is rated 4.5 out of 5 across 402 reviews on two platforms, including 199 Google reviews rated 4.9.

Google logo

4.9 / 5

199

Reviews on Google

This office

Trustpilot logo

203

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Farnham office, from every platform, shown as written. First names only.

5/5

Google

my self and my wife have recently used bridges to sell and buy a property . The service was great we spoke with multiple staff members who were informative and helpful as the sale was a challenging process that being the property was a lease hold right to buy and there were some hurdles to jump thanks to Alfie , katie , and Laura just to name a few . we were happy also with the financial advice and the price we received for the sale and the purchase of the new and old property . we were happy with the out come all round thanks bridge’s for a great conveyance .

Dan · 23 March 2024

5/5

Trustpilot

Alice in particular went above and…

Alice in particular went above and beyond to help me find the perfect home for me. Nothing was too much trouble and the whole team were so friendly and helpful, and did everything they could to show me as many potential houses as they could.

Stephanie · 2 September 2026

5/5

Trustpilot

The Bridges company is extraordinary…

The Bridges company is extraordinary with prestige and competent employees and professionals in the real estate field, offering the best options in this regard. I preferred Bridges and I am extremely happy I have the property I wanted and I am very happy that everything went very well and very quickly!

Eniko · 24 July 2026

5/5

Google

Petra showed us two lovely homes yesterday. She was very helpful, very professional and very good at seeing potential. She went out of her way to understand what we were looking for. She is the kind of agent I would want to show our own home.

Ellen · 26 December 2025

Agent replied · 25 January 2026

Hi Ellen, thank you for your lovely review. I’m delighted Petra helped you see the potential in the homes you viewed and took time to properly understand what you’re looking for, that thoughtful, professional approach makes all the … More

5/5

Trustpilot

I have recently sold and purchased…

I have recently sold and purchased through Bridges and even though the market has been incredibly slow they worked hard to get people through our door. The staff in the IT Hub are all excellent on the phone, I felt like I knew them all by the time we sold!! Special thanks to Carly in the Hub. Sally the Sales Progressor worked hard for us, even though she moved within the company before the sale completed, I wish her good luck and thank you for all your hard work. In the last few weeks Dominic from Ash Vale was fantastic, calm, professional and relentless in seeing the sale through. Thanks also to Ben in Ash Vale, Torin in Aldershot and Rob in Ash Vale (you are a credit to your dad, smart professional and the loveliest young man). Thank you to all at Bridges, we absolutely love our new home.

Julie · 12 July 2019

Agent replied · 12 June 2024

Hi Julie,Thank you for your positive words, we are delighted to read how our team helped you in your recent move and ensured that the process was easier! We will pass your comments onto our Hub, Aldershot and Ash Vale team and would like to wish you the best of luck in your new home! All the best,EmmaThe Bridges Team.

5/5

Google

We have come back to Bridges after an attempt at a previous sale, and they have converted us to a sale with our first viewing. Petra and Alfie are knowledgeable, tenacious and brilliant operators who we have supported us brilliantly. Would highly recommend!

Ben · 26 December 2025

Agent replied · 25 January 2026

Hi Ben, thank you for your wonderful review. I’m so pleased Petra and Alfie supported you so brilliantly and that their knowledge and tenacity helped convert things so quickly, achieving a sale from your first viewing is a fantastic … More

5/5

Trustpilot

Sean Hanly at Bridges Aldershot provided a thoroughly professional service and is highly recommended.

Bridges Aldershot provided a really outstanding service when we sought to rent a property recently. Sean Hanly is a personable and highly professional member of staff and within a very short space of time made all the right connections and put us in touch with the perfect property for our needs. It is clear that his personal knowledge of the area and the property stock registered with the Company enabled him to secure a let very rapidly. We viewed the property and immediately signed a lease and had a stress free experience throughout. We highly recommend Bridges and particularly Sean Hanly.

Derek · 9 January 2024

5/5

Google

We were assisted by Chelsea - who did the most amazing job on our behalf - she went over and above all expectations and responded quickly and efficiently to every request we made. Thank you Chelsea - you are an outstanding estate agent, so very good at what you do. It was a pleasure to have met you.

M · 16 January 2025

5/5

Trustpilot

Recently

Recently, I am looking for rental property, Bridges Estate help me a lot to find out the house according to my choice. Their staff guide me well to find the best one so, I am fully satisfied for their services and truly recommended.

Saad · 19 August 2026

5/5

Trustpilot

I cannot rate Hayley enough

I cannot rate Hayley enough, she’s been an absolute godsend throughout the whole experience. Always happy and helpful, nothing was too much trouble, always dealt with any worries immediately. She’s an all round lovely lady. We have used bridges before and would definitely use them again

Mrs · 27 July 2026

4/5

Trustpilot

Would recommend

We changed to Bridges Ash Vale after a poor experience. Dan, Ben and their team worked tirelessly sending viewers to the property just as the market went downhill which made their job a lot harder. Eventually we sold and have now moved. I would recommend this branch as they gave a good service, were professional and very helpful with the whole process.

Sue · 31 March 2026

5/5

Trustpilot

Great support from Basingstoke branch

We recently sold our property via Bridges. We were under pressure to agree a sale as we were at risk of loosing our purchase and the chain falling through. The whole team at Basingstoke were great especially Keith, who worked fantastically and kept us updated on progress.

IDH · 19 May 2025

5/5

Google

Alfie from Bridges Farnham has been absolutely fantastic through out our house buying experience. He was our initial contact and was sometimes returning calls and taking our emails late into the evenings! Customer service was great as he was prompt to respond & follow up on enquiries I’d made, all questions we had we re answered quickly, the small thoughtful things went a long way after buying the house too. He also helped guide me with selling advice despite my house being on with another agent to try to secure the sale so we could move forward and buy house we wanted - his advice worked as I sold a few days after speaking to him and taking some action! Can’t thank him enough. A credit to Bridge's for sure. Kathy when Alfie was off was also helpful during all the calls we had and assisting our sale. Appreciated the information about solicitors holding deposits etc. a great team and appreciative of such good customer services. Many thanks guys !

Hannah · 24 November 2023

5/5

Trustpilot

Excellent service

We have recently sold our house and bought another through Bridges Fleet and cannot thank them enough. The process hasn’t been the easiest, having lost buyers & then difficulties with our buyers solicitors however Bridges have been fantastic. Rob in particular has gone above and beyond, keeping us updated even when it may have not been news we wanted to hear, to ensure we were fully aware of everything that was going on. When Rob was on leave for a couple of weeks Olly was equally as brilliant and responsive to all our questions. They have been constant in putting pressure on the buyers solicitors to move things forward when they were delaying it & we couldn’t have asked for anything more. Due to some of the difficulties we may not have always been the easiest clients, slightly stressed & with incessant questions, but they’ve never made us feel anything other than valued. I’m not sure we’re keen to move again anytime soon, but if we did we wouldn’t go anywhere else! They have made a stressful process as smooth as they possibly could & we’re so glad to have had them on our side. Thank you so much to all the Bridges team at Fleet, but especially Rob & Olly.

Charlotte · 7 November 2023

5/5

Google

Excellent sale experience. Our buyers had issues with their property and Hayley from sales progression went over and above being the main person communicating and moving this forward with lots of patience. I definitely think we got the best estate agents in Farnham

Christine · 26 November 2025

Agent replied · 25 January 2026

Hello Christine, thank you for your lovely feedback. I’m so pleased to hear that Hayley went above and beyond to progress your sale and manage communication between all parties. Her patience and professionalism make such a difference, and … More

5/5

Google

We are very happy we used Bridges estate agency, not only to find a buyer for our property, but to find our new home. Especially would like to thank Alfie and Kathy for always keeping us up to date, and discussing all possible options. All the process was very pleasant and smooth. We always got answers to all the questions and they kept us informed all the time. We will definitely be using them again when the time comes. Thank you.

Aurimas · 25 October 2023

5/5

Trustpilot

Thanks to Ben for his prompt response…

Thanks to Ben for his prompt response and his initiative to include a second home to our search. He seemed to have covered all the bases and was familiar with both properties that we saw. We were impressed with the up to date information that he provided for both park homes. Helpful, energetic and friendly, he is a great asset to your company.

Sandra · 7 September 2024

5/5

Google

Another fantastic experience selling through Bridges - our second house sale with them; first with Bridges in Fleet and this time with Bridges in Farnham. I instantly warmed to Manager, Aaran's, personable approach and transparency, which continued throughout my direct dealings with him as we navigated a lengthy process in a difficult market with mortgage rates climbing, making it all the more difficult to secure a mortgage. Aaron is excellent at interpreting the challenges and intentions of prospective buyers and honesty communicating these. We always felt that he had our best interests at the fore. We agreed on a price, that particularly given the market, were delighted to achieve. Once the sale was underway, Kathy oversaw the progression of the sale. It was always lovely to get a call with either a query from our buyers or an update. I know she was busy liaising between all parties in between too! All in all, another great experience, as I write this on exchange of contracts day with much relief it has to be said! Big thank you to Aaron and Kathy at Farnham, Bridges :-)

Victoria · 25 September 2023

5/5

Google

Edward has been brilliant throughout our search, would massively recommend him

Jamie · 27 March 2026

5/5

Trustpilot

Very happy to recommend Nikki at…

Very happy to recommend Nikki at Bridges Farnborough, special mention to Tadgh who made the introduction which led to the sale. Nikki kept in close contact with us which is so important, professional and reassuring as we always knew what was happening and when. Six years after first trying to move, three agents and third time lucky we have quickly and successfully exchanged contracts and are working hard to pack ready for completion in early August. We worked in partnership with Nikki and the team to make it happen this time.

DD · 4 August 2023

5/5

Google

Chelsea has been amazing ! Met her when she was new to the job viewing properties ! Very friendly and helpful ! Found our perfect house, she went above and beyond to get our offer accepted ! I’m sure she will be a great agent on the bridges Team ! Thanks Chelsea 🙏👍🏻 …

Gemma · 12 December 2024

1/5

Trustpilot

Money grabbing b*stards

Without doubt, the WORST estate agents in Aldershot. Even if you have half a brain you will avoid them like the plague. They absolutely do not care about their clients, and care only about screwing as much money as possible out of people.

Carl · 10 July 2026

1/5

Trustpilot

THE WORST ESTATE AGENTS IN MY OPINION

I've bought and sold a number of houses and I have found Bridges to be the worst estate agents. I won’t use them again. I have tried to work with them regarding my concerns but there was no improvement, despite chasing them and eventually making a complaint (which they closed without addressing any concerns). They've had plenty of opportunities to resolve this but they haven't so here I am writing a review to warn others! My contact was the branch manager in Farnborough ("T"). At the start he seemed enthusiastic, professional, helpful and it was my understanding that we were on the same page. I made it clear that I wanted to sell my house but I'd acknowledged various difficulties in the housing market and for this reason I asked if he felt there as anything I could do help sell my property. I was told "you've done it all". I asked him and his team to let me know if there was anything I could do to change the property once they start doing viewings and receive feedback. This all changed after I signed up. All communication from him stopped - in fact during our contract term nobody contacted me to discuss my property. Other agents would call me to check in. Two properties came for sale on my road with other agents and sold. Viewings would go ahead on my property and I wouldn't hear anything. After a few days I would follow up asking for feedback and it would go to voicemail so I'd have to wait for them to call me (to book further viewings). I would frequently be told; i) we haven't been able to contact the people ii) I didn't do the viewings but I'll ask the person who did to call you (they rarely did). There were times where they had feedback recorded on their system but nobody had bothered to tell me. Each time I explained that it's useful for me to have feedback because there maybe things I can do to get sold. I had this same conversation with at least 5 people but got the impression they didn't want to know. I would increasing receive calls from "L" in their central team to book viewings and I would also ask her for feedback but this would be referred back to the Farnborough office. I called my contact "T "and for a very brief period I received some feedback on viewings before this stopped again. It got to the point where I told them there's no point doing viewings if I never hear anything back. Things still didn't improve and it seemed I was getting very little from Bridges. I asked for feedback on a specific viewing and when our contract was due to end. I was told they didn't have this information so they'd ask T to call me. Of course he didn't, he was working that day but asked someone else to call me. I was told there is a system note that "TQ" had already called me with feedback which I had stated was incorrect. After the call I checked my phone records, text messages, voicemails and emails which confirmed the fact that they had not contacted me. So either they have lied about calling me or they've dialled an incorrect number and spoken to someone else about my property. I was told our contract had ended and he followed up by emailing me asking me to reply providing notice to end our contract! On the call he said they may have contacted my partner - this is also incorrect (and impossible) as I'm the sole seller, they do not have my partners contact details and my partner has had no involvement in the sale of my property. I replied providing notice to end our contract. I copied in T and the other person I had been dealing with, stating my concerns, as detailed above. Another agent who had sold a nearby property contacted me and was surprised my property hadn't sold. I mentioned I had found Bridges to be useless and he said he hears this a lot and he's actually taken on another property from them as the vendor has experienced similar issues to me. It was refreshing to deal with an agent who can be bothered to show interest in my property. I hadn't received a response to my email to Bridges so I followed up asking them to take my property off the market and how I get the key returned. I'd had enough. A few days went by I still hadn't heard anything so I followed up. I had previously used Bridges in 2017 to sell my previous property. I struggled to get a reply from my contact and after my property went under offer I tried to view properties they had advertised but they never came back to me so I never got to view them! I thought things would be better this time with the new contact but I was very wrong - things are far worse. Eventually the head of sales called and said he'd looked into my concerns. I stated I would never use Bridges again and remained unhappy but he had nothing to say so the call ended. I received a reply stating they had closed my complaint. To be clear it’s not resolved and this guy hasn’t listened to me as in the reply letter summarising our call he missed off various key points that we discussed. AVOID!

Leo · 22 July 2023

5/5

Trustpilot

Great experience

Bridges have been excellent at pushing my sale across the line. There were many issues in the way but all dealt with calmly and expertly. A big thank you to Hayley Levy who with skill, grace and humour kept everything going.

Nicklas · 23 May 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bridges Estate Agents's Google reviews

Questions about Bridges Estate Agents Farnham

How many reviews does Bridges Estate Agents Farnham have?

Bridges Estate Agents's Farnham office has 402 reviews across two platforms: 199 on Google, 203 on Trustpilot (across the whole business).

What is Bridges Estate Agents Farnham's rating?

Bridges Estate Agents Farnham is rated 4.5 out of 5 across all 402 reviews, and 4.9 out of 5 on Google from 199 reviews.

Where is Bridges Estate Agents's Farnham office?

Bridges Estate Agents Farnham, 6 East St, Farnham, GU9 7RX.

The Trusted Agent

Is this your office? Claim your page.