5/5
TrustpilotExcellent service!
It was a great experience to get in touch with Romans Reading. They deliver excellent service to us. And especially our property manager Kimberley Garcia Jones, she always give us a great help!
Trusted Agent profile · Farnborough
Romans Farnborough reviews
★★★★★
1,614 reviews across 2 platforms
67 Victoria Road, Farnborough, GU14 7PL
Romans's office in Farnborough, at 67 Victoria Road, is rated 4.2 out of 5 across 1,614 reviews on two platforms, including 230 Google reviews rated 4.6.
Reviews
Every review we hold for the Farnborough office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotVery professional service. Would recommend & use again.
The Maidenhead office team managed the viewings effectively and once a buyer was found, Kelsee the move manager kept me informed throughout the process until exchange of contracts.
5/5
TrustpilotPrompt & professional
Prompt & professional. Helpful & listens. Advises through experience.
Agent replied · 16 June 2024
Dear MichaelCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotGreat Move Manager
Great to have a move manager to liaise with - professional comms and courteous
Agent replied · 24 August 2024
Good afternoon,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotVery good service all the way through…
Very good service all the way through and kept up to date
Agent replied · 24 August 2024
Dear Mark,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotAlexander smith is my agent I deal with…
Alexander smith is my agent I deal with at the moment. He has always been helpful respectful and polite. He responds to my requests/emails/phone calls very fast and has always found a way to help.
5/5
TrustpilotWoodley Romans
Greate company. This is my second time dealing with Romans and both time they were professional, fast and cooperative. I would like expessialy mention Andreea Covaci from Woodley Romans as high professional manager. Thank you
5/5
TrustpilotA very good experience from Ayse…
A very good experience from Ayse Yerlikaya. Excellent customer service.
5/5
TrustpilotThe customer service was great by Pooja…
The customer service was great by Pooja Chavd. Thank you.
Agent replied · 16 June 2024
Dear Krisztin,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
TrustpilotWell what can I say.
Well what can I say.Now waiting on three years of accounts...on a house ?NO.....a 51 appartments block!!!!!Don't go near them,not even for a dog kennel, you would probably find a hamster in it !
5/5
TrustpilotOur property manager Kian Lewington…
Our property manager Kian Lewington always provides fast response to any issue related to letting or repair. We appreciate his help a lot!
5/5
TrustpilotExecellent service
People are nice and very helpful!
Agent replied · 16 June 2024
Dear EdwinCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotEase of process
Ease of process Knowledge of staffBehaviour of staff
Agent replied · 16 June 2024
Dear Michelle Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotRomans swindon branch tawhill excellent…
Romans swindon branch tawhill excellent everything was handled with professionalism the staff are very friendly and we where made welcome would recommend to all thank you Romans David hardaker
5/5
TrustpilotRental experience
Jonathan helped me from the very beginning and was always willing to answer my many questions about my new rental. I am very grateful for his help.
5/5
TrustpilotIt has been an enjoyable experience…
It has been an enjoyable experience with Roman's property management, especially with our property manager Ceri, who always acts efficiently and professionally with timely and helpful responses! We highlight recommend this premium level service.
5/5
TrustpilotEasy
Quick, professional and safe. (Senior Property Manager Aston Busby)
Agent replied · 16 June 2024
Good afternoon,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotFlat inspection
Thanks Jo! Friendly and professional visit yesterday. Lesley in Hook.
Agent replied · 24 August 2024
Dear Lesley,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotThank you
I can only say - thank you very much for what you have done for us.I hope in future we could use your help again.Kind regardsAlbena Pancheva
5/5
GoogleAs a first time buyer Paula and others at Romans had been of great help, guided us in all possible way to speed up the buying process, I would strongly recommend Romans for entering the property ladder as they had been of great help in getting things done quickly and efficiently in a reliable way.
5/5
TrustpilotGreat experience purchasing through…
Great experience purchasing through Romans. Very honest and reliable.
Agent replied · 24 August 2024
Dear Alice,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
TrustpilotI thought the Estate Agent worked for…
I thought the Estate Agent worked for the seller NOT the buyer
Agent replied · 24 August 2024
Dear Sandra We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team
5/5
TrustpilotGood letting experience in Romans
The letting consultant Sang and letting move manager Abigail provided a lot of useful helps and question-answers, which make the whole letting experience is very good and comfortable. Romans is recommended and believable.
5/5
TrustpilotProfessional
Helpful, Honest, and transparent estate agent for buyers and sellers.
Agent replied · 24 August 2024
Dear Kim,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks,Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Romans Farnborough
How many reviews does Romans Farnborough have?
Romans's Farnborough office has 1,614 reviews across two platforms: 230 on Google, 1,384 on Trustpilot (across the whole business).
What is Romans Farnborough's rating?
Romans Farnborough is rated 4.2 out of 5 across all 1,614 reviews, and 4.6 out of 5 on Google from 230 reviews.
Where is Romans's Farnborough office?
Romans Farnborough, 67 Victoria Road, Farnborough, GU14 7PL.
