5/5
TrustpilotPrompt & professional
Sasha has been very helpful and prompt with information and contracts. Always professional and easy to get on with. Pleasure dealing with her.
Trusted Agent profile · Farnborough
Prospect Estate Agency Farnborough reviews
★★★★★
1,913 reviews across 2 platforms
27 Victoria Road, Farnborough, GU14 7NT
Prospect Estate Agency's office in Farnborough, at 27 Victoria Road, is rated 4.7 out of 5 across 1,913 reviews on two platforms, including 290 Google reviews rated 4.6.
Reviews
Every review we hold for the Farnborough office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotJulie Jacobs is my property manager
Julie Jacobs is my property manager, she is extremely professional, any issues are dealt with promptly and Julie keeps you updated with progress at all times
5/5
GoogleMatt was great, he helped me find a tenant quickly and efficiently and made the whole process smooth and effortless. Would happily recommend.PositiveResponsiveness, Professionalism
5/5
TrustpilotHelpful & patient with self employed complexity
Stefano & the team helped me & my partner so much with the referencing process for our new tenancy. I am self-employed which added some complexity, however Prospect were patient and helpful the whole time. Thanks! We can't wait to move in
5/5
TrustpilotSasha is really brilliant
Sasha is really brilliant, quick responses and so helpful with everything I’ve needed.
5/5
TrustpilotBrillant Communication & Helpful team.
The Prospect team as a whole has been very helpful, mindful and quick to resolve any issues, we've had. Their communication has been clear and informative since day 1, from all the staffs & specially Beckie Baxter who has responded to every agendas with lots of care and always looking to get the best deal for you. Overall the team has made me feel at ease and welcomed. Positive Recommendation.
5/5
GoogleI have recieved the best customer service from Thomas Pockett and Elliot Griffin whilst working with prospect in farnborough. If your looking for a property in the area I highly recommend using this agency- they make the process so easy from start to finish!
Agent replied · 23 June 2023
Thank you for your 5 star review of Elliot & Thomas!
5/5
GoogleMy partner and I recently secured a rental property through Prospect Farnborough and it was a quick and painless process, which was greatly supported by Matt; who was quick to help us with any queries we had. I would thoroughly recommend Prospect to others looking to rent in the area, as they have a well defined and well managed process.
5/5
TrustpilotThanks so much Aimee for your…
Thanks so much Aimee for your attentiveness, customer focus and just for generally being on the ball during our recent house sale! You are awesome!
5/5
TrustpilotGreat service fron Virginia Ayres
During a very rocky period, made tougher by the October budget, we were lucky to have Virginia's skill and dedication. She was dogged in her pursuit to exchange of contracts. The chain became convoluted, but she was on top of matters every step of the way. Great to have Virginia's proactive approach. Thanks for getting us over the line.
5/5
TrustpilotMichael was great from the start and…
Michael was great from the start and sold in 2 weeks after some great advice 5 star
5/5
TrustpilotMarvellous Melissa
Melissa is always both very professional and very personable. The service she provides is efficient, speedy and a pleasant interaction.
4/5
TrustpilotWell informed of the market
Beth and Paul from Prospect kept us informed of upcoming properties to market after a tricky time with vendors pulling out on exchange day! They helped up find a new house and once we had an offer accepted, helped negotiate access to the property to bring our builder over before we moved in which was helpful
5/5
TrustpilotHarry was a great help in getting my…
Harry was a great help in getting my property reclet in a very quick time. His enthusiasm,and proactive communication if status was very helpful.
5/5
TrustpilotGreat place to find your next lovely home
It was quite simple to apply for my new apartment in Reading, I was supported every step of the way, and everything was very well explained by the team. Loved that they sent me personalized text message with links to their latest properties which could fit my criteria.I do recommend them
5/5
GoogleDarren helped us to sell our house in Bracknell before his recent move to the Farnborough office. We were impressed by his professionalism, friendly manner and attention to detail. We are very pleased to have chosen Prospect as our selling agent.
Agent replied · 23 June 2023
Thank you for taking the time to leave us a review, Vernon. We pride ourselves on delivering an outstanding level of service and are delighted that this was your experience whilst dealing with Darren and the team. Kind regards, The Prospect Team
5/5
TrustpilotPositive experience thanks to Dexter
We dealt mainly with Dexter and he made it a very positive experience. He was always on hand to help, was very easy to contact and always friendly. Many thanks.
4/5
TrustpilotSasha is very quick to respond to any…
Sasha is very quick to respond to any issues we have- I have found her very polite, professional and helpful.
5/5
TrustpilotAgnese has been awesome throughout our…
Agnese has been awesome throughout our tenancy. We have had a couple of things coming up and she resolved things quickly.
1/5
GoogleHighly unprofessional- we asked to rescind our offer on a house and was met with a very passive aggressive email by Shaun Simms which was very disappointing and hurtful. Would not recommend to anyone.
5/5
TrustpilotBeth was 6 stars !
Beth at Wokingham office was great with my viewing and sale progression ! Couldn’t ask for more thanks !
Agent replied · 29 October 2023
Thank you for your 5* (or should we say 6*!) review, Tom.
5/5
TrustpilotSasha is fantastic at what she does
Sasha is fantastic at what she does, all the transitions have been seamless due to her excellent organisation
5/5
TrustpilotSasha Byrne
Sasha Byrne is always available to help. She’s very cooperative. Much appreciated
4/5
TrustpilotElliot is really helpful and…
Elliot is really helpful and professional. I am really impressed the way he and his associates helped me in settling down my tenancy.Much appreciated..
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