Prospect Estate Agency Farnborough reviews

★★★★★ 5/5

Trustpilot

Great service from Tristan Lee (Bracknell)

Tristan Lee provided excellent customer service when I was looking for a property for myself, my partner and our dog. He was able to quickly answer any questions I had and was really helpful when I went to view the property. He also provided a video link so my partner who couldn’t attend could also see it. Tristan was always so quick at getting back to me and I felt informed at each stage of the process. I really think that he went above and beyond what we were expecting and we’re beyond happy with the service that we’ve received. Thank you!

Laurie · 16 November 2020

★★★★★ 5/5

Trustpilot

Jordan Nixon (Bracknell branch representative)

To whom it may concern at Prospect head office,We recently got served by Jordan Nixon as the representative from the Bracknell branch of Prospect following an enquiry made to the company.I have to say that as far as I remember at least, Jordan Nixon's been by far the most incredible Estate Agent person whom I've ever come across in my whole life.I think that Jordan Nixon stayed incredibly patient, presented himself well and seemed very knowledgable about the local housing industry.Something which stood out to me as the big number one plus point about Jordan was his attempt to honour my request for honesty which is something I appreciated it.I only really put down a reminder on the phone to write this five star review attempt in case it hopefully helps Jordan with things like job security, raises and/or promotions at work during times of lockdown and beyond.Yes, he Jordan Nixon really was that good so I hope that this hopefully helps a bro out so to speak.Jordan Nixon's colleagues Jordan Wells, Harry Pangborne and George Pangorne have also been lovely too.Hope it helps!Raza =)

Raza · 15 November 2020

★★★★★ 5/5

Trustpilot

Property manager review

We rented out a property for 17 months with Prospect and I must admit, we were lucky to have been appointed Julie Jacobs as our property manager. Very honest, reliable and above all extremely helpful with everything, especially with any of maintenance issues we had during the stay. Julie is very kind and humble and would go out of her way to help out. Thank you so much Julie for everything you did for us.

Zoya · 17 November 2021

★★★★★ 5/5

Trustpilot

After having three valuations and…

After having three valuations and meeting with three different Estate Agents,I decided to market my property with Ryan Tucker at Prospect.Ryan stood apart from the other agents for his genuine enthusiasm for the property and he also said what I wanted to hear in terms of market strategy and level of service Prospect could provide.His actions proved to be as good as his word and the team secured a sale quickly,they seemed to be always one step ahead and I never had to chase them once from start to finish.Once the property was Under Offer, Nicole called to introduce herself as the dedicated chain chaser. Nicole was an added bonus to the service,she was totally supportive throughout and made sure the sale ran smoothly.Also a mention for Jordan-superb top.Very happy ,thanks to you all.

Helen · 30 October 2020

★★★★★ 5/5

Trustpilot

Prospect were extremely helpful in…

Prospect were extremely helpful in securing a property to rent for me and my wife. As first time renters and with both of us being new to the property market we thought the whole process would be very stressful- however this was far from the case. The team, especially Anna Elema went above and beyond to ensure we understood all the paperwork and documentation involved in the lettings process and always kept us up to date with each step of the process

Dominic · 28 October 2020

★★★★★ 5/5

Trustpilot

Simply the best

Simply put they are the best. My mother died in June and as Executor I called on 3 Estate Agents to value her house. I was fortunate to have Ryan Tucker from Prospect Maidenhead visit. He has been highly professional from the outset and was the only one who gave a realistic assessment in valuing the house. Despite Propects fees being slight higher than the other agents, I definitely made the right choice in choosing Prospect. Ryan and his team have worked very hard to sell my mothers house and we now have a buyer. Throughout I have been given immediate feedback following viewings. I have also been provided with excellent advice and support, in what has been a very difficult and stressful sale due to the behaviour of other family members. If you want an Estate Agent that provides a quality service then use Prospect at Maidenhead.

Alan · 28 October 2020

★★★★★ 5/5

Google

I approached Prospect and a number of other local estate agents for information on properties for sale. I expressed specific requirements and Cameron Cawte was the only agent who understood these needs and provided the relevant information. Other companies simply added me to their non-specific 'general' email list. Cameron met me on time to view a property where nothing was too much trouble for him. He followed up with courtesy calls and has been a perfect gentleman throughout my search. Prospect is an excellent company and I hope they recognise the kind and caring and agent they have in Cameron Cawte. Thank you.PositiveResponsiveness, Quality, Professionalism

Dennis · 25 October 2020

★★★★★ 5/5

Google

Truly excellent performance by Darren, Shaun, Dan and team on the sale of my property. Even through the mist of coronvirus the team advertised and sold my property within just a few weeks. The team were very active and launched a strong marketing approach which generated LOTS of interest and viewings which was great! Follow ups were prompt with detailed feedback for both me and potential clients. This has resulted in us settling with an offer we are pleased. Thank you for all you help. You made selling our property a real buzz and I wouldn't hesitate to recommend you to anyone especially as we had initially brought our first property with you too! Look forward to working together again in the future. Kindest regards.PositiveResponsiveness, Quality, Professionalism, Value

Hardeep · 25 October 2020

★★★★★ 5/5

Google

We have received outstanding service from Prospect Estate Agents in Farnborough. We put our property on the market during the Coronavirus lockdown, during which we had to go into shielding for our extremely vulnerable young son. Darren and his team have ensured we are safe and well throughout. Darren's care and compassion has been endless. When I have expressed our gratitude for this, Darren replied that it is his job to do so. I believe that he has gone above and beyond his job role and I cannot thank him enough. If you are looking for an estate agent who will meet all of your needs, as well as being excellent salespersons for your property, then Prospect is most certainly the one. Thank you to Darren and the wonderful team in Farnborough.PositiveResponsiveness, Quality, Professionalism, Value

Lisa · 25 October 2020

★★★★★ 5/5

Google

Right from the beginning Prospect were attentive and worked really hard to get our house sold. They arranged more viewings than any other agent we have tried and kept in touch regularly. They were always available to chat to and let me know what the market was doing, they were friendly and professional and I felt like we were in capable hands. I dealt with Darren and Shaun both of whom were brilliant. I would absolutely recommend Prospect, they got my house sold super quickly.PositiveResponsiveness

Tom · 25 October 2020

★★★★★ 5/5

Trustpilot

Fantastic Stephanie@Millgate Larks Hill Green, Warfield

We have recently been through our first home purchase with the team at Millgate, Larks Hill Green, Warfield. It's been a great experience. Stephanie and the team, have supported us every step of way. No task or question to big or small for them to help with. Always going above and beyond, in and out of work hours, to ensure that we were informed and could make the right decisions. Thanks so much Millgate Team - quality of build and service is excellent!

Colin · 22 October 2020

★★★★★ 5/5

Google

Just wanted to take a minute to appreciate Claudia from the rental team for handling our move out seamlessly.It is less stressful when you know that the estate manager is very responsive and keen to address your problems without any delays. Thank you Claudia

Anu · 26 June 2024

★★★★★ 5/5

Trustpilot

Big Thankyou to Dan White of Wokingham

I would like to say a very big Thankyou to Dan White of the Wokingham branch and his team, Keegan, Connor, Maddie, Roxanne and everyone else who helped with the sale of our property. Dan was always professional, honest, friendly, down to earth and very importantly confident and enthusiastic!He certainly didn’t disappoint and even secured the sale on the first viewing and was always there for us throughout the whole process.Thankyou for all you’ve done. It’s very much appreciated.

Mrs · 18 January 2021

★★★★★ 5/5

Trustpilot

Property Manager Passion for results

As a long-standing landlord I know how important it is to have a good property manager. Especially during this difficult phase in all our lives. Beckie Baxter has gone over and beyond during the past months to help support me in the end of tenancy. I had a difficult tenant who needed eviction, Beckie was instrumental in supporting me directly with excellent communication even while working from home. Great to know there are still people out there supporting good landlords that go the extra mile.

Pal · 7 October 2020

★★★★★ 5/5

Trustpilot

Lily Sines at Bracknell Prospects is so…

Lily Sines at Bracknell Prospects is so brilliant. Lily updates us all the time about everything that is going on with our property. Phones when she says she will. I know this is the job but she goes that extra mile. This is soo refreshing. Always happy and a pleasure to talk too. Prospects should give her a pay rise they are lucky to have her. Thankyou

Linda · 14 November 2022

★★★★★ 5/5

Trustpilot

Aimee Smith is fantastic!!

From someone who works in the industry i have very high expectations of standards and serviced that should be delivered. I was lucky enough to find myself working on a file, to find Aimee Smith was on the other side. Aimee assisted to make a very difficult and complicated chain run smoothly, with hurdle after hurdle she assisted to negotiate over each with the chain finally coming to exchange. With solicitors proving to be very difficult to deal with, I felt blessed that Aimee was on the other side to ensure the chain stayed together. I would be happy to recommend Aimee to my bosses here along with all friends and family. It was a pleasure working with you Aimee and I hope we get to work together in future.

Joe · 24 September 2020

★★★★★ 5/5

Trustpilot

Prospect have been amazing

Prospect have been amazing, from setting up my viewing, to helping with closing the deal but what has been an absolute delight is the process to completing the sale. The team are so consistent with the service they provide, always kept me engage and actually were always a step forward with the solicitors and all parties involved. I would like to give a special mention to Aimee, who was brilliant and I actually felt so supported by her. Thank you so much Aimee you were super professional and I wish you all the best for the future. Amazing Team, thank you for helping me get my dream house.

Ruby · 23 September 2020

★★★★★ 5/5

Trustpilot

Communicative and professional

Having met with a few estate agents for valuations and to understand their selling process, I selected Prospect based on their professionalism, high levels of communication and reputation. They were accurate with my valuation and able to achieve a high number of viewings and multiple offers quickly. My contact at Prospect has been Ross, who has been a pleasure to work with. Throughout the process, Ross kept me informed about my sale, dealing with uncertainties well during a challenging time. He was highly communicative, very responsive and good at setting expectations. I recommend Prospect to anyone selling their property.

Lindsay · 20 September 2020

★★★★★ 5/5

Trustpilot

Chloe Reilly has been my Property…

Chloe Reilly has been my Property manager for the last 18 months. She is a very friendly, helpful and responsive individual. Her work demonstrates a proactive and professional approach and she is always "on top of things." My only reservation is that I wish I had found the Prospect Agency before - my experience with two other agencies was absolutely woeful.Thank you Prospect and Thank you Chloe.

Sandra · 7 November 2022

★★★★★ 5/5

Trustpilot

Thank you Tom and Ryan - Maidenhead

A big thank you to Tom and Ryan and the Maidenhead Branch! From the beginning Tom was very thorough, professional and helpful in booking a viewing for me. He made sure he went through everything and was one of the first estate agents out of many that I spoke to that offered additional support in regards to mortgage broker and other contacts. I was very impressed with Tom. After my viewing, Ryan made contact with me to see how it went and if I needed any further help which was lovely. We didn't end up purchasing a property through Prospect however I was very impressed with the service they offered and both are a great asset to the team.

Tania · 11 September 2020

★★★★★ 5/5

Trustpilot

Abi Heppner has been conducting…

Abi Heppner has been conducting viewings at my house, she is also such a delight to me and the clients as well as always remaining professional. The first viewing she booked for me to view even ended up being the one I am now buying.Would highly recommend Abi to anyone!

Elana · 22 February 2024

★★★★★ 5/5

Trustpilot

Great service from the Maidenhead branch…

We have been dealing with the Maidenhead branch and have been very impressed with the service and how quickly they were able to find us the right house to buy after our other one fell through. Tom Green was especially helpful in showing us around at short notice and we didn’t feel pressured to buy, it was very much a case of being able to look around the property comfortably on our own and then make our own decisions. I would definitely recommend the Maidenhead branch.

Nina · 1 September 2020

★★★★★ 2/5

Trustpilot

Found the process frustrating the sales…

Found the process frustrating the sales manager responsible for the vendor gave a completion date that could not be met.When this was pointed out to Aimee she chose to put me in my place rather than acknowledge that I should not have received that date. Beyond that she was only concerned with how quickly I could transfer funds even though no date had been agreed. Cameron was excellent answered all my questions was helpful and informative throughout all our interactions, an absolute credit.

Roland · 31 August 2020

★★★★★ 5/5

Trustpilot

The Lettings team of Les

The Lettings team of Les, Chris and Jordan were simply amazing in getting us into our property on the day we needed to move despite last minute obstacles. They never gave up. Would highly recommend.

Stephen · 12 November 2024