Brick Management and Lettings Farnborough reviews

★★★★★ 5/5

Google

Had a fantastic experience with Catherine! She took me around to 2 properties. When the first one wasn't for me, she kept all my specifications and needs in mind and took me to the property I will now be moving into, all thanks to her! She was always quick to respond to any of my questions and made the process so easy. Finding a place took less than 2 weeks, very glad to have found her.

Andi · 2 April 2026

★★★★★ 5/5

Google

I want to express my gratitude to Catherine for her professionalism and patience! During my property search, she took the time to show me different floor plans, explained each layout in detail, and answered all of my questions thoroughly. No matter what I asked, she was always patient and never seemed annoyed. Her excellent service made me feel confident in my choices and reassured throughout the process. If you're looking for a knowledgeable and patient real estate agent, Catherine is definitely the one to go to. Highly recommended!

Iris · 17 August 2024

★★★★★ 5/5

Google

The professionalism, warmth, and helpfulness of the team is outstanding. Their professionalism was demonstrated when organising the property viewing, and sorting out documents. They showed great warmth by sending a message to check I had moved in smoothly. Whenever I needed assistance, they got right on it to sort it out as quickly as possible. I would genuinely recommend this company, especially Clive Drummond and Adam Peacock for their truly stellar service.

Hannah · 16 November 2024

★★★★★ 5/5

Google

Met with Catherine for a showing and it was an amazing experience. sShe indulged me in showing me all the properties I was interested in and helped me choose one that suited me best while being honest about their cons. If I ever need to move again, I would reach out to her.

Chena · 12 August 2026

★★★★★ 5/5

Google

I had the pleasure of meeting Katherine who helped us with a viewing at Melbourne Studios. She was lovely and personable- explaining everything in detail. She also gave us the relevant information and helped with the booking. Due to circumstances, the booking could not go through due to no fault of Katherine or Brick, as a result I was no longer renting with Melbourne studios. But she was absolutely lovely in liasing on my behalf with Melbourne Studios and helped me get my holding fee back- (this was an exceptional situation and not the norm). I was impressed with how professional and reassuring she was of my situation despite me choosing to not go ahead with the booking. This is the true test of a good business and its employees- when they are professional and help you even when you will no longer require their services. Recommend!

Ayla · 12 September 2026

★★★★★ 5/5

Google

I am a not a resident in the UK and I have left the management of all my properties in there to Brick Management and Lettings. The team handles everything seamlessly, from tenant management and maintenance to rent collection, leaving me completely calm that my investments are in good hands. I'm extremely grateful to this team for all the great work they are doing. After all, they deal with the everyday problems, and I get the monthly income without any worries.

Yuri · 7 January 2026

★★★★★ 5/5

Google

Christine was so helpful and responsive to our questions. She was also punctual and kept us up to date with everything we needed to know.

Dolores · 16 February 2026

★★★★★ 1/5

Google

Started on a good note, but the experience by the end of the tenancy was extremely disappointing. Despite notifying them about issues early on, particularly the blinds, nothing was properly fixed. They eventually sent someone, but the problem wasn’t resolved, and even after informing them again, nothing was done. Unfortunately, because most communication was verbal, there’s no proof of how many times the issue was raised. The end of tenancy process was handled very poorly. Instead of resolving ongoing problems, they were quick to charge for the smallest things. The staff are very rude and often patronising, making you feel like you know nothing, even when you try to explain concerns. On top of that, the lift was broken several times, sometimes for weeks, which was especially difficult living on the fifth floor and had issues with lights in the hallway. They don’t seem to consider how these maintenance issues (ie broken lift) affects the elderly, disabled and children. Upon reading reviews from people who have had similar experiences with us, they don’t seem to acknowledge their mistakes but seem to point the blame back to tenants instead. I really hope that the feedback that I have given in this review is actually acknowledged and that the company improves. Overall, the service was unprofessional, unhelpful, and quite unpleasant. I wouldn’t recommend it based on my experience.

Gunikaa · 15 December 2025

★★★★★ 5/5

Google

Clive is a thorough gentleman and very professional , reliable and knowledgeable. It was a pleasure dealing with him and Brick Management. Highly recommended.

Mubashar · 8 October 2026

★★★★★ 5/5

Google

Clear communication and a very friendly team. I had the pleasure of working with Catherine, and she was absolutely brilliant. My move was quite last minute, but Catherine was incredibly kind, understanding, and reassuring, which helped alleviate much of my stress. I am very happy with the service I received and would highly recommend it to any student or professional seeking accommodation in Newcastle.

Josie · 4 December 2024

★★★★★ 5/5

Google

Brick helped me find a nice studio in Jesmond. I've been living here for almost a month now and have had no trouble yet. The viewing went smoothly thanks to Catherine and she also helped me out with the referencing.

Maitreya · 2 September 2025

★★★★★ 5/5

Google

I had a really positive experience with Catherine when viewing the studios. They were friendly, professional and very helpful throughout the viewing, taking the time to show me around properly and answer all of my questions. They were knowledgeable about the property and made the whole process feel easy and straightforward. I really appreciated their time and would definitely recommend them to anyone looking for a new studio in the city.

Lauren · 28 September 2026

★★★★★ 5/5

Google

We received excellent service from Catherine at Brick Management & Lettings. Special thanks to her for being so helpful, prompt, and professional from start to finish. She kept us informed throughout the process and even responded to our queries outside of office hours, ensuring we were fully supported until the tenancy agreement was signed. We would definitely recommend them.

Pam · 12 May 2026

★★★★★ 5/5

Google

Our letting agent Danielle was wonderful and helpful throughout the process of viewing places. She was down to earth, trustworthy, and made my partner and I feel very comfortable!

Jenna · 15 December 2025

★★★★★ 4/5

Google

Catherine has been very kind and helpful in arranging and conducting viewings at both the Tyne Bridge Studios and Melbourne Studios.

Maryam · 7 October 2026

★★★★★ 5/5

Google

Clive has been amazing throughout. Our move has been seamless!

Tanya · 12 May 2026

★★★★★ 5/5

Google

Excellent experience with Brick Managememt and particularly Danielle. She was extremely supportive and helpful to any queries. We were searching for a house when we were still in India and Danielle was kind enough to do a video tour of the property. Everything else went smoothly and any queries we had were answered on time. Hoping that we get the same experience throughout the rental period. Keep up the good work guys

Mihir · 22 May 2024

★★★★★ 5/5

Google

Danielle was amazing help with my flat. Despite it being a difficult process she continued to endeavour and make things happen.

Euan · 24 January 2026

★★★★★ 5/5

Google

I had a fantastic experience with Brick Management, especially thanks to Catherine. She was incredibly patient and helpful throughout the entire process, no matter how many questions I had or how many viewings I requested. Her responses were always quick and thorough, which made everything so much easier. I’m really looking forward to settling into my new place!

Yolandarrr · 4 December 2024

★★★★★ 5/5

Google

Can’t fault my experience moving into my new flat with Brick! Danielle was amazing, and made the whole thing incredibly easy!

Gabi · 12 September 2026

★★★★★ 5/5

Google

An EXCELLENT management company. Leanne and Philip looked after and fully managed my property with ease. Any issues with the apartment, they always ensured to look into things on my behalf. I couldn't have done it without them. Thank you, Brick Management. I will miss you.

Sharon · 12 July 2026

★★★★★ 5/5

Google

Amazing communication, quick answers, Catherine was very helpful during the entire process

Marcio · 16 March 2026

★★★★★ 5/5

Google

Great experience with Brick Management and Lettings, thanks largely to Catherine. She was extremely helpful in finding the right rental property, took the time to understand what I was looking for, and was responsive and professional throughout. Highly recommend!

Ayub · 12 August 2026

★★★★★ 5/5

Google

I recently booked a room through Brick, their response time was incredibly fast. The booking process was straightforward and transparent. They provided clear instructions and detailed information at every step, which I greatly appreciated. The team at Brick, especially Elspeth, were professional and courteous throughout my interactions. They made sure to address all my concerns and were very accommodating to my needs.

Sylvia · 25 July 2024