Every review we hold for the Farnborough office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleClear communication and a very friendly team. I had the pleasure of working with Catherine, and she was absolutely brilliant. My move was quite last minute, but Catherine was incredibly kind, understanding, and reassuring, which helped alleviate much of my stress. I am very happy with the service I received and would highly recommend it to any student or professional seeking accommodation in Newcastle.
Josie · 4 December 2024
Agent replied · 11 December 2024
Thank you for your feedback Josie! We’ll be sure to pass along your thanks to Catherine for her kindness and helpfulness!
★★★★★ 5/5
GoogleBrick helped me find a nice studio in Jesmond. I've been living here for almost a month now and have had no trouble yet. The viewing went smoothly thanks to Catherine and she also helped me out with the referencing.
Maitreya · 2 September 2025
Agent replied · 9 September 2025
Pleased to learn you are enjoying your new home, thank you for taking the time to provide Brick Management and Lettings a review.
★★★★★ 5/5
GoogleOur letting agent Danielle was wonderful and helpful throughout the process of viewing places. She was down to earth, trustworthy, and made my partner and I feel very comfortable!
Jenna · 15 December 2025
Agent replied · 14 January 2026
Thank you for your 5* review, we will share your feedback with Danielle
★★★★★ 5/5
GoogleExcellent experience with Brick Managememt and particularly Danielle. She was extremely supportive and helpful to any queries. We were searching for a house when we were still in India and Danielle was kind enough to do a video tour of the property. Everything else went smoothly and any queries we had were answered on time. Hoping that we get the same experience throughout the rental period. Keep up the good work guys
Mihir · 22 May 2024
Agent replied · 21 June 2024
Fantastic you found our virtual services useful, I will ensure your comments are shared with the Brick Management and Lettings team.
★★★★★ 5/5
GoogleDanielle was amazing help with my flat. Despite it being a difficult process she continued to endeavour and make things happen.
Euan · 24 January 2026
Agent replied · 16 April 2026
Delighted we managed to get you moved into your new home, wishing you all the best.
★★★★★ 5/5
GoogleI had a fantastic experience with Brick Management, especially thanks to Catherine. She was incredibly patient and helpful throughout the entire process, no matter how many questions I had or how many viewings I requested. Her responses were always quick and thorough, which made everything so much easier. I’m really looking forward to settling into my new place!
Yolandarrr · 4 December 2024
Agent replied · 11 December 2024
Thank you for your 5 star review, very much appreciated.
★★★★★ 5/5
GoogleAmazing communication, quick answers, Catherine was very helpful during the entire process
Marcio · 16 March 2026
Agent replied · 16 April 2026
We appreciated your feedback, thanks for the 5* review
★★★★★ 5/5
GoogleI recently booked a room through Brick, their response time was incredibly fast. The booking process was straightforward and transparent. They provided clear instructions and detailed information at every step, which I greatly appreciated. The team at Brick, especially Elspeth, were professional and courteous throughout my interactions. They made sure to address all my concerns and were very accommodating to my needs.
Sylvia · 25 July 2024
Agent replied · 24 August 2024
Great to learn of your experience, thank you for the 5 star review.
★★★★★ 5/5
GoogleI recently booked a room through Brick, their response time was incredibly fast. The booking process was straightforward and transparent. They provided clear instructions and detailed information at every step, which I greatly appreciated. The team at Brick, especially Elspeth, were professional and courteous throughout my interactions. They made sure to address all my concerns and were very accommodating to my needs.
Sylvia · 30 June 2024
Agent replied · 27 December 2024
Great to learn of your experience, thank you for the 5 star review.
★★★★★ 5/5
GoogleHighly recommend Brick Management and Lettings, specifically Mr. Clive Drummond. Clive's guidance and support throughout the rental management process were invaluable. His prompt responses and friendly approach made a significant difference to me. Furthermore, Clive and the team provided me with their exceptional service from start to finish, which was seamless, I must add. Truly impressive!
Bhushan · 1 October 2024
Agent replied · 23 November 2024
Thank you for your review, we pride ourselves on delivering the highest levels of customer service.
★★★★★ 5/5
GoogleI was very satisfied both with the company’s overall service and with working directly with Clive throughout the process. Clive was professional, helpful, and easy to work with from start to finish.
Alper · 11 April 2026
★★★★★ 5/5
GoogleBrick have been amazing from the start. From Philip and Clive organising the initial management of the property, to snagging support with the developer(new build), its been a completely stress free experience so much so that I have handed them my 2nd property for management too. A special shout out to Adam, Jo and Leanne on the admin side too. The whole team have been fantastic, couldn't recommend them enough!
Akash · 25 September 2023
Agent replied · 21 June 2024
We appreciate your 5 star review and kind words. The team are delighted to manage your portfolio, and we look forward to continuing delivering a stress free service for you.
★★★★★ 5/5
GoogleWe have worked with Brick Management for just over a year. We have found the communication really clear and and effective . There is always someone on the end of the phone if a problem arises and solutions are found quickly.
A special shout out to Adam Peacock who is a joy to work with and you can tell that he really cares about not only his tenants but all stakeholders.
L · 26 August 2023
Agent replied · 21 June 2024
We appreciate your 5 star review, thank you. We work hard on ensuring clear and concise communication at all times.
★★★★★ 5/5
GoogleDealing with Brick Management and Lettings has been a pleasure from the very beginning. The viewing was well arranged and tailored to our needs, application and necessary checks were completed in a reasonable timeframe with support throughout and the move in process itself was hassle free. Massive thank you to Danielle who has been an amazing support!
Lukas · 4 August 2025
★★★★★ 5/5
GoogleFrom the viewing to move in, Brick Management have been fantastic helps in getting everything rolling as quickly and effectively as possible, extremely grateful to Danielle for her patience and motivation at making sure everything got sorted as soon as possible and fast responses. Brilliant agents I'm thankful to have on side
Lauryn · 18 January 2026
Agent replied · 16 April 2026
Thrilled to learn of your feedback, wishing you all the best in your new home.
★★★★★ 5/5
GoogleDanielle was really helpful in helping us secure an apartment from viewing to finalising the paperwork. She was always available and made sure everything went smoothly. Couldn't recommend Danielle and the team at Brick management enough.
Hatam · 12 January 2026
★★★★★ 5/5
GoogleI would highly recommend my real estate agent Danielle.
She worked very hard to help me find tenants within a reasonable rental price range.
In addition, she followed up properly on all maintenance issues for the property.
Great service and very reliable!
Sum · 26 March 2026
Agent replied · 16 April 2026
We pride ourselves in providing good communication, thrilled to learn of your personal experience!
★★★★★ 5/5
GoogleCathrine is very professional and helpful, She is doing a great job , always there to provide help and patient to solve my questions while renting process. I trust Brick and will recommend to my friends as well. Thanks for all her support.
Yuki · 22 September 2024
Agent replied · 23 November 2024
Thank you for recommending your friends, as a business we pride ourselves on the levels of referrals we receive. Thank you for the 5 star review.
★★★★★ 5/5
GoogleI highly recommend this agency. The staff Catherine is fantastic, responding quickly and with consideration.
Yadi · 2 September 2025
Agent replied · 9 September 2025
We highly value your feedback, and thank you for the 5* review and recommendation.
★★★★★ 5/5
GoogleBrick has been managing our rental property for over 2-years now and they are a fantastic team who always get things done, on time.
This is the first property we have sold with Brick and all I can say is .... WOW .... what fantastic 5-star service we have received. The work before the sale to get the property ready was managed extremely well and the sale process was really smooth - we received regular communications about the progress of the sale. All in all a fantastic experience. Thanks Brick for all you help!!!
Kirstin · 14 January 2026
★★★★★ 5/5
GoogleClive was really helpful and great. I managed to secure a place that tick all the boxes. He was available throughout my search and answered all my questions.
I have many agents in the past, so far Brick is the best 👌🏻 …
Amoon · 20 August 2024
Agent replied · 23 November 2024
Delighted to learn you felt Brick Management and Lettings are the best in the industry. Thank you for the 5 star review.
★★★★★ 5/5
GoogleCatherine was a great help through the process and would recommend
Harvey · 2 September 2025
Agent replied · 9 September 2025
Thank you for your 5* review, I have passed your kind words onto Catherine.
★★★★★ 5/5
GoogleClive was hero when it came to arranging my viewing and helping me secure the property I was most interested in. Available to help with any question promptly and made the entire process smooth. Could not recommend him enough. Much appreciated!
Mohamed · 3 August 2024
Agent replied · 23 November 2024
We really appreciate the recommendation, I have shared your kind words with Clive. Thanks for the 5 star review.
★★★★★ 5/5
GoogleThey have been really helpful in sorting my apartment for the first year of my job. The process was smooth and Catherine was there on WhatsApp to answer any questions I had which really put my mind at ease :)
Joshua · 25 July 2024
Agent replied · 24 August 2024
Thrilled to learn of your experience with Brick Management and Lettings, thank you for the review.
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