Brick Management and Lettings Farnborough reviews

★★★★★ 5/5

Google

I had a great experience with Bricks Management. They rented out my flat in London very efficiently and professionally. A special thanks to Clive, he worked incredibly fast and managed to find the right tenant in a very short time. His communication was clear, proactive, and reassuring throughout the entire process. I truly appreciate the professionalism and speed of the team. Highly recommended to anyone looking for reliable property management services in London! ★★★★★

Mehmet · 16 March 2026

★★★★★ 1/5

Google

A disgusting agency. We lived in the apartment for 7 years. We never once delayed rent payments. Everything was paid on time. We always cooperated with the agency and helped whenever needed. Even when we had no possibility to show the apartment to a visitor for a scheduled inspection, we still found a solution and took time off work so the visitor could do their job. And this despite the fact that the agency always gave notice of visits at the very last moment. We have not lived in the apartment for 2 months now, and thank God. But to this day, no one has returned our deposit. We cannot get answers to our questions, all messages are ignored. No one wants to return the deposit on purpose. And even if there is any response from the agency, you have to wait weeks for it. The agency deliberately drags out all communication. This is how unprofessionals behave. You picked random people off the street who have no idea what they are doing and decided to call yourselves an “agency.” It’s already laughable. While we were living in the apartment, we contacted the agency many times regarding water issues, the tap was dripping for 2 years. No one came to fix it. Two years! On any issue, we were ignored. Water was leaking from the ceiling because the neighbors flooded us, we contacted the agency, and no one ever replied. How do you even carry the status of an “agency”? You are unprofessionals who cannot perform the most basic action, returning a deposit. My pregnant wife is starting to get nervous and is under stress because your actions resemble those of scammers. Only scammers communicate with people the way you do. I will contact all relevant authorities and involve major bloggers to expose this situation and give you negative publicity. You should be ashamed of yourselves.

Vitaliy · 7 January 2026

★★★★★ 5/5

Google

I received excellent service from Brick Management, from my first property viewing with Max through to completion. I would like to extend a special thank you to Clive, who was extremely efficient and consistently available to answer any questions in a timely manner. I had some difficulties with my solicitors and Clive went above and beyond to support me throughout, helping to keep everything on track. I cannot recommend this service highly enough!

Kiera · 17 December 2025

★★★★★ 5/5

Google

I would like to extend my sincere appreciation to the entire team at Brick Management and Lettings, especially Philip, Danielle, and the rest of the staff, for their exceptional service in managing my property in Birmingham. From the beginning, their professionalism, prompt communication, and attention to detail have been truly commendable. I’m particularly grateful for their well-considered recommendations, efficient handling of tenant searches, and the high standard of tenants they’ve secured for the property. Their responsiveness and ongoing support have given me real peace of mind as an overseas landlord. It's been a pleasure working with such a dedicated and reliable team. I highly recommend their services to any property owner looking for trustworthy property management.

Gavindu · 10 August 2025

★★★★★ 5/5

Google

I stayed at Urban Study Tyne Bridge for a full year and honestly had a great experience. I especially want to thank Catherine for her amazing support. She helped me a lot throughout my stay, and recently she also assisted me in finding a new apartment. I truly appreciate her professionalism and support.

Elias · 16 March 2026

★★★★★ 5/5

Google

Tom Rines was handling my case and did so enthusiastically and diligently. He responded to my initial and subsequent inquiries promptly, and made sure I got as close as possible to the move-in date I wanted. I am pleased with the results and am looking forward to a (hopefully) long stay in my new apartment!

Gigi · 7 January 2026

★★★★★ 5/5

Google

Brick management has been amazing so far in helping me to organise renting a studio. Catherine has been incredibly helpful, and welcoming always willing to go above and beyond, explaining the process in detail and ensuring everything is running smoothly. I have had a brilliant experience with them!

Anna · 19 January 2026

★★★★★ 5/5

Google

Brick management is the best company, if they would be in the whole world I would use them to get and manage my properties. Especially Danielle, Phillip and Leanne they have got good customer care and I can recommend them over and over again.

Snyx · 16 February 2026

★★★★★ 5/5

Google

They are professional, responsive, and always willing to help. They have a team of experienced property managers who know how to take care of your property. I would highly recommend Brick to any landlord. Adam is an excellent property manager. He is polite, friendly, and always available to answer questions and address concerns very quickly. He is also very proactive at managing the property. I have been very happy with his excellent service. He is a true credit to Brick Brick is a full-service property management company. They handle everything from finding tenants to collecting rent to maintaining the property. Brick is a member of the UK ALA. This means that they are committed to providing high-quality property management services. If you are looking for a property manager or managing agent, I highly recommend Adam and Brick. They are both excellent at what they do.

Dan · 4 December 2024

★★★★★ 5/5

Google

Just wanted to say massive thank you to Daniele for being so helpful and professional arranging ours flat. Everything went well and smoothly that we went through so quickly. Really appreciate everything you’ve done 💫 Would be delighted for any further assistance.

Adrian · 9 January 2026

★★★★★ 5/5

Google

Danielle was extremely helpful with guiding me and supporting me with my application. She was attentive and checked regularly on the process till the end. I am delighted with the property and the Bricks management was a very smooth process through the online portal. I personally found it intrusive but besides that everything was well handled.

Reem · 10 August 2025

★★★★★ 1/5

Google

This Agency doesn't care about their tenants. I with my wife Move into one of their properties. The carpet was dirty and having odour. My wife wrote them about the carpet they gave us a deaf ear. So we were forced to buy our carpet and put ontop of their. When I will contract got finished, the day we both agreed for handover, we have some issues . So we sent mail for cancellation, we were tax £120 and the and the one night spent. My problem here is the tax on cancellation. We have never delayed with our rents. Further the dirty carpet we were also tax by saying we will contribute for a new carpet. And the person that we handover the keys removed hearters from the wall and dropped on the floor only looking for ways to bill us. Hence at the end of tenancy they seem always looking for ways to remove money from your pocket.

Mbaliko · 16 March 2026

★★★★★ 5/5

Google

I had a great experience with Danielle from Brick Management & Lettings. She was incredibly helpful when showing me my new place and made the whole process feel smooth and stress-free. Before I moved in, she took the time to answer all of my questions and was always friendly, professional, and quick It’s really reassuring to deal with someone who genuinely wants to help and make things easier. I really appreciate all the support she gave throughout the process. Highly recommend!

Abhisekh · 16 March 2026

★★★★★ 5/5

Google

Brick was amazing when it came to finding a flat. They were professional, great at communicating and everything has been processed and done very quickly. Danielle was amazing from the get-go; from the viewing, all the way through the checks and paper work, and even now, answering questions when we have them. Would highly recommend.

Maddison · 10 August 2025

★★★★★ 5/5

Google

I had an exceptional experience working with Catherine at Brick Management and Lettings. From the beginning, she was professional, responsive, and incredibly knowledgeable about the market. She went above and beyond to ensure that all my questions were answered and that I was comfortable throughout the entire process. Her attention to detail and commitment to finding the right property for me were truly impressive. Highly recommend Catherine and Brick Management and Lettings to anyone looking for a smooth and positive renting experience. Thank you, Catherine, for your outstanding service!

Swetha · 22 September 2024

★★★★★ 5/5

Google

Jo Burgess has been a main contact with the management of my property. They have worked exceedingly well in continuous communication and updates (even during busy holiday times). I highly recommend them and the rest of the Brick Management team.

Muditha · 31 December 2025

★★★★★ 5/5

Google

Mary was responsible for fixing my hot water issue. I was without water for 5 days and she helped me to file the job and got someone on it asap. Unfortunately it took as long as it did because of the contractors but Mary stayed late and kept me up to date as much as she could. Thank you

Hannah · 15 April 2026

★★★★★ 5/5

Google

Had a fantastic experience with Catherine! She took me around to 2 properties. When the first one wasn't for me, she kept all my specifications and needs in mind and took me to the property I will now be moving into, all thanks to her! She was always quick to respond to any of my questions and made the process so easy. Finding a place took less than 2 weeks, very glad to have found her.

Andi · 2 April 2026

★★★★★ 5/5

Google

I want to express my gratitude to Catherine for her professionalism and patience! During my property search, she took the time to show me different floor plans, explained each layout in detail, and answered all of my questions thoroughly. No matter what I asked, she was always patient and never seemed annoyed. Her excellent service made me feel confident in my choices and reassured throughout the process. If you're looking for a knowledgeable and patient real estate agent, Catherine is definitely the one to go to. Highly recommended!

Iris · 17 August 2024

★★★★★ 5/5

Google

The professionalism, warmth, and helpfulness of the team is outstanding. Their professionalism was demonstrated when organising the property viewing, and sorting out documents. They showed great warmth by sending a message to check I had moved in smoothly. Whenever I needed assistance, they got right on it to sort it out as quickly as possible. I would genuinely recommend this company, especially Clive Drummond and Adam Peacock for their truly stellar service.

Hannah · 16 November 2024

★★★★★ 5/5

Google

I’m delighted with the service provided by Clive and the team on the CB project. They are fast, accurate, and their communication is excellent, always providing clear and expert explanations. Working with them has been a great experience, and I’m grateful for the peace of mind they’ve provided me moving forward. Thank you. Aydin

Yelkenci · 2 April 2026

★★★★★ 5/5

Google

I am a not a resident in the UK and I have left the management of all my properties in there to Brick Management and Lettings. The team handles everything seamlessly, from tenant management and maintenance to rent collection, leaving me completely calm that my investments are in good hands. I'm extremely grateful to this team for all the great work they are doing. After all, they deal with the everyday problems, and I get the monthly income without any worries.

Yuri · 7 January 2026

★★★★★ 5/5

Google

Christine was so helpful and responsive to our questions. She was also punctual and kept us up to date with everything we needed to know.

Dolores · 16 February 2026

★★★★★ 1/5

Google

Started on a good note, but the experience by the end of the tenancy was extremely disappointing. Despite notifying them about issues early on, particularly the blinds, nothing was properly fixed. They eventually sent someone, but the problem wasn’t resolved, and even after informing them again, nothing was done. Unfortunately, because most communication was verbal, there’s no proof of how many times the issue was raised. The end of tenancy process was handled very poorly. Instead of resolving ongoing problems, they were quick to charge for the smallest things. The staff are very rude and often patronising, making you feel like you know nothing, even when you try to explain concerns. On top of that, the lift was broken several times, sometimes for weeks, which was especially difficult living on the fifth floor and had issues with lights in the hallway. They don’t seem to consider how these maintenance issues (ie broken lift) affects the elderly, disabled and children. Upon reading reviews from people who have had similar experiences with us, they don’t seem to acknowledge their mistakes but seem to point the blame back to tenants instead. I really hope that the feedback that I have given in this review is actually acknowledged and that the company improves. Overall, the service was unprofessional, unhelpful, and quite unpleasant. I wouldn’t recommend it based on my experience.

Gunikaa · 15 December 2025