Every review we hold for the Faringdon office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe recently finalised a sale with the Hayley Walden as the Sales Progressor.
Hayley did a fantastic job, ensuring both Vendor and Seller were informed every step of the way and taking much of the stress out of the protracted sale. Thanks Hayley!
Also thanks to Richard James (Ross) for being so professional and Gracie for organising all the viewings.
Molly · 30 March 2023
Agent replied · 28 May 2023
Thank you for the lovely review Molly! Wishing you all the best
★★★★★ 5/5
GoogleRichard James recently assisted us in finding our dream home (new build) and advised us on communications with the developer. Although we part exchanged, they also sold our property on behalf of the developer within a week. Communication was very good at all times and Hugh was brilliant. Just so knowledgeable, friendly and honest. Their valuations were also fair and seemingly accurate. They also recommended a fantastic mortgage broker. I would highly recommend using Richard James to sell your property and I would have greater confidence in buying a property they were marketing too.
Shexy · 16 September 2019
Agent replied · 28 May 2023
Thank you for the review Shexy. So pleased you had such a great experience with our Faringdon Office! Good luck in your new home
★★★★★ 5/5
GoogleOur property had been on the market for over a year with some minor interest, but no buyers or offers. Then Hugh and his team took over with a sales strategy that produced more viewings in 14 weeks than we had had in a year. The strategy worked and our property was sold over the asking price.
The team were friendly, knowledgeable, easy to work with and there was always someone available when needed. We cannot thank Hugh and the team enough for their hard work and for helping us move to our new "dream" home.
Peter · 16 September 2019
Agent replied · 28 May 2023
Thank you for the 5 star review Peter!
★★★★★ 5/5
GoogleFaringdon is fortunate to have such great estate agents. Hugh immediately saw the USP of my property, which was was unlike the other valuations that we received locally. This ensured that the property was marketed well, and positively viewed leading to a quick sale. Gareth led the viewings/negotiations, and proactively solved all issues frequently going above and beyond his remit. His level of service was impeccable and greatly appreciated by myself as a 'remote' seller. Moreover, his collaborative style of communication has been an absolute pleasure to work with. I completely trusted both of them with the sale of my house and respect their integrity, professionalism and their personalised approach. I highly recommend that Richard James sells your property, you won't be disappointed.
Louise · 6 June 2019
Agent replied · 28 May 2023
Thank you for taking the time to write us this lovely review Louise! So pleased you had such a good experience with our Faringdon Branch.
★★★★★ 5/5
GoogleMy wife and I have moved in excess of 20 times and I can state without any contradiction that the help and assistance we have received from Jo Costin of Marriotts has been by far the best. She has kept us informed all through the process and has gone the extra mile to ensure that the sale of our property in Faringdon was successful. I cannot praise her efforts too highly; she is a credit to Marriotts and I would recommend Marriotts and Jo in particular to any future potential client. Our grateful thanks.
Richard · 6 June 2019
Agent replied · 28 May 2023
Thanks for the review Richard! We will pass this review to Jo. Good luck with the move!
★★★★★ 5/5
GoogleHugh sold my house can not recommend highly enough he is one of the most professional approachable estate agent I have ever met nothing is to much bother he sold our house very swiftly and made sure everything was done in our best interests all I will say is if your thinking of selling your house Hugh is the guy you want doing it genuinely an asset to the profession and the follow up team headed by jo are on the ball too
Lee · 6 June 2019
Agent replied · 28 May 2023
Thanks for the review Lee! So pleased you had a good experience using our Faringdon Office. We will pass this back to Hugh & Jo. Good Luck with the move!
★★★★★ 5/5
FacebookI purchased a property through Richard James. There were many complications in the process, however Julia Barrow was great throughout. She chased everyone on a regular basis and was brilliant in helping the transaction move along. She ensured that everyone was in the loop and managed all the relationships and parties in a pro active and professional manner.
I look forward to working again with her on future transactions. 5 stars.
Afn · 7 October 2021
Agent replied · 11 September 2026
Wow! Thank you, Ahsan. We are so pleased to hear this and can't wait to pass on your lovely feedback to Julia :-)
★★★★★ 5/5
GoogleWe have sold our house with Richard James and the whole chain has been very difficult to set up. The service has been excellent, the staff very welcoming. It took less than a week to Hugh and his team to find a buyer. The sale team in Swindon (Hayley, Sam) is also super efficient, gives regular updates, even if nothing major has happened. We really had the feeling that our case was important and dealt with. So sum up this review in 3 words, that'd be: "Thank you all"
Xavier · 30 September 2018
Agent replied · 28 May 2023
Thank you Xavier for your review and five stars! We are so glad you had a good experience with us and we wish you all the best in the future. We will pass this review back to everyone involved.
★★★★★ 5/5
GoogleHugh and Harry at the branch were excellent from start to finish. Always responded to calls and email the same day, were always professional and honest and most importantly seem to appreciate how much is at stake when selling a house. Hugh was straight up and didn't try and sales charm into taking our house on, which i experienced else where. Harry did all the bookings and kept us in the loop as asked too by email due to busy jobs. Sharon was also helpful in after sales chasing people. From a customer experience point of view i can't fault it, i never mind paying for service if you get genuine good customer service and we did. thanks all
Dan · 16 September 2018
Agent replied · 28 May 2023
Thanks for the review and stars Dan! So glad you had a great experience with us. Good luck in your move
★★★★★ 5/5
GoogleAlthough I didn't end up going for a property listed by Richard James, Hugh was extremely helpful and friendly through all contact which is great for a first time buyer like myself. I'd recommend giving them a call to get registered with them even if you don't find a property you specifically like listed by them, as he's bound to find something meeting the criteria (the last few properties I viewed with him I hadn't even seen on rightmove before).
A big thanks Hugh and anyone else I spoke to!
Dan · 16 September 2018
Agent replied · 28 May 2023
Dan - thanks so much for the feedback, we will pass this on to Hugh and the team. Its really great to hear you have had a great experience. We hope to help you again in the future.
★★★★★ 4/5
GoogleWe’ve recently sold our house but unfortunately still haven’t found a suitable onward. The team at Faringdon Richard James have been great - especially Jade who has been keeping us in the loop with any potential properties, showing us around some and keeping us up to speed with progression. It’s been a very stressful time but Jade has been patient, cooperative and extremely helpful. A real asset to Richard James.
Matthew · 16 September 2021
Agent replied · 28 May 2023
Thanks Matthew, we really appreciate you taking the time to leave us a review! We are delighted to hear of your experience with Jade and have our fingers crossed that you will find a property which is suitable very soon. Have a lovely weekend.
★★★★★ 5/5
FacebookExcellent service and prompt communication from Gemma Cowley at Richard James to help us settle in to our rental home quickly. I would recommend Gemma as she understood our situation was stressful (house purchase fell through at point of exchange so had to switch to renting in order to sell our house ASAP) She was reassuring and we always felt fully supported whenever we needed to query anything whilst renting.
Victoria · 20 August 2021
Agent replied · 11 September 2026
Thank you for the lovely review, Tori. We are so pleased to hear this and we will be sure to pass on your kind words to Gemma. :-)
★★★★★ 5/5
FacebookWe are in the process of buying our first property. I had underestimated how stressful and difficult the process would be. However, Jade as our sales progressor has been amazing. She has been quick to respond to any queries sent to her and getting answers we need in a timely way. Jade is always calm, polite and responsive. Thank you so much Jade you have been an amazing support!
Faith · 18 August 2021
Agent replied · 11 September 2026
Faith, we are so pleased to hear this and a big congratulations from us all on buying your first property. We will be sure to pass on your kind words to Jade :-) Thank you.
★★★★★ 5/5
FacebookWe had an excellent experience with Richard James, we had viewings with Georgia and James and Jade was our point of contact. Everyone was brilliant, everytime we phones or emailed, whoever got back to us was lovely, helpful and professional. Jade in particular has been brilliant, always available to help, kept us up to date without me ever having to chase and was always so friendly and positive. I'd highly recommend.
Emily · 25 March 2021
Agent replied · 11 September 2026
Thank you for taking the time to leave us this review, Emily! We will be sure to pass on your message to Georgia, Jake and Jade in our Old Town office :) We're so pleased to hear that you would highly recommend us.
★★★★★ 5/5
FacebookGreat experience from start to finish! We put the house on the market at the start of August and it was sold by the 11th! All dealings initially with Alanah, then Amy, during the entire process were professional and efficient. I would highly recommend Richard James.
Kristy · 27 October 2025
Agent replied · 11 September 2026
Thank you for your fantastic review of our East Swindon sales team! We look forward to working with you again in the future.
★★★★★ 5/5
FacebookWe purchased a house through Richard James. It was a very long drawn out process due to certain issues plus covid 19. However, Laura was an absolute legend, she bent over backwards to help us through a stressful time. She chased people from the bottom to the top of the chain, other estate agents and Solicitors. We cannot thank you enough and would highly recommend Laura and Richard James estate agents.
Sara · 1 September 2020
Agent replied · 11 September 2026
Hi Sara - Thank you so much for your kind words. We're really pleased to hear you're happy with the service received, particularly during more challenging times! We'll be sure to pass your feedback on to Laura 😊 All the best in your new home!
★★★★★ 5/5
GoogleI am due to complete on a property in a few days and Hayley Walden has been the Sales Progressor throughout the duration. She ensured it was a very smooth process and at several stages helped speed up the process considerably. Richard James as a whole have been very professional and helpful throughout.
Thomas · 30 March 2023
Agent replied · 28 May 2023
Thank you for the 5 star review Thomas! We are so pleased we were able to make this such a smooth process for you. I will ensure Hayley gets your feedback and we all wish you the best of luck
★★★★★ 5/5
FacebookWe sold our property via Richard James recently (and actually bought it through them 9 years ago). Alex managed our sales strategy really well and delivered on his promises using his extensive experience of the Swindon Old Town market, Jake and Sadie were lovely managing our viewings and Julia did a great job managing the chain to progress the sale. We’d highly recommend them to anyone.
James · 9 August 2021
Agent replied · 11 September 2026
Thank you for your fantastic review James, it's greatly appreciated and nice to hear quite a few of the Old Town team mentioned too. We're sure you won't be thinking of moving again anytime soon, but if the time comes in another 9 years or so, you know where we are! 😀
★★★★★ 5/5
FacebookWe have recently sold our house through Richard James and I have nothing but praise for the service we received from start to finish. From the valuation to completion everything went really smoothly with Richard James and our sales processor Laura kept in contact with me weekly with updates which I found really helpful and she was always extremely quick to respond. Would highly recommend Richard James!
Emma · 18 February 2021
Agent replied · 11 September 2026
Thank you for taking the time to leave us this review Emma, we are so pleased to hear of your experience. We're so glad you would recommend us highly and we will be sure to pass on your kind words to Laura.
★★★★★ 5/5
FacebookHad a great experience with Amy, very professional and kept us up to date throughout the sale of our property through. Would highly recommend.
Mandy · 26 March 2026
Agent replied · 11 September 2026
Hi Mandy, we're so pleased to hear you'd recommend us, especially Amy.
★★★★★ 5/5
GoogleFound us a buyer very quickly. Kelly was super helpful and always on hand when we needed her. Thank you!
Also Laura was amazing at keeping us updated on progress all the time and always checking in to make sure we were okay. Also found Grace very helpful! Thanks everyone!
Joe · 30 March 2023
Agent replied · 28 May 2023
Thank you for the 5 star review Joe! So pleased we were able to secure you a buyer quickly. I will make sure your comments get back to Kelly and the team
★★★★★ 5/5
FacebookWe were looking for a family home to rent and had a couple of special requests. Georgina Mepham was always keen to help, returned phone calls quickly and sorted out issues. My only suggestion would be to improve communication between staff members as we had to answer the same question to different people a couple of times. Would gladly recommend contacting Richard James to let a property.
Peter · 19 August 2020
Agent replied · 11 September 2026
Hi Peter - Thank you for your kind words, it's much appreciated. We'll be sure to take your suggestions on board and pass your comments on to Georgina and the team 😀
★★★★★ 5/5
FacebookJulia Barrow has been brilliant in assisting with everything regarding the sale and purchase in our chain. She has chased daily and really got the whole chain moving. It helped keep stress levels down and she responded instantly to emails and always tried to help in anyway she could! 5 star service Julia! It’s been a pleasure to deal with you.
Missy · 22 September 2021
Agent replied · 11 September 2026
Thank you for leaving us such a lovely review, Missy! :-) We are so pleased to hear this and we will be sure to pass this on to Julia.
★★★★★ 5/5
FacebookSophie Carter was fantastic from the start when we were looking for a property to rent. She was very efficient, organised viewings promptly & manage to secure us a property within 24 hours. Once the property was secured she organised for us to take measurements the next day, which was so helpful & useful to us. I would highly recommend Richard James.
Annabel · 27 March 2021
Agent replied · 11 September 2026
Thank you for taking the time to leave us this review, Annabel - we are so pleased to hear of your pleasant experience with Sophie and we'll be passing on your kind words to her. :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.