Trusted Agent profile · Faringdon
Verified
★★★★★
346 reviews across 3 platforms
9 Market Place, Faringdon, SN7 7HL
Richard James's office in Faringdon, at 9 Market Place, is rated 4.7 out of 5 across 346 reviews on three platforms, including 75 Google reviews rated 4.7.
75
Reviews on Google
This office
267
Reviews on Facebook
Business-wide
4
Reviews on Trustpilot
Business-wide
Every review we hold for the Faringdon office, from every platform, shown as written. First names only.
5/5
FacebookHad couple of issues when we moved in but as soon as we reported them, our property manager, Jenna Burford and our landord were quick to resolve the issues. Best Estate agency in Swindon, personally.
Good Morning Asis, thank you for taking the time to review us - we really appreciate it! We'll be sure to pass on the positive comments to Jenna 🤩 Have a great day.
5/5
GoogleWe have just bought via Richard James, the first time we have bought through them, and the whole experience was great and the team easy to deal with and responsive. Thank you!
Thank you for taking the time to leave us this review Tom, we really appreciate it! We are glad that you found us to be easy to deal with and responsive - we will pass on your kind words to the team.
5/5
FacebookAll colleagues have been extremely courteous and kind. Making you feel very welcome and providing assistance along the way. We appreciate all their help and patience during our application. Thank you ever so much.
Hi Mandisa - Thank you for your kind comments, we're really glad to hear you felt welcomed by the team ☺️ Thanks again.
5/5
FacebookProfessional stuff and a lot of support and assistance , always been informed what we need to chase so the exchange can go smoothly. Thank you very much.
Thank you for taking the time to leave us this review :-) We are very grateful and pleased to hear this!
5/5
FacebookOur first dip in the lettings world and we couldn't be happier. Joanna in the Faringdon office has helped and advised us every step of the way. We've never had to chase for help and all questions have been answered promptly so we haven't had to worry about a thing. She's taken so much stress away from us and we thank her and everybody else in Faringdon that has helped.
5/5
FacebookExcellent estate agency! Richard James helped us every step of the way in selling our property. What should have been a straightforward sale turned out to be anything but, and we were offered fantastic help and advice to make things run smoothly. They went over and above the levels of customer service that is expected. We would highly recommend Richard James and will definitely use them for any future sales
5/5
FacebookI dealt with a lovely lady called Jo Tsylor who was always very helpful, polite and on time for meetings, inspections etc during my move. 5**** to her, thankyou Jo. Steve Southern.
Hi Steve - We're very pleased to hear you're happy with the service received from Jo 😃 Thank you for your kind words, we'll pass the comments on to Jo!
5/5
FacebookRichard James have always been so efficient and could not rate them highly enough in the service they have offered while managing our tenancy for our house in Swindon while we have been living abroad. It has been such a weight off our shoulders to know that it has been well taken care of. Lisa Richards and Charlotte Edwards have been particularly great.
5/5
FacebookI’ve been with richard james for over two years and the experiences with them are really good. Poppy trainor helped me recently and I cant thank her enough for her help.
Thank you Yogen. We are really pleased to hear that you have been with us for 2 years :) We will be sure to pass on your comments to Poppy.
5/5
FacebookI have dealt with Richard James for many years now and would highly recommend. just recently I have been dealing with Lily Dodson who is great, really helpful. would definitely recomend
Thanks for taking the time to leave us this great review Dean, we really appreciate it! :) We will be sure to pass this on to Lily.
5/5
GoogleThe five stars go unhesitatingly to Jo Costin who kept the chain in place, keeping me informed at all times when I could get no information from my solicitor. She went above and beyond.
Thank you for the 5 stars Wendy! We will pass this back to Jo
5/5
FacebookAmy rowe is very helpful and gets things done she keeps me up to date with the issues I had/have and messages me weekly to make sure everything is OK
Hello Amanda, Thank you very much for this positive review. We will be sure to pass on the comments to Amy 😄 Have a great weekend.
5/5
GoogleA smooth transaction from well motivated and friendly people. Jo Costin, our sales progression manager, drove through our purchase and was on the ball from our offer being accepted right through to completion.
Thank you for the 5 stars Jamie, we will pass this review back to Jo
5/5
FacebookReally helpful with the sale of my property from start to finish. Laura in particular was exceptionally efficient in progressing the sale once the offer had been accepted.
Thank you for taking the time to leave us this review, Rebecca! We appreciate your comments and are pleased to hear of such a helpful experience with Laura. We will be sure to pass on your kind words to her. :-)
5/5
FacebookWithout the excellent work by Avril Brown, I do not think we would have completed the purchase, She worked tirelessly to keep the process going. Thank you so very much, From The Whittalls
Thank you for the recommendation Jill. So pleased you had such a great experience with Avril from our Highworth Office. I will pass back this review to her
5/5
Facebookgreat communication throughout tenancy, entire team always polite and courteous. great communication on check out of tenancy with Gee, with full deposit returned quickly.
thanks for leaving us this fantastic review, Liz! We will be sure to pass it on :-)
5/5
FacebookThankyou to Sharnni Wilson and everyone else at Richard james for helping me find my flat and sorting everything out, easy, clear and helpful information given throughout process.
Hello Fergus, we are so glad that we could make this process easy and helpful for you :) thank you for taking the time to leave us a review! We will be sure to pass on your kind words.
5/5
FacebookJade at Richard James was a great help throughout our house move. Always willing to help and very quick to respond to any queries. Would recommend
Thanks for leaving us this review, James - we really appreciate it! We'll be sure to pass on your comments to Jade and are pleased to hear she was a great help! :D
5/5
FacebookFirst class service from Nick at the Stratton office. Process of selling property was managed in a professional and timely manner. Good clear communication throughout the process. Well done and recommended
Thank you for the feedback Paul, we're glad you're happy with the service received and will ensure your feedback is passed on to Nick!
5/5
FacebookSuperb Service, everyone we dealt with tried their very best for us, and it was completed by Jo Costin, on a really simple and easy sale. Glad we chose them!
Thank you for your positive words Allie. We're really pleased to hear you've had superb service. Jo is fantastic at what she does and we'll ensure your feedback is passed on.
1/5
FacebookPoor service from start to finish that cost us our sale and purchase, will never be using RJ again or recommending to others.
We are so sorry to hear this Gemma, we hope you can accept our sincere apologies. Please note that we have raised this with the Manager of the relevant branch to look further into this. At Richard James, we pride ourselves on giving our 100% every day to ensure that our clients’ needs are being met. We know that we have let you down and for that, we are very sorry.
5/5
Facebookprofessional, efficient and accommodating. all the attributes Georgina Mepham and her colleagues at Richard James showed in assisting me in the next step.
Thanks for leaving us this fabulous review, Luke! We are so pleased to hear this :-)
5/5
FacebookI had a lovely viewing with Georgina Mepham, she was very professional and knew a lot about the specifications of the property. Overall a great experience!
Thank you for taking the time to leave us this review Gail, we really appreciate it! We'll be sure to pass on this message to Georgina. :)
5/5
FacebookRichard who marketed our property was very friendly and helpful throughout. After sales team were good, always available and provided us with regular updates on the status of our move. We used SW mortgages who work within Richard James to organise our mortgage. Richard was excellent and would highly recommend him, quick efficient service and excellent communication throughout the whole process. Thank you!
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