Mann Locks Heath Sales reviews in Fareham

★★★★★ 5/5

Google

Flawless Customer Service from Nicole. We had a 5 day turn around on moving and Nicole moved heaven and earth to make sure we were in our property on time. After working along side many estate agents for many years I can genuinely say they are the best by a long mile. No hidden charges. No baffling paperwork. Always on hand to answer any questions. 100% I will be recommending purely on Nicole's customer service and an all round great experience.

Lianne · 26 October 2019

★★★★★ 5/5

Google

Having previously let my property with another local agent who left a lot to be desired, I have moved to Mann and Countrywide and been really impressed with the service received so far. Dan, Nicole and Lee have been extremely proactive and helpful throughout, securing a number of viewings within a very short time period. In just two weeks the property is let and referencing checks completed. The communication so far has been excellent, queries are responded to quickly and thoroughly.

James · 26 October 2019

★★★★★ 5/5

Google

Nicole was very efficient and organised. Nicole sorted out everything within 4 days for me from viewing to moving in. Nicole is a credit to the agents. Thank you Nicole.

Ryan · 26 October 2019

★★★★★ 5/5

Google

After looking around for help in selling my property, I went to Locksheath Mann & Co who were very professional in every way, really held my hand and guided me in the process, throughout. Couldn't fault thank you for making a stressful time in my life, much easier.

Lisa · 12 December 2023

★★★★★ 5/5

Google

A truly outstanding service received from Mann Sales at Locks Heath. Laura and her team are exceptionally efficient, proactive and thorough in their work and have been throughout the whole process. I wouldn't hesitate to recommend their services to anyone regardless of budget, or property size.

Simon · 25 October 2022

★★★★★ 5/5

Google

Dealt with by Francesca who was very friendly and professional

Holly · 10 July 2025

★★★★★ 5/5

Google

Such an amazing and smooth experience dealing with Saxon and Alec at Mann Country Wide. They are both so helpful and friendly - nothing is too much trouble. Renting our house was all done online, nothing like I’ve experienced before. We love our new home so thank you both!

Jo · 25 October 2023

★★★★★ 5/5

Google

Dan Bush (Lettings Manager) and his team provided me with an excellent service, both pre and post letting. They found an excellent tenant for me within a relatively short space of time and maintained regular contact with me throughout the process. Enthusiastic, competitive and very professional. I would highly recommend Dan and the Mann office in Locks Heath to any prospective landlords and tenants.

Steve · 27 October 2015

★★★★★ 5/5

Google

After looking around for help in selling my property, I went to Locksheath Mann & Co who were very professional in every way, really held my hand and guided me in the process, throughout. Couldn't fault thank you for making a stressful time in my life, much easier.

Lisa · 25 October 2023

★★★★★ 5/5

Google

We would highly recommend Mann Locks Heath for selling/buying a home. We had such an amazing and smooth experience when selling our home. All the staff we had contact with were incredibly helpful and friendly and they really went above and beyond. Thank you so much for everything!!

Sarah · 25 October 2023

★★★★★ 5/5

Google

An amazing experience listing my property with this branch. The estate agents here are very helpful and knowledgable on the local area which made my decision to use Mann a very easy one! Would highly recommend to anyone in the local area looking to sell their property.

Nicolle · 25 October 2023

★★★★★ 2/5

Trustpilot

Very disappointing experience from a High street agent

Intial consultation seemed positive but things then went downhill as floor plans needed repeated correction and appointed photographer seemed uninspired and uninterested. Several images needed replacing by agenciesphone shots. The online description contained missing text, errors and general failure to inspire prospective buyers. Then followed weeks of silence, a couple of marketing reports,when requested, but no viewings and no feedback. Desperately disappointing.

Paul · 13 September 2024

★★★★★ 1/5

Trustpilot

The Worst Kind of Estate Agent Experience

No wonder the majority of reviews on here are atrocious. The Beckenham Branch is the worst kind of estate agent experience you could wish for. They cancel appointments, but never bother to call back to rearrange. Every person you speak to tells you a different story, lies, lies, lies. Where is the management and leadership?

Jo · 6 October 2020

★★★★★ 5/5

Google

Olivia was amazing through out our purchase - Smooth process and happy with the outcome. Recommended 100%PositiveProfessionalism

Sam · 25 October 2021

★★★★★ 5/5

Google

We were looking for family house to let. We visited many properties but all the agents were in hurry or did not care much. We saw the property from Mann Lettings we immediately felt the difference. Mann Lettings are highly professional, they really know their business. Lee showed us the property and Nicole performed all the rest process both were very helpful. We would definitely recommend Mann Letting agency from Locks Heath.

Kamlesh · 26 October 2019

★★★★★ 5/5

Google

Mann were friendly and professional from the get go. From the first call through to book the valuation to the completion of our sale. They remained informative, offered advice and assisted with any query we had. Amazing service all round and would highly recommend

Emma · 25 October 2023

★★★★★ 5/5

Trustpilot

Renting our property

Tim was very efficient and always responded in a timely manner. Made the process of renting our property really smoothe. Would highly recommend.

Gooch · 6 February 2024

★★★★★ 4/5

Trustpilot

As a new Tenant

As a new TenantAs a new tenant, I have been really impressed with the service and professionalism shown by Jess and Lee, who worked extremely hard to help me get the right property and tenancy agreement for me.They kept me up to date throughout the whole process and the turn around from viewing to moving in was incredible and I cant thank them enough for all their efforts.The whole process has been incredible and, the moving in gift was a lovely token.Thanks again

Charly · 13 June 2023

★★★★★ 1/5

Trustpilot

Terrible

Terrible. Particularly the strood branch. Every viewing that shows interest - they then can't get hold of. Every single one just disappears never to be heard of again? Then, as soon as you give 28 required notice to end service with them, they stop advertising your property!They never call back when they say they will either.

Alison · 16 October 2024

★★★★★ 1/5

Trustpilot

Just plain incompetent

Just plain incompetent it seems…we put out home on the market with Mann, Paul Goldsmith to be precise, who came across as a genuine and upfront guy… Then the fun started which immediately made us feel uneasy…the photographs done were ok, but the layout drawings were wrong (from supposedly an architect moonlighting when work was slack, doing pictures for estate agents!). The write-up they did was poor to say the least, so I wrote one and insisted it was put out in place of theirs… Initially they said they had people lining up to view property in our road, but it was almost two weeks before the first viewing…which they insisted doing as ‘that was best’…and asked if we could vacate the property whilst they did the viewings… we had three viewings, and invariably Anne Underwood. who was managing the viewings, was late… we had potential buyers parked outside, us waiting to leave in our car, and all waiting on Anne Underwood…!! She handled two viewings, neither of which made an offer, and Paul Goldsmith handled the first viewing, with the same result… I handled the fourth viewing myself, as I was told by Anne Underwood that she had someone in the area who would like to view, but simply could not handle it…!! So I handled it myself, and guess what, yes I sold my own home… Since this time, having decided to go with Mann’s own ‘Conveyancing Direct’ legal service to handle both the sale and our purchase, it’s been a disaster… almost zero contact, except for an occasional email from the ‘legal team’…not being able to get through in the phone, after being redirected by ‘customer service’, the phone just rings and rings or you are cut off… Having had such poor service I asked Mann at their Rochester office for updates, thinking I was paying them almost 6k for a service, but hardly ever heard from them…so the upshot of that was they simply did not answer emails, or when phoning, they were all so incredibly busy, no one was available to talk to you…except for Ben…who I must admit was always polite in the phone…I was advised (warned) by another estate agent that Mann’s were poor, but just took this as professional rivalry…I now wish I had listened to him… I WOUOD NOT RECOMMEND MANN COUNTRYWIDE TO ANYONE, EITHER FOR SELLING YOUR PROPERTY (OR BUYING INLESS THEY ARE THE SOLE AGENTS AND ITS THE HOME FOR YOU)…AND DO NOT USE CONVEYANCING DIRECT, WHICH IS THE ‘COUNTRYWIDE’ GROUPS IN-HOUSE l PROPERTY CONVEYANCERS…THEY ARE, HOW CAN I SAY IT, JUST PLAIN USELESS…AND ALMOST COMPLETELY NON-CONTACTABLE, AND DO NOT RETURN CALLS OR CALL YOU EVEN WHEN THEY SAY THEY NEED TO SPEAK TO YOU, SO BEWARNED…!!

Stuart · 24 May 2023

★★★★★ 5/5

Trustpilot

Attentive all the way to the end,

Great service and care from Morgan Knott, she identified what I needed and always made an effort to communicate it too me thank you.

Caroline · 30 October 2025

★★★★★ 1/5

Trustpilot

Might be worst possible viewing…

Might be worst possible viewing experience I’ve ever had, was told to come an hour early and then had to wait outside for 40 mins while someone from the office called Charlie called me to tell me the person carrying out the viewing was still going to be late and was so unprofessional on the phone “because it’s not poor Ben’s fault he was late”. This is Mann Rochester and my 2nd awful experience after being told I needed a decision in principle to view a flat and didn’t let me view

Hermes · 18 May 2023

★★★★★ 5/5

Google

Being new to the area I found the staff in Mann & Co Locks Heath very attentive and helpful , making our move as smooth as possible though the hiccups with our vendor were out of their control No hesitation recommending them

Jenny · 25 October 2023

★★★★★ 1/5

Trustpilot

Gravesend Branch....Stay Clear

We are having a very negative experience with the Gravesend branch manager. He is extremely arrogant, egotistical, condescending and severely lacks basic customer service skills. We are constantly having to chase for feedback and updates which when you're paying for an expensive service, this is not acceptable. Currently, we have no faith in Mann and their ability to successfully sell our home.

Gareth · 20 June 2024