Martin & Co Falmouth reviews

★★★★★ 5/5

Google

Had a problem with council tax as a student and Tyler Yems was so prompt to help me sort it out! amazing!

Courtney · 3 December 2024

★★★★★ 5/5

Google

The process is yet to conclude, but so far everything has been super swift and professional. Ruby has been particularly friendly and supportive throught the process and very considerate of my work commitments. I believe Martin & Co have a solid reputation for being great at what they do and my recent experience was nothing less than that.PositiveResponsiveness, Professionalism

Julie · 29 May 2022

★★★★★ 5/5

Google

Just moved into a rental managed by Martin & Co. Everyone we've dealt with has been professional, efficient and really friendly, resolving any queries and discussions with the landlord quickly.

Anna · 13 February 2026

★★★★★ 5/5

Google

Cannot recommend Martin and Co enough in terms of helping us find our perfect rental! Liam and the team have been fantastic with their communication, advice and have made the process easy and stress free for us! Thank you!

Rob · 3 February 2024

★★★★★ 5/5

Google

Very good service and communication, good people to deal with - thank you for your help with our move.

Nick · 10 May 2026

★★★★★ 5/5

Google

Jake Flamank has been fantastic in assisting us to negotiate and secure a short-term let. We trust that the remainder of our experience with Martin & Co will be equally satisfying. Thank you Jake!

Mary · 11 May 2024

★★★★★ 5/5

Google

Very fast and professional service. We rang to arrange a viewing for a rental property and were able to view it the same day. The next day we were told we'd been accepted for it. We're currently going through the next step of the rental process, Madeline Rowland and Rebecca Slamon have been very helpful with this and everything is running quickly and smoothly.PositiveResponsiveness, Professionalism

Lucy · 26 May 2021

★★★★★ 5/5

Google

Great estate agents, Gary and Kirsty were always on hand to help with any queries regarding our purchase. Great communication and a very friendly service throughout. We love our new home!

Bee · 4 July 2024

★★★★★ 5/5

Google

I've worked with Martin & Co for a number of years and wouldn't use anyone else. Recently I had a particularly complex tenancy agreement to organise. I cannot praise Tyler Yems enough. Tyler did a fantastic job pulling together a tenancy … More

Emma · 15 October 2025

★★★★★ 5/5

Google

Martin & Co handled the sale of our property with professionalism and efficient, friendly help and advice throughout. They kept in regular communication, providing timely updates on progress and keeping in touch with all the parties involved. We wouldn’t hesitate to recommend their services. Our thanks, particularly to Gary, and also to all the team. They really delivered the goods!

David · 10 April 2025

★★★★★ 1/5

Google

I rented my flat privately for 8 years. After years of battling to get any maintenance done I reported my landlady to the council. 3 months later Martin & Co took over the management of my flat. I cannot say it's been a positive experience. Within a week I had a rent increase of £100 a month after they inspected the property. Within a month myself and another couple were issued with a Section 21 (we clearly were problem tenants and no other tenant was evicted). I have since heard that a new tenant was told that the landlady is looking for long term tenants and she's had to sign a 12 month fixed term tenancy and she has a bowl catching water from a leaking toilet! Although another rumour is that the owner plans to sell the flats of those who have been evicted. Take whatever you hear at viewings with a pinch of salt! Since September 2023 I have been grieving the loss of my Mother, my beloved elderly cat and I've been unwell with a gallstone and the stress of being evicted. In a town that has a huge housing crisis and extremely high rents it's been horrendous stressful to find alternative accommodation, but I managed it by some miracle. When I told them I was leaving they wanted proof in the form of a copy of my new tenancy agreement so I could avoid being taken to court as I'd stayed after my section 21 expiry date (Easter Sunday!) I was advised by Cornwall Council not to make myself intentionally homeless and I could exercise my right to stay if I hadn't found somewhere to live. They have now inspected the property after I left and implied I have left a pane of glass broken and just left a plastic film over it along with damage to a door that I had no choice in damaging after the catch dropped and I was unable to open it and it was a potential fire risk. They have formed an opinion of me and majority of the staff haven't even been to the property. And not one member of staff even offered any understanding for the horrendous 6 months I'd had. How can they comment on the state of a property 8 years ago when they have only been managing it for 5 months, nor know of the full history or battles myself and other tenants have had to adure? I feel like I've been branded as a bad tenant and a criminal for simply exercising my rights to have a property that I pay rent on properly maintained. I'm now trying to get my deposit back. Although I have heard my previous landlady is paying my former next door neighbour to decorate the property. Something she actually refused to do for me and told me it was my responsibility once I'd moved in. If you rent do your research because you will be told things that aren't necessarily correct. And if any of the maintenance team or management of this company read this they should read their own blog about locks and my email about the broken lock!

Kate · 11 June 2024

★★★★★ 5/5

Google

Martin & Co are an excellent company to deal with. Our recent house sale was dealt with reliably and competently. Kirsty was always reassuring and efficient through the whole process.

Christine · 13 July 2024

★★★★★ 5/5

Google

Supportive, clear communication and speedy responses. Thanks to the whole lettings team and a special shout out to Tyler :)

Astrid · 13 December 2024

★★★★★ 5/5

Google

Liam from Martin and Co was incredible to me and my partner after quite a struggle to find somewhere to live. He went above and beyond to help us, and we’d recommend him to anyone!

Ellen · 19 December 2025

★★★★★ 5/5

Google

Hannah Maxfield has been consistently professional, courteous and respectful and has been a pleasure to deal with. I would not hesitate to recommend her and am very grateful for her support.

Nancy · 11 June 2024

★★★★★ 5/5

Google

Gary at Martin & co has been a fantastic agent to work with. He is knowledgeable, reassuring and very capable at navigating the inevitable challenges of buying and selling in Cornwall. His communication skills are excellent and I have greatly appreciated his regular updates. He has gone above and beyond in our sale and I greatly appreciate his work. I would certainly return to Martin and Co and will be recommending the agency to friends and family locally based on my experiences this year.

Charlotte · 17 May 2024

★★★★★ 5/5

Google

Hands down the best letting agent I have used. Hannah Maxfield is always polite, courteous and deals with issues quickly and professionally.

Karl · 29 October 2024

★★★★★ 5/5

Google

Martin & Co we’re a delight to work with both as a letting agent for us and more recently selling our property. Many thanks to Kirsty and the rest of the team.

Geoff · 11 May 2024

★★★★★ 5/5

Google

Having used Martin & Co, Falmouth, to manage the letting of our property, I had no hesitation to use them for selling as well. What is described as one of the most stressful things to do, selling our house with Martin & Co was an absolute breeze, from start to finish. The whole team were professional, honest and helpful throughout the entire process. Thank you Felicia, Jon and Tom

Jo · 5 July 2019

★★★★★ 5/5

Google

Very fast and professional service. We rang to arrange a viewing for a rental property and were able to view it the same day. The next day we were told we'd been accepted for it. We're currently going through the next step of the rental process, Madeline Rowland and Rebecca Slamon have been very helpful with this and everything is running quickly and smoothly.

Lucyme95 · 18 February 2021

★★★★★ 5/5

Google

We are soon to move into our new home Thanks to Danielle Mankee from the Falmouth agency. She was polite in our viewing and very freindly, made us smile and feel very at ease. Also Jessica that has helped guide us through the process and is committed to helping us. Thank you everyone that has helped us at martin and co. We can not recommend them enough!

Amber · 19 April 2020

★★★★★ 5/5

Google

Very fast and professional service. We rang to arrange a viewing for a rental property and were able to view it the same day. The next day we were told we'd been accepted for it. We're currently going through the next step of the rental process, Madeline Rowland and Rebecca Slamon have been very helpful with this and everything is running quickly and smoothly.

Lme95 · 12 February 2021

★★★★★ 5/5

Trustpilot

Very fast and professional service

Very fast and professional service. We rang to arrange a viewing for a rental property and were able to view it the same day. The next day we were told we'd been accepted for it. We're currently going through the next step of the rental process, Madeline Rowland and Rebecca Slamon have been very helpful with this and everything is running quickly and smoothly.

Lucy · 4 February 2021

★★★★★ 5/5

Google

We had such a great experience with Martin & Co - Liam went above and beyond to help us secure our new tenancy and we couldn't be more grateful. Everyone we've spoken with at Martin & Co has been friendly, helpful, and patient which makes a huge impact.

Maisie · 5 April 2023