Trusted Agent profile · Falkirk
★★★★★
231 reviews across 1 platform
4 Bank Street, Falkirk, FK1 1NB
Part of Your Move Steve Hardaker, see every office.
YOUR MOVE's office in Falkirk, at 4 Bank Street, is rated 4.8 out of 5 across 231 reviews on 1 platform, including 231 Google reviews rated 4.8.
Every review we hold for the Falkirk office, from every platform, shown as written. First names only.
2/5
GoogleWere very slow to respond to our request for a quote to list our house and then when they found out we'd listed elsewhere the agent couldn't help himself with a disparaging comment about the property. Part and parcel with the house buying process i'm afraid and competition is extremely healthy so this kind of attitude isn't warranted. I've not gone for 1 star as i dealt with them previously for the house purchase and the receptionist was pleasant.
5/5
GoogleGordon Jodi and the rest of the team at your move are brilliant. They take the stress out of moving being in contact with any updates and information. I would definitely recommend them to anyone buying or selling.PositiveResponsiveness, Quality, Professionalism
Team Falkirk are delighted to see this feedback. Thank you so much! Marion & Team Falkirk
5/5
GoogleHave had an all over great experience with rightmove Falkirk. Very friendly stuff that deal with any issues very quickly. Huge thank you to Margaret for helping us with everything.
5/5
GoogleGordon gave us virtual tour the same day we enquired about the property & then proceeded to to get us in promptly to see our dream home physically ! Really helpful & always in communicating fast. Bev & Brian.PositiveProfessionalism
Amazing Brian!.. Thank you very much. Kind words and what a fabulous home you have purchased. See you when it's time to uplift your keys. Marion & Team Falkirk
5/5
GoogleBest estate agents - staff always friendly, helpful, and willing to go the extra mile. Thank you and a special thank you to Meg at the Falkirk branch. :)
2/5
GoogleI've been calling the office several times for couple of days to arrange a viewing. Each time I was told someone will call me- no one did. I went to the office, staff assured me that someone will get in touch with me- no one did. Update- I had a call from a manager after posting this feedback so I'm adding another star.
5/5
GoogleGordon at your move has been so helpful. The quality of work is always high standard, so much so this is my third time using them and they always do a great job.PositiveResponsiveness, Quality, Professionalism, Value
Amazing Simon & Stacey. Thank you so much, repeat business and recommendations are just the best for us here at Your Move. Marion & Team Falkirk
1/5
GoogleRubbish experience as potential buyer when trying to arrange a viewing for Barlandfaulds Street in Kilsyth. No reply to various emails and when lucky enough to get through on the phone advised only one time mid day for viewings as that’s when they are “going anayway” advised they don’t offer weekend viewings.
5/5
GoogleFirst class service from the team at Falkirk, particularly Gordon. Completely flawless and very professional, a very happy customer.
5/5
GoogleHelpful, punctual and keen to do anything they can to help. Lauren and Gillian were particularly brilliant helping me with landlord queries.
5/5
GoogleDealt with Gillian Law, she was very professional and helpful.PositiveResponsiveness, Professionalism
5/5
GoogleTremendous service from the lettings team. Looking to purchase a buy to let property and the lettings manager Gillian was helpful and very knowledgeable
5/5
GoogleExcellent service from Marion and her team in Falkirk. Will definitely use again for any of my buying/selling needs. 1st class service. Thank you
5/5
GoogleReally happy with the service from start to finish. I was nervous about the process but Jodi and Morven put me at ease from the first contact. They managed the viewings for me and secured me a number of great offers. They helped set me up for my future in my new home. I’d recommend them every time.
4/5
GoogleAll the girls and Matthew were fab helping me sell my home. Really professionalPositiveResponsiveness, Professionalism
5/5
GoogleI had a great experience using your move in Falkirk to purchase my first property. They were very helpful and kept me in loop throughout the process. Will definitely recommend them to family and friends!
Thank you so much. Marion & Team Falkirk
5/5
GoogleAll the staff were very helpful and able to support the transition process! They went above and beyond to help out when the seller had not completed her paperwork by moving in day and stepped in and went above and beyond to assist to ensure everything went smoothly. massive thanks from me!!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleDealt with Lauren predominantly as well as Gillian. Both were first class, good communication and easy to deal with.
5/5
GoogleExcellent service all round. Sale achieved in 6 days. Kept appraised throughout by helpful and friendly staff. I would certainly use them again in the future.PositiveResponsiveness, Quality, Professionalism
Thank you Rob!... It really was a pleasure. Your kind words are very much appreciated. Marion & Team Falkirk
5/5
GoogleRecently completed our purchase of our new property. We would like to give 5* for the help and guidance received. Thank you for everything and to Steven for keeping us up to date along the way. We would recommend Your Move. Cheers again.
5/5
GoogleFirst class service special thanks to Marion who worked her socks off for us today
5/5
GoogleGreat service from start to finish from all the team. Kept us fully in the loop with what was happening and got our flat sold very quickly. Thank you very much
Awesome!..... Thanks. Marion & Team Falkirk
5/5
GoogleMags was such a amazing help in my house search. Could not have done it without her!
5/5
GoogleJodi and the whole team at Your Move have been fantastic during our move, always available to talk if needed. Would highly recommend.PositiveProfessionalism
Wow.... thank you so much, this kind of feedback means everything to us. Marion & Team Falkirk
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
