Trusted Agent profile · Falkirk
★★★★★
2,443 reviews across 2 platforms
Unit 6a, The Courtyard, Callendar Business Park, Falkirk, FK1 5RL
Part of DM Hall, see every office.
DM Hall's office in Falkirk, at Unit 6a, is rated 4.8 out of 5 across 2,443 reviews on two platforms, including 5 Google reviews rated 3.6.
Every review we hold for the Falkirk office, from every platform, shown as written. First names only.
5/5
TrustpilotHighly recommend
From our first contact with DM HALL to the survey being carried out and the report being available , excellent. We had the pleasure of dealing with Alan , the surveyor. He was so professional and knowledgeable. I can highly recommend this company.
Thank you for sharing a 5* review and kind comments for Alan and the team in Glasgow. We appreciate the feedback and recommendation.
5/5
TrustpilotEfficient and thorough
Efficient and thorough. Kirsten is very nice, competent and courteous. A credit to DM Hall.
Thank you for sharing a 5* review for Kirsten and the team in Edinburgh.
5/5
TrustpilotProfessional Surveyors
We were very pleased with DM Hall Surveyors. We were kept up to date by phone and email regarding our survey appointment. The surveyor telephoned to confirm his arrival time was friendly, professional and respected our property. We would have no hesitation in recommending DM Hall Surveyors.
Dear Mary,Thank you for taking the time to leave a review this afternoon. We're delighted to hear that you had such a positive experience and greatly appreciate your recommendation.Best wishes for the next stage of your transaction.DM Hall Marketing Team
5/5
TrustpilotContact was professional
Contact was professional, polite and at the time promised. Liason re billing and payment was the same, thanks.
Thank you for sharing a 5* review for the team in Kirkcaldy.
5/5
TrustpilotHome report survey
Everything went well,surveyor was pleasant & straight forward ,responded quickly with our home report
Thank you for sharing a 5* review for the team in Dumfries.
3/5
TrustpilotSingle survey home report
The survey was conducted in a efficient & professional manner. Our surveyor was courteous & friendly. My criticism wpuld be that the wording of some of notes could have been more thorough & given fuller detail. eg. "the stair bannister may not comform to current building guidelines" this could have gone on to include that the stair bannister is an original feature of the house.
Dear Graham,Thank you for your business and for leaving a review today. We're delighted to hear that the process was efficient and will pass your comments to the local team. Our best wishes for your next steps.Regards,DM Hall Marketing Team
5/5
TrustpilotBoth surveyors were very polite and…
Both surveyors were very polite and respectful.Report was sent through quickly and apart from a couple of small errors was accurate.
Thank you for sharing a 5* review for the team in Inverurie.
5/5
TrustpilotEfficient and Professional
Charlie arrived on time having called before to confirm the appointment. He was informative, thorough and Professional. The single survey report was turned around very quickly. I have been using DM Hall for many years and I would highly recommend them.
Thank you for sharing a 5* review for Charlie and the team in Edinburgh. We're delighted to hear it was great service and quick turnaround. We look forward to working with you again!
5/5
TrustpilotFantastic customer service
David Cree came out to do home report for the sale of my late father's house. From start to finish he made the whole process painless and really took the situation into consideration when speaking to me etc. Fantastic customer service
Thank you for sharing a 5* review for the team in Perth.
5/5
TrustpilotWould highly recommend
Alistair was very professional, very knowledgeable about the area and kept us well informed throughout the survey.
Thank you for sharing a 5* review for the team in Dunfermline.
3/5
TrustpilotValuation survey
There are 2 things that annoyed me. The surveyor arrived late in the time span of 10 to 1pm. (12.15). If thesurveyor on the day could phone me an approximate time knowing his work schedule this would be a nice thing.The observation(12) on the report was wrong. the facts /data were not correct -lack of professionalism (lazy). Else very efficient service and would use again.
We appreciate the feedback and trust everything was in order with the final report.
5/5
TrustpilotHoe Report
Surveyor was on time, polite and carried out his survey in a professional manner.
Thank you for sharing a 5* review for the team in Aberdeen.
5/5
TrustpilotHome report was very easy
Home report was very easy, chap who came very courteous and professional. And was uploaded to my email within 3 days .
Thank you for taking the time to leave a review for the team in Falkirk.
5/5
TrustpilotHome report
Johnathon was friendly and professional throughout the visit to my home . Genuinely nice guy who is good at his job
Thank you for taking the time to leave a review for the team in Edinburgh.
4/5
TrustpilotHappy customer
It’s not a great experience getting a home report done as you do get a few home truths but that’s exactly what there there for. They arrived on time and I got my report on time couldn’t ask any more
Thank you for sharing a review for the team in Ayr.
5/5
TrustpilotSandra and Steven made everything clear…
Sandra and Steven made everything clear and easy, a pleasure to work with during a stressful period!
Thank you for sharing a 5* review for the team in Livingston.
5/5
TrustpilotA+++ experience
Surveyor arrived while I was working with instructions from myself to come in. Done his job and was absolutely fine with my dog following him about watching him. He was great and didn't disturb me while working.
Thank you for sharing this feedback for the team in Stirling. We're delighted to hear it was a great service with minimal disruption to your day.
5/5
TrustpilotQuick, Efficient and Friendly
I would definitely recommend using DM Hall. I found their receptionist very friendly, helpful and lovely to communicate with every time I phoned. The company were quick to respond to any questions. I felt the surveyor took his during the report and the end report was very fair. The reports came back quickly. Quick, Efficient and friendly.
Dear Mrs Whyte,Thank you for leaving 5-star feedback for our surveying team in Perth. We very much appreciate you taking the time to write such a detailed review this morning and wish you all the best with your next steps.Regards,DM Hall Marketing Team
5/5
TrustpilotThe surveyor was really friendly with…
The surveyor was really friendly with my neurodivergent daughter and made her feel at ease. He also loved, and was very attentive, towards my cats! Extremely quick in getting in touch and providing me with a date. Excellent service!
Thank you for sharing a 5* review for the team in Dunfermline. We're delighted to hear it was a friendly service and a quick turnaround. We appreciate the feedback.
5/5
TrustpilotProfessional Service
Asked for a prompt service and was seen to next day. Also had reports completed by end of day and in my inbox. Was given calls throughout day to update on progress. Whole team very professional and helpful.
Thank you for sharing such a kind 5* review for the team in Dunfermline. We're delighted to hear it was a great service from start to finish.
5/5
TrustpilotSeamless experience
Seamless experience! Charlie the Surveyor came to do the Home Report for our House sale! Asked us a few questions about our house then carried out his survey of the house which a draft was emailed to us within 48 hours! A few adjustments were necessary then it was full steam ahead!
Thank you for sharing a 5* review for the team in Edinburgh. We're delighted to hear it was a smooth process.
5/5
TrustpilotSurvey for house sale.
Agent kept us informed of his purpose and how he would conduct survey, friendly and professional.
Thank you for sharing a 5* review for the team in Inverness.
5/5
Trustpilot5 star service!
Efficient, professional, contactable! 5star service. Tom Laurie is great!
Thank you for sharing a 5* review for Tom and the team in Perth.
5/5
TrustpilotTop notch
Mark contacted me giving me notice he was on his way which I appreciated. He was communicative and helpful which I have not always found is the case with surveyors. The report was produced quickly and was a fair reflection of the condition and value of the property.
Thank you for sharing a 5* review for Mark and the team in Ayr. We appreciate the feedback.
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