Clyde Property, Falkirk reviews

★★★★★ 5/5

Google

Having the tricky problem with living in England and used to a different system of selling a property, selling a house in Falkirk was immediately solved when Clyde Property became involved. Clark Gillespie guided us through the initial hurdles, and then Anne Clelland and her team took the whole problem out of our hands. Always updating us on viewings and feedback, always there to assist. A sale was agreed within a few weeks - we could not have asked for more. Anne was so attentive to any queries and an enormous help when our buyer’s solicitor stopped communicating with our solicitor for a period of time. The whole process was professionally dealt with, and their experience of the Falkirk property market and negotiations are first class. You cannot go wrong in using Clyde to sell a property, and would highly recommend them. C&M, London.

C · 25 October 2019

★★★★★ 5/5

Google

Words cannot describe how fantastic Clyde Property were when I was selling my flat. My initial phone call with Clark Gillespie confirmed I had made the correct decision selecting Clyde as my Estate agent, his knowledge of the local area was insanely good and my home report valuation was EXACTLY in the middle of the range the Clark suggested my property could be worth, and he hadn't even seen the property at this point! Anne and her team are phenomenal, their attention to detail, communication and general attitude were first class. They kept me up to date with all viewing, offers, feedback and even when things were quiet, i always got either a courtesy phone call or email which was very my appreciated since i was living over 100 miles away. I cannot recommend Clyde Property highly enough, they are the best estate agents I have ever worked with by a long way. Thanks again Clyde!

David · 25 October 2019

★★★★★ 5/5

Google

5 star service from Clyde Property Falkirk. Amanda and Lorna were so professional and so helpful. Helped us secure our dream property in literally 24 hours. Thanks again. Would highly recommend

Linda · 28 November 2024

★★★★★ 5/5

Trustpilot

Excellent Service

Clyde have been wonderful to deal with both in assisting with the listing and sale of my Mother’s property and helping with issues that arose at the time of closing of the sale of the property. I highly recommend using Clyde and Gavin Fleming in particular.

Janice · 9 December 2025

★★★★★ 5/5

Trustpilot

Would highly recommend

My partner and I recently sold our southside flat using Clyde Shawlands and we couldn't recommend them highly enough. From our initial contact with Clyde through to accepting an excellent offer for our flat, the process was seamless and highly professional at all times. We found their knowledge of the local housing market to be fantastic and they were able to provide us with all the advice we needed to get our flat on the market. The marketing materials were outstanding and helped attract a wide range of viewers. We were delighted with the offer we finally accepted for our flat and can't thank Clyde Shawlands enough!

L · 8 November 2024

★★★★★ 5/5

Trustpilot

Excellent service

From the first visit right through to the end every staff member was professional, helpful and friendly.

Irene · 22 July 2026

★★★★★ 5/5

Trustpilot

the staff were very helpful nothing was…

the staff were very helpful nothing was a problem,i would certainly recommend them. the service provided was exceptional.give our regards to all at helensburgh clyde property.

Mr · 15 May 2026

★★★★★ 5/5

Trustpilot

Clyde Property is an incredibly…

Clyde Property is an incredibly professional and well-organized letting agency, and I cannot recommend their services highly enough. Throughout my tenancy, my property manager, Nathan Loya, provided exceptional service that was both timely and meticulous.

Ling · 5 March 2026

★★★★★ 5/5

Trustpilot

Excellent service

I have been a client of Clyde property for some time , it is now time to retire and I would just like to thank the whole team for their support over the last 20 years .

Duncan · 11 February 2026

★★★★★ 2/5

Trustpilot

Landlords please instruct another agent unless you want it mis-managed, overcrowded and damaged whilst paying for the privilege

If you are a landlord considering using Clyde, please read this and then decide if you want an unauthorised occupancy, deliberately damaged and mis-managed and for which you are paying for this privilege. We were bought over by the agent on the understanding it would be managed very well and strictly within the tenancy agreement and would have two monthly inspections with all issues addressed and rectified. Unfortunately for us, this has not been the case. We have had extra beds, many suitcases and toothbrushes added, together with a fridge, for which theinspection agent happily took photographs of., when they did get access. They did not ever ask the question as to why these were installed into our property when the lease was for one person. Questions were raised on our side and nothing was done as the defence was if the tenant doesn’t want us in the property, they can refuse access. Why do they sell their services as being the only agent to carry out so many inspections and try to justify their fee in this way?We continually asked that they discuss the issues with the named tenancy agreement tenant only, however they still discussed with another family member living there instead who was not named. If there is an unauthorised occupancy, of course they are going to refuse access to prevent inconveniencing themselves moving beds, items and people around. Clyde were always happy to email to relay back any issues and as legitimate and legislatively conscientious landlords, we tried to rectify all issues notified. However as time went on, we could not get access to inspect and repair concerns and have ultimately served notice on the tenant to quit. Here is where we would say Clyde has discharged their liability acting as our agent. They have acknowledged the issues and agree the tenant has failed to adhere to their tenancy agreement and the extra beds etc now in place show the tenant has sublet, but their stance is such as the tenant is leaving, they feel that’s the way to handle the situation and sit back. In the meantime, we are getting more and more issues of repair that are being caused by the tenant and those now residing in the property. Clyde were told on numerous occasions when workmen were in the property, strangers were coming out of the shower and entering the living room whereby they were told they could not access and all doors were closed on them. Issues were found on the home report and not disclosed by the tenant and Clyde have told us just to fix them ourselves as they are frugal, despite being on the home report and not caused by a repairing standard issue. Any other emails that have been sent over time are cherry picked if they get responded to and often get ignored whereby you have to chase them up....good customer service, we think not.We have been put under undue stress by Clyde and after now complaining to the owner he refutes our claim that our complaint does not meet customer service expectations, therefore we feel it’s time to stop lining his pockets when he doesn’t appreciate what good customer service really is. Part of the service for their fee is to manage the property and to inspect it accordingly to ensure it meets the tenancy agreement and for which all landlords put their trust in agencies to adhere to. Clyde have fallen short in their service agreement with our property and we would certainly not recommend anyone uses their services and find an agency who ultimately represents you and ensures you can gain access to maintain the property meets the repairing standard and does not jeopardise your reputation as a landlord by allowing an unauthorised occupancy, then stating if a tenant doesn’t want them or us entering the property, they have rights to do so. We acknowledge and empathise that tenants have rights, however a as landlord, we have rights to inspect and maintain our property too, but have not been able to gain access at all. They have failed to live up to their reputation and represent the landlord and we have felt that we have had no option but to review them and to escalate this complaint higher to the relevant agencies.

KW · 28 October 2018

★★★★★ 5/5

Trustpilot

Loving Clyde Clarkston branch

Outstanding service from the wonderful Greg Wilkinson and Kay Blair and their excellent team at the Clarkston Branch. I can honestly say using Clyde has been the least stressful experience I have ever had of offering on and selling our property. The Clarkston branch helped to sell our property in just over a week, after we found our perfect property to move to. At every stage they provided first class service and went above and beyond expectation to help smooth the process. I would highly recommend Greg Wilkinson, Kay Blair and their team. I would use Clyde again without hesitation. Thank you to all the team, including the person that filmed our home (apologies I didn't catch his name) who was friendly, professional and did a terrific job showcasing our home.

Jill · 12 June 2018

★★★★★ 5/5

Trustpilot

The Falkirk office were very good and quick

The Falkirk office were very quick and professional. Rented with them for over 7 years, then sold the property. Seamless transaction, thanks to Susan & Clarke. I would definately use Clyde if I was looking for another property.

GORDON · 28 June 2024

★★★★★ 5/5

Google

Fantastic experience. House was on the Market on Monday morning and we had agreed an offer by Friday.

Lauren · 24 October 2023

★★★★★ 1/5

Trustpilot

An embarrassment of an Estate Agency

It was difficult giving a rating for Clyde Property Hamilton. They make you give them at least 1 star which is an absolute exaggeration of their ability to do absolutely anything professionally or proactively. The so called area director Liam Morrison did nothing but tell lies regarding the services they could provide which later came to light when trying to sell my property. The negotiator and branch manager Chloe Ferrier was also another lie of from Liam Morrison as he clearly explained that she would make the process smooth and would be proactive in order to have the property sold. She ignored my calls forweeks and did not have the property advertised correctly for weeks even after I pointed out the variety of errors that were posted online in the advertisement along with the poor quality of photographs again taken from Liam Morrison. After the comedy of errors and complete lack of professionalism I decided to go with another agency. My property was sold within just 2 weeks or marketing. I can not explain to you how much you should avoid this company when selling your property. It is one of the biggest assets in your life and leaving it in the hands of these two will surely see the process end in a complete shambles.

Prentice · 11 August 2017

★★★★★ 5/5

Google

I have lived out of the UK for over 30 years and had no idea how to go about selling my parents house but thankfully Clark patiently answered all my questions and guided me in the right direction. I left everything in his team's capable hands as I had to return to Portugal and the house was sold within a week. Thank you so much for showing such a high level of professionalism with a human touch.PositiveProfessionalism

Maggi · 24 October 2022

★★★★★ 5/5

Trustpilot

Refreshing experience

Having dealt with a lot of Estate Agents it has been a breath of fresh air dealing with Clyde Bearsden in particular Nicola. Very knowledgeable and takes full ownership of the sale, providing timely updates and sees things through to the end.

West · 7 March 2024

★★★★★ 1/5

Yell

VERY DISAPPOINTING

I recently rented a property over a 12 month period. It was not a great experience and would never rent from Clyde Property ever again. Clyde Property told me to pay for a reference check with MARAS References. In Scotland, all extra fees including reference checks should be included in the rental of the property. http://www.reclaimyourfees.com/ . I have tried to claim these fees back but Clyde refuse as I never paid them any money directly, which is true, but I should never have paid any fees to anyone. I only paid Maras as I was informed wrongly and completely misled by the Clyde Property agent. They told me that they use a professional cleaning service and would have the house cleaned before I moved in, I don't believe this. if anything, the house was given a very basic clean. When I moved in, it took me an hour just to clean the tiles in the bathroom. The light fittings had years of dust on them and the kitchen cupboards were dirty. I did request that they send someone to clean the windows outside which took a weeks wait. The response time to dealing with issues was lacking. I spent around a month cleaning up puddles of rainwater that would leak from the windows. Any problem I had after that I decided to fix myself as it was quicker and easier and I preferred not to deal with Clyde. Lastly was the checkout procedure. The issues that they had were laughable and also accused me to taking my own property. I spent an anxious 2 weeks waiting to see if they were actually going to try and take part of the deposit based on this ridiculous checkout list. I definitely would not recommend Clyde Property to anyone but if you do decide to rent, review the inventory they give you very carefully and take lots of photos, clarify exactly the contract that you have and don’t expect much in way of customer service. I stayed as long as I did because of the great house, but I'm glad I decided to move.

AngryTenant300 · 12 December 2014

★★★★★ 5/5

Google

From start to finish, selling our house through Clyde Property, Falkirk was a stress-free experience for us. There was no pressure to sign-up with them but we're so glad we did. Everyone involved with the sale was professional and friendly throughout ... especially Clark, Anne and Rhona. They worked so hard on our behalf leading to a sale within a week 😀 We would definitely recommend using their services if you're selling your property.

Carol · 25 October 2019

★★★★★ 5/5

Trustpilot

We purchased our forever home and sold…

We purchased our forever home and sold our home via Clyde Property. Nicola was amazing and helped us through the sale and purchase process. We achieved more than we ever thought even thought possible. Thanks again Nicola and your team.

Aimee · 7 March 2024

★★★★★ 5/5

Trustpilot

Clyde staff were all extremely pleasant…

Clyde staff were all extremely pleasant and helpful during our contacts with their office. The Clyde agent who showed us around the flat was very friendly and helpful ,.knew the area and generally very informative. Later next day we concluded a most satisfactory transaction.

Michael · 24 October 2025

★★★★★ 5/5

Google

Clyde Property Falkirk went the extra mile to make the sale and transfer of my late brother's house as smooth and painless as possible. All the staff did everything they could to assist in the marketing and sale. This was particularly helpful as I live 300 miles away from Falkirk. Clark Gillespie was especially supportive and helpful.

Tony · 24 October 2022

★★★★★ 5/5

Trustpilot

Millie Gibbons is a credit to Clyde!

Millie Gibbons at Clyde was absolutely fantastic! The process of purchasing our home was so fast & she was so responsive & quick with any queries or questions. I couldn’t recommend them more!

Mitchell · 23 January 2026

★★★★★ 5/5

Trustpilot

Professional service from day 1

Professional service from day 1. Staff were helpful and patient and could not be faulted. Service exceeded our expectations! Thank you

Linda · 16 April 2026

★★★★★ 5/5

Trustpilot

David and his team at Clyde Shawlands…

David and his team at Clyde Shawlands matched our energy and determination to get our house on the market and sold quickly. Highly recommend especially if you are willing to put in the effort to get your house ready for sale and flexible with viewings. You get what you put in

Patrick · 15 February 2023