Every review we hold for the Fakenham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe property was sold within one day of placing it with Norfolk Agents. The staff could not have been more supportive. All staff were very good but I feel I have to give a special mention to Ellie. She went over and above to help us through the whole process. She was an absolute joy to deal with. I would not hesitate to use Norgolk Agents again. Thank you.PositiveResponsiveness, Professionalism, Value
Julie · 26 August 2022
Agent replied · 28 May 2023
Thank you for your kind words Mrs Longstaffe. We are glad you enjoyed working with us.
★★★★★ 5/5
GoogleFantastic service from The Norfolk Agents, especially Hayley. Professional, proactive, and great communication throughout the entire sale. Hayley made the process smooth and stress-free and achieved a great result for us. Highly recommend!
Callum · 26 December 2025
★★★★★ 5/5
GoogleWe would highly recommend The Norfolk Agents, they are very professional.. Shaye looked after our sale, she made the whole process easy, she kept us informed & updated all the time.. We can’t thank Shaye & the whole team enough..
Julie · 24 September 2024
Agent replied · 24 October 2024
Hi Julie,
Thank you for the review. So pleased to have secured a sale for you. Hope you are enjoying your new home!
Kind regards,
Shaye
★★★★★ 5/5
GoogleI can highly recommend The Norfolk Agents having used them for my house sale in North Norfolk.
Special thanks to Lucy who has been supportive during a lengthy sale due to problems within the chain. Lucy kept me informed and was prompt when dealing with queries. Thanks again Lucy you are a star ⭐️
Michele · 2 December 2023
Agent replied · 1 January 2024
Hi Michele, so happy we got there in the end for you. Best of luck in the future!
Lucy.
★★★★★ 5/5
GoogleBeen dealing with Oli at the norfolk agents and he's been extremely helpful over the past 4 months, as a first time buyer I've had multiple questions along the way which he has been there everytime. Would highly recommend Oli.
Ashley · 11 August 2024
Agent replied · 24 October 2024
Thanks so much for your brilliant review and good luck in your new home!
Oli
★★★★★ 5/5
GoogleI can't thank The Norfolk Agents enough for all their efforts in the sale of our property and the purchase of our new home. Lucy, Shane, Shaye and the team have have been sensational keeping us fully informed of news and developments, …
Ian · 22 August 2025
★★★★★ 5/5
GoogleLucy and the team at The Norfolk Agents have been fantastic.
The approach of the team is like a breath of fresh air to the estate agent business. They simply shine with their fresh, professional, efficient and friend …
David · 22 September 2025
★★★★★ 5/5
GoogleSold our house with Norfolk Agents within first few weeks of going live, great affordable packages put together. Lucy S was really helpful putting our advert together, very efficient - Thank you Lucy & Norfolk Agents Team, highly recommend.
Luke · 26 July 2024
Agent replied · 24 October 2024
Brilliant to have received such a great review. Thanks - we all appreciate it!
★★★★★ 5/5
GoogleA big shout out to Shaye for dealing with our purchase. She was always friendly and professional. She got back to our emails quickly and helped chase up solicitors. She was always happy to be the middle person between us and the seller and kept us updated. Thank you Shaye :-)
Lucy · 8 October 2023
Agent replied · 1 January 2024
Thank you very much for this lovely feedback Lucy! It was great working with you and I wish you all the best - Shaye at The Norfolk Agents
★★★★★ 5/5
GoogleWe’ve used The Norfolk Agents to manage our property for several years and have been consistently impressed. Emily, Laura and the team have been professional, responsive and fair throughout, balancing landlord and tenant needs well. …
Rory · 22 September 2025
★★★★★ 5/5
GoogleMany thanks to Claire and the team for all their endeavours and keeping me informed throughout the sale of our property from valuation to completion. I'm more than happy to recommend them and would use again when required.
Stuart · 26 June 2024
Agent replied · 25 August 2024
Hello Stuart, thank you for the lovely feedback and recommendation, it is much appreciated. Kind regards, Claire
★★★★★ 5/5
GoogleA first class service at a very competitive price.
Despite a number of hitches through no fault of the Norfolk Agents, we received an outstanding service from Lucy Skerry who handled each issue deftly and with total confidence. She is an absolute master of her art, fully in command of all the details. We were very fortunate to have had her deal with our transactions and we are both very grateful for her work.
Mike & Irene
Gerald · 22 November 2025
★★★★★ 5/5
GoogleThe Norfolk Agents King’s Lynn Team have been a complete joy from start to finish and we would definitely well recommend them.
Thank You Richard & Louise Melton 😀😀 …
Dik · 26 October 2025
★★★★★ 5/5
GoogleThe Norfolk agents have been very helpful, responsive and professional. Our lettings negotiator Emily Wilson is always easy to get in touch with and deals with any queries and concerns we have
Jackie · 22 September 2025
★★★★★ 5/5
GoogleJames and team at The Norfolk Agents (Dersingham) kept in contact throughout our recent purchase and especially helping with what was a difficult chain. Very professional. Thank you.
Carol · 26 October 2025
★★★★★ 5/5
GoogleCan't thank Emily enough for everything she did to ensure works to my property were sorted in time for my new tenant. Her advice and expertise have been invaluable. Highly recommend The Norfolk Agents - so much more than just lettings. 🙂 …
Bev · 16 May 2025
★★★★★ 5/5
GoogleLucy has been a delight to deal with. Great communication, diligent and going the extra mile to make sure that the chain got it together. Highly recommended.
Jroberts425 · 26 October 2025
★★★★★ 5/5
GoogleDaniel has been fantastic from start to finish in what has been a frustrating experience with difficult solicitors. He has replied promptly at all times and been very reassuring and kept the sale going with a great positive attitude. When I come to sell in the future I will not hesitate to use The Norfolk Agents to do so.
Sarah · 28 May 2022
Agent replied · 28 May 2023
Thank you for taking your time to leave a review. We are happy to hear that you are pleased with our service.
★★★★★ 5/5
GoogleThis was my first time using Norfolk Agents and they were brilliant finding me good tenants, would not hesitate in recommending them to anyone. I dealt with Shane, Laura and Shaye who were professional but friendly and met all my expectations with a smile.Thank you all.
Melanie · 28 April 2023
Agent replied · 1 October 2023
Thank you Melanie for your review, it was a pleasure working with you! Kind regards, The Norfolk Agents.
★★★★★ 5/5
GoogleEmily was wonderful in helping me find my rental property. She was so quick to answer all of my questions and made the process so easy. Highly recommend!
Eleanor · 22 August 2025
★★★★★ 5/5
GoogleLucy at the Norfolk Agents was a great help during our recent successful house purchase. It was refreshing that I never felt the onus was on us to chase and remind during the process and had every confidence that Lucy would keep us informed and updated in a timely manner whenever necessary. I’m sure Lucy would be equally supportive if we were selling rather than buying.
Martin · 22 November 2025
★★★★★ 5/5
GoogleDaniel, Ross and the whole team were fantastic, we have just sold my mums house through norfolk agents, we chose the pay up front option, which was great, but even though they were paid up front, they worked so hard on our behalf, well done guys! especially Daniel, first class service. would highly recommend.
Joanne · 28 May 2022
Agent replied · 28 May 2023
Hi Jo,
Thank you for your kind words. It was a journey, but we got there in the end.
Take care,
Dan
★★★★★ 5/5
GoogleBrilliant, efficient and friendly service from these guys. Got the sale done with no hassle and great communication. Thank you Hayley, Lucy and Ross!
Jenny · 4 August 2024
Agent replied · 24 October 2024
Thanks Jenny - that is really kind of you to take the time to leave such a great review. We are thrilled that you have had a great experience with The Norfolk Agents.
Thanks from all of the team.
★★★★★ 5/5
GoogleWe have yet to complete our sale, but have been very pleased with the service we have received. Very professional photography which showed the house at its best, but also being a true representation of the accommodation. Viewings were arranged efficiently and we are looking forward to continuing a smooth process through to completion.PositiveResponsiveness, Quality, Professionalism, Value
Jane · 26 August 2021
Agent replied · 25 August 2024
Thank you Jane for your kind words, we were very pleased to have agreed a sale for you, we look forward to working with you through to completion of the sale.
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