5/5
Gemma Neale ,who I dealt with on many occasions, was helpful and friendly throughout, with the recent purchase of a property.

Trusted Agent profile · Exeter, Devon
Verified
★★★★★
417 reviews across 3 platforms
The Old City Library, 1 Castle Street, Exeter, Devon, EX4 3PT
Part of Wilkinson Grant, see every office.
Wilkinson Grant's office in Exeter, Devon, at The Old City Library, is rated 4.8 out of 5 across 417 reviews on three platforms, including 346 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our appartment has been under a fully managed service by WG and we have no complaints. WG have a good team who communicate accurately and frequently keeping ...Read the review from landlords
Just a festive note to thank the letting team at Wilkinson Grant Exeter store. All of their team in particular Hannah has been so helpful in resolving small ...Read all 6 from tenants
Wilkinson Grant & Company have long been recognised as one of the West Country's leading independent Estate Agencies. We know that our business is as much about the people we serve and the community we work in, as the properties we sell or let and we strive to provide a very personal service tailored to each individual client. With offices in both Exeter City Centre and Topsham, our front-line staff have over 200 years combined experience in the local property market, and work closely with our respected team of Mortgage Advisors, Surveyors and Land & Development specialists to provide a complete property service.
The Trusted Agent 2026 results for Wilkinson Grant, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Exeter office, from every platform, shown as written. First names only.
5/5
Gemma Neale ,who I dealt with on many occasions, was helpful and friendly throughout, with the recent purchase of a property.
4/5
From a buyer’s perspective, the agent was knowledgeable, reliable, helpful and responded in a timely manner. She was pro-active in helping to sort out problems during the buying process.PositiveProfessionalism
Hi Thomas, Thank you for your kind review, I hope you are settling in nicely to your new cottage! Best wishes, Lucy
5/5
We recently rented a house with Wilkinson and Grant. The service was exceptional throughout the process from the viewing to post moving issues. Highly recommend their servicesPositiveResponsiveness, Quality, Professionalism
Hi Afaf, Thank you so much for the 5 star review! We are really appreciate your review and are glad you are happy in your new home. Thanks the Lettings Team
4/5
Wilkinson Grant did a great job of selling our property in Kenn. Thanks to the whole team!!
5/5
Good customer Service. Gemma had been very helpful throughout the process with the purchase of our new home. Thanks for your support.
5/5
I have been a tenant to Wilkinson Grant and Co for three months now I'm in a twelve month fixed term tenancy at present i wish to stay after the fixed term. I deal with Sonya and she is more than brilliant I never have privately rented through Wilkinson Grant and Co before I find them great and easy to communicate with having learning difficulties and Autism.
5/5
Excellent service thank you. Tenants found quickly and paperwork run smoothly to completion. Many thanks. Next one due August 2023
Thank you Chris, we look forward to working with you again in the future. Leah
5/5
The girls in Wilkinson Grant are very helpful, and professional a pleasure to work with them great communication and any issues was sorted out straight away, Highly recommend excellent servicePositiveResponsiveness, Quality, Professionalism, Value
Thanks Paul
5/5
The team at WG exceeded our expectations and Tess and her colleagues were super helpful at every stage. We swapped agents to join WG and we are very pleased with that decision.PositiveResponsiveness, Professionalism
Thanks Laura, so glad you were pleased with your decision to change agents!
5/5
Wilkinson Grant is a very special company. Over the last ten years they have given me a uniformly excellent service .. significantly in advance of that I receive from managing agents elsewhere. I can unreservedly recommend them
5/5
Excellent service from the team at Exeter. Many thanks for helping to make our move speedy and pain free!
Thank you Darren, glad we could assist with your move. We hope you are enjoying your new home. Leah
5/5
Excellent service.
Our appartment has been under a fully managed service by WG and we have no complaints. WG have a good team who communicate accurately and frequently keeping us informed of any issues that arise and importantly offer solutions. Finding suitable tenants has proved a WG strength and as a consequence we have enjoyed trouble free letting. We have no intention of changing our agent and would recommend WG to prospective landlords.
5/5
Had a great experience with the ladies organising my rental property. They are quick, efficient and a pleasure to deal with. Very grateful for their help.PositiveResponsiveness, Quality, Professionalism, Value
Hi Eve, thank you for the fantastic review. We hope you enjoy your new home!
5/5
I have to say that Wilkinson Grant helped enormously in the purchase of a new build. Although they acted for the developers and not myself, they liaised with me and my lawyers by chasing up matters quickly and efficiently thus helping facilitate the purchase and with the utmost professionalism. An excellent and professional service. Well recommended given my recent experience.
5/5
The staff at the Exeter Office of Wilkinson have worked wonders at both helping to maintain and re let my Flat in Exeter. I would thoroughly recommend them!
The Wilkinson Grant Office in Exeter has once more exceeded expectations! Re furbishing and reletting the property has not been a nightmare but all has gone extremely well with the help of both Sonya and Hannah. Absolutely brilliant, they know their stuff and are a joy to deal with ... friendly, helpful and conscientious!
5/5
Very efficient and friendly, wry comfortable with the price achieved. Thanks Tim
5/5
Thanks to the whole lettings team at Wilkinson Grant & Co real pleasure to work with and highly recommended!PositiveResponsiveness, Quality, Professionalism, Value
Hi Richard, Thank you for your review, it was a pleasure working alongside you and we wish you all the best for the future. Thanks Ria
5/5
Overall great help and friendly staff. I would recommend this estate agent in Exeter if you are planning to rent a property here. Compared to other agencies the properties are priced higher but the properties are in better condition and location. And you get a friendly staff. Professional.
5/5
The contact was great from the day of the viewing up to completion. We had our emails and phone calls answered promptly and professionally.
Thank you for taking the time to write us a review. It was a pleasure dealing with you purchase. Hope you will love living in your new home.
5/5
Very informative, quick and easy. Now I am letting a wonderful place I am pleased to call home.
Thank you for the 5* Review Holly. Hope you settle into your new home!
5/5
I cannot speak highly enough of WG as a whole and our recent experience with Lisa Storer and the new homes team who were first class in every sense! They exceeded our expectations in every department and we will continue use them on all future projects!PositiveResponsiveness, Quality, Professionalism, Value
5/5
. Really appreciated all the help and advice given by Lisa Storer. She is a credit to the company.
Thank you Hilary for your kind words. It was a pleasure to help you find a suitable property. Lisa
5/5
Very efficient service throughout the buying process, would highly recommend
Thank you for your kind words Antonio. You have been a pleasure to work with and we hope you are enjoying your new home.
5/5
Such a great experience for my first time purchase in Exeter with Lucy Morris!! Friendly and Speedy :) Highly recommend !!!!!PositiveResponsiveness, Quality, Professionalism
Thank you for your lovely review Sam. I hope you have settled in well and are enjoying your fantastic apartment especially that roof terrace when the sun comes out!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Wilkinson Grant's Exeter office has 417 reviews across three platforms: 346 on Google, 64 on Facebook, 7 on View Agents.
Wilkinson Grant Exeter is rated 4.8 out of 5 across all 417 reviews, and 4.8 out of 5 on Google from 346 reviews.
6 reviews from tenants, rated 5.0 out of 5 on average. For example, Mikw wrote: "Just a festive note to thank the letting team at Wilkinson Grant Exeter store. All of their team in particular Hannah has been so helpful in resolving small ..."
Yes. In The Trusted Agent 2026 awards: Wilkinson Grant, Exeter won Trusted Agent.
Wilkinson Grant Exeter, The Old City Library, 1 Castle Street, Exeter, Devon, EX4 3PT.