5/5
A super team, great to work with. Always Helpful & kind.
Agent replied · 26 August 2024
It is very kind of you to leave me a review, thank you

Trusted Agent profile · Exeter, Devon
Verified
★★★★★
417 reviews across 3 platforms
The Old City Library, 1 Castle Street, Exeter, Devon, EX4 3PT
Part of Wilkinson Grant, see every office.
Wilkinson Grant's office in Exeter, Devon, at The Old City Library, is rated 4.8 out of 5 across 417 reviews on three platforms, including 346 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our appartment has been under a fully managed service by WG and we have no complaints. WG have a good team who communicate accurately and frequently keeping ...Read the review from landlords
Just a festive note to thank the letting team at Wilkinson Grant Exeter store. All of their team in particular Hannah has been so helpful in resolving small ...Read all 6 from tenants
Wilkinson Grant & Company have long been recognised as one of the West Country's leading independent Estate Agencies. We know that our business is as much about the people we serve and the community we work in, as the properties we sell or let and we strive to provide a very personal service tailored to each individual client. With offices in both Exeter City Centre and Topsham, our front-line staff have over 200 years combined experience in the local property market, and work closely with our respected team of Mortgage Advisors, Surveyors and Land & Development specialists to provide a complete property service.
The Trusted Agent 2026 results for Wilkinson Grant, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Exeter office, from every platform, shown as written. First names only.
5/5
A super team, great to work with. Always Helpful & kind.
It is very kind of you to leave me a review, thank you
5/5
Always helpful and prompt in replies
Thank you Elizabeth
5/5
A very good experience which started with James. It was the first time that we had moved in 46 years so we had forgotten about the time it takes between buying and selling. We will certainly use WG when we move again in 46 years time. All the staff and management were very helpful and good to deal with. One little observation, communication was sometimes frustrating.
4/5
Very efficient, always helpful and willing to offer advice and share their knowledge. I dealt mostly with kayley who I cannot recommend highly enough, but over all teamwork and communication made the process of securing a good tenant appear very easy. Thank you allPositiveProfessionalism
Thank you Sandra, you are always a pleasure to work with. All the best, Kayley
5/5
We have sold a development of 9 Flats in Exeter, from first meeting Lisa and Lucy we found WG to be extremely efficient, friendly but always professional. Lucy worked endlessly to acheive, secure see through the sale until completion. Very impressed!PositiveResponsiveness, Quality, Professionalism
Thank you for such a lovely review. It has been a pleasure to advise and work alongside you, from acquiring the building to handing over the keys to the final purchaser. Thank you for delivering such a beautiful, well finished development.
5/5
The team at Wilkinson Grant were extremely helpful and very supportive with our recent move. They were attentive and went out of their way to assist with questions and queries. I would highly recommend for renting or selling.
Hi Lauren, Thank you for your review glad we could have been of help. It was a pleasure to meet you all and we wish you all the best in your new home. Thanks the Lettings Team
5/5
I would definitely use this firm again when looking for another property - from the first offer I made until the completion date I received a very professional service, and was kept well informed about the progress of the sale by Lucy.PositiveProfessionalism
Thank you Susan for your kind review, I hope you have settled nicely into your lovely new home and are enjoying living in Devon!
5/5
I would definitely use this firm again when looking for another property - from the first offer I made until the completion date I received a very professional service, and was kept well informed about the progress of the sale by Lucy.
Thank you Susan for your kind review, I hope you have settled nicely into your lovely new home and are enjoying living in Devon!
5/5
For the last 10 years I have had two properties let through Wilkinson Grant. Whilst the personnel of the letting team may have changed the professional service, thoroughness and attention to detail has not. The current team are brilliant.
5/5
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5/5
Fantastic service. Not an easy chain but the team were absolutely brilliant from start to finish. James Mold, Kate King, and Nick Turner could not have done any more, not only with the initial sale and purchase, but also in helping to make the whole process as smooth as possible. Good communication and information throughout. Would highly recommend.
5/5
The WG Letting Team in Exeter just organised a tenancy for us and we, as Landlords, are very happy with their services so far. The Team is very professional, effective, friendly and demonstrated excellent communication. The time scale to organise this tenancy was very short but it all materialised very successfully. Many thanks to the WG Letting Team in Exeter for their support.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Great service by the team, they helped me find a place that suited me as soon as possible. Very friendly employees and willing to chat. Fast and responsive service and provided very clear instructions when moving in! Definitely recommend!!!
Hi Cleo, thank you so much for your review I hope you have settled in well to your flat! Thanks, Hannah
5/5
Sonya and the rest of the team make me feel at peace. As a landlord, living oversea, it is very reassuring to know that they jump on everything within minutes. Their communication is also outstanding. Highly recommend!!!
5/5
Good customer Service. Gemma had been very helpful throughout the process with the purchase of our new home. Thanks for your support.
5/5
If you are looking for an agent to manage a rental property can't praise the service offered highly enough. Attention to detail and professionalism by all the team is 1st class!
Thank you for the great review Rich, it is a pleasure managing your property!
4/5
Very helpful and efficient. Fast response times. Thank you
Thank you for your kind comments
5/5
James, Helena and Kate were all excellent. I will use WG again
5/5
Very responsive and proactive throughout both the search and buying process with excellent follow up, guidance and assistance from Lisa even after the purchase had been completed - a pleasure to deal with.
Thank you for your kind words Roger. You and Chrissy have been an absolute delight to work with and I am so happy that we found you your dream home in the end. Lisa
5/5
Excellent customer service from both people we have dealt with. They are very knowledgeable about the area and the properties we have viewed. They responded promptly to any of our calls/emails.PositiveResponsiveness, Professionalism
Thank you Lesley for your lovely review, we look forward to continuing to help you with your search for your next home.
5/5
Recently our washing machine burnt out and caused much stress. Sonya in maintenance dealt with it promptly and efficiently - so a big thank you.
You are very welcome Kartik. Thank you for your kind words. Sonya
5/5
Efficient service
We came into contact with Wilkinson Grant as tenants. They made the process of renting very easy and understandable to us as we were first time renters, for a 2 year period, with a temporary job connected house move. The staff had good local knowledge and handled all our queries with speed and efficiency. When we left the property, again all the paperwork and inspections were undertaken in a swift and professional manner, from staff with whom we were on first name terms with. I wouldn't hesitate to recommend Wilkinson Grant Exeter.
5/5
Excellent customer service with the whole team especially Lisa Storer Very personable and professional in every way.
5/5
I have been renting my flat in Exeter with Wilkinson Grant for years, they are always incredibly friendly and professional. The flat has just been refurbished, overseen by Sonya Cross, Property Manger, who could not have been more helpful - she sourced all the tradesmen, made everything run smoothly, the flat looks great and was let again immediately.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Wilkinson Grant's Exeter office has 417 reviews across three platforms: 346 on Google, 64 on Facebook, 7 on View Agents.
Wilkinson Grant Exeter is rated 4.8 out of 5 across all 417 reviews, and 4.8 out of 5 on Google from 346 reviews.
6 reviews from tenants, rated 5.0 out of 5 on average. For example, Mikw wrote: "Just a festive note to thank the letting team at Wilkinson Grant Exeter store. All of their team in particular Hannah has been so helpful in resolving small ..."
Yes. In The Trusted Agent 2026 awards: Wilkinson Grant, Exeter won Trusted Agent.
Wilkinson Grant Exeter, The Old City Library, 1 Castle Street, Exeter, Devon, EX4 3PT.