Trusted Agent profile · Exeter, Devon

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Wilkinson Grant Exeter reviews

★★★★★ Excellent

417 reviews across 3 platforms

The Old City Library, 1 Castle Street, Exeter, Devon, EX4 3PT

Part of Wilkinson Grant, see every office.

Wilkinson Grant's office in Exeter, Devon, at The Old City Library, is rated 4.8 out of 5 across 417 reviews on three platforms, including 346 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

346

Reviews on Google

This office

Facebook logo

4.8 / 5

64

Reviews on Facebook

This office

View Agents logo

5.0 / 5

7

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Wilkinson Grant Exeter

Wilkinson Grant & Company have long been recognised as one of the West Country's leading independent Estate Agencies. We know that our business is as much about the people we serve and the community we work in, as the properties we sell or let and we strive to provide a very personal service tailored to each individual client. With offices in both Exeter City Centre and Topsham, our front-line staff have over 200 years combined experience in the local property market, and work closely with our respected team of Mortgage Advisors, Surveyors and Land & Development specialists to provide a complete property service.

Awards

The Trusted Agent 2026 results for Wilkinson Grant, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Exeter office, from every platform, shown as written. First names only.

5/5

Google

A super team, great to work with. Always Helpful & kind.

Darren · 5 August 2024

Agent replied · 26 August 2024

It is very kind of you to leave me a review, thank you

5/5

Google

Always helpful and prompt in replies

Elizabeth · 20 October 2024

Agent replied · 3 June 2025

Thank you Elizabeth

5/5

Google

A very good experience which started with James. It was the first time that we had moved in 46 years so we had forgotten about the time it takes between buying and selling. We will certainly use WG when we move again in 46 years time. All the staff and management were very helpful and good to deal with. One little observation, communication was sometimes frustrating.

Wendy · 12 December 2022

4/5

Google

Very efficient, always helpful and willing to offer advice and share their knowledge. I dealt mostly with kayley who I cannot recommend highly enough, but over all teamwork and communication made the process of securing a good tenant appear very easy. Thank you allPositiveProfessionalism

Sandra · 22 June 2021

Agent replied · 21 June 2024

Thank you Sandra, you are always a pleasure to work with. All the best, Kayley

5/5

Google

We have sold a development of 9 Flats in Exeter, from first meeting Lisa and Lucy we found WG to be extremely efficient, friendly but always professional. Lucy worked endlessly to acheive, secure see through the sale until completion. Very impressed!PositiveResponsiveness, Quality, Professionalism

Premier · 22 June 2021

Agent replied · 21 June 2024

Thank you for such a lovely review. It has been a pleasure to advise and work alongside you, from acquiring the building to handing over the keys to the final purchaser. Thank you for delivering such a beautiful, well finished development.

5/5

Google

The team at Wilkinson Grant were extremely helpful and very supportive with our recent move. They were attentive and went out of their way to assist with questions and queries. I would highly recommend for renting or selling.

Lauren · 12 March 2022

Agent replied

Hi Lauren, Thank you for your review glad we could have been of help. It was a pleasure to meet you all and we wish you all the best in your new home. Thanks the Lettings Team

5/5

Google

I would definitely use this firm again when looking for another property - from the first offer I made until the completion date I received a very professional service, and was kept well informed about the progress of the sale by Lucy.PositiveProfessionalism

Cynthia · 22 June 2021

Agent replied · 21 June 2024

Thank you Susan for your kind review, I hope you have settled nicely into your lovely new home and are enjoying living in Devon!

5/5

Google

I would definitely use this firm again when looking for another property - from the first offer I made until the completion date I received a very professional service, and was kept well informed about the progress of the sale by Lucy.

Susan · 28 May 2021

Agent replied

Thank you Susan for your kind review, I hope you have settled nicely into your lovely new home and are enjoying living in Devon!

5/5

Facebook

For the last 10 years I have had two properties let through Wilkinson Grant. Whilst the personnel of the letting team may have changed the professional service, thoroughness and attention to detail has not. The current team are brilliant.

Duncan · 16 July 2024

5/5

Facebook

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Mike · 16 May 2023

5/5

Google

Fantastic service. Not an easy chain but the team were absolutely brilliant from start to finish. James Mold, Kate King, and Nick Turner could not have done any more, not only with the initial sale and purchase, but also in helping to make the whole process as smooth as possible. Good communication and information throughout. Would highly recommend.

Chris · 25 April 2023

5/5

Google

The WG Letting Team in Exeter just organised a tenancy for us and we, as Landlords, are very happy with their services so far. The Team is very professional, effective, friendly and demonstrated excellent communication. The time scale to organise this tenancy was very short but it all materialised very successfully. Many thanks to the WG Letting Team in Exeter for their support.PositiveResponsiveness, Quality, Professionalism, Value

J · 22 June 2022

5/5

Google

Great service by the team, they helped me find a place that suited me as soon as possible. Very friendly employees and willing to chat. Fast and responsive service and provided very clear instructions when moving in! Definitely recommend!!!

Cleo · 30 September 2021

Agent replied · 24 June 2023

Hi Cleo, thank you so much for your review I hope you have settled in well to your flat! Thanks, Hannah

5/5

Facebook

Sonya and the rest of the team make me feel at peace. As a landlord, living oversea, it is very reassuring to know that they jump on everything within minutes. Their communication is also outstanding. Highly recommend!!!

Laure · 15 July 2024

5/5

Google

Good customer Service. Gemma had been very helpful throughout the process with the purchase of our new home. Thanks for your support.

Dks · 30 September 2021

5/5

Google

If you are looking for an agent to manage a rental property can't praise the service offered highly enough. Attention to detail and professionalism by all the team is 1st class!

Rich · 13 September 2022

Agent replied

Thank you for the great review Rich, it is a pleasure managing your property!

4/5

Google

Very helpful and efficient. Fast response times. Thank you

Dr · 22 April 2024

Agent replied · 26 August 2024

Thank you for your kind comments

5/5

Google

James, Helena and Kate were all excellent. I will use WG again

Will · 12 December 2022

5/5

Google

Very responsive and proactive throughout both the search and buying process with excellent follow up, guidance and assistance from Lisa even after the purchase had been completed - a pleasure to deal with.

Roger · 16 May 2022

Agent replied

Thank you for your kind words Roger. You and Chrissy have been an absolute delight to work with and I am so happy that we found you your dream home in the end. Lisa

5/5

Google

Excellent customer service from both people we have dealt with. They are very knowledgeable about the area and the properties we have viewed. They responded promptly to any of our calls/emails.PositiveResponsiveness, Professionalism

Lesley · 22 June 2022

Agent replied · 21 June 2024

Thank you Lesley for your lovely review, we look forward to continuing to help you with your search for your next home.

5/5

Google

Recently our washing machine burnt out and caused much stress. Sonya in maintenance dealt with it promptly and efficiently - so a big thank you.

Kartikeya · 5 March 2023

Agent replied

You are very welcome Kartik. Thank you for your kind words. Sonya

5/5

View Agents
Tenant

Efficient service

We came into contact with Wilkinson Grant as tenants. They made the process of renting very easy and understandable to us as we were first time renters, for a 2 year period, with a temporary job connected house move. The staff had good local knowledge and handled all our queries with speed and efficiency. When we left the property, again all the paperwork and inspections were undertaken in a swift and professional manner, from staff with whom we were on first name terms with. I wouldn't hesitate to recommend Wilkinson Grant Exeter.

Susie · 31 August 2016

5/5

Google

Excellent customer service with the whole team especially Lisa Storer Very personable and professional in every way.

Sarah · 12 March 2022

5/5

Google

I have been renting my flat in Exeter with Wilkinson Grant for years, they are always incredibly friendly and professional. The flat has just been refurbished, overseen by Sonya Cross, Property Manger, who could not have been more helpful - she sourced all the tradesmen, made everything run smoothly, the flat looks great and was let again immediately.

Lucinda · 12 November 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Wilkinson Grant Exeter

How many reviews does Wilkinson Grant Exeter have?

Wilkinson Grant's Exeter office has 417 reviews across three platforms: 346 on Google, 64 on Facebook, 7 on View Agents.

What is Wilkinson Grant Exeter's rating?

Wilkinson Grant Exeter is rated 4.8 out of 5 across all 417 reviews, and 4.8 out of 5 on Google from 346 reviews.

What do tenants say about Wilkinson Grant Exeter?

6 reviews from tenants, rated 5.0 out of 5 on average. For example, Mikw wrote: "Just a festive note to thank the letting team at Wilkinson Grant Exeter store. All of their team in particular Hannah has been so helpful in resolving small ..."

Has Wilkinson Grant won any awards?

Yes. In The Trusted Agent 2026 awards: Wilkinson Grant, Exeter won Trusted Agent.

Where is Wilkinson Grant's Exeter office?

Wilkinson Grant Exeter, The Old City Library, 1 Castle Street, Exeter, Devon, EX4 3PT.

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