Trusted Agent profile · Exeter
★★★★★
697 reviews across 2 platforms
Balliol House Southernhay Gardens, Exeter, EX1 1NP
Vickery Holman's office in Exeter, at Balliol House Southernhay Gardens, is rated 4.8 out of 5 across 697 reviews on two platforms, including 10 Google reviews rated 2.6.
Every review we hold for the Exeter office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent service form Edward at…
Excellent service form Edward at Vickery - He kept us posted all the way through the sale process, not just Edward anyone I spoke to in Vickery were super polite and helpful and kept us posted through the purchase of our property - 100% recommend. Thanks for all your support and service - Bilal and Anam
5/5
TrustpilotA great selling & buying experience with Vickery's
Richard at Vickery Camberley has recently supported us through selling our old home and buying a new build. He has guided us through a difficult time in the property market with sound professional advice, backed up by thorough research to establish a realistic selling price. We moved into our new home 1 week ago and we couldn't be happier. Thanks to Richard and his team for a great experience.
4/5
TrustpilotFirst time buyer
Vickery and co has been great throughout the purchase of my first flat. Thanks to William who has always been accommodating, helpful and friendly, he rang weekly with updates regarding the purchase keeping me in the loop at all times which was extremely helpful. Most people tend to say buying a property is very stressful, but I would say that this been pretty seamless and stress free, this was my first time buying a property, so everything was very new to me and has been a really positive experience. I really appreciate everything! Thankyou!
5/5
TrustpilotEdward has been excellent in his…
Edward has been excellent in his approach to selling our home has always been professional and courteous to us and with his experience it made the move easy would highly recommend him and his team to sell your property.
Dear Mr & Mrs Horton,I am delighted myself and the team have provided an 'excellent' approach when assisting with the sale of your home, it is a real pleasure to have acted for you.If we can be of any further assistance, please do get in touch.Kind regards,Edward Whitaker - Manager
5/5
TrustpilotAdi and his team at the Fleet office of…
Adi and his team at the Fleet office of Vickery & Co were excellent. Although ultimately my property was sold by another agent, the service, energy and tenacity of the Fleet office was superb. They generated many viewings, 2 offers, were prompt with feedback and professional throughout even when disappointed. I have no hesitation in recommending Adi and the team. Thanks guys and I'm sorry it wasnt you that got the sale.
Dear MarkWhat a great review for Adi and the team in Fleet. It's so nice to know that they provided you with such a prompt and professional service.I have passed on your comments to Adi who sends his best wishes.Thank you for taking the time to leave us a review and if we can be of service to you in the future, please let us know.Kind regards,Richard Lake - Director
5/5
TrustpilotSpruce Drive
I bought through Vickery in Lightwater and I can honestly say the whole team made the whole process extremely easy and stress free. Stuart was my main point of contact and was a great help and very knowledgeable. No question or viewing request was trouble for him. I did also have experience with the other Vickery offices who were all equally as helpful and professional. Great estate agent company would 100% recommend
Dear Mr StoneThank you for taking the time to leave us some fantastic feedback. I am delighted you were so pleased with the level of service you received across our offices and I'm glad we were able to help you both find your new home.I hope you have settled in well. If there is anything we can do to help in the future please do not hesitate to give us a call.Kind RegardsStuart Wright - Area Director
5/5
TrustpilotAll in One
I had a few Estate agents out to view the property, before settling on Vickerys, Edward was honest and up front with his review, and this has been the smoothest, most informative and polite service. The best advice was to go with their All in One Service, been brilliant, can't fault the service.Regards Sue Bennett
Dear Ms Bennett,Thank you very much for taking the time to leave Edward this fantastic review.We are delighted that you felt our 'All in One' service was brilliant - and that the process has been so smooth for you! We wish you all the very best for the future.Kind Regards,Richard Orme - Director
5/5
TrustpilotMany thanks to the whole team at…
Many thanks to the whole team at Vickery especially Stuart, Nicky and Lewis for their professionalism, friendliness and for always being there to help with any questions. They have been a pleasure to work with. The "All in One" package and regular Thursday morning updates to inform us of progress worked very well making the whole process very straighforward and stress free. We will certainly recommend Vickery Farnborough to anyone.
Dear Mr & Mrs HazellThank you so much for the wonderful feedback. On behalf of the whole team at the Farnborough office I would like to say it was a pleasure working with you and we are so pleased that you were happy with the service you received. Please do not hesitate to contact if we can be of assistance in the future.Kind RegardsStuart Wright - Area Director
5/5
TrustpilotPurchasing my first home in 12 weeks
With the purchase of my first home had multiple challenges due to my inexperience, however Toby and Edward conducted the whole process in a professional and reassuring manner.
Dear Sam, Thank you for taking the time to leave Toby and myself this review. We genuinely appreciate your kind words and hope you enjoy your new home! Kind regards, Edward Whitaker - Manager
5/5
TrustpilotI had a great experience with Vickery …
I had a great experience with Vickery Estate Agents. Scott was extremely helpful in all matters, right through from reservation, exchange and completion. He went above and beyond what I would expect from an estate agent and I would not hesitate to recommend them to future buyers. Scott was on hand to assist with communication between myself, the developers and both parties' solicitors - helping to resolve any matters that arose.
Dear ChristieThank you for your kind words, it has been a pleasure working with you.I am so pleased that I was able to help you with your purchase and hope that you will be happy in your new home.Kind RegardsScott Molloy - Director
5/5
TrustpilotVickery Farnborough - Professional & Friendly Service
I have been fortunate enough to experience a professional and friendly service from all the team at Vickery Estate Agents, but especially Nicki Wilson at the Farnborough office, who has encompassed everything I would expect from someone marketing our property.From day 1, communication, professionalism, honesty, enthusiasm for the property and a genuine passion for wanting the best for us, was evident.I would have no hesitation in recommending Vickery Estate Agents.
Dear Mrs DavisThank you for leaving such a lovely review and especially your very kind words for Nicki. I have passed these on to her and she is delighted you have been so happy with the service so far. It is always our goal to leave you so impressed you would recommend us, so I am pleased to see that Nicki and the team have delivered yet again. From all the team at the Farnborough office we wish you the very best for your move.Kind RegardsStuart Wright - Area Director
5/5
TrustpilotI’ve recently bought an apartment…
I’ve recently bought an apartment through Vickery. I initially dealt with Jordan Richards and he was incredibly proffesional- he knew what I was looking for and informed me about this property and encouraged me to view it. Edward Whittaker dealt with the sale progression and he kept me thoroughly updated throughout the transaction.
Good afternoon,Thank you very much for taking the time to leave Jordan and Edward such a lovely review.I am delighted we were able to assist you in finding your new home!We wish you all the very best for the future.Kind regards,Richard OrmeDirector
5/5
TrustpilotExcellent service
All the staff at the local offices to us were very patient and helpful. They updated us weekly and kept in contact when anything changed. The very best customer service.
5/5
TrustpilotExcellent Service from Lewis and the team
Lewis was great from the start. From initially showing us the property through to completion. We were kept up to date with weekly progress calls from both sides which were very helpful and kept me at ease. Many thanks again.
Dear Nav,Thank you for taking time to leave this fantastic review for Lewis and the team! If we can be of any further assistance in the future please don't hesitate to get in touch.Kind regards,Edward Whitaker - Senior Client Manager
5/5
TrustpilotOutstanding service …
Outstanding service from Vickery Camberley when selling our flat. Josh and Archie were helpful from start to finish, working in the industry I know all to well how agents can try to hard for the business, these guys were down to earth and straight with details and facts about their service and fees. When it comes to customer service they delivered, for agents and any business doing what you say you’re going to do is paramount and communication is key. Without fail we had a call every single week, whether that be to update us on viewing feedback or updating us on how the offer was progressing. Even if there was not an update we had a call to say so, never stuck in limbo as to what was happening. Great service and you really do get what you pay for! Keep up the good work lads!
5/5
TrustpilotAnother success for Vickery.
Once again a big 'thank you' to the team at Vickery Farnborough. This is the second property that they have helped us with. A professional all in one service that makes your sale easy to manage. All staff are extremely courteous, communication is excellent. Particular thanks to Matthew Bozier who has been most helpful.
Dear Mrs KiteIt has been a pleasure working with you again and I am so pleased you found the service and the All In One package so helpful. I have passed on your kind words to Matthew. Thank you again for taking the time to leave us a review.Kind RegardsStuart Wright - Director
5/5
TrustpilotA great experience
This is my second review within a short space as I wanted to thank Lewis Visioli and Richard Orme for helping us find what we wanted. Although very early days in the process I was very pleased with Lewis’s professional approach and demeanour. A very pleasant young man who is easy to deal with. Many Thanks
Dear Mr Allen,Thank you very much for taking the time to leave such a lovely review! We are delighted to have been able to help you find your next home.Kind regards,Richard Orme - Director
5/5
TrustpilotHighly recommend Vickery
We had our property on the market with the West End branch and although we didn't end up selling through Vickery we couldn't fault the service delivered by Sam Teague at West End and his team. Sam was always on hand to answer any of our queries and was professional yet friendly throughout. We would highly recommend Vickery and will most definitely market any future properties with them. Thank you!
Thank you for taking the time to leave us a review.I have passed your kind words onto Sam Teague and the West End team. I am so pleased you would recommend Sam and Vickery and it goes without saying if we can be of assistance in the future please do not hesitate to contact us.Kind Regards Stuart Wright, Area Director
5/5
TrustpilotHouse Sale by VickeryEstate Agents
Alex Cox and his colleagues provided an excellent professional and very efficient service, including regular update communications.Alex is personable, very positive and easy to communicate with.The 'all in one scheme' is more expensive than managing separate arrangements but so much easier and convenient, providing a seamless service.Alex achieved everything he outlined on our first meeting including 'the asking price' and is continuing to monitor the final stages of our sale.
Dear John Tyler,Thank you for taking the time to leave such a fantastic review of the service you have received from Alex Cox and his colleagues. I am delighted to hear that you have found our 'all in one' service easy and convenient, and that Alex has delivered on his marketing advice, while providing you with a seamless service. I have passed your comments on to Alex and his team in the Frimley branch, who will continue to be on hand up until completion of the sale. If we can be of any assistance in the meantime please do not hesitate to let us know. Kind Regards,Richard Lake - Director
5/5
TrustpilotCouldn't be happier!
We used Vickery's all in one service, and really couldn't have been happier. Our house was sold within days of going onto the market at full asking price and the customer service was second to none. Throughout the entire process we were kept up to date and given really helpful guidance when we needed it. Would wholeheartedly recommend Stuart and the team at VickeryThank-you so much!!
Dear EmmaThank you for taking the time to leave our Fleet team such a fantastic 5* review. I'm delighted the 'All In One' package worked so well for you and that you were so pleased with the service. It has been a pleasure working with you.Wishing you and the family a very Happy Christmas from all of the team here.Kind RegardsStuart Wright - Area Director
5/5
TrustpilotReliable, honest, trustworthy, and with flawless service
I would like to thank Stuart and his team for all their help in making our dream home purchase a reality. Vickery were there at every step and aided with every query we had. Great communication between buyer and seller and nothing was too much effort. The property we bought was a project down Lightwater’s best road and we are absolutely delighted. A bargain! Many thanks from the Preston’s.
Dear Mr PrestonThank you for taking the time to leave us a review of the service you received from the Lightwater office. I am delighted we were able to assist you and your family throughout the process. I have passed on your kind words to the whole team.If there is anything we can do to help in the future please do not hesitate to let us know. I'm sure we will see you around the village.Kind RegardsStuart Wright - Area Director
5/5
TrustpilotThank you
Alex Cox and his team at Frimley did a superb job marketing and selling our house. Very professional service despite having to navigate the complications of us being overseas. Thoroughly recommend. The Lettings team in Camberley rented out our prioperty for two years prior to its sale. They found great tenants and were always on hand to assist. Karen Howard was always very knowledgable and efficient. Thank you Vickery
Dear Mrs DavisonWhat a great review.I am so pleased to hear that Vickery, and on this occassion Alex, were able to provide you with such a professional service again.I have passed on your comments to all who have been mentioned and would like to thank you for taking the time out to write it.Kind regardsRichard Lake - Director
5/5
TrustpilotThank you
We want to say a massive thank you to Nicki Wilson who works at the Farnborough Branch. She has been amazing throughout buying our first house and she has kept us updated through the whole process. She is very friendly and approachable! We highly recommend using Vickery in Farnborough and all the staff have been amazing!
Hi Natalie and Juan.Thank you very much for your kind words. I will let everyone know your appreciation. Wishing you every happiness in your new home.Nicki WilsonCustomer Service Agent
5/5
TrustpilotExcellent from the start to exchange
Excellent from the start to exchange! Very special thanks to Elliot and Brad . Always calm and honest , totally professional. I used the all in one offer which I would highly recommend. Excellent value for money and headache free ! Simon was very accessible through out the conveyance. Well done to all and huge thanks again. Jenny Redhead
Dear Mrs RedheadThank you so much for taking the time to leave such a fantastic review for Elliot & Brad in the Farnborough office. I am delighted you have such a good experience with the 'All In One' package. Kind RegardsStuart Wright - Area Director
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