Every review we hold for the Exeter office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI was really pleased with the tenant…
I was really pleased with the tenant find service that l recently received from all the staff. In particular Nicky who was very friendly and helpful, always keeping me informed along with her colleagues. A suitable tenant for my property was found having listened to what l was looking for. I have used Vickery for many years and they have always been very helpful giving honest advice, even when a tenant has been found. I would highly recommend them.
Alan · 24 April 2019
Agent replied · 11 June 2024
Dear Mr HarringtonThank you for taking the time to leave such a fantastic 5* Review for the Farnborough office. I am glad to see the team have been looking after you and your rental property and have continued their high level of service.Kind RegardsStuart Wright - Area Director
★★★★★ 5/5
TrustpilotSuch a fantastic service
Such a fantastic service! Chris from the Frimley/Camberley offices has been amazing during our sale and purchase. Moving house is said to be one of the most stressful things you can do but Chris took all the stress away. Communication was excellent and no question too silly or task too big. He really went out of his way to help us with everything. We used the 'all in one' conveyancing service which was also excellent. Lorraine and Sarah were so helpful and responded to emails very quickly. Thank you so much, we would definitely use Vickery again.
Sarah · 12 August 2018
Agent replied · 11 June 2024
Dear Mrs Thomas,I'm so pleased that this process has been so positive and stress free for you. This is exactly what we have set out to achieve with our All In One service, making the process as seamless as possible for our Buyers and Sellers in order to get everyone moving to the timeframes they need to move to.I will be sure to pass on your comments to Lorraine and Sarah in Specialist Property Lawyers too.We look forward to seeing you on completion day!Kind regardsChris Gray - Manager
★★★★★ 4/5
TrustpilotHave found my perfect home thanks to Vickery
Sam Teague and the Vickery team in West End and Lightwater were very pleasant to deal with. They did their best to make my sale and purchase as smooth as possible. There was a slight confusion over the need for an indemnity insurance before I could sell. This was not actually required in the end! Also, I was not fully informed of an extra part of the chain at the top end until very late on. Fortunately, it did not negatively impact. Sam was happy to address any queries I had at every stage and did so swiftly and politely which i did appreciate. Many thanks! I have found my perfect home thanks to Vickery.
Carol · 23 July 2018
Agent replied · 11 June 2024
Dear CarolThank you for taking the time to leave us a review. I am delighted Sam and the team were able to assist you in both selling your property and helping you move to your perfect home. As always there were challenges along the way but I am glad you have been happy with the service you received along the way.Wishing you a very happy future in your new home from the whole team at Vickery.Kind RegardsStuart Wright - Area Director
★★★★★ 5/5
TrustpilotVickery's Lettings Department
We have used Vickery Estate Agents as the Managing Agent for our rental property, which has become our pension fund, for over eight years. We are pretty exacting as, being our pension provider, we wish to maintain the property in top condition in order to attract the right tenants. Vickery will source reliable tenants, finance/credit checked according to recognised industry standards. As we are 'absent landlords' we very much rely on Vickery to advise us the condition of the property and when any work or maintenance requires to be undertaken and to confirm that it has been undertaken to a proper standard and including when any of the fixtures or fittings require updating or replacing. During our time with Vickery we have come to rely very much on Karen Howard and her team and have a very good relationship with them and they know what we expect and how we work with them and the property. As well as Karen of particular note also is Bridget Hutt who looks after the financials and James Dickson and Chris Mason who assist on any maintenance issues that may arise.
Mr · 11 July 2018
Agent replied · 11 June 2024
Dear Mr BellThank you ever so much for taking the time to leave us such a positive review. I am delighted that you are happy with the level of service that you have received from Vickery Lettings over the years.I will be sure to pass on your kind words to the rest of my team.I hope the sun is still shining in Guernsey!!Kind regardsKaren Howard - Lettings Admin. Department Manager
★★★★★ 5/5
TrustpilotSimply the best
Simply the best. Vickery are a shining light among estate agents. I received appraisals from several estate agents but Vickery come out miles ahead in all respects. Throughout the sale of my flat, they hit every mark. I was really impressed with their local knowledge, passion and professionalism.
Thomas · 16 July 2026
★★★★★ 5/5
TrustpilotExcellent service and very supportive
Vickery West End provided an excellent service and were very supportive throughout selling our (old) house. When the original buyer dropped out of the sale Vickery were quick and efficient in getting new viewings in.We were mainly in contact with Charlie and he was easy to talk to and get in touch if we had any questions. They were very patient with us and always kept on top of it all.It was a rollarcoaster of a journey but we got there in the end.Thank you so much Charlie, Sam, Andrew, James and team at Vickery West End!
Mrs · 20 April 2018
Agent replied · 11 June 2024
Dear Mrs BrahamI am very pleased to hear that our team in West End provided such an excellent and supportive service during the sale of your property.I have shared your comments with the team and would like to thank you for taking the time to leave us such a great review.Kind regards,Richard Lake - Director
★★★★★ 5/5
TrustpilotProactive and great to deal with
We were very happy with the service we had from Vickery when selling our property in Frimley. Edward was proactive in his approach from the offset which was key, during a difficult market, to us getting a fair price for our home. The rest of the team including Lewis and Joe were equally as helpful throughout. Thanks to all at Vickery for helping us move on to the next phase of our life.
Greg · 2 May 2024
★★★★★ 5/5
Trustpilotland and new homes
We first met Scott Molloy last summer when we purchased a piece of land with planning in Frimley. We contacted Vickery to get some comparable sales figures and were put in contact with Scott who advised us on recommended sales figures. Scott kept in contact with us throughout the build process and advised us on the level of specification to achieve good sales results. I would have no hesitation in recommending Vickery, Scott and his team, I found them to be polite, knowledgeable and efficient . Scott always kept us up to date with where we were with the sales process and I consider him and his team to be very professional. I would use their services again and thoroughly recommend.William FlynnDirectorWilliam James Construction Ltd
William · 12 March 2018
Agent replied · 11 June 2024
Dear William Flynn,thank you for sharing your experience with Scott Molloy and our new homes team. I am delighted that we have been able to provide you with a service that you would recommend to others, and hope that we are able to work with you again in the future. I have passed on your feedback to Scott and his team, who send their regards. I am sure we will be in touch again in the future, but in the meantime if there is anything we can do for you please do get in touch. Kind RegardsRichard Lake - Director.
★★★★★ 5/5
TrustpilotDuring the last 5 months Richards…
During the last 5 months Richards continuous counsel, guidance and support is something to be honest I am unable to put into words. Richard will testify that this has probably been one of his most testing exchanges he has faced for multiple reasons. Every time we faced an obstacle Richards gravitas and calmness ensured the purchase of Mallam House, 19 Castle Road, Camberley went ahead. The deal had to be honest died a couple of times however Richards brilliance allowed us to reach exchange last week on the 8th March. I can without any doubt that this deal would not have happened with our Richard. In an era where customer service and feedback is king I wanted to take the time out to send you this mail as I feel what Richard has done over the past 5 months is not simply ‘ his job’ he knew how much securing this house meant to me and my family and he has played a part in making what will be our dream home a reality. Richard, once again many thanks and I will be in touch to arrange to have you over for dinner as a way of saying thank you.RegardsDeepak
Deepak · 12 March 2018
Agent replied · 11 June 2024
Dear Deepak Bhardwaj,Thank you for taking the time to leave such a detailed review regarding your dealings with Richard Orme in our Camberley office. It is great to hear that Richard was able to go above and beyond the call of duty for you in order to secure your new home. We strive to give industry leading service at Vickery, and I am delighted that Richard was able to demonstrate this to you. I have passed your kind words to Richard, and he sends his warmest regards. From everyone here at Vickery we wish you the very best in your new home, and if we can do anything to assist you please do not hesitate to pick up the phone. Kind Regards, Richard Lake - Director.
★★★★★ 5/5
TrustpilotI used Vickery estate agents in Frimley…
I used Vickery estate agents in Frimley and Fleet and were very happy with the service we received.We dealt with Scott Molloy who was very professional and helpful in every way.He kept us informed throughout the sale of our property and pushed things through from start to finish.He is a polite and very approachable person who strives to do his very best for his clients.He makes you feel that you are his most important client and that he makes every effort to ensure your property is going through the sale process without delay and acts on any issues without delay.I would have no hesitation in recommending Vickery estate agents to any potential buyers and sellers.
Pat · 12 March 2018
Agent replied · 11 June 2024
Dear Pat Flynn,Thank you for leaving such a lovely review of the service provided by our New Homes and Frimley teams. It is great to hear that you had a great experience, combined with such a personal service from Scott Molloy, and that you would recommend our services. I have passed on your feedback to the team, and we wish you the very best for the future. If there is anything else we can do to help please do not hesitate to pick up the phone.Kind Regards,Richard Lake - Director
★★★★★ 5/5
TrustpilotGood people, great comms, house sold.
Richard and team were great selling of our house in Camberley Nov 2021. Despite the effort and time requied the whole team were positive and engaging throughout. Everything they took charge of went smoothly and to plan. The level of communication was excellent, not just when phoning the office but also proactive updates on how the sale was progressing. Good people, great comms, house sold. Whats not to like!
Ed · 11 November 2021
Agent replied · 11 June 2024
Dear Mr and Mrs Currie,Thank you so much for taking the time to leave us this lovely review! I have passed your comments onto the team, and we all wish you the best for the future. Kind RegardsRichard Orme - Director
★★★★★ 5/5
TrustpilotVickery's Farnborough helped me get on the property ladder
My mum and I were looking for properties in the Farnborough area that I could hopefully move into in order to make me closer to work. And also get me moved out of the house as I am 22. Having been to other estate agents in Farnborough, we felt a bit deflated as we thought our set budget could not get us as far as we thought. However, on the off chance, we came accross Vickery as we were leaving another estate agent, and decided to give them a try. Almost immediately, Dan and Richard made us feel very at home and found us a really great selection of properties to review. Not only did they find us a wonderful selection of properties to view immediately, but Dan even drove myself and my Mum to 4 different properties, which we both thought was a very considerate touch. The properties we viewed were of very high calibre, and conducted in an extremely professional manner. They went above and beyond to make sure we found what we wanted, at a moments notice.Very friendly and professional atmoshphere, we are very thankful to Dan and Richard for everything they did for us.
JoshC123 · 12 January 2018
Agent replied · 13 June 2024
Dear JoshThank you for taking the time to write such a great review.It has been a pleasure working with you and I am so glad that we were able to help you find your new home.We will be in contact with you throughout the process and should you need any assistance please contact us.Kind RegardsRichard Lake - Director
★★★★★ 5/5
TrustpilotMy property in London was under offer …
My property in London was under offer and I was anxious to purchase a house in or near Camberley. As I was downsizing it was important to find the right agents to help me in my search. I visited the Vickery Camberley office and I was greeted by IEUAN a very knowledgeable and professional young man who immediately took me to view two properties. Because of his help I secured the purchase of a house where I will move in a few days time.I have no hesitation in recommending Vickery and all its staff because of their knowledge of the area combined with their expertise.
Paola · 5 December 2017
Agent replied · 11 June 2024
Dear Mrs ZanasiThank you for taking the time to write such a great review.It's great to hear that Ieuan provided you with such a knowledgeable and professional service and was able to help you in your search to find suitable property for you to purchase.We hope that your move goes smoothly and that you will be happy in your new home.Kind regardsRichard Lake - Director
★★★★★ 5/5
TrustpilotWe were very pleased with the …move at vickery.
We were very pleased with the efficiency of the staff at the fleet branch of vickery.As we have never moved for 38yrs it was very scary for myself and my husband as we had no idea what we had to do ,but Adi was always there to talk us through everything and it was never any trouble for him to listen when we were worried and always put our minds at ease .Also Evie was always a joy to see when showing people around our home with a lovely smile.All in all it was made a very easy and quick experience .Very pleased indeed.
Mr · 15 November 2017
Agent replied · 11 June 2024
Dear Mr & Mrs BlackburnThank you for your lovely comments regarding the service provided by Adi and Evie.It is so nice to hear that they both provided such a good service during the sale of your property and that Adi was always available to explain the process and was there to answer any queries you had.Adi will be available, should you have any questions, up to completion and I would like to thank you for taking the time to leave your review.Kind regardsRichard Lake - Director
★★★★★ 5/5
TrustpilotVickery Estate Agents - The Real Deal!
I dealt with one person, who showed from the outset that his single aim was to provide me with experienced, considered advice in order for me to sell my property. In Hasan's absence, others assisted, but he was the main person and I felt that he understood my needs. His initial strategy advice was sound. I followed that but when it was clear that we needed to alter tactics, he again provided sound advice. The move from a fixed price to 'offers in excess of' attracted plenty of interest. Hasan was knowledgeable concerning the local market, kept me informed with weekly update telephone calls, even when there was little to say and remained positive, understanding and on my side throughout.
Neil · 7 November 2017
Agent replied · 11 June 2024
Dear Mr GammonWhat a great review for Hasan in our Farnborough office, your feedback is much appreciated. Thank you for taking the time to write it during, what must be, a very busy time at the moment for you.It is nice to know that Hasan provided such a good service and kept you informed and updated during the sale of your property.I have passed on your comments to Hasan and we hope that you will be happy in your new home.Kind regardsRichard Lake - Director
★★★★★ 5/5
TrustpilotAbsolute pleasure
This is now the second time I have used Vickery & co for letting out my property and this is the second time they have let it in the first viewing! The tenants have moved in and I couldn't be more pleased. Adi from the Fleet office was extremely professional and provided us with first class customer service as he always does; keeping us updated and keen to help. I highly recommend Adi and Vickery if you are considering to let out a property.
Sahil · 17 October 2017
Agent replied · 13 June 2024
Dear Mr SharmaThank you so very much for taking the time to leave such a positive review.I'm very pleased to hear that the Fleet team were successful in securing tenants for the property and that you have been happy with the service you have received from all those involved with the new tenancy.We wish your tenants well in their new home.Kind regardsKaren Howard - Lettings Admin. Department Manager
★★★★★ 3/5
TrustpilotThey say moving house is one of the …
They say moving house is one of the most stressful things you can ever do, and this proved to be our experience, having put our house on the market with Vickerys in West End in March 2017, it took seven stressful months and three buyers later to get to exchange and we had to finance the purchase of our new home separately from the sale or lose it due to the delays. Vickerys were very good at the start, very pro-active and kept us informed with their 'Thursday updates' but these petered out as time went on and the frequency of the communications deteriorated. More often than not, we had to contact them for an update which only added to the stress levels.To be honest, a lot of this was due to the buyers solicitor who (for reasons best known to himself) protracted the negotiations unnecessarily (the view taken by our legal team) and the buyer himself changing the rules days before we were due to exchange and adding months to the timescales in the process. Whenever we called Vickerys for an update during this time they were always polite, assuring us our buyers genuinely wanted to buy.In hindsight, I think the team at the West End office did the best they could to secure the sale under quite difficult circumstances and for that I thank them wholeheartedly.
Richard · 8 October 2017
Agent replied · 11 June 2024
Dear RichardThank you for taking the time to leave us feedback. At Vickery we strive to give the highest level of service and I have passed on your comments to the West End office. I can see it has not been straight forward and at times stressful for you but I am glad that between Specialist Property Lawyers and the Vickery West End office, they were able to overcome all the difficulties presented along the way and finally make your move happen.From all of us here, we wish you the very best for your future in your new home.Kind RegardsStuart Wright, Area Director
★★★★★ 5/5
TrustpilotA huge THANK YOU.....
We just want to say a huge THANK YOU to Alex and Alan for all their help with our move. From the moment we signed up with them they couldn't have been any more supportive. Alan was a pleasure to see when bringing people round to view our property always polite, cheerful courteous and professional, even the dog took a shine to him. Alex has been a rock closing the deal keeping us up to date with how everything is proceeding and chasing down the chain to push things along. I'm going to miss our daily catch ups. Thank you both again you have made this process almost enjoyable. We will continue to sing your praises for a long time to come.Kindest regards Brenda,Karen & Holly Williams
Karen · 14 September 2017
Agent replied · 11 June 2024
Dear Brenda, Karen & HollyAlex and Allan would like to thank you for writing such a great review, they both said that it was a pleasure working with you.I am so pleased that they provided you with such a courteous and professional service and that they kept you informed regularly during the sale of your property.We hope that you will be happy in your new home and that we can be of service to you again in the future.Kind regardsRichard Lake - Director
★★★★★ 5/5
TrustpilotWe would both like to say a very big …
We would both like to say a very big thank you to Alex, James and the rest of the team at the Frimley branch of Vickery in trying their hardest to achieve a sale for our property, unfortunately at this difficult time it has not been possible, a move would have been lovely but not essential, we will try again a little further down the line and would certainly go back to Vickery's first they are a first rate very Trustworthy, Professional and very pleasant company to deal with.With Kind regardsJacky and Derek Barlow
Jacqueline · 13 September 2017
Agent replied · 11 June 2024
Dear Mrs BarlowWhat a great review for Alex and James. It is so nice to hear that they both worked hard for you and that they provided such a professional service.I have passed on your comments to Alex and James, who would like to thank you for your kind words and have said that they hope to be of service to you again in the future.Kind regardsRichard Lake - Director
★★★★★ 5/5
TrustpilotTrustworthy, transparent and a pleasure to work with!
Speaking as buyers who purchased a property through Vickery (Lightwater branch), we can say that we have no hesitation in recommending them. Stuart, James and the team were all a pleasure to deal with and came across as completely open, honest and transparent in all dealings. They even pushed us to find the right property, even when we originally thought it would be outside of our budget.Once a deal was agreed, the team were in regular weekly communication whilst the legals were progressing and worked well with the other agents in the chain to ensure a successful outcome.In some aspects they actually went above and beyond the expectations of a typical agent during the pre-sales phase, negotiating and ensuring a deal could be done with all parties to complete the chain.A pleasure to deal with!
Mr · 6 September 2017
Agent replied · 11 June 2024
Dear Mr & Mrs GalbraithThank you for taking the time to leave us such a lovely review. I am delighted that we were able to help you find your next family home and that you were happy with the service throughout the process.I look forward to seeing you on the day of completion to hand over the keys.If we can be of any assistance going forward please do not hesitate to call us.Kind Regards Stuart Wright, Area Director
★★★★★ 5/5
TrustpilotExcellent Service
Through the process of searching for and enquiry about new flats for me and my friend to move into, I was very quickly called and helped by Hasan. He was quick to get us a viewing and had all the right information we needed to conclude on our decision making, and find the right fit for us. Due to the excellent service we received from Hasan and Vickery I would definitely recommend the company and Hasan himself to family and friends searching for a new home.
Daniel · 31 August 2017
Agent replied · 11 June 2024
Dear Mr SavidesI am so pleased to hear that you have received such a great service from Hasan in our Farnborough office.It's so nice to hear that he was able to help you with your search and find a flat which was right for you.Thank you for taking the time to leave us a review and we hope that we can be of service to you again in the future.Kind regardsRichard Lake - Director
★★★★★ 5/5
TrustpilotReally Great Service and would definatly recommend
I am a first time buyer and have lost count of the amount of estate agents I have dealt with, most of who were pushy, aggressive and were just after a quick sale.One thing I would say about my experience with Vickery in Camberley is how different, personal and professional they are. I have had the pleasure of having James Collet helping me in my search and unlike some of the others I have dealt with he was honest, approachable, friendly and I trusted him completely in helping me search for my property as he just understood exactly what I wanted.I have now got an exchange date and have definatly found the right first home-all thanks to James.I will not think twice about recommending James and Vickery to my friends and colleagues and he is truly a great asset to your team.Wishing you all the bestThanksYasmin
Yasmin · 31 August 2017
Agent replied · 11 June 2024
Dear Miss QaiumWhat a lovely review for James, thank you for writing it and your recommendation. Vickery pride ourselves in training our staff to provide a professional and honest service to all of our clients and applicants, and it is so nice to hear that James has provided you with this.I have passed on your kind words to James and we hope that you will be happy in your new home.Kind regardsRichard Lake - Director
★★★★★ 4/5
TrustpilotHouse selling through Vickery
On the whole, I was very pleased with the service I received from Vickery particularly Client Manager Ieuan Denman who helped out with a lot of advice and encouragement when things were going slowly. The only disappointment was the fact that the house was put up for sale at an inflated price which then had to lowered considerably in order to attract a buyer.New to the tactics of house selling I found this hard to come to terms with.However I thank the team in Camberleyfor all their hard work, and a successful outcome. Sincerely.Mrs. Gay Belford
Mrs · 18 August 2017
Agent replied · 11 June 2024
Dear Mrs Belford,Thank you very much for sharing your feedback, in particular your dealings with Ieuan Denman and the rest of the Camberley team. It is great to hear that Ieuan was on hand to provide you with advice and encouragement, leading to a successful outcome. I have passed on all of your Feedback to Ieuan, and he sends his warmest regards. Thank you once again for sharing your thoughts, and we wish you all the best for the future. Kind Regards,Richard Lake - Director
★★★★★ 4/5
TrustpilotPatience and Dogged Determination Wins The Day!
Vickery Estate Agents handled the sale of my property in Farnborough from August 2016 until January 2017, when it was successfully concluded after six months.But I first approached Vickery in the summer of 2015 for an initial valuation, on the recommendation of a friend, and on the understanding that the following sale would be some time coming.Adi Mudolkhar, who provided the initial valuation and directed the subsequent sale, demonstrated incredible determination and patience throughout what proved to be a lengthy, and, at times, fractious process. Fractious, because I am a demanding customer, was under pressure to conclude the sale, and had to contend with other parties in the transaction who otherwise were not as forthcoming as I had expected them to be at critical junctures of the sale process.From start to finish, Vickery -- and in particular Adi Mudolkhar -- were professsional, communicative and dogged in their pursuit to conclude the sale of my property to my satisfaction, despite some of my misgivings along the way.Anyone can stand in your corner when life is rosy: but you can only depend on those who will stand in your corner when the chips are down; I count Vickery among the latter.I have no hesitation in recommending Vickery as an estate agent, and Adi Mudolkhar in particular.
Roger · 15 June 2017
Agent replied · 11 June 2024
Dear Mr BennettWhat a great review for our Farnborough Office and in particular Adi.We always strive to ensure that we provide a good, professional service for our clients and so your acknowledgement is much apprecitated.I have passed your kind comments onto Adi and the team who also agree that although the sale process was at times fractious it proves that with determination, patience and team work you get the desired result.Thank you for taking the time to write the review and in recommending us.Kind Regards,Richard Lake - Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.