Trusted Agent profile

Vickery Holman reviews

4.8

★★★★★ Excellent

698 reviews across 2 platforms

Balliol House Southernhay Gardens, Exeter EX1 1NP

Vickery Holman's Exeter office at Balliol House Southernhay Gardens is rated 4.8 out of 5 across 698 reviews on two platforms, including 10 Google reviews rated 2.6. The 688 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

2.6 / 5

10

Reviews on Google

This office

Trustpilot logo

688

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Exeter office, from every platform, shown as written. First names only.

5/5

Trustpilot

Scott and Jordan did a great job with…

Scott and Jordan did a great job with the sale of my house, professional throughout and a wealth of knowledge to call on. Some challenging solicitors made the process difficult but Jordan soldiered on and with his help we managed to exchange. Thank you for all of your sterling efforts!

John · 27 January 2026

Agent replied · 5 June 2026

Dear Mr Keogh, We appreciate you taking the time to leave your positive comments about the recent sale of your property! We look forward to working with you again in the future! Kind Regards, Jordan Richards - Manager

5/5

Trustpilot

Highly Professional

Toby was the first agent I met at Vickery's and is ultimately the reason i have continued to pursue a long term relationship with the agency.

Will · 31 March 2026

5/5

Trustpilot

Selling our House with Vickery

We would like to express our sincere thanks to Vickery Frimley for their outstanding service during the sale of our property. We especially want to recognise Edward, who went above and beyond throughout the entire process. His professionalism, clear communication, and genuine personal touch made a real difference and took so much stress out of the experience.

Rhys · 19 November 2025

Agent replied · 25 December 2025

Dear Rhys, It has been a joy to read your thoughts and feedback as to your experience with myself and the team for the sale of your property. We want to thank you for the opportunity to act for you and for taking the time to leave this review. We wish you every success in the future! Kindest regards, Edward Whitaker - Manager

5/5

Trustpilot

Very good services

We had an absolutely wonderful experience working with Sarah Morris from Vickery and Company. From the very beginning, she was incredibly helpful, attentive, and professional. Her expertise and knowledge made the entire process of renting our beautiful new home smooth and stress-free.Sarah went above and beyond to understand our needs and preferences, ensuring we found the perfect house. She was always available to answer our questions and provide valuable insights, making us feel confident and well-supported every step of the way.We are so pleased with the exceptional service we received and couldn't be happier with our new home. We highly recommend Sarah Morris and Vickery and Company to anyone looking for a reliable and dedicated estate agent. Thank you

Marius · 15 July 2024

5/5

Trustpilot

Excellent and professional service

Vickery Estate Agents were very professional from start to end of the selling process. Staff from all the local branches came to view the property to familiarise themselves. We were kept informed of the sales progress with a weekly phone call. Every time we rang the office or went in there, the staff knew who we were and were charming and engaging. Thank you to all the team in the Camberley office.

FG · 28 November 2022

Agent replied · 11 June 2024

Dear FG,Thank you very much for taking the time to leave us this wonderful review! It has been an absolute pleasure working with you over the past few months, and we all wish you the very best for the future!Kind regards,Richard Orme - Director

5/5

Trustpilot

A great service from Vickerys staff.

A big thank you to William Burgess and Edward Whitaker for your excellent service in securing the sale of my late step mother's property. I think it fair to say that given all the problems during the sale, you both stepped up to the mark and you are clearly both a valuable asset to Vickerys, long may your successes continue.

Alan · 13 November 2023

Agent replied · 11 June 2024

Dear Mr Jayes,Myself and William are extremely grateful for the brilliant review you have taken time to leave. I am delighted we have been able to provide an 'excellent' service.Ourselves and the team wish yourself and the family all the best for the future!Kind regards,Edward Whitaker - Senior Client Manager

5/5

Trustpilot

Stokes Lodge

Finally completed the sale of my parents property, I would like to thank Edward at the Camberley branch for all his hard work. Every Thursday he would call with a update on where we were in the processings ever when nothing had happened he would still call, very polite, professional and friendly. Also thanks to Joshua for calling when Edward was not around. Thanks you for providing an outstanding service. Pauline Owen xx

Mrs · 28 September 2022

Agent replied · 11 June 2024

Dear Mrs Owen,Thank you very much for taking the time to leave Edward and Joshua such a fantastic review! I am delighted you found the service to be outstanding! It has been a pleasure working with you.Kind Regards,Richard OrmeDirector

5/5

Trustpilot

Proactive sales experience

In the end I didnt purchase or sell a property through Vickery, but i was on their mailing list and they did contact me about a couple of properties. Ryan struck the right balance between keeping me informed about properties and asking how my sale / search was going without feeling like I was being harassed. I'd consider using their services in the future

Robert · 28 May 2026

5/5

Trustpilot

Outstanding service

We chose Vickery and Co to sell my late parents’ property in late November 2023. I was very pleased indeed with the quality of service we received from the Camberley manager, Edward Whitaker and the team throughout the 6 month process. The professionalism was excellent and never wavered. Communication from Edward and his colleagues was always prompt, courteous, regular, helpful, relevant, friendly and efficient. The competence of Edward and his team was impressive from start to finish, through the ups of the downs of the process. They really know the housing market well and have so much experience. I was grateful for much helpful advice. I felt sure throughout that I had made the right choice of estate agency and am very grateful indeed to Edward and his colleagues.

CL · 16 June 2024

5/5

Trustpilot

Edward and the team where absolutely…

Edward and the team where absolutely superb with the sale of my mothers house. They were kind, courteous and very respectful. Edward kept us informed throughout the process - and quite frankly I’m certain his diligent process of keeping on top of everything is what made the sale happen.I wouldn’t hesitate to recommend Vickery.

Paul · 7 February 2024

Agent replied · 11 June 2024

Dear Paul,Thank you for taking the time to leave this review, it was an absolute pleasure to have acted on your mothers and the rest of the family's behalf. I do hope your mother also enjoys her new home.Myself and the rest of the team wish yourself and your mother all the very best for the future and if there is anything else we can do to help, please don't hesitate to get in touch.Kind regards,Edward Whitaker - Manager

5/5

Trustpilot

A year on the market and 3 different…

A year on the market and 3 different estate agents before we found Vickerys but we finally got it sold thanks to Matt! Weekly communication and no false promises. Within a month of being on the market we had an offer and then it was plain sailing from there. We can't thank Matt at vickerys enough for getting it done. Though we are moving out of Surrey I will still highly recommend to friends and family. A heartfelt thank you

Rachel · 2 June 2024

5/5

Trustpilot

Fantastic, professional service

Elliott Ward is an excellent communicator and highly professional. He kept me in the loop whenever we've needed to correspond and taking the time to give me weekly updates.To have Elliot on your case with his communication skills was fantastic.I was not Elliott’s direct client I was the buyer however his determination to ensure that the process went as smooth as possible I am so grateful. There were various complications with getting this property over the finish line, so t thank you for all your time and hard work. Excellent service from start to finish from Elliott, Brad and the Farnborough Vickery team. Thank you for all your help throughout the process. I will definitely be recommending Vickery to friends and will look forward to using them in the future.

Customer · 4 June 2021

Agent replied · 11 June 2024

Dear Mrs ButlerThank you for your 5* Review - I Have passed on your kind words to Elliot and Brad in the Farnborough office. Its great to see their hard work has been recognized. Kind RegardsStuart Wright - Area Director

5/5

Trustpilot

Vickeys is kind and friendly and help…

Vickeys is kind and friendly and help you through every step of the way!

Lucy · 2 June 2026

5/5

Trustpilot

Sarah was efficient and very welcoming.

Sarah was efficient and very welcoming. Explained to us the procedure. She did everything she to accommodate us. Most helpful answered all our questions promptly. All the paperwork came as Sarah said it would. When Sarah was on leave her colleague followed through with his part of the paperwork. It was pleasant to deal with Vickery as a whole.

Mr · 29 September 2023

Agent replied · 11 June 2024

Dear Mr Newins,Thank you for taking the time to leave a kind review following your experience with our Fleet Office.We hope you enjoy your new home.Jordan Richards - Senior Client Manager

5/5

Trustpilot

Jordan and Sarah - Best I have dealt with

From the start to the finish Jordan and his team were really helpful and very responsive! I would easily say the best estate agents I have dealt with. Special mention to Sarah who updated me EVERY week without fail. I knew where I was from the start to the finish which makes you feel reassured!

Ashley · 16 May 2025

5/5

Trustpilot

Excellent service

From beginning when Vickerys came to value and put my property on the market until completion everything went son smoothly, I was kept updated every week also when anything wanted my attention.Special mention to Joshua in the first instance and Lewis who help and advised me so much. I would thoroughly recommend Vickerys.Many thanks and well done.

Alan · 1 November 2023

Agent replied · 11 June 2024

Dear Alan,Thank you for leaving Joshua, Lewis and the rest of the team an excellent five star review! I am glad you have found our service to have gone smoothly and would recommend us!All the Best.Kind regards,Edward Whitaker - Senior Client Manager

3/5

Trustpilot

We were on with Vickerys in lightwater

We were on with Vickerys in lightwater In the beginning we thought they were ok . But all I can say is when you get a buyer and they tell you they are gold plated buyers and have a mortgage in principle it's means nothing . It means they haven't got a mortgage which we found out quite a way down the line after excepting the clients offer and taking our house off the market . Communication was poor we weren't always kept up to date with what was happening and we felt told lies at times . We felt the agent that was suppose to be working for us was working for the buyers and didn't always have conference in him .Our house went though in the end but took a long time .Personally we wouldn't recommend Vickerys in lightwater .And we wouldn't use them again

Graeme · 17 March 2021

Agent replied · 11 June 2024

Dear Graeme,Further to Richard Lake's response to your recent review, I too am sorry to learn of your concern and have left a voice message inviting you to contact me directly, should you wish to discuss your experience with me further.I look forward to speaking with you.Kind Regards,Steve Connolly - Managing DirectorDear Graeme,Thank you for taking the time to provide a review. I am sorry that you have not been completely satisfied with the service you feel you received. I can assure you that each purchaser is vetted thoroughly at the point of agreeing a sale and that a valid Mortgage Agreement in Principle was indeed in place.I would be pleased to meet with you to address your specific concerns and will contact you to make suitable arrangements.Kind Regards,Richard Lake - Director

5/5

Trustpilot

Jaco & Lauren

Jaco & LaurenWe would just like to say a huge Thank You to Nicki at Vickery in Farnborough! From the start viewing the property she has been extremely helpful with any of our enquiries Even after being accepted for the property any enquiries have been met at the highest standard by Nicki.Also a huge thank you to Lisa from Farnborough branch always being very helpful over email concerning the property when Nicki was awayMany Thanks

Jaco · 10 January 2022

Agent replied · 11 June 2024

Good afternoon Jaco and Lauren.Many thanks for taking the time to write a review for myself and Lisa. We are both very pleased with the feedback and wish you both 'good luck' when moving into your new property.Kind RegardsNicki WilsonCustomer Service Agent

5/5

Trustpilot

Absolutely amazing team

Absolutely amazing team. We dealt with Elliot Ward and he was amazing from start to finish. During this pandemic we still managed to get a viewing on the house we wanted, all done with distancing and PPE. Elliot is really friendly and gave us all the information we asked for. If he wasn’t sure on something, he made sure to find out and stayed in constant contact with us. He also spoke to the landlord on our behalf to see if we could bring our cat with us which was accepted. I spoke to a couple of other members of the team and again they couldn’t be any friendlier or help us any more if they tried. I would recommend Vickery to anybody looking for a property in the areas they cover.

Dan · 9 July 2020

Agent replied · 11 June 2024

Dear Dan,Thanks for posting such an excellent 5 Star Review for Elliot and our Camberley team. During his time with us Elliot has proven to be a rising star and an extremely committed member of our staff, so I know that your comments will mean a great deal to him and serve to motivate him even more.We all wish you every happiness in your new home.Kind Regards,Steve Connolly - Managing Director

5/5

Trustpilot

Honest, great communication, proactive & a lovely team - can't recommend highly enough!

Stuart and the team were a pleasure to deal with, thoroughly professional and on the ball throughout the process of selling our home. There were some challenges and complexities to the sale, but they dealt with them calmly and with an open, honest approach - refreshing for the estate agency world! They worked hard to ensure our sale went through smoothly and had excellent communication throughout, keeping on top of the whole chain and always being responsive. I was thoroughly impressed and would highly recommend them to anyone thinking of selling their home.

Jocelyn · 2 July 2020

Agent replied · 11 June 2024

Dear Mrs KirbyThank you for such a fantastic 5* Review. I am so pleased that the sale has now gone through and that you have been happy with the service provided by the Fleet office throughout. It was a pleasure working with you and we wish you the very best in your new home.Kind RegardsStuart Wright - Area Director

5/5

Trustpilot

Highly recommend estate agent!

We were extremely fortunate to have found our dream home with Vickery - an utterly outstanding estate agent. We cannot speak highly enough in regards to our main point of contact, Richard Orme. Even with COVID-19, Richard helped us find the right house, in the right location and for the right price. Although it was a challenging purchase, he made the whole process run absolutely seamlessly. His professionalism, knowledge, honesty, and hard work ethic are much respected and appreciated. We never felt that he was just trying to sell us house, but that he was providing sound guidance and answered many of our questions for months on end without hesitation or delay, and helped us make the best decisions. We highly recommend Richard to anyone that is searching for a new home. Thank you again to Richard Ore, Elliot, Steve and the Vickery Estate Agent Team for being such a pleasure to work with. Highly recommend without a doubt.

SJ · 14 June 2020

Agent replied · 11 June 2024

Dear Selina,Thank you for your excellent 5 Star review of our Camberley team.I have shared your comments with Richard and the team and we are all thrilled to know how much you appreciated our efforts on you behalf.Thank you for your patience and understanding throughout this difficult time and we are delighted to know how much you are looking forward to moving to your new home.We look forward to being of assistance to you again in the future.Kind Regards,Steve Connolly - Managing Director

5/5

Trustpilot

Exceptional Service from the Team in Frimley

Purchasing my new home through the Vickery & Co Team in Frimley was a positive experience from start to finish, despite the challenges of the coronavirus pandemic. Lana was professional, genuine, friendly and supportive keeping me informed throughout the process. Lana was always willing to help and answer questions and nothing was too much trouble! Steve completed the purchase and provided reassurance and support on the day of the move, even going as far as dropping the keys to us personally, once completed. I highly recommend Vickery Estate Agents and would have no hesitation using their services in the future. Thankyou Lana for all your hard work and support and Thank you Steve for going the extra mile and easing the stress on moving day. An amazing Team providing and exemplary service!

Paula · 13 June 2020

Agent replied · 11 June 2024

Dear Paula,Thank you for providing such a lovely 5 Star review for our Frimley team.Lana takes great pride in her work and always strives to build great relationships with customers along the way, so I am thrilled that you have identified these qualities in her and been so impressed with her efforts on your behalf - it means a great deal to her.I was delighted to be able to assist you around completion and it was a pleasure to meet you on the day.We all wish you every happiness in your new home and hope that we may be of service to you again in the future.Kind Regards,Steve Connolly - Managing Director

5/5

Trustpilot

Exceptional service from the Camberley office.

At the best of times, selling property is stressful and anxious, add the COVID-19 crisis into the equation and you have a scenario when anything can go wrong.However, having Vickery’s to sell our house was one of our best decisions we made.Right from the start the service provided by Richard and Elliot was outstanding. Keeping us informed at all stages and progressing the sale professionally and effectively.Also throughout the lockdown period we were kept informed of the situation by Steve, providing us with peace of mind.Having selected the All-in-One service, that proved also a wise decision.Again Lorraine providing a very friendly,professional and efficient service.Would have no hesitation in recommending the Camberley office to sell and supply the professional services in these difficult and unusual times.

Ann · 2 June 2020

Agent replied · 11 June 2024

Dear Mr & Mrs Nall,Thank you for taking the time to provide such a wonderful 5 star review. I have shared your feedback with our Camberley team and we are all delighted that you found our 'All in One' service so convenient and effective. Thank you again for your custom and we all wish you every happiness in your new home, closer to your family.Kind Regards,Steve Connolly - Managing Director

5/5

Trustpilot

Amazing from the start to finish

Amazing from the start to finishThere attention to customer care is second to non. Communication was clear and forthcoming, any issues were explained and dealt with. A huge thank you to Joshua for making the experience of buying our first home a memorable one for the all the right reasons !! I would recommend Vickery's for anyone looking to purchase / rent or even for any advice.

D · 20 September 2022

Agent replied · 11 June 2024

Dear Mr Patel,Thank you very much for taking the time to leave Joshua such a positive review.I'm delighted you found your first house buying experince so memorable!We wish you all the very best in your new home.Kind regards,Richard Orme - Director

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Vickery Holman's Google reviews

Questions about Vickery Holman

How many reviews does Vickery Holman have?

Vickery Holman's Exeter office has 698 reviews across two platforms: 10 on Google, 688 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Vickery Holman's rating?

Vickery Holman is rated 4.8 out of 5 across all 698 reviews, and 2.6 out of 5 on Google from 10 reviews, checked 9 October 2026.

Where is Vickery Holman's Exeter office?

Vickery Holman, Balliol House Southernhay Gardens, Exeter EX1 1NP.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.