Every review we hold for the Exeter office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat experience for purchase in Farnborough
I purchased a house through Vickery recently and my experience was only positive, start to finish. Matthew has been great from the viewing all the way to the exchange. He was helpful with all our questions and kept us informed throughout the whole process. Thank you to Vickery and Farnborough branch.
Kanan · 12 August 2022
Agent replied · 11 June 2024
Dear Mr ZeynalovThank you so much for your review, I am so pleased you have been happy with the service Matthew and the Farnborough team have provided you.We look forward to handing over the keys to your new house next weekKind RegardsStuart Wright - Director
★★★★★ 5/5
TrustpilotSarah was professional and courteous
Sarah was professional and courteous, and put us at ease instantly with her friendly manner. She answered any questions we had, and gave us time and space to inspect the property, not rushing us at any stage. She made the viewing completely stress free, likewise with the next steps in the moving in process. A pleasure to deal with.
Paul · 24 May 2024
★★★★★ 4/5
TrustpilotOur house sale experience
We didn’t have the most smooth sailing experience of selling our house, a few hurdles got in the way to say the least but by no fault of the estate agents.
Heather · 2 December 2025
Agent replied · 25 December 2025
Dear Heather,
Thank you for taking the time to leave myself and the team this comprehensive review, I am very pleased to hear you found us supportive throughout the process. We were all certainly as happy as you were when it all went through!
We wish you all the best in the future.
Warmest regards,
Edward Whitaker - Manager
★★★★★ 4/5
TrustpilotFirst time buyer
Bought a house with Vickerys in July, smooth process and fairly quick. Getting the keys in two weeks.We were informed weekly of any updates even if there wasn't anything significant. The whole chain was done through Vickery and we also used the same solicitors as the rest of the buyers which also made the process quicker. Overall was a good first experience using an estate agent.
Miss · 9 October 2018
Agent replied · 11 June 2024
Dear Miss Foster,It is great to hear that you had a good experience purchasing from us, and i will be sure to pass on your feedback to the team. I hope that you will be happy in your new home, and if there is anything we can do to further assist you please do not hesitate to contact us.Kind Regards,Richard Lake - Director
★★★★★ 5/5
TrustpilotHighly recommend Edward and the whole team at Vickery!
I am about to complete the purchase on my first home through Vickery, and I honestly couldn’t have asked for a better experience. From start to finish, the team were absolutely amazing. I dealt mainly with Edward and he was brilliant. He was professional, responsive, knowledgeable, and genuinely supportive throughout the entire process.
Abi · 25 February 2026
★★★★★ 5/5
TrustpilotOutstanding client service
Matthew and Stuart were outstanding during the recent sale of my house. Matthew single handedly kept the chain moving and they both kept me in the loop at every step - I never had to chase. You can tell that this family-run business really care. Would definitely recommend.
S · 29 September 2022
Agent replied · 11 June 2024
Dear Ms SmithThank you for your wonderful review. Your comments have been passed onto Matthew and he has been recognised for his excellent service. I am so pleased you would recommend Vickery.Kind RegardsStuart Wright - Director
★★★★★ 5/5
TrustpilotWell done Vickerys
We went into the Frimley branch to discuss renting our property for the first time. The advice and guidance given by Alex meant that within a few days the property had been rented! Alex was professional and very thorough in all his dealings with us. We were very well informed and guided through the whole procedure.We would highly recommend the company.Thank you Alex.Mr & Mrs Hill
Peter · 19 February 2017
Agent replied · 11 June 2024
Dear Mr and Mrs Hill,I am delighted to hear that you had such a great experience with Alex Cox from our Frimley branch. I will ensure that your feedback is passed on to Alex, and appreciate you taking the time to leave a review of our service. Our lettings management team will be on hand throughout the tenancy. In the meantime please do not hesitate to contact us if you have any questions or queries. Kind Regards,Richard Lake - Director
★★★★★ 5/5
TrustpilotI would definitely recommend Vickery.
I would definitely recommend Vickery.Amy has been particularly helpful with my ongoing search for a property always notifying me of new properties coming onto the market but has built a good relationship to understand my requirements, she is always keeping up to date with what I’m looking for in order to avoid wasting time on viewings. She is always positive delivering great customer experience.
Bettina · 7 October 2018
Agent replied · 11 June 2024
Dear Bettina Albrecht,Thank you for taking the time to provide feedback on your experience with Amy from our Camberley Team. It is great to hear that Amy was able to build up a good knowledge of your requirements and assist you with your property search. Proactive work is very important to us as a business, and I will be sure to pass on your comments to Amy. If we can be of any assistance in the future please do not hesitate to pick up the phone. Kind Regards,Richard Lake - Director
★★★★★ 5/5
TrustpilotExcellent service from Vickery
Excellent service from Vickery. Sarah was very helpful and lovely from the first time we met her, any questions we had were answered very quickly and the whole process from start to finish was very professional but friendly at the same time.We move into our new house today and thanks to the team at Vickery it has been a very good, stress free experience.
M · 5 October 2018
Agent replied · 11 June 2024
Dear M MarsdenI am delighted to see that the Fleet & Lettings teams have delivered such a high level of service and in Particular Sarah from the Fleet branch. I have passed on your kind words to everyone involved.We wish you a stress free move and hope you will be happy in your new home.Please do contact us if you have an queries, the team will be on hand as always to helpKind RegardsStuart Wright - Area Director
★★★★★ 5/5
TrustpilotOutstanding Agent
We had weekly contact from Richard at Vickerys updating us step by step on the progress of our purchase. Richard was extremely personable, knowledgeable and professional we would not hesitate to recommend Vickery and Co to our family and friends. We have bought and sold numerous properties over the years and no agent has matched Vickery & Co.
Philip · 22 April 2024
★★★★★ 5/5
TrustpilotExcellent service and outstanding communication
We had a very positive experience selling my mum’s property and I’d particularly like to recognise Toby Williams, who has been absolutely brilliant throughout the process.
Hazel · 24 December 2025
Agent replied · 25 January 2026
Dear Hazel,
Thank you for taking the time to leave myself such a wonderful review.
It has been a genuine pleasure to act on behalf of yourself and the family. We wish you all every success in the future!
Kindest regards,
Toby Williams - Manager
★★★★★ 5/5
TrustpilotVeiry happy with Vickery service, whole package great
The team at fleet were great in particular Chris, he was the main reason we put the house on the market with Vickery. Evie was also really helpful, couldn't do enough. Happy with marketing and viewings. Legal side really good only hiccup is that they had not checked the purchase had enough money to put down 10% on exchange. Perhaps this should become standard practice.
Mrs · 19 December 2016
Agent replied · 11 June 2024
Dear Mrs Hayward-PritchardThank you so much for taking the time to leave such a lovely review regarding our service.We are so pleased that you received a positive and helpful service from our team in Fleet and I have passed on your comments to the team.We take on board your comment regarding the deposit which is not usual but may occur in a chain of transactions.We all hope that you have a very Happy Christmas and best wishes for the New Year.Kind regardsRichard Lake - Director
★★★★★ 4/5
TrustpilotThe personal touch -
Selling a property after a bereavement is very emotive and Richard Orme of Vickery's was the perfect person to handle this sale. Friendly, understand yet efficient and pro-active. Things didn't always run too smoothly but they listen, take what you say on board and immediately correct the issues. I particularly liked the 'All in One' conveyancing. Lorraine was efficient, friendly and shared information.
Linda · 7 July 2018
Agent replied · 11 June 2024
Dear Mrs Mulligan,Thank you for your kind comments. In difficult circumstances it can be an even more difficult process, but I am very pleased Richard provided such a good service for you and helped bring the transaction to the conclusion you wanted. I am very pleased our All In One service worked well for you, I will be sure to pass on your comments to Richard and Lorraine at Specialist Property Lawyers, and thank you once again for choosing Vickery.Kind regardsChris Gray - Manager
★★★★★ 5/5
Trustpilot5 Stars - Positive experience as potential Tenant
Positive experience as potential TenantI met Thomas from the Farnborough branch. He was absolutely delightful and professional, set's the standard for proper, quality service.My experience has been as a tenant looking to secure a property.Thomas made sure I had all the right information and followed up promptly with the landlord and me as soon as there were any updates.What more can you ask for?
TrishyF · 26 July 2017
Agent replied · 11 June 2024
Dear Mrs FultonThank you for taking the time to leave such a great review, your comments are much appreciated.We are pleased to hear that Tom provided a professional service during your search and kept you updated as things progressed.I have passed on your comments to Tom and we hope that we can be of service to you in the future.Kind regardsRichard Lake - Director
★★★★★ 5/5
TrustpilotBrilliant communication all the way…
Brilliant communication all the way throughout the purchase of my new home. Especially from Jordan. Couldn’t recommend Vickery enough, will definitely use them in the future.
Izzy · 18 August 2026
★★★★★ 5/5
TrustpilotA difficult sale made easy by the…
A difficult sale made easy by the attention to detail and efforts of Vickery's staff over several months. Particular praise to Lewis Careford, for his unstinting enthusiasm and pragmatic advise .He definitely worked his 'nuts' off.
PHILLIP · 10 June 2026
★★★★★ 5/5
TrustpilotAmazing customer service!
Amazing customer service. We just brought a house through Vickery in Fleet. Stuart was excellent he always called back and made sure we were updated weekly and he went the extra mile to make sure he and his team assisted us through the entire process. I highly recommend them as an agent to anyone looking to sell or buy property.
Emma · 12 December 2019
Agent replied · 11 June 2024
Dear Mrs ButlerThank you so much for your kind words. I am delighted we were able to help you and your family find your new home and i'm so glad you were happy with the service you received from my team in the Fleet office.We look forward to handing over your keys and wish you and the family a very happy Christmas in your new homeKind RegardsStuart Wright - Area Director
★★★★★ 5/5
Trustpilotexcellent estate agents, would highly recommended
I bought a property through the Camberley branch. Richard was my main point of contact. Buying a property is a very stressful time but Richard made it a lot less stressful. Richard and the team were always there if I needed any advice and went the extra mile to get information for me. I could not recommend them enough. Thank you. Mrs Jones
Customer · 3 March 2018
Agent replied · 11 June 2024
Dear Mrs Jones,Thank you for taking the time to review the service provided by Richard Orme in our Camberley office. It is great to hear that Richard went the extra mile to get you the information you needed, and that you would recommend him and the team to others. I have passed on your feedback to Richard and the Camberley team. Please do not hesitate to contact us if there is anything further we can do for you. Kind Regards,Richard Lake - Director
★★★★★ 5/5
TrustpilotNever disappointed
I have been dealing with Vickery lettings for 20 years and am always delighted by the team's level of service. I have known Chris for a long time but Bridget even longer. When I think of the number of business communications we have had, it runs into hundreds of occasions. I cannot think of one event where I have felt disappointed with the response. Bridget from the start appeared an excellent representative of the company and her speed of response and humour are just two winning characteristics of too many to mention.
Mr · 9 November 2023
Agent replied · 11 June 2024
Dear Mr SmithThank you for taking the time to leave the lettings department such a lovely review and in particular Bridget & Chris. Its always fantastic to hear when our landlords have been so happy with the service and even more so, the fact it has been that way for 20 years. It really is a testament to the lettings team who are so passionate about delivering such great service.Kind RegardsStuart Wright - Director
★★★★★ 4/5
TrustpilotEdward and Joshua were both helpful and…
Edward and Joshua were both helpful and informative . They kept me up to date with what was happening with the sale of the house by phoning every week which is a good idea. They were friendly and always ready to help if they could.
David · 6 October 2022
Agent replied · 11 June 2024
Dear Mr Spibey, Thank you very much for taking the time to leave Edward and Joshua this great review.I'm glad you appreciated the weekly update calls - we find this works very well with all our clients! Thank you very much again for the business, it has been a pleasure working with you.Kind regards,Richard OrmeDirector
★★★★★ 5/5
TrustpilotI can't thank Sarah enough for all the…
I can't thank Sarah enough for all the help that she gave us in one of the most difficult times that we have been through.We were so desperate to find a house as we had 2 weeks time to empty our previous flat.She helped us all the way from scratch.Coming from a bad experience from another office Vickery and the people that work for them-in that case Sarah- showed to us that there are people out there that they love their job and care for people.I recommend Vickery and the team 100%,i trust them blindfolded.Thank you Sarah!!Alex & Ilaria ❤️❤️
Hilary · 27 May 2022
★★★★★ 5/5
TrustpilotA fantastic experience with Matthew Bozier…
Absolutely fantastic experience with Vickery from start to finish on completion of our property. Matthew Bozier went above and beyond to keep us up to date every step of the way and ensured any issues we had were attended to. There were a lot of things that occurred in the process that were not an ‘estate agents issue’, however, this didn’t phase him and he still took it upon himself to try and resolve them. We couldn’t fault the weekly or sometimes even daily communication (a huge help in a stressful process), persistence and patience. Credit to him. We really couldn’t have asked for better, thank you so much Matthew!
Anna · 25 May 2022
★★★★★ 5/5
TrustpilotWe struck absolute gold with Matt Bozier
We struck absolute gold by working with Matt Bozier for our 1st-time house purchase. We've met and worked with a large number of estate agents over the past 12 months as this was our 3rd attempt at purchasing (fortunately this time there were no structural complications), and Matt was the only one who actually cared about doing the best for us.By far the most communicative and helpful person we dealt with during the process, he helped drive the purchase through to completion more than anyone else. Always a pleasure to speak to on the phone, he gave us weekly updates and was always available when we tried to call if we had questions or needed a slightly more frequent update.Overall, would happily recommend to any family or friends. Thanks again Matt, was a pleasure.
Jamie · 18 May 2022
★★★★★ 5/5
TrustpilotGreat service in a difficult time
We could not praise more highly the help and support given by the Vickery team in Farnborough and Fleet, especially Stuart and Jamie, on the sale of our house. This was the most difficult of times with the COVID-19 crisis and their professionalism, dedication and support was fundamental to a very satisfactory outcome for all concerned. Thank you.
Ron · 1 June 2020
Agent replied · 11 June 2024
Dear Ron PI am so pleased you have been happy with the service you received from my team in the Fleet & Farnborough offices. It has been uncertain times for many in your position but I am delighted the sale has gone through and you are able to make the move happen. Thank you for your very kind words and we all wish you the very best in your new home.Kind RegardsStuart Wright - Area Director
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