Every review we hold for the Exeter office, from every platform, shown as written. First names only.
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5/5
TrustpilotHighly recommend Vickery Frimley!
Itβs been a pleasure speaking to the team at Vickery Frimley, in particular Edward, who have been so helpful and supportive in our property purchase. All our queries are dealt with quickly and professionally, with regular updates, making us feel very reassured. Thank you!
Mr Β· 11 October 2022
Agent replied Β· 11 June 2024
Dear Mr Sagoo,Thank you very much for taking the time to leave Edward this fantastic review. We are delighted to have been able to help you find your next home, and look forward to working with you over the next few months. Kind regards,Richard OrmeDirector
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5/5
TrustpilotFabulous team!
Our experience with Vikery in Lightwater has been nothing but positive. Elliott, Archie and the team have been fantastic! Communication, support and guidance has been provided throughout the entire process and we are so thankful to them all for making our sale process as straightforward as it was. Thank you team!
Mr Β· 16 October 2021
Agent replied Β· 11 June 2024
Dear Mr ClarkThank you for taking the time to leave the Lightwater office such a fantastic 5* Review. I have passed on your comments and the whole team send their regards.Kind RegardsStuart Wright - Director
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5/5
TrustpilotFantastic service helping us buy our first home
I would like to say a big thank you to Nicki Wilson and Stuart Wright for their continued help and support when purchasing our first home. I was kept informed of every development in a consistent and timely manner. Nickiβs infectious personality meant she was a pleasure to deal with! I would recommend Vickery to everyone I know in future.
Mr Β· 25 February 2019
Agent replied Β· 11 June 2024
Dear Mr TookeMyself & Nicky are extremely grateful for your kind words. We are delighted you found the experience of buying your first home so positive and we wish you all the best as you settle in.Kind RegardsStuart Wright - Area Director
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5/5
TrustpilotVickery were very professional at allβ¦
Vickery were very professional at all times and we had a large number of viewings on our property. Once sold, Edward rang us religiously every week to keep us up to date on the proceedings. Edward is a very polite, friendly young man who is a great asset to Vickery
Teresa Β· 6 December 2021
Agent replied Β· 11 June 2024
Dear Ms Schierz,Thank you very much for taking the time to leave Edward such a lovely review. I have passed your comments on to him, and he along with the rest of the team wish you all the very best for the future.Kind Regards,Richard Orme - Director
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5/5
TrustpilotTom did a great job!
Tom with Richard, Lana and Claire advised us on the presale and during the sale of our home which delivered high quality viewings and offers. There were twists and turns from others in the chain, Tom had a firm hold on the rudder navigating the tricky waters, resulting in a relatively stress free move.
A Β· 12 February 2021
Agent replied Β· 11 June 2024
Dear Mr and Mrs Sargeant,Thank you so much for your kind words. I know that things were not always straight forward with the sale, and I am delighted to hear the team were able to keep things on track for you. We all wish you the very best in your new home. Kind RegardsRichard Lake - Director.
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5/5
TrustpilotBrilliant service
Sarah has been brilliant supporting me to sell a number of flats from a new build development. She has gone over and above with her service, communication and support, Cannot thank her and the whole team at Vickery's enough. Thank you all!
Sophie Β· 12 November 2024
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5/5
TrustpilotA huge thank you to all of the team atβ¦
A huge thank you to all of the team at Vickery & Co, especially Lizzie, Lana and Claire, who worked extremely hard to find me the perfect home. They are professional, efficient and extremely friendly and it has been a pleasure dealing with them. I would highly recommend using Vickery & Co, their service is 5 star!
Jemma Β· 6 February 2020
Agent replied Β· 11 June 2024
Thank you so much Jemma for your fantastic review, myself and the Frimley team were delighted to receive such positive feedback, we love working with you and viewings with you were always so enjoyable. We are so pleased that you have now found a new home for you and your family through us. We are very much looking forward to steering you towards completion and handing over the keys when you all move in to your lovely new home. Claire Miles Customer Service Manager -Frimley Branch
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5/5
TrustpilotFantastic Customer Experience - Camberley
I hold Vickery - Camberley in the highest regard. A team of agents that make you feel at home with their approach to property searches, listen and deliver to exceed customers needs. In particular Chris Gray and Jamie Collins, who I would personally recommend as two of the most genuine agents I've dealt with throughout the last couple of years.
SG Β· 10 May 2018
Agent replied Β· 11 June 2024
Dear Mr Ghai,Thank you very much for taking the time to write a review of the service you have received, your feedback is very much appreciated and important to us. Kind regardsChris Gray - Manager
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5/5
TrustpilotGood staff
The agent, Andy, gave us a good viewing around the property and communicated promptly with the documents needed to proceed with a letting offer.
CONOR Β· 8 August 2026
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5/5
TrustpilotVickery Estate Agents Camberley
Richard Orme was extremely helpful, empathetic and professional throughout the protracted sale. He was proactive and went the extra mile, even reading the meters on the Completion Day. I was also impressed by the whole team at Vickerys. Nothing was too much trouble for Steve, Elliot, Isaac and others. I would not hesitate to recommend Vickerys.
SandT Β· 12 December 2019
Agent replied Β· 11 June 2024
Dear Mrs Speak,Thank you so much for your very thoughtful 5 star review for Richard Orme and our Camberley team.Our staff are always looking for opportunities to try and exceed our clients expectations and your delightful feedback is the perfect motivation for them to continue to strive to deliver the highest standards.We are most grateful for your business and it has been a great pleasure to have acted for you.We all wish you a very happy Christmas.Kind RegardsSteve Connolly - Managing Director
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5/5
TrustpilotGreat service with great people!
Vickery provided a personal and effective service. Sarah in particular was so friendly and made us feel totally comfortable despite the awkwardness that can happen whilst viewing through covid times. Thank you Vickery and thank you so much Sarah for making it a wonderful experience viewing and renting with you.
Alix Β· 10 June 2021
Agent replied Β· 11 June 2024
Dear AlixThank you for leaving Sarah such a great review. We are very grateful for your kind words and I am pleased you have had such a good experience.Kind RegardsStuart Wright - Area Director
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5/5
TrustpilotVickerys sales team are the best.
I found the Camberley sales team to be friendly,honest and knowledgeable . Richard Orme was spot on with his valuation of my property. He also said it would sell quickly and it did. The whole selling process has been slick and smooth. I would have no hesitation in recommending them to anyone looking to buy or sell a property.π
Mrs Β· 16 February 2017
Agent replied Β· 11 June 2024
Dear Mrs R Reilly,Thank you so much for such a wonderful review of the service received by Richard Orme at our Camberley branch. We are delighted to hear that you had such a positive experience, and will ensure that your comments are passed on to the staff members involved. We wish you all the best for the future, and please do not hesitate to contact us if we can be of service again in the future.Kind Regards,Richard Lake - Director
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5/5
TrustpilotUsed Vickeryβs to help with the sale ofβ¦
Used Vickeryβs to help with the sale of our flat in Farnborough. Jordan was very professional and kept us updated every week with its progress.Very happy with the service and would recommend them to others in the future.
R Β· 4 December 2024
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5/5
TrustpilotGreat service
We were delighted with the service we received from the Fleet Office. Sarah Morris and Stuart Wright were particularly helpful in the sale of our house and in finding us a flat to rent. They were friendly and helpful and kept in regular communication with us, without being intrusive, through weekly phone calls and emails.
Tim Β· 22 November 2019
Agent replied Β· 11 June 2024
Dear Tim & BeckyThank you so much for your very kind words. It has been a pleasure working with you and I am so pleased you have been happy with the service we have provided. We are looking forward to continuing working with you to find your next home. Kind RegardsStuart Wright - Area Director
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5/5
TrustpilotGreat service
I have been looking for a new home and would like to highlight that Elliot Ward has been very helpful and competent. His level of professionalism is excellent. He has taken me and my family on multiple viewings and I can say with confidence that his service and style of showcasing properties is exemplary.
Mr Β· 5 February 2020
Agent replied Β· 11 June 2024
Dear Mr Gill,Thank you for posting this very positive 5 star review for Elliot at our Camberley branch. Your choice of words perfectly describes Elliots general work ethic and level of commitment to his clients, and I can tell you that he is delighted to receive such motivational feedback.Kind Regards,Steve Connolly - Managing Director
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5/5
TrustpilotJust completed
Just completed, after a year of looking - guided through most of the viewings by Jamie but ultimately it was Alex who dealt with the purchase due to location. Both were really helpful and knowledgeable.Have used Vickery for all but one of my sales/purchases and would be happy to use again and to recommend the company/these two guys.
Gillian Β· 2 August 2017
Agent replied Β· 11 June 2024
Dear Ms FordThank you for leaving such a nice review and for recommending Vickery.I am so pleased that we were able provide you with a good service again and I have passed on your comments to Alex and Jamie who wish you well in your new home.Kind regardsRichard Lake
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5/5
TrustpilotVickerys were great
Vickerys were great. In particular we would like to thank Ieuan Denman who remained calm, informative, enthusiastic and loyal throughout our sale.We have in the past used lots of other estate agents and Vickerys are among the best. The whole team in Camberley were always professional and never seemed too busy to give us an update or advice.
Mr Β· 14 June 2017
Agent replied Β· 11 June 2024
Dear Mr & Mrs RobinsonThank you for leaving such a lovely review.It is so nice to hear that Ieuan and the team in Camberley provided you with such a professional, calm and informative service throughout the sale of your property.Kind RegardsRichard Lake - Director
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5/5
TrustpilotI would like to recommend Vickeryβ¦
I would like to recommend Vickery Estate agents as I have been liasing mostly with Edward Whitaker from the Frimley Branch ... he is always so polite and courteous and so helpful whenever i deal with him ..... he is a real credit to the team and I have now been dealing with him a few years ... the service is always exemplary and cant thank him enough for his support whilst selling/buying ...... Thanks Edward for all your support .. it has not gone unnoticed . Kind Regards Nena
Nena Β· 22 July 2021
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5/5
TrustpilotGreat Service.
This Vickery were excellent from the second i rang to book the first viewing on the house. In particular Alex, who kept me up to date the entire way through the process and never didnt respond to a message, email or not keep me informed. I would not hesiste to market my future houses with Vickery, excellent service.
Jen Β· 24 January 2017
Agent replied Β· 11 June 2024
Dear Jen,Thank you very much for taking the time to share your experience of our service. I am delighted to hear that you had such positive dealings with Alex from our Frimley office, and I have passed on your feedback to him. Please do not hesitate to contact us if we can be of service to you in the future. Kind Regards,Richard Lake - Director
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1/5
GoogleDo not touch this company with a barge pole! We have had the misfortune to deal with Amy Durkin at the Plymouth office, their poor advice has cost us thousands of pounds! They are slow, inefficient, expensive and unknowledgable!
In answer to your response - Amy advised us to stop trading immediately on our b and b business or we would incur business rates on all parts of the house used for the business. This would have made the business untenable as we would not be trading 12 months a year. Unfortunately we took Amy at her word, we took down our Web site and immediately stopped trading. It wasn't until last month I contacted Teignbridge Council who assured me this was utter rubbish and anyone is entitled to let 3 rooms in their house without paying business rates!!! Your firm has cost us a year's income in your dreadful, uninformed advice!!!!!
Sue Β· 10 June 2023
Agent replied Β· 13 June 2024
Dear Sue, thank you for your feedback. Amy did an excellent job for you, saving you over Β£9k in business rates. You have since had advice (which we dispute is accurate) regarding another part of your business and this is what you are upset about. We have responded in a timely and professional way to your comments. Wishing you the best for your future.
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5/5
TrustpilotHighly recommend..
A big thank you to Elliot for selling our home. Always very professional and polite. Massive efforts to get the exchange over the line. Updated us on a regular basis and never minded me chasing him daily! Would highly recommend Vickery.
Vickie Β· 27 July 2022
Agent replied Β· 11 June 2024
Dear Mrs VisioliThank you for taking the time to leave us a review. I am delighted that you would highly recommend Vickery and Elliot in particular from our Fleet office.We wish you all the best with your move and hope you will be very happy in your new home.Kind RegardsStuart Wright - Director
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5/5
TrustpilotIt took us along time to find the right β¦
It took us along time to find the right place and Vickerys were the ones that put in the work. We can honestly say that Jamie helped us secure our property even though we must have been a pain at times!!!He kept us informed all the way through the process. Thank you VickerysThank you so much Jamie
Tracy Β· 27 June 2017
Agent replied Β· 11 June 2024
Dear Mrs Parsons-SmithThank you for taking the time to leave us this lovely review, your comments are much appreciated.I am pleased to hear that you received such a positive service from Vickery, in particular Jamie.I have passed on your comments to Jamie and we hope that you will be very happy in your new home.Kind RegardsRichard Lake - Director
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1/5
GoogleAvoid! if possible If you thought normal estate agents were obnoxious, ignorant and extremely slow to get back to you at all points of contact, wait until you deal with commercial agents. We put in an offer to lease a business premises and heard nothing for weeks, despite lots of pressing. We finally get a reply to our latest email that the landlord has chosen another tenant! No coming back to us to see if we wanted to increase our offer or anything. So will have cost the landlord too as we may have made a better offer. I should have known to expect problems as soon as i saw the agent using letters after their name lol
Kev Β· 20 May 2023
Agent replied Β· 13 June 2024
We're sorry to hear this Kev. Our agents are usually very quick to respond and helpful and we get a lot of positive feedback. Please don't be put off!
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1/5
GoogleDo not touch this company with a barge pole! We have had the misfortune to deal with Amy Durkin at the Plymouth office, their poor advice has cost us thousands of pounds! They are slow, inefficient, expensive and unknowledgable!
In answer to your response - Amy advised us to stop trading immediately on our b and b business or we would incur business rates on all parts of the house used for the business. This would have made the business untenable as we would not be trading 12 months a year. Unfortunately we took Amy at her word, we took down our Web site and immediately stopped trading. It wasn't until last month I contacted Teignbridge Council who assured me this was utter rubbish and anyone is entitled to let 3 rooms in their house without paying business rates!!! Your firm has cost us a year's income in your dreadful, uninformed advice!!!!!
Sue Β· 20 May 2023
Agent replied Β· 27 May 2025
Dear Sue, thank you for your feedback. Amy did an excellent job for you, saving you over Β£9k in business rates. You have since had advice (which we dispute is accurate) regarding another part of your business and this is what you are upset about. We have responded in a timely and professional way to your comments. Wishing you the best for your future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.