Every review we hold for the Exeter office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotProfessional to deal with
Edward met us for the valuation and he was friendly, professional and not pushy and had all the information and comparisons. I was listened to regarding the price I wanted. The house was sold within a week and I didn’t feel pressured in to taking a price I didn’t want to. I like the weekly update regarding the progress of the sale and found Lewis very helpful and always happy to answer my queries. I used the solicitors within Vickery and I feel this helped the progress and speed of the sale. I would recommend.
Paul · 5 October 2022
Agent replied · 11 June 2024
Dear Mr Todd,Thank you very much for taking the time to leave our Frimley team this '5 star' review.I'm so pleased you feel you would recommend us, following your experience with us.We wish you all the very best.Kind Regards,Richard OrmeDirector
★★★★★ 5/5
TrustpilotLana / Vickery
Out of all the estate agents I have spoken to, Vickery Estate Agents were the most genuine and helpful company by a mile. Lana helped me through every step of the way even after a deal was done. I will definitely be using this agency again!
Piers · 27 February 2020
Agent replied · 11 June 2024
Dear Piers,Thanks for taking the time to express your appreciation for the service that Lana has provided to you. We are all delighted that we can be of assistance to you during your move.Kind Regards,Steve Connolly - Managing Director
★★★★★ 5/5
TrustpilotTop service
Mr Whitaker was the one dealing with my mortgage and he did a fantastic job. Weekly updates, very informative and very pleasant to talk to. Costumer service at a top level.
Marc · 11 November 2022
Agent replied · 11 June 2024
Dear Marc,Thank you very much for taking the time to leave Edward this lovely review. We are delighted to have been able to help you find your new home, and wish you all the very best in the future.Kind Regards,Richard OrmeDirector
★★★★★ 5/5
TrustpilotAn extremely positive experience
Richard and his team were very good. from the moment we met Richard he was honest and transparent about their fee structures. The other staff we have come into contact with have been knowledgeable, polite and very keen to help.Thank you for the excellent service.
Mr · 28 May 2020
Agent replied · 11 June 2024
Dear Mr GuntherThank you for taking the time to leave us a review for the Lightwater office. I am delighted you have been so happy with the excellent service Richard and his team have provided. Kind RegardsStuart Wright - Area Director
★★★★★ 5/5
TrustpilotWe had a very smooth and simple…
We had a very smooth and simple purchase of a new property in Frimley. Scott was the catalyst and provided all the support needed to ensure this all worked for us. Communication was good throughout and would recommend Vickery to anyone looking to buy a house in this area.
Nicholas · 14 March 2018
Agent replied · 11 June 2024
Dear Nicholas,Thank you for taking the time to review the service provided by Scott Molloy and our land and new homes team. It is great to hear that you were given the support to ensure your purchase went through, and that the communication throughout the transaction was consistent. Please do feel free to contact us if there is anything we can do for you, and we wish you the very best in your new home. Kind Regards, Richard Lake - Director.
★★★★★ 5/5
TrustpilotExcellent and professional service
Evie Barwick has been great throughout the purchase of a house in Bagshot, Surrey. From my initial enquiry, showing me around the house, and then keeping in constant contact throughout the sale, right through until the end of the purchase, I would definitely recommend this estate agent.
Eva · 25 June 2019
Agent replied · 11 June 2024
Dear Eva CarrollThank you for the fantastic review you have left for Evie in our Lightwater office. I am delighted that she was able to provide you with such great service that you would recommend her.We wish you all the best in your new home.Kind RegardsStuart Wright - Area Director
★★★★★ 5/5
TrustpilotLovely staff at Vickery
Vickery contacted me as they were letting the property that I have just moved out of. Each time I spoke with Sarah from vickery in Fleet she was extremely helpful, polite and friendly. I wanted to sell my washer dryer to the next person moving into the property and she very kindly helped to put me in contact with the new tenant. Each time Sarah contacted me to arrange viewings for where I was living, she was always lovely and always very prompt in her replies.
Emma · 16 August 2022
Agent replied · 11 June 2024
Dear EmmaThank you for your review. I am so pleased to hear what a wonderful job Sarah has done looking after you. I have passed on your kind words.Kind RegardsStuart Wright - Director
★★★★★ 5/5
TrustpilotVery professional with excellent …
Very professional with excellent communication skills. Special mention to Hasan Habib who has been very patient with us and mediated between us and the sellers in calm manner and honesty. The whole team however has been excellent and even on answering calls and dealing with concerns have been reassuring.
Mr · 18 July 2017
Agent replied · 11 June 2024
Dear Mr & Mrs NjiniThank you for taking the time to leave us such a lovely review. It's so nice to hear that you received such a professional service from Hasan and our team in Farnborough. We will of course be in contact with you through to completion and hope that your move goes smoothly.Kind regardsRichard Lake - Director
★★★★★ 5/5
TrustpilotI chose Vickery Estate Agent as I have used them before.
I chose Vickery Estate Agent as I have used them several times in the past, and once again they did not dissapoint! Always great service and always kept me updated throughout the whole process.Isaac was extremely helpful and friendly and is an invaluable member of their team.
Mrs · 1 February 2019
Agent replied · 11 June 2024
Dear Mrs JacksonThank you for the wonderful review. I am delighted you were yet again impressed with the service you received and especially from Isaac in the Fleet branch.I hope you have settled well into your new home and the whole team wish you the very best.Kind RegardsStuart Wright - Area Director
★★★★★ 5/5
TrustpilotProfessional Service.
Hi, I could without worry recommend this company to anyone, especially Sam and Charlie at the west end office. They are very quick to respond and for us they found prospective buyers at a speedy rate , also there follow up rate was fast, Thank you guys, Ken Burden.
Ken · 1 April 2017
Agent replied · 11 June 2024
Dear Mr BurdenI am delighted to hear that you would recommend Vickery based on the service you have received. I have passed on your comments to Sam Teague and Charlie Gregory in the West End office and they send their regards.If we can be of service to you again in the future please do not hesitate to contact usKind Regards, Stuart Wright - Area Director
★★★★★ 5/5
TrustpilotVickery estate agents is fantastic
Vickery estate agents is fantastic. The staff are so lovely and are very helpful. They’re always determined to help and explain everything that isn’t clear. Nicki was especially helpful, I cannot thank her enough for all of her patience and hard work. Can’t recommend this place enough.
Miss · 15 November 2018
Agent replied · 11 June 2024
Dear Miss CowellThank you for taking the time to write such a lovely review of the service you received. Nicky has asked me to pass on her thanks, she is so pleased she was able to help you and that you have been so impressed with the level of service.Kind RegardsStuart Wright - Area Director
★★★★★ 2/5
TrustpilotVery disappointing
A very disappointing experience which began with an over-valuation but despite mentioning this several times, they chose to stand by their valuation which never produced a single, second viewing much less an offer even when we agreed to accept OIEO 50k lower than the valuation! We had 53 viewings booked but only 29 turned up! Contract length is longer than most local Agents. We managed to negotiate 16 weeks (their standard contract length is 20 weeks) and were disappointed to be told that we were unable to serve 4 weeks’ notice (again on the long side) until the Contract had expired thus effectively making it a 20 week period before we were able to re-market. Will definitely not be using Vickery in the future nor will I be recommending family and friends. Sellers beware!
Monique · 26 July 2022
Agent replied · 11 June 2024
Dear Mrs Lymn,Thank you for taking the trouble to share your feedback and I am very sorry that you have been disappointed with your experience on this occasion.We continually strive to provide our clients with a home moving experience that merits strong recommendation, which I hope is best illustrated by the many 5-star reviews we regularly receive from our clients.However, in the rare instance that there is a problem, we want to hear about it. We therefore appreciate you bringing this to our attention, and I will investigate the matter, before contacting you shortly to invite you to discuss your concerns further with us.Kind RegardsSteve Connolly, Managing Director
★★★★★ 5/5
TrustpilotGreat customer experience
Toby kept me informed every step of the way and made the experience a positive one.
Kelly · 25 November 2023
Agent replied · 11 June 2024
Dear Kelly,Thank you for taking the time to leave this fantastic five star review!I'm glad we were able to make the process a positive one and wish you all the best for the future.Kind regards,Toby Williams - Client Manager
★★★★★ 5/5
TrustpilotIncredible service from Elliot
Fantastic experience selling the family home with Elliot and Vickery. Elliot is really an exceptional broker - and was the reason our transaction made it over the line.
P · 13 December 2022
Agent replied · 11 June 2024
Dear Mr WardThank you for your review, its great to hear such fantastic feedbackKind RegardsStuart Wright - Director
★★★★★ 5/5
TrustpilotGood, honest, professional service
It's been a difficult few months for selling houses but Richard always gave clear advice about the market especially that all important valuation. No over inflating prices to get our business, he supported his valuation with evidence, the choice was ours, did we want to sell or hang around for ever as the value slowly tumbled?Good honest, professional service, I would definitely use Vickery again.
Adrian · 18 October 2023
Agent replied · 11 June 2024
Thank you Adrian for your great comments! Wishing you and the family all the best for the future.Kind RegardsRichard Orme - Director
★★★★★ 5/5
TrustpilotAngent Charlie is help and patient with …
Angent Charlie is help and patient with us during the whole process of the house purchasing. As a first time buyer, we were confused with many details. Fortunately, Charlie and his team offered immediate assistance. We are very pleased with them and would definitely recommend to you.
Helen · 8 January 2018
Agent replied · 11 June 2024
Dear HelenI am so pleased to hear that Charlie was able to guide and help you during your property search and purchase.Thank you for taking the time to leave the review, I have passed on your kind words to Charlie and the team and we hope that you will be happy in your new home. Kind RegardsRichard Lake - Director
★★★★★ 5/5
TrustpilotExceptional service from Sarah when I…
Exceptional service from Sarah when I was looking for a new flat to rent in Fleet. Excellent, swift and honest communication throughout the whole process. Highly recommended.
Customer · 16 April 2026
★★★★★ 5/5
TrustpilotLandlord review
A very slick and professional service from the initial appointment, finding me a suitable tenant and it being subsequently let. I dealt with James Dickson from the Farnborough office who has been nothing but helpful and efficient throughout the whole process, would highly recommend Vickory & Co.
Mr · 17 March 2017
Agent replied · 11 June 2024
Dear Mr Terrill,Thank you for taking the time to share your experience of our lettings service. I am delighted to hear that James Dickson from our Farnborough office has provided you with such an efficient and helpful service. I have made sure that all of the team members involved are aware of your feedback. We very much look forward to our continued business relationship, and will always be on hand if you have any questions or queries. Kind Regards,Richard Lake - Director
★★★★★ 5/5
TrustpilotVickery provides an excellent service
Stuart and his team provide an exemplary service. They are professional, knowledgeable and pragmatic. Most importantly they are excellent at keeping everyone updated. Buying or selling a property can be stressful enough and not helped by COVID-19 this year, but the Vickery team has been excellent through out and really supportive. This is the second time of using Vickery having used them for purchasing a property and now selling it ...... highly recommend!
Martine · 10 August 2020
★★★★★ 5/5
TrustpilotSarah was extremely friendly and…
Sarah was extremely friendly and helpful throughout. Nothing too big or too small. Very prompt and thorough!
Customer · 26 September 2023
Agent replied · 11 June 2024
Thank you for your review of our services and your experience with our Customer Service Manager, Sarah.We look forward to hopefully working with you again in the future!Jordan Richards - Senior Client Manager
★★★★★ 5/5
TrustpilotFantastic!
From start to finish Stuart, Andrew and the team have been fantastic! Throughout the house buying process I've been regularly updated, informed and advised and I can't thank them all enough! I've definitely found my dream house and Vickerys have made it all possible. Thank you
Miss · 15 November 2017
Agent replied · 11 June 2024
Dear Miss HaleyThank you for taking the time to leave us such a fantastic review. I am delighted you were able to find your dream house and it has been an absolute pleasure helping you through the process.From Andrew, myself and the whole team here we wish you all the best in your new home and please do not hesitate to contact us should you require any help in the future.Kind Regards Stuart Wright, Area Director
★★★★★ 5/5
TrustpilotAttentive and professional
Very courteous, most attentive, good communication and the stressful experience of house selling ran as smoothly as it could thanks to the efforts of Sam Teague and his team. Charlie Gregory is always ready to help, he even cleared up after a feline incident! Thank you!
Marianne · 10 March 2017
Agent replied · 11 June 2024
Dear Mrs MathewsThank you for taking the time to leave such a fantastic review. I am delighted that you were looked after so well by Sam Teague and Charlie Gregory in the West End office. I have passed on your comments to them.We wish you all the best for the future and please do not hesitate to contact us if we can be of service again.Kind Regards, Stuart Wright - Area Director
★★★★★ 1/5
TrustpilotI am so disappointed on your…
I am so disappointed on your professional experience on your company (Camberley). I got confirmation by email and phone for the appointment today. When I went there from LONDON, the landlord said there is no viewing today. How can I waste my time today to go and return there from London, and I spent expenses for this journey? Not only this disappointed situation, but also after I called to the office to clarify this weird and unprofessional occurrence, the lady who picked the phone said to answer back shortly, so far (12 hrs.) there is no apologies by any email or phone at all and clarify that what happened. It made me disappointed based on a polite norm in general. Hope you are doing well in the future, and I feel sorry for the landlord to trust this company. I’ve forgiven you without any apologies since I understood your level of service and your attitude now. Thank you so much for your professional service!
KR · 13 March 2022
Agent replied · 11 June 2024
Dear KR,Thank you for taking the trouble to express your recent disappointment. We place the highest level of priority on the customer service we provide, and I hope you will be convinced of this by the many 5-star reviews we regularly receive. I can assure you that this is an isolated instance, for which we sincerely apologise and as such we would be willing to refund your out-of-pocket travel expenses on this occasion.I have attempted to contact you, so far without success and so invite you to contact me personally, so that we can make the appropriate arrangements. We welcome an opportunity to continue to assist you with your search for a property and to restore our relationship with you.I look forward to hearing from you.Best Wishes,Richard Orme, Director01276 22088
★★★★★ 5/5
TrustpilotReally helpful team
The team have been so helpful with my purchase. They were great at coming back to me and engaged with the whole process to make everything go as smoothly as possible. A special thanks to Matthew who was so understanding of the situation and did everything possible to help.
Rachel · 29 August 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
