Trusted Agent profile · Exeter

Vickery Holman Exeter reviews

4.8

★★★★★ Excellent

696 reviews across 2 platforms

Balliol House Southernhay Gardens, Exeter, EX1 1NP

Vickery Holman's office in Exeter, at Balliol House Southernhay Gardens, is rated 4.8 out of 5 across 696 reviews on two platforms, including 10 Google reviews rated 2.6.

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2.6 / 5

10

Reviews on Google

This office

Trustpilot logo

686

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Exeter office, from every platform, shown as written. First names only.

5/5

Trustpilot

Highly recommend

We had a long house hunt and Vickery in Camberley were exceptional with a special mention to James Collet who worked very hard to find us a property.I would definitely recommend this agent and will use them again.

David · 29 June 2017

Agent replied · 11 June 2024

Dear Mr RudelhoffWhat a great review for James and our team in Camberley, it's nice to hear that through his hard work and knowledge that James found you a property to meet your requirements.Thank you for your recommendation and we hope that you will be happy in your new home.Kind RegardsRichard Lake - Director

5/5

Trustpilot

Can't praise Lewis from Vickery enough

Can't praise Lewis from Vickery enough. He has kept in touch and helped us through a very difficult purchase. Always Kind, considerate, and professional, excellent communication skills. Highly recommend this Agent. Also worth a mention Richard, again excellent communication skills and professional skills. Not forgetting William who has moved on to pastures new.

Mrs · 14 December 2023

Agent replied · 11 June 2024

Dear Mrs Green,Thank you for leaving such a terrific five star review for Lewis, Richard and William! We pride ourselves on providing an excellent service and I am delighted you would 'highly recommend' us.We wish you all the best in your future endeavors.Kind regards,Edward Whitaker - Senior Client Manager

5/5

Trustpilot

Great Service

We recently purchased our home through Vickery and their service was excellent. Our agent William Burgess was communicative and helpful throughout from the first viewing through to completion, making the process smooth and straightforward which we particularly appreciated as first-time buyers.

Carly · 5 September 2023

5/5

Trustpilot

Professional and very easy to deal with

Vickery have been very easy to deal with. It was a painless process to sell our house. Edward kept us informed on a very regular basis.

ALAN · 26 November 2021

Agent replied · 11 June 2024

Dear Alan,Thank you for your kind words. We are delighted that you had a good experience with us, and that it was a 'painless process!'We wish you all the best for the future.Kind regards,Richard Orme - Director

5/5

Trustpilot

Alannah has been truly proffessional…

Alannah has been truly proffessional along with friendly. Communicating clearly & providing sound informative information. Returning calls & emails promptly. An absolute pleasure to deal with making house hunting less stressful & actually enjoyable.

Lynsey · 15 December 2019

Agent replied · 11 June 2024

Dear Mrs Williams,Thank you for providing Alannah at our Camberley branch with such a fantastic 5 star review.Alannah thoroughly enjoyed assisting you to find your new home and was thrilled to receive such complimentary feedback from you. We strive to provide our customers with sound information and seamless communication, so I am delighted that you have recognised these particular qualities in the service provided to you by Alannah.We all wish you every happiness in your new home.Kind Regards,Steve Connolly - Managing Director

5/5

Trustpilot

"Concerned about how to sell your house ? "

As someone who bought a house 47 years ago, and until now had never sold one, we hadn't a clue how the system now workedFollowing our daughters advice, we asked Vickery (Fleet ) for help.The result could not have been bettered. Every single member of the staff were first class, and it would be wrong to single any one member out.All we can say is, " if you are at all concerned by the prospect of selling your property, then speak to Vickery" and use them.

Harvie · 2 August 2020

Agent replied · 11 June 2024

Dear HarvieThank you for taking the time to leave such a fantastic 5* Review for the Fleet office. I am so pleased you were happy with the service provided by my team. I hope you have settled into your new home now. Wishing you all the best and please do pass on our regards to your daughter as well.Kind RegardsStuart Wright - Area Director

5/5

Trustpilot

Brilliant all in one service

When I was looking for professionalism,individual attention,value for money, attention to detail, professional photographs of my property and an "all in one" (sales/EPC/Conveyancing) service, then I looked no further than Vickery Estate Agents. They did exactly what was "written on the tin". I couldn't fault them at all. The company is all about service. Phoning me regularly to make sure I was up to date with the progress they were making. House moving as we know is very stressful but their attentiveness really helped me stay calm! I would highly recommend Vickery Estate Agents.

Lorna · 25 June 2020

Agent replied · 11 June 2024

Dear Lorna,Thanks so much for taking the time to provide our Camberley team with such a glowing 5 Star review. Our entire team have found working with you a great pleasure.We are delighted that you found that our signature 'all in one' service provided such convenience and value for money.Thank you again for your business and we all wish you every happiness for the future.Kind Regards,Steve Connolly - Managing Director

5/5

Trustpilot

Exceptional service and great value - Thank you!

I highly recommend Vickery's 'All In One' package as I have been very pleased with all parts of the estate agency and conveyancing service I have received. Everyone I have dealt with has been friendly, helpful and highly professional. The level of dedication and 'can do' culture is exceptional and I really appreciate the support they have given me throughout. The 'All In One' package is great value and more importantly, ensures direct and effective communication between the estate agency and conveyancing teams, which has been a great help. Many thanks to all concerned!

Mark · 12 May 2020

Agent replied · 11 June 2024

Dear MarkIts is so nice when we receive such an outstanding 5* review so thank you for taking the time to post this. It has been an absolute pleasure working with you throughout this sale and through some difficult and unprecedented times. The whole team here at Fleet and also Specialist Property Lawyers wish you the very best in your new home.Kind RegardsStuart Wright - Area Director

5/5

Trustpilot

I bought, rented and sold my previous home, a flat, and bought my current home, a detached 4-bed house, and have taken numerous advice over the years from Vickery & Co

I bought, rented and sold my previous home, a flat, and bought my current home, a detached 4-bed house, and have taken numerous advice over the years from Vickery & Co.Firstly, they are extremely knowledgeable and experienced in the local property market. That's not surprising because of their high staff retention: Every time I come back to them many of the same folks are there - also indicating a well run, pleasant place for the staff.They were always courteous and professional while at the same time relaxed; exactly what you need for a stressy time in your life.The response times for interactions and queries were superb; at no time in any of the transactions was there any delay from Vickery & Co. The managed service for rental was a major winner for me as I run a business and couldn't be a landlord at the same time. The tenants were delighted with the service and that kept me free to get on with my day job.If you want service then go with an agent that's local with the knowledge and experience. Spare yourself the research time - Vickery's have it in spades.

LozzieD · 28 April 2020

Agent replied · 11 June 2024

Dear LozzieDThank you for taking the time to leave us a 5* Review. Its great to see that the team have consistently delivered such a high level of service over the years that has enabled us to build such a good relationship with you. I have passed on your kind words to all the teams involved and we very much look forward to continuing to work together long into the future.Kind RegardsStuart Wright - Area Director

4/5

Trustpilot

helpful and friendly

I found the agent very polite and friendly. Nicky was very helpful with finding out the information we asked for and answered all the questions we had. A very pleasant experience for all involved

Mrs · 19 June 2019

Agent replied · 11 June 2024

Dear Mrs SealThank you for taking the time to leave a review for Nicky in our Farnborough office. I am so pleased she was able to assist you in finding the perfect property. Nicky will be on hand throughout the legal process to guide you through and fingers crossed you will be in your new home in no time.Kind RegardsStuart Wright - Area Director

5/5

Trustpilot

Excellent Agent

Went to view a house in Camberley today and met Lewis who showed us around. Lewis was polite, informative, knew the area well. Answered all our questions and above all didn't rush us with the viewing. Thank you Lewis.

Sylvia · 23 September 2023

5/5

Trustpilot

Fleet office experience

We got in touch with the Fleet office to view a rental property as we were looking to move somewhere bigger. Only I could attend the viewing due to my partners work commitments and I met Sarah who showed me round. She is informative, pleasant and I felt well informed about the property so I could paint a picture of what it was like to my partner. We agreed to put an offer in which was accepted the same day and Sarah as kept up contact since. Thank you for making the process so simple and stress free.

Joel · 28 February 2024

5/5

Trustpilot

Well Done

During my house hunting Vickery were the most pro active and professional out of all the agents I was dealing with.Alex, James and Jamie were marvellous as were all your staff.Well done Vickery I'm impressed.Ann DeVetta

Ann · 21 June 2017

Agent replied · 11 June 2024

Dear Mrs DeVettaIt is so nice to hear that you received a good service from Vickery whilst you were house hunting.I have passed on your kind words to Alex, James and Jamie and we would like to thank you for taking the time to leave such valuable feedback.Kind RegardsRichard Lake - Director

5/5

Trustpilot

Superb service in a difficult market

We needed a quick sale in a marketplace that was unpredictable and sensitive to economic pressures. They gave frank and sound advice and I was pleased with the number of viewings generated, especially pro-actively and not just through online property sites.The team in Farnborough (Jamie and Nicki in particular) are a credit to the company, always polite and courteous and accommodating even when the pressure is on.I wouldn’t hesitate to recommend them. Honestly, any other agent is going to be very hard pressed to measure up against them.

Mark · 16 December 2019

Agent replied · 11 June 2024

Dear Mr LawtonThank you for taking the time to leave such a wonderful 5* review for our Farnborough office. As always i am delighted that our pro-active approach and hard work has resulted in the successful sale of your property and that you would recommend our services. I have passed on your kind words to Jamie, Nicki and the team who all send their regards.Kind RegardsStuart Wright - Area Director

5/5

Trustpilot

Vickery made the whole journey for us a…

Vickery made the whole journey for us a breeze! Edward, who was my point of contact at Vickery was exceptional in making the whole process as smooth as possible, he was constantly touching base and updating us with any progress. He massively helped in chasing my solicitor who was extremely difficult to get hold of, which made life a lot easier for me.. We couldn’t have picked a better estate agent! Thanks

Antony · 20 November 2021

Agent replied · 11 June 2024

Thank you Mr Crabb for such a positive review! I am delighted you have found Edward so helpful in your search for a property.We hope you enjoy your new home!Kind regardsRichard Orme - Director

5/5

Trustpilot

amazing service!

Service from Vickery Estate Agents has been amazing. Quick, reliable and easy service. Nicki was very helpful, friendly and showed me around an apartment which will now be my new home. 100% recommend!

Megan · 31 May 2019

Agent replied · 11 June 2024

Dear MeganThank you for your fantastic 5* review for Nicki and the Farnborough office. I am delighted they were able to help you find your new home.Kind RegardsStuart Wright - Area Director

5/5

Trustpilot

Vickery,s lettings team

We have been using Vickery,s lettings service for 5 years know and we would highly recommend them.The team consisting of Stuart, Lisa, Bridget and Chris have provided fantastic service over the years.With advise and the management of our property.Nothing is ever to much trouble and we are kept updated at all times.

Keith · 8 November 2023

Agent replied · 11 June 2024

Dear Mr WrightThank you for taking the time to leave us a review. I am over the moon to hear how happy you have been with our service and here is to many more years managing your rental property. Kind RegardsLisa Howson - Lettings Admin Manager

5/5

Trustpilot

Very Professional and efficient

Very Professional and efficient from start to finish. I had previously dealt with their Associate Director Richard Orme and then James Dickson Lettings Department Manager on a successful letting. The subsequent sale was handled again by Richard Orme. We agreed upon a fair asking price and despite lower offers initially the sales team negotiated its way to the asking price keeping me promptly appraised at every step. The buyers credentials were checked and the sale swiftly concluded via Vickery's in house solicitors.

Mr · 11 October 2019

Agent replied · 11 June 2024

Dear Mr Lingwood,Firstly, may I thank you for your repeat custom for which we are most grateful.Thank you also for your very comprehensive 5 star review for Richard Orme, James Dickson and our popular 'all in one' service package.Richard and James both strive to achieve the very best results in all areas for their sales and lettings clients and it is very kind of you to take the time to highlight the particular areas of their service which have impressed you.We all very much appreciate your valuable feedback.Kind Regards,Steve Connolly - Managing Director

5/5

Trustpilot

Very helpful and polite staffs

Very helpful and polite staffs. Excellent punctuality. Mr Hasan Habib was brilliant to deal with. Professional & approachable at all times. Definitely recommend anyone to get the deal with him. Thank you & best wishes.

Yam · 19 September 2017

Agent replied · 11 June 2024

Dear Mr Roka-PunnThank you for writing such a lovely review and for your recommendation. I am glad that Hasan, from our Farnborough office, provided such a professional service during the purchase of your new home.He will be in contact with you up to completion and we hope that your move goes well.Kind regardsRichard Lake - Director

5/5

Trustpilot

A really smooth painless experience

A really smooth painless experience. Richard has been superb throughout. His judgement of selling price was spot on, leading to multiple offers at the price he recommended.

Alan · 28 March 2021

Agent replied · 11 June 2024

Dear AlanThank you so much for leaving such a wonderful 5* review. I am delighted you have been so happy with the service from the team in the Fleet office and that we have been able to restore your faith after your previous poor experiences with other agents. I have passed your kind words onto the whole team.Kind RegardsStuart Wright - Area Director

5/5

Trustpilot

We just bought our first house in…

We just bought our first house in Camberley!Definitely recommend Vickery!!Steve was always very helpful and made sure that everything went smoothly!Good estate agency!

Todor · 14 December 2021

Agent replied · 11 June 2024

Good afternoon Mr Mazev,Thank you for taking the time to leave Steve this lovely review. We wish you all the very best for the future, and we hope you enjoy your new home!Kind Regards,Richard Orme -Director

5/5

Trustpilot

Excellent viewing experience with Isaac

We met Isaac yesterday to see an empty property in Fleet. His knowledge of the property was excellent and he was extremely professional and knowledgeable. He clearly knew his stuff - thanks Isaac!

David · 24 February 2019

Agent replied · 11 June 2024

Dear Mr GriffithsThank you for taking the time to leave us a 5* review. I'm delighted Isaac was able to provide you with such a professional service, i have passed on your kind words.Kind RegardsStuart Wright - Area Director

5/5

Trustpilot

Thank you to Lewis Careford

Thank you to Lewis Careford, we have now met him twice and whilst obviously new in his post he is a very pleasant young man. Polite and personable, he is doing his best to be as knowledgeable as possible about the property he is showing. Not your typical estate agent stereotype. Thanks Lewis.

Paul · 26 March 2022

5/5

Trustpilot

Lewis C has been excellent so far

Lewis C has been excellent so far, he’s shown us a few properties and has been attentive throughout. Albeit young, he comes across experienced and eager to make sure your needs are met. I actually hope we find the right house through him because of the way he has approached us so far. Fingers crossed! I look forward to future endeavours and I think Lewis will go far!

Arran · 11 May 2022

Agent replied · 11 June 2024

Dear Arran,Thank you for leaving Lewis C such a kind review! We are so pleased you've had such a positive experience so far, and we hope we can help find you your next home!Kind regards,Richard OrmeDirector

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