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Naomi J Ryan Exeter reviews

4.8

★★★★★ Excellent

252 reviews across 3 platforms

18 Southernhay West, Exeter EX1 1PJ

Naomi J Ryan's Exeter office at 18 Southernhay West is rated 4.8 out of 5 across 252 reviews on three platforms, including 241 Google reviews rated 4.8. Checked 9 October 2026.

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4.8 / 5

241

Reviews on Google

This office

Facebook logo

4.2 / 5

10

Reviews on Facebook

This office

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1

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Exeter office, from every platform, shown as written. First names only.

5/5

Google

As a whole, we couldn't expect more of NJR. This is the fourth property they have sold for us. Each time has been as easy an experience as could be expected of selling and knowing this takes the stress out of the process as we are confident the whole team work together so well. In particular, Michael has been our main point of contact and is always a pleasure to deal with. Conscientious, knowledgable and very personable everything you want in an agent! We look forward to working with them again.PositiveResponsiveness, Quality, Professionalism, Value

Christopher · 11 January 2022

5/5

Google

We have used Naomi J Ryan twice over the past seven years. On both occasions, not only were they very professional, but also a pleasure to deal with. Michael's photographs showed both houses at their absolute best and his advice and support was invaluable to smooth the inevitable bumps along they way. NJR are a pleasure to deal with and well worth the extra cost over an online service.

Spilder · 27 April 2024

Agent replied · 29 August 2024

Thank you so much for your review, and for coming back to us, it was an absolute pleasure to work with you again.

5/5

Google

Naomi J Ryan facilitated our recent house purchase and we honestly could not recommend them highly enough. They lead us through every stage of the process, communicated with us clearly and honestly throughout and went above and beyond to ensure that the entire chain of purchase could proceed smoothly. They have a real personal touch and were friendly, informative and helpful at every turn. We were delighted that we had them on our side and you will be too!

Tom · 22 March 2025

5/5

Google

Naomi J Ryan sold our house in March. Having dealt with a few estate agents before, Naomi J Ryan has been the best by far. They communicated efficiently and were proactive throughout the sale process. I can’t recommend their services enough.

Darryl · 31 March 2026

1/5

Google

BEWARE Offer accepted on house, vendor showed people around after our offer was accepted and accepted a new offer. Naomi has the nerve to tell me I dont understand what she telling me, that the vendor broke her legal contract. She then went on to tell me I need to understand her point of view and how difficult it is for her, not so difficult for her as she gets her commission anyway! Probably dodged and enormous bullet here if that how they do business.

Katherine · 30 June 2023

Agent replied · 6 July 2023

Hello Katherine, we are really sorry that you feel this way regarding your experience with our company. We also appreciate the upset that this will have caused. We are obliged to put all offers forward to our clients for their consideration and on this occasion an alternative offer was accepted.

5/5

Google

Taking the stress out of finding a home! Recently, I had the onerous task of trying to find a new home whilst moving from a different country. I did try many estate agents before finding Naomi J Ryan. From the moment I met with staff member Natalie, things just seemed easier. Staff listened to my requirements, clearly understood my aims and budget and helpfully came up with a solution. As I had travelled some distance, they adapted and allowed me to view a property and then kept me up to speed with all developments. I then had a key contact who kept all paperwork moving efficiently allowing me to make all plans to proceed. I am now happily settled in the property. Thank you.

Arlene · 29 June 2023

Agent replied · 6 July 2023

Hello Arlene, thank you for your five star review, and for mentioning Natalie.

5/5

Google

5*! We want to say a big thank you to the Naomi J Ryan Team and a special big thank you to Michael. The moment he stepped through the front door, he was just great, explained everything well and took photos the same day! It was a long process but We felt really supported by their team from the first day with regular viewings, feedback within 24 hours by email, giving us plenty of notice ahead of viewings. The best part of our experience was when we were receiving offers, I didn’t feel I had to accept our first offer, they fully negotiated the best price and took time to talk to us about how we felt and what we needed. We will 100% be using Naomi J Ryan going forward for any moves & I have already recommended them to all my family and friends! Couldn’t have asked for a better team, Thank you all your help! Abby & Aidan FletcherPositiveResponsiveness, Quality, Professionalism, Value

Aidan · 30 August 2021

5/5

Google

Very happy to give Naomi J Ryan Estate Agents a huge 5 Stars. I had 3 estate agents come to appraise my property, and I chose these guys without a shadow of doubt. Very professional and honest, they marketed my property for 2 weeks and I received the full asking price. The sales progression handling was absolutely fantastic, and Sam and Michael were both very professional. I highly recommend the whole team who are very friendly, approachable and professional. The sales process was made very easy and handled exceptionally. Thank you Naomi J Ryan Estate Agents.PositiveResponsiveness, Quality, Professionalism, Value

Howard · 30 August 2021

5/5

Google

We are so glad that Naomi J Ryan is our estate agent for our 1st home purchase. Staff reply really promptly & friendly - very good customer service. No hard sell, no pushy recommendation on solicitors (anyway we still decided to hire the solicitor they recommended and the service is excellent too). I'd say the experience from house viewing, making an offer, to entering the paper work, and completion, staff from NJR contributed a lot to ensure a smooth process. Very grateful for it. Our purchase completed in 2 months. HURRAY!!!!

Ching · 8 June 2023

Agent replied · 6 July 2023

Hello Ching, thank you so much for your kind words, we wish you all the very best in your new home together.

5/5

Google

Very helpful from start to finish, thankyou all!

Steve · 14 March 2026

Agent replied · 14 April 2026

Hello Steve, thank you for taking the time to leave us a five star review.

5/5

Google

Many thanks to Naomi j Ryan, and Ella Brown for efficiently guiding me and my wife through the rental process. I was able to get a viewing, complete my reference checks and sign my lease agreement all within a very short time. Naomi j ryan estate agents made my entire process of renting the propery look so easy. Strongly recommend naomi j ryan.

Sidha · 31 May 2024

Agent replied · 11 December 2024

Thank you for your review Sidha, and your mention for Ella who helped you with the process. We are so happy that you found the process so easy.

5/5

Google

We highly recommend Naomi J Ryan. We had a poor experience with another agent previously and felt Naomi J Ryan really looked after us, kept in touch and nothing was ever a problem. A very positive experience from start to finish; a special thank you to Michael and Sam, but a lovely team of people all round! We won’t hesitate to use Naomi J Ryan again.PositiveResponsiveness, Quality, Professionalism, Value

Charles · 30 August 2022

5/5

Google

For some reason we moved again? Once more we used Naomi. That is the fourth time of doing so. Everytime they have been a joy to deal with from the first Day to the last. Nothing was too much trouble, we even had a visit after working hours for the early clerical work. The Photos and write up were great. The best thing I can write is that should we ever move again we will go back and we both recomend you use them.

Peter · 6 July 2020

5/5

Google

I would highly recommend Naomi J Ryan to anyone needing an Estate Agent. From the initial enquiry through to completion of the sale of my property, the staff without exception were so helpful and friendly, keeping me up to date at all times and in my opinion going over and above what I would expect a good service should be. I cannot praise them highly enough.

Suzanne · 29 January 2024

Agent replied · 29 August 2024

Thank you so much for your kind review Suzanne, we hope you have settled well into your new home.

5/5

Google

I couldn’t be happier with the service received from Naomi J Ryan for our recent move in to one of their rented properties. Kim and her team gave a personalised experience and excellent recommendations - something which no other agent in the area was able to provide. They found properties which matched our circumstances perfectly and were very helpful all the way through, from viewing, to application, to moving in. Based on this experience, I couldn’t recommend Naomi J Ryan enough!

Cameron · 7 July 2019

5/5

Google

Michael and the team were so kind and helpful dealing with selling our Mum's house, during a very difficult time. A huge thank you. Would highly recommend.

Sandy · 10 January 2025

5/5

Google

We have just purchased a bungalow through Naomi Ryan & I would highly recommend them. Everyone was so helpful knowledgeable & friendly it was a pleasure meeting them all. We are very pleased with the property so it has been a good experience which you can’t often say with moving house! Thank you

Karen · 1 August 2024

Agent replied · 11 December 2024

Thank you for this superb review Karen. So often you will hear people talk about how buying and selling a house can be a stressful experience, however, your experience of our service is wonderful to hear.

5/5

Facebook

From the very beginning I found the team at Naomi J Ryan to be very professional and friendly. I had read good reviews online and I was not disappointed. They worked incredible well with my buyers and all agents involved as well as managing the expectations of the sales people for the purchase of our new build. Special thanks to Michael and Naomi but the whole team were great. I would not hesitate to recommend them to anyone wanting a professional and more personal service from an estate agent.

Marie · 13 September 2018

5/5

Google

Naomi J Ryan have been constant help to get my family going until we have finally bought a place of our own. I would recommend Naomi J Ryan to all home buyers who need to go through the legal process of purchase deal and Naomi J Ryan will be there to help you and see to it that you arrive the destination of your own home.

Jun · 1 September 2023

Agent replied · 28 April 2024

Thank you for you for review David, we hope you will be very happy in your new home.

5/5

Google

Naomi J Ryan have been constant help to get my family going until we have finally bought a place of our own. I would recommend Naomi J Ryan to all home buyers who need to go through the legal process of purchase deal and Naomi J Ryan will be there to help you and see to it that you arrive the destination of your own home.

David · 27 August 2023

Agent replied · 1 October 2023

Thank you for you for review David, we hope you will be very happy in your new home.

5/5

Google

I purchased a property through Naomi J Ryan Estate agents. They guided me through the whole process with a friendly attitude and were always helpful and communicative. I would recommend them to anyone looking for an estate agent in Exeter. Naj

N · 15 November 2024

Agent replied · 11 December 2024

Thank you for the five star review Naj. We are so happy to have helped you with your purchase.

5/5

Google

I have, yet again, been very impressed by the service I received during the recent sale of my property. I was always kept informed of the progress of the sale which was most helpful and the team are professional and friendly.

Gill · 26 October 2024

Agent replied · 11 December 2024

Thank you for the five star review, and thank you for your continued support and loyalty as a returning client. We hope you are settling in well to your new home.

5/5

Google

We sold our property through Naomi J Ryan. We had a brilliant service, especially through Michael who was fantastic throughout and helped us in some challenging situations in the process! Michael was brilliant and we can’t thank him enough. Naomi J Ryan are very responsive and great at keeping you updated which is very reassuring as a seller! Would definitely recommend Naomi J Ryan particularly for their professional service and great communications.

Gary · 7 July 2019

5/5

Google

From begining to end the advertising, selling, and negotiation processes were carried out quickly and efficiently by Naomi J Ryan. As with any house sale there were a few problems that needed solving but these were dealt with professionally and diplomatically by Michael dealing directly with solicitors, vendor and buyer. I can recommend and would certainly use Naomi J Ryan again.

David · 24 September 2023

Agent replied · 1 October 2023

Thank you so much for such a great review David, it was a pleasure to assist with the sale.

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Questions about Naomi J Ryan Exeter

How many reviews does Naomi J Ryan Exeter have?

Naomi J Ryan's Exeter office has 252 reviews across three platforms: 241 on Google, 10 on Facebook, 1 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Naomi J Ryan Exeter's rating?

Naomi J Ryan Exeter is rated 4.8 out of 5 across all 252 reviews, and 4.8 out of 5 on Google from 241 reviews, checked 9 October 2026.

Where is Naomi J Ryan's Exeter office?

Naomi J Ryan Exeter, 18 Southernhay West, Exeter EX1 1PJ.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.