Trusted Agent profile · Exeter
★★★★★
281 reviews across 2 platforms
Francis Louis House Belmont Road, Exeter, EX1 2HF
Francis Louis's office in Exeter, at Francis Louis House Belmont Road, is rated 3.9 out of 5 across 281 reviews on two platforms, including 190 Google reviews rated 3.9.
Every review we hold for the Exeter office, from every platform, shown as written. First names only.
5/5
GoogleFrancis louis pushed hard for a sell and completion of our property and they did it in unbelievable time (during one of the busiest times in market history) whilst maintaining high standards of professionalism all the way through. A friendly team that goes above and beyond. I can not recommend this company enough, by far one of the best estate agents I have ever had dealings with and would definitely use them in future.
5/5
TrustpilotStress Free & Professional Service
Excellent, professional and supportive service throughout the entire process of finding a property. Lovely team... I would highly recommend using Francis Louis for a stress free experience.
5/5
TrustpilotHighly recommend
We couldn't be happier with the service we've received from Francis Louis. The whole team have worked tirelessly to sell our property.
5/5
GoogleI would highly recommend James and the team, who made the whole process of selling a house stress free. They are very professional and their communication is excellent.PositiveResponsiveness, Professionalism, Value
5/5
GoogleLast year I was looking for an agent to sell or rent my property for me. Adam responded to my google search within minutes, and by the next day he had been to the property, taken photos and got it ion the website. This not only produced a Tennant in record time but also helped me sell the property. I have since recommended them to a friend who had been looking for a rental property for a while and they have also managed to find a great place. Highly recommendedPositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotI had an extremely pleasant experience…
I had an extremely pleasant experience working with Francis Louis. They were friendly, helpful and prompt in all regards. I would highly recommend them to anyone and everyone.
5/5
GoogleSam was extremely helpful when showing me around a property
5/5
GoogleSam was very helpful and went beyond expectations. Thank you
1/5
GoogleThey cook very badly, there were bugs in the food.
4/5
TrustpilotSound advice on rental market for HMOs.
While I manage my HMO property, Francis Louis find tenants. My advice from Francis Louis has been sound and they have found good tenants for my HMO.
1/5
TrustpilotLeave them when you can
Unprofessional and entitled, they never solve any problems, yet housing conditions are far worse than advertised. They don't seem to care about their reputation or image. It's an absolute nightmare. I'd recommend saving yourself the hassle and skipping this company.
5/5
GoogleAdam has helped my buy and sell both my houses and him and his team have always provided a top quality service. They are always friendly and contactable and really make you feel like your purchase or sale is important. They always communicate and do exactly what they say they will within the agreed timeframes. Adam always manages to make what is usually a very situation easy and - lot less stressful. I can’t recomend him highly enough.
1/5
GoogleAdam was very unprofessional, very patronising and sounded like he had absolutely no clue. He definitely was not interested in going the extra mile for potential buyers.
5/5
GoogleSam was very helpful and polite
5/5
GoogleFrancis Louis were very efficient in the renting process and the house was very clean when I moved in. They’re a great company and I would highly recommend.
1/5
GoogleRidiculous customer services, not only late response but also delayed property delivery. Please consider twice before choosing their services, especially when you're urging accommodation.
5/5
GoogleBrilliant service, proffessional and personal. I always felt like they had my best interests and heart and I’ve ended up with the perfect abode. Thank you!
1/5
GoogleEverything wrong. Horrible experience. Expensive student rents, dirty houses, no client service, they will do as much as possible to keep your deposits and charge you for their mistakes.
5/5
GoogleWe couldn't be happier with our experience with Francis Louis. Highly recommend.
1/5
TrustpilotEverything wrong
Everything wrong. Horrible experience. Expensive student rents, dirty houses, no client service, they will do as much as possible to keep your deposits and charge you for their mistakes.
5/5
TrustpilotWe used Adam @ Francis Louis to find a…
We used Adam @ Francis Louis to find a tenant for our home. Very professional & efficient service. I would strongly recommend their letting service.
5/5
TrustpilotFrancis Louis went above and beyond for…
Francis Louis went above and beyond for me, they were so helpful and were constantly in contact. Such a helpful team!
5/5
TrustpilotI would highly recommend Francis Louis…
I would highly recommend Francis Louis to anyone who is looking to sell their house as they were very efficient in finding a buyer.
5/5
TrustpilotWe have used Francis louis now for over…
We have used Francis louis now for over 2 years for our BTL management and they have been first class.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
