Connells Exeter reviews

★★★★★ 5/5

Google

We made the decision to move back to Exeter and found the housing market to be very competitive, we saw quite a few houses with Connells and other estate agents, but none compared to the first house we saw, I’d like to thank Amelia, who I feel helped us to secure our perfect house, our offer was unsuccessful initially, so she kept us in the loop on other similar properties and we felt valued as potential buyers, so when the first property became available again we were in a great position to secure the house and rescue the chain. Amelia and the team were friendly and professional, this is who you want your potential buyers dealing with, can’t recommend highly enough!PositiveResponsiveness, Quality, Professionalism, Value

Wendy · 14 June 2022

★★★★★ 5/5

Google

10/10 recommend amazing service, friendly staff the staff in Exeter could not have been anymore helpful. Shane there mortgage advisor is worth ever penny. He was very helpful and made everything so easy and smooth with our mortgage process. If he could go the extra mile he will make sure that he did go the extra mile. And a massive thanks to Harry squeezing us in last minute on a Saturday. That help me and my partner Secure the property that we are now living in. Would recommend to everyone!!! Kind regards Toby and CharlottePositiveResponsiveness, Quality, Professionalism, Value

Charlotte · 14 June 2022

★★★★★ 5/5

Google

Taya and the team were extremely helpful informative prompt and professional! Couldn't fault them for anything! Brilliant team great service 10/10

Laura · 6 June 2024

★★★★★ 5/5

Google

We have always had incredibly efficient service from Taya Pells from Connells and she is the reason o keep returning to Connells to help with my letting properties.She always deals with my queries in a prompt and efficient way.Excellent service.

Mark · 16 July 2025

★★★★★ 5/5

Google

Though I moved to UK recently and was not used to English or common rules in rent, they quickly and kindly supported my lease. I am satisfied their service very much.

S · 12 October 2025

★★★★★ 5/5

Google

An excellent company to deal with, nothing was ever a hassle and any issues were dealt with very quickly and without bother. They were very quick to respond too which has been great! I would definitely recommend dealing with Connells. Shane was on top of everything during both the sale and conveyance stages. A safe pair of hands, always available to help with any situation. Thank you !

Nicolae · 14 June 2023

★★★★★ 1/5

Google

Unfortunately, I made the alert through another website that I was looking to sell my house and buy a new one. After that, Connells called me daily for two weeks, even after I told them I already found an agency to sell my house, pushing me to go with them too. Now, after 5 months, they keep calling me every few weeks, even if I asked them to removed my contact details from their archives.

Licis92 · 14 January 2024

★★★★★ 5/5

Google

Buying a house is not the easiest thing to do Shane helped us out with negotiating the price of the house and explaining to us everything that we have to know as first-time buyers I can't stretch enough how pleased we are with all the support Shane gives since day one. Needless to say the whole Connels team, particularly Sam for answering our enquiries. Thank you

Tamer · 19 July 2023

★★★★★ 5/5

Google

Charlie was a very friendly, helpful, polite and professional gentleman. Thank you.

Lesley · 2 October 2024

★★★★★ 1/5

Google

They are a nightmare to get hold of via phone, and with this offer, a lack of information and reliability, which was a great shame!, I've gone elsewhere to another company and received an excellent quality experience with no fuss or hassle, and the communication is very good, so connells missed out on good business due to their unprofessional inadequate offerings! . you're better off going somewhere professional!!

Anthony · 14 May 2024

★★★★★ 1/5

Google

Horrible people. Unprofessional bullies. They will force your rent up in the minimum time window required by law. They ignore all requests for paper copies of their intentions to increase rent. They withhold information required to adaquately contest rental price increase. They are essentially crooks. If you allow these criminals to manage your property as a landlord, expect to incur large court costs. If you have to deal with these bullies as a tenant, expect to have any requests you make for essential repairs to be either botched or ignored. It is hard to articulate just how dishonest and outright horrible these people are. They will force a rent increase while your living space is in a complete state of disrepair, then threaten you with legal recourse when you request your living space at least be made habitable before increasing your rent more than 20% in a single month. Avoid at all costs.

J · 18 August 2023

★★★★★ 5/5

Google

Amazing, have used for years. Lettings team always professional and great to work with.

Karen · 16 February 2026

★★★★★ 5/5

Google

Gabriel was very friendly, answered all questions. Would recommend 👍 …

Conall · 23 September 2024

★★★★★ 5/5

Google

Charlie was highly professional on the viewing today. Thank you!

Laura · 2 October 2024

★★★★★ 5/5

Google

Today I had a great experience with Connells... Thankyou. Tracy Tremmel.... thank you for showing us the house ..our time was well spent. It was lovely to meet you. You were very kind, professional and personable....all good qualities. I wish you a long and happy career in the real estate business. Thank you for standing in the rain whilst I searched frantically for my glasses that were hiding in the pocket of my husbands jacket.... still not funny now.PositiveResponsiveness, Quality, Professionalism, Value

Tanya · 25 August 2021

★★★★★ 5/5

Google

Jonathan and the team couldn't have been more helpful! I wouldn't have been able to secure a place to rent without his help and I am so grateful!

Beau · 17 September 2023

★★★★★ 5/5

Google

*Amazing Customer Service from Amelia Evans and team, THANK YOU* I have sold and bought properties before and rarely had any need for Agent involvement, however our journey with Connells Estate Agents has been a rather long one through no fault of Connells but rather unforeseen circumstances out of their control by other agents and 3rd parties. We initially marketed with another agent and were unsuccessful in selling our property, after 3 months we decided it was time to move to Connells and they had us STC within 4 weeks. My only reason for not choosing Connells in the first place is because they had been described as an 'aggressive agent', I feel the use of the word aggressive is unjust and actually in my opinion they are Powerful, Influential, Dynamic and Energetic. I connected with every member of staff on a personal yet professional level from start to finish and I genuinely feel like throughout every step of the way they had our best interests at heart. One member of staff I 100% have to mention is Amelia Evans, through every stumbling block we had she remained calm, reassuring, detailed and an absolute pleasure to deal with. Nothing was ever too much trouble for her and despite a lot of contact from myself she remained professional throughout. She even went the extra mile to check in with the team when she was on holiday to make sure we got to exchange contracts by our given deadline. Amelia and the rest of the team you were amazing, thank you from the bottom of our hearts.PositiveResponsiveness, Quality, Professionalism, Value

Jenna · 14 June 2021

★★★★★ 5/5

Google

Cannot fault the team at Connells Exeter, especially Harry in Sales, absolutely amazing customer service from him, listened to everything I asked for and found me the perfect house within days (put an offer in on a house which wasn't accepted, but he found me another house and booked me in for a viewing before it even went live on the market, and helped me secure it within 24 hours); went above and beyond, definitely recommend using this company

Amy · 14 June 2021

★★★★★ 5/5

Google

I can't praise Adam James at Connells enough. Adam helped us as first time buyers with our Mortgage and insurances. He was patient, professional and super helpful throughout - As a first time buyer the process was initially quite daunting but Adam helped us from reviewing our affordability in the initial stages all the way to completion. If you're looking for an experienced and knowledgeable Mortgage Services Consultant then I'd absolutely recommend Adam James.PositiveResponsiveness, Quality, Professionalism, Value

Grace · 25 August 2021

★★★★★ 5/5

Google

Charlie has been fantastic on viewings

Lewis · 2 October 2024

★★★★★ 1/5

Google

Absolute shambles. No communication, left our back door open after a viewing, they lied to us and we caught them out. Staff turnover huge, unsurprisingly.

Sophie · 27 September 2025

★★★★★ 5/5

Google

Connells helped sell our rental property which encountered quite a few hurdles along the way. Jenny Mansell was always available and incredibly helpful. Thank you

Paul · 17 September 2023

★★★★★ 5/5

Google

Myself and my sister recently sold a house in difficult circumstances using Connells Exeter and I can’t fault them. We accepted an offer within 3 days of the house being put on the market, the offer itself being significantly higher than other estate agents had even valued the property at. Nathan and his team have been very attentive and extremely good at updating us with the feedback from the viewings. Im so glad we chose Connells.PositiveResponsiveness, Professionalism

Hannah · 14 June 2021

★★★★★ 5/5

Google

Communication with charls was prompt, respectful, and informative. His aim to exceed expectations and our commitment to excellent client service. Hope he will support through connells till we buy a house.

Sumathi · 16 July 2025