Every review we hold for the Ewell office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotDefinitely the best agent locally!!
I instructed The Personal Agent to sell my house on 17th July and I have already now exchanged contracts!!In these tough times those timescales are nothing short of amazing.The property particulars and video really set the house off and even my buyers commented at how truthfully my property had been represented.All my viewings were accompanied and this was followed up with prompt and honest feedback.Once the sale was agreed my file was passed to a lady called Catherine Mahoney (Cat), who then gave me a weekly appraisal as to how my sale was proceeding such that I was never left in the dark.I’ve had dealings with other agents including the online ones but none of them come even close to the levels of care and service that I received from Cat and the whole team.There’s just no substitute to having a local office with local people who really care about your sale!!It goes without saying that I would have no hesitation in recommending The Personal Agent to all my friends.I would to also thank a lady called Sue Boardman who is based in their Epsom office who quickly identified my buyers, who weren’t actually looking in Chessington m, but was able to advise them of the merits of my property and successfully negotiated my sale.There aren’t many sales people with that much knowledge and commitment!!Thanks again and best wishes to you all for the future.
Christopher · 26 September 2018
★★★★★ 5/5
TrustpilotKnowledgeable and professional service
I am a relocation agent and this is the first time that I am dealing with the personal agent. I must said Bradley and Callum in letting department both are super. They are polite and efficient providing their professional services to me and my client. Would definitely work with them again.Wei
From · 5 October 2023
★★★★★ 5/5
TrustpilotHighly recommended, Charlotte Evans is great.
We have been renting with Personal Agent for 9 years and have no complaints. Always extremely helpful should we need it. Charlotte Evans who manages our property is great always goes above and beyond.
Laura · 30 August 2024
★★★★★ 5/5
TrustpilotWould not hesitate to use The personal…
Would not hesitate to use The personal Agent again in the future. They made sure my house move has gone along smoothly keeping me updated throughout and supportimg any queries straight away. Both Sam and Frank at the Stoneleigh branch dealt with my move and both were friendly and professional throughout.
Lindsey · 20 September 2023
★★★★★ 5/5
TrustpilotChris was very good
Chris was very good！
靖 · 24 August 2023
★★★★★ 5/5
TrustpilotPersonal Agent - Professional People
I have found The Personal Agent to be a fantastic estate agency to sell through. They are diligent, professional and persistent. In particular, Adam at the Epsom office has been extremely efficient and has persevered in helping us through quite a challenging house sale. We are grateful for all his effort and those of the whole team there. Thank you
Steve · 22 December 2022
★★★★★ 5/5
TrustpilotConnor was great showed us around and…
Connor was great showed us around and answered all the questions we had. Called me later with more details. The dealings I have had with this company are very satisfactory.
Pam · 5 February 2019
★★★★★ 5/5
TrustpilotFabulous experience - thanks Sarah!
Sarah (from the Epsom branch) made the process up to exchange a million times smoother, keeping us in the loop every step of the way. She was so lovely, and made our property buying process really enjoyable! We cannot thank her enough :)
Bethany · 28 February 2024
★★★★★ 5/5
TrustpilotGreat customer service
Great customer service. Sold the house quickly and when our first buyer pulled out at the last moment, found a replacement buyer quickly so we didn't lose our onward house. Always available to talk to and update about the progress of the sale
Nick · 26 February 2024
★★★★★ 5/5
TrustpilotI had a great experience with Sameer…
I had a great experience with Sameer from the Personal Agent. Quick response, very attentive, polite and friendly! Helped me with the property I really wanted and did everything to make the move as smooth as possible.
Jelena · 11 June 2024
★★★★★ 5/5
TrustpilotCaring, knowledgable, friendly and efficient
Having had dreadful service from a country-wide estate agent who appeared not to care about my property it was wonderful to come to The Personal Agent who took th time and trouble to get to know me and to care about my sale. The photos they took were excellent as was the whole description and marketing. I was informd of all viewings and got an offer which I accepted within seven days . During the sale process I was kept fully informed of what was happening. I'd recommend them to anyone and everyone! Thank you.
Ms · 5 March 2014
★★★★★ 5/5
TrustpilotPersonal Agent doing very…
Personal Agent doing very professionally service and finding good tenants. Staff members also very helpful. Specially I would like to thank Matthew in this occasion.
Nallaikumaran · 31 July 2020
★★★★★ 5/5
TrustpilotGreat service from the start-…
Great service from the start- convenient viewing of properties and really informative. Sarah Goddard was brilliant throughout our purchase from offer being accepted all the way through to completion.
Joe · 13 November 2018
★★★★★ 5/5
TrustpilotJoe Edwardson and Catherine Mahoney…
Joe Edwardson and Catherine Mahoney were fantastic in making buying our first house a seamless process. Always readily available to answer any queries and provide additional assistance.
Gregory · 29 October 2019
★★★★★ 5/5
TrustpilotMichelle is very professional and…
Michelle is very professional and thorough. She always responds promptly to any queries and deals quickly and proficiently with any issues. I would definitely recommend the Personal Agent
Landlord · 9 December 2018
★★★★★ 5/5
TrustpilotThe best estate agents around
Sameer Jamani couldn't have been more helpful if he tried. He answered everything and was completely honest and upfront. Very impressed with him and the company as a whole.
John · 6 October 2024
★★★★★ 5/5
TrustpilotGreat experience with Samantha!
Samantha at the personal agent is absolutely amazing. We had our first viewing today. She is was very professional. She provided us with clear and detailed information being first time buyer. We highly recommend her. Thank you for your time and information.
Rishi · 7 February 2024
★★★★★ 5/5
TrustpilotI have been renting through personal…
I have been renting through personal agent for a couple of years and I find Charlotte to be friendly efficient and always helpful. The service I receive is always five stars😊
Stephanie · 30 August 2024
★★★★★ 5/5
TrustpilotExcellent service from Joe and team
Excellent service from Joe and team! In a competitive and fast moving market we had a fantastic service and would highly recommend 5*****
Clare · 8 October 2020
★★★★★ 5/5
TrustpilotI was delighted by the level of…
I was delighted by the level of care,attention and advice by the agent when he took me around a house in Bridgewood Road. He was so helpful and had the right answers for my questions that was so useful in making my decision. He is David Ashby and because of him I have high regard of this agency and would recommend to anyone who are actively using housing market to find a suitable homeRamasamy Velauthan23.03.2019
R · 24 March 2019
★★★★★ 5/5
TrustpilotGreat service from Sameer
Great service from Sameer at The Personal Agent, understood what we were looking for and reached out when he had properties which would be coming to market soon.
Georgina · 12 October 2024
★★★★★ 5/5
TrustpilotExcellent service
We’ve received fantastic support selling our property with The Personal Agent in Epsom. A very quick and efficient team, we’ve felt confident in working with Gareth, Adam and Morgan (as well as the wider team.) We have had great communication throughout the process.
Mrs · 9 January 2024
★★★★★ 5/5
TrustpilotI have now sold one and purchased two…
I have now sold one and purchased two properties via The Personal Agent (Banstead) and have been so impressed with the service specifically from George Evans and Tom Iddenden. The value they provide is much more than just photos/listing. They are the best in the business and would have no hesitation in recommending them to others
Dominic · 13 January 2023
★★★★★ 5/5
TrustpilotWe had Chris helping us with the…
We had Chris helping us with the property we got, he was very friendly, quick to reply to all my emails and calls. Highly recommend personal agent.
Keira · 10 September 2022
Agent replied · 6 July 2023
Hi Keira, Thank you very much for your lovely review. Have a nice day!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
