Trusted Agent profile · Grays
★★★★★
391 reviews across 1 platform
1 Orsett Road, Grays, RM17 5DA
Part of William H Brown Incorporating Porter Glenny, see every office.
William H Brown Incorporating Porter Glenny's office in Grays, at 1 Orsett Road, is rated 4.6 out of 5 across 391 reviews on 1 platform, including 391 Google reviews rated 4.6.
Every review we hold for the Grays office, from every platform, shown as written. First names only.
5/5
GoogleFrom day one, we knew we had made the right choice going with William H Brown. Debby showed the upmost professionalism in handling our viewing and offer. Meeting Rochelle and Sarah was just icing on the cake! We appreciate all the hard work you do and we would like to say a big thank you.
5/5
GoogleTaylor has been extremely professional taking great care with considerations throughout the Sale of Property. Very much appreciated all her patience, guidance and attention to detail during these difficult times. Taylor is both positive and kind in her approach to clients. Wishing her and the Team at WH Brown continued success. Thank you for all you're help.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe have been exceptionally happy with William Brown selling our house . Paul was very efficient at getting it on the market . Debbie was amazing at managing all the viewings in spite of Covid restrictions. She has been incredibly supportive throughout the whole process and we simply would not have managed it without her ! Thank you so much !
5/5
GoogleThe professional service provided by Rob Jones is outstanding. No matter what time of the day Rob is always on hand to answer any questions and advise on the most suitable products for your individual needs. Not only have I found a great Mortgage Advisor I feel like I have made a great friend. I would recommend his services to everyone!
5/5
GoogleHighly recommended. Paul and his team have done it again. We are very happy how Debbie dealt with all the sales process professionally and with keen interest. Well done Debbie you are a Star. All I can say is that you guys have changed our lives and started a new chapter for us, which we are super excited for❤️🥰 …
5/5
GoogleI’ve been dealing with Sarah on the Lettings team. She has been absolutely amazing and super patient with me. Would highly recommend the agents and you’ll be even more blessed if you get to deal with Sarah!
Many thanks for your amazing recommendation and 5* review Farrukh! We're thrilled to hear that Sarah has provided you with such excellent service. Best regards, Lucy, Customer Relations Team
5/5
GoogleSian, the Lettings Property Manager, has been excellent in liaising with the nanagement company for my flat to get a long-term roof issue fixed. She has been tenacious with them, and her ongoing communication kept the tenant and myself up to date at all times.
Thank you for your brilliant 5* review and thank you for your kind words Paul Naylor. Best wishes, Lucy, Customer Relations.
5/5
GoogleNeal from William H Brown, Gray's is a breath of fresh air. Choosing a new home is stressful but Neal made me feel at ease every step of the way. I couldn't recommend Neal enough. You're in safe hands that's for sure.
5/5
GoogleWe had the pleasure of working closely with Sarah Hicks, who made the process extremely smooth and was always willing to help!!! 👏🏻👏🏻 Highly recommended, they are exactly what you expect, quick, efficient and a reliable estate agency! 🏠🥳🙌🏻
Thank you Jack for taking the time to leave us your wonderful recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe guys at WH Brown are great, they really made the process of renting easy, Iga in general answered all my questions regarding the process very quickly. I would recommend them to anyone who is looking to rent. Thank you Iga and all the team at William Brown.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleJust like to say a massive thank to Debby for all her support, dedication and hard work. She always went above and beyond even giving me updates and reassurance out of office hours. Could not recommend her highly enough, truly amazing and always gave her personal touch, one in a millionPositiveProfessionalism
5/5
GoogleWe can truly recommend William h brown to anybody thinking of buying or selling their property. Debbie has been excellent with her communication from day 1 and helpful with every aspect of us selling our home of 46 years. She has been very professional and dedicated to getting our property sold and we could not have found a better agent. Mr and Mrs Girling
5/5
GoogleThe service provided by Rob Jones at William H Brown has been outstanding! Rob is professional and provided us with sound advice. His customer service has been second to none, being on call, always responding promptly and going above and beyond. I would highly recommend using his services when arranging your mortgage and insurance packages.PositiveResponsiveness, Professionalism, Value
5/5
GoogleWe found W H Brown Agents very customer oriented, especially Debbie in selling our property in Grays, Essex. For example, keeping us updated in all aspects of the sale and working towards a successful sale of our house. (WELL DONE!
5/5
GoogleI would like to thank all team for hard work and support during all process from the start to the end! It has been challenging time for myself and my husband as a first time buyers. Rob Jones is a great personality and super helpful! Any time you need advise he is there for you to explain/support. Highly recommended! *****PositiveProfessionalism
1/5
GoogleOne of the worst estate agent!!! Avoid hiring them to sell your property! You call for an appointment for a valuation of a property to instruct and not interested at all. Person who I spoke to and left message is Debbie Black. Short of staff is their excuse all the time!!!
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at complianceresidential@sequencehome.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleWe have been so pleased with the service that wiiliam brown has given us a professional service from start to finish.we couldn't of done it without Sarah and the legal team who they reccomended sarah an Danielle were fantastic thank you so much i would recommend them to anyonePositiveProfessionalism
5/5
GoogleExcellent service received from start to finish from Neal, Michelle & Sarah My house move was made hassle free due to receiving regular updates on the moving process, right up to receiving my keys! ⭐️⭐️⭐️⭐️⭐️ Service Received 100% recommended ✅
Thank you for taking the time to leave us this great 5* review and recommendation Oliver Carter. Kind regards, Lucy, Customer Relations.
5/5
GoogleI am pleased to recommend William H Brown I have only had my property on the market for just over a week . I’ve had 20 views and 3 offers one for the full asking price, which I have accepted. The staff have been friendly helpful professional and hard working . Thank you Paul Fanner
5/5
GoogleSo far we have received a great service. Debby has been amazing with our time sensitive sale and purchase. She kept in contact so we were never out the loop. Paul and Chloe have also been really helpful.
5/5
GoogleI would like to thank the team at w h brown for helping me come a first time landlord. Helping me navigate my way through all things I needed to complete to rent my house out thanks . Gary
Gary Beasley many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleSo pleased I chose this Agency to sell my house. From start to finish I have received excellent service from Paul and his team. Special mention must be made of Taylor. She has acted in a very professional manner, always dealt promptly with my queries and made me feel I was a valued client.
5/5
GoogleDealt mainly with Debby, Chloe and Jenna. Both were very professional, helpful and understanding. They were available whenever we had a query. Very attentive. Can not thank them or praise them enough for everything. Thank you all.
5/5
GoogleRob Jones was the gentleman who helped me . He was always there anytime I needed a question and answered them quickly. Anytime I rang he’s rely and to top it off he helped me get things sorted for mortgage super fast. If you need someone ask for him as he is great!
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