Trusted Agent profile · Grays
★★★★★
391 reviews across 1 platform
1 Orsett Road, Grays, RM17 5DA
Part of William H Brown Incorporating Porter Glenny, see every office.
William H Brown Incorporating Porter Glenny's office in Grays, at 1 Orsett Road, is rated 4.6 out of 5 across 391 reviews on 1 platform, including 391 Google reviews rated 4.6.
Every review we hold for the Grays office, from every platform, shown as written. First names only.
5/5
GoogleI spoke to Rob Jones regarding my search for a property and I couldn't be happier. He really put himself out to help us find not only a mortgage but he went out of his way to find a property and get it secured. I couldn't recommend him enough. Thanks RobPositiveResponsiveness, Professionalism
5/5
GoogleNeal and the team were superb in arranging our new home . Nothing was too much trouble and since we have the keys that has not changed. Extremely responsive and a pleasure to deal with
5/5
GoogleVery pleased with the service received with WHBrown estate agents, Sarah Hicks was such a pleasure to work with in the letting of our property kept us updated throughout the entire process would highly recommend.
5/5
GoogleExcellent customer service! The team did everything to get the viewings for me and to get my house sold and see it right through to the very end seamlessly. Highly recommend and would definitely use them again!
Thank you for your thoughtful 5* review and recommendation Emma Hawkins! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleI strongly recommend Paul and his team to anyone thinking of selling their property. They are extremely professional and helpful every step of the way. The property business can be stressful and daunting but you're in the best hands with this team. We were very pleased with the fantastic service we received.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleThank you Debby for everything you did to support us with our purchase - a very positive experience.
Hi there, thank you so much for the 5* review of the Grays branch! It's great to hear that Debby and the team have been helpful, friendly & efficient! We wish you all the best for the rest of your sale.
5/5
GooglePositive: Professionalism My experiences with the branch have been extremely positive. Branch manager Paul has been fantastic and Debbie has also been fantastic as our agent, great customer service and we are really happy with the way they are dealing with us, thank you so much to the whole team.
5/5
GoogleDealt with William H Brown for the sale of my late parents home and found them to be professional throughout the process. Both Debbie and Paul were a pleasure to deal with in what turned out to be a very quick smooth sale.PositiveProfessionalism
5/5
GoogleThe lettings team at William H Brown have been outstanding. They have taken all the stress out of renting my property, I always know my property is in very capable hands. The whole team are professional and friendly and it's been a pleasure dealing with them.
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
4/5
GoogleWe had an issue that was linked to the solicitors recommended by William H Browns, after some missed emails and communication the branch have now sorted this out for us and took our feedback in regards to the issue, we have rated this a 4 stars as there is some small things that could be reviewed and amended within the branch, thank you for your support with our matter.
Dear Kerry, thanks for your review and your feedback. We know Paul has been in touch with you direct regarding your points and managed to resolve most of them for you. Our Grays team in particular pride themselves on giving a great customer journey and so your comments are very much appreciated. All the best for the future.
5/5
GoogleLovely, clear, and effective communication during the whole renting process.Michelle and Sarah are very helpful.They are always willing to help . Very awesome rental company . Evans Aggrey.
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI just thought I would send this to express my upmost respect and gratitude to Debby. honestly even though we didn’t get over the line with this purchase she has been nothing but amazing with her customer service and her care and commitment to her job she has gone way above and beyond at all times to try and help and bring ease to me and my partner. She definately deserves some kind of recognition for everything she does. What an absolute star and pleasure to know. hopefully we will be in contact again soon with a more pleasant and streamlined process and buyer. Kind regards, Ayaz Taj.
5/5
GoogleNeal as the letting agent on the property has been amazing! Quick responses, I can always reach him on the phone and he's always quick to help with any questions or resolve any issues I have. He found a great tenant within days of the property being marketed, and I hope this will continue to be the beginning of a great partnership, I will recommended his services time and time again! Thanks again to Neal and the William H Brown team :)
5/5
GoogleI would like to Thank William H Brown , specially Coral Taylor, for being very helpful and supportive. They were very punctual in the process of my renting. They made all the process of letting in 10 days ! And actually I was nagging about moving in very soon - sorry about that 😇- as I was planning a vacation leave … They managed to get all the process done earlier to the date we planned at the start ! Thank you guys and keep the hard work up !
5/5
GoogleThe re-letting of my property with WHB was as seamless as ever, diligent with details, great communication throughout. Been working with this office for over 10 years, and have never let me down
Thank you for taking the time to leave us your wonderful 5* review Stephen. Kind regards, Lucy, Customer Relations.
5/5
GoogleI had a great experience with the team at William H Brown. Always willing to help and providing information when needed. Debby was really great, the branch manager as well.
5/5
GoogleThank you to you all for making the process less stressful especially Alana who was from the off very professional, she really did put our minds at ease , I wouldn’t hesitate to recommend her to friends ,PositiveResponsiveness, Professionalism, Value
5/5
GoogleRob Jones handled the purchase of my new flat. I found him to be helpful, knowledgeable and very efficient. Rob was able to provide me with a competitive mortgage and kept me informed all the way through the buying process. Very satisfied.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleRaya Raynova she is very helpful and kind during the move in.I had so many questions and she happily responded and guided me through and complete all the the enquiries , also very clear all the time. I'll definitely recommend.
5/5
GoogleValuation was realistic & accurate, thanks to Alana. Debby on sales went above and beyond to keep us informed throughout the whole process. Thanks to the whole team 👍
5/5
GoogleWe had a great experience down at William H brown in Gray's, but Hal was especially helpful, Informative and helped us with the mortgage process from start to finish.
5/5
GoogleWe rented a property through these guys for almost 2 years they were always helpful when we needed them and are great at responding to any questions, defo would use them again
Many thanks livvs garbutt for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWHB is a very professional organisation and they have done a fantastic job helping me to sell my home. They were always contactable, responsible and replied in time. Sarah was very helpful in getting things done for me. Thanks
5/5
GoogleProfessionalism, Quality, Respect, Value, Responsive I want to thanks to Sarah Ellis for all her help. She's a wonderful person and she stay with us until the last minute. I really appreciate it and I wholeheartedly recommend her!
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