Trusted Agent profile · Essex
★★★★★
100 reviews across 3 platforms
1 Kingsdale Business Centre, Regina Road, Chelmsford, Essex, CM1 1PE
Property Stop's office in Essex, at 1 Kingsdale Business Centre, is rated 3.9 out of 5 across 100 reviews on three platforms, including 5 Google reviews rated 2.6.
Every review we hold for the Essex office, from every platform, shown as written. First names only.
5/5
TrustpilotMy experience with Property stop has been phenomenal
My experience with Property stop has been excellent as a busy professional moving was a daunting task in terms of scheduling.
Dear Deborah, Thank you so much for your review. Best regards, Property Stop.
5/5
TrustpilotWe have been working with Property-Stop…
We have been working with Property-Stop for more than 15 years.
5/5
TrustpilotA good team with great communication
The team at Property Stop have been looking after our flats for many years now. The initial tenancy checks, move ins and condition reports are always good.On-going they have looked after maintenance issues through a team of contractors who seem to be responsive.A good team with great communication
Dear Phil,Many thanks for your kind review.Best regards,Property Stop
5/5
TrustpilotHighly recommend
We have been with Property Stop for many years, the staff have always been very helpful and respond quickly with any queries or problems we have. Highly recommend if you are looking for a property manager or to rent a property.
Dear Martyn, Many thanks for your 5 star review. We really appreciate your positive feedback. Best regards, Property Stop
4/5
TrustpilotWe have been with property stop for a…
We have been with property stop for a number of years now and have been very pleased with the team of Stuart, Maizie and Tara who are always very helpful in sorting out any problems They also reply quickly to any queries.
Dear Doreen, Thanks for your kind review. Best regards, Property Stop
5/5
TrustpilotVery professional and helpful in…
Very professional and helpful in guiding me through the process of being a first time landlord
Dear Vanessa, Thank you for your review. Best regards, Property Stop
5/5
TrustpilotOutstanding Property Management
Property Stop have been managing my portfolio since 2019. Throughout that time Property Stop have helped me successfully increase my portfolio by supporting me through recent acquisitions with their in depth professional knowledge and expertise in property management . I wouldn’t use anyone else.
Dear Neil,Thanks for your kind review.Best regardsProperty Stop
5/5
TrustpilotExcellent service company
We have been working with Property Stop for 8 years plus and have been very happy with both the level of service and the contact we have had with their friendly and efficient staff. We would highly recommend them for any property management requirements.
Dear Paul,Thanks for your kind review.Best regards,Property Stop
5/5
TrustpilotBest letting agency I have experienced
Best letting agency I have experienced. They are very organised and professional. They were very helpful and responsive to emails. When we had issues with the boiler in the property, a staff at Property Stop was able to help us resolve it.
Dear Mase, We really appreciate your kind words. Thanks for taking time to leave us a review. Best regards, Property Stop
1/5
TrustpilotAvoid this company absolutely…
Avoid this company absolutely disgusting service , have no knowledge and director is an ex Banker who has no knowledge just in money. Makes threats regarding debt collectors and also lies regarding informing lease holders and works.Lets contracts into personal areas of peoples belongings without prior knowledge or permission keys given to private areas.These also have a rule if u argue you are rude and then they cease contact and do whatever they please. Would never use these again and look forward to then leaving now cannot come soon enough
1/5
TrustpilotAVOID! AVOID! AVOID!
As a tenant, the first I found out was a freezer full of rotting meat and fruit flies. All weekend, I was left to sit in a flat akin to a wheelie bin. The main front inside door is half hanging off. Sent a reply, no response. The flat is filthy. Hairs in bath, a bacteria filled bath plughole, thick with dark green gunk. A maggot by the kitchen sink which is blocked, hair and old food in the grill and an twin socket half disconnected from the wall. The fridge freezer was marked "Low Level Action 3" by someone that sounds like a school leaver. I had to contact a Councillor to get a new fridge freezer. £50 a day. They need closing down. More action against them to follow.
5/5
TrustpilotExcellent Customer Service
I would recommend Property Stop to anyone without hesitation. The team are extremely helpful, friendly and professional. They go above and beyond to help with any queries. Having my property rented with them gives me great peace of mind.
Dear Nathan, Many thanks for your review. Best regards, Property Stop
5/5
TrustpilotProperty stop
Property stop - excellent Service
Dear Sally, We really appreciate your kind review, thanks for taking the time to share your experience of our service. Best regards, Property Stop.
5/5
TrustpilotProperty Stop have let 2 properties for…
Property Stop have let 2 properties for us and we would thoroughly recommend them. They are very easy to deal with, helpful and efficient and found us good tenants.
Dear Nicola, Many thanks for your kind review. Best regards, Property Stop.
5/5
TrustpilotThe staff at Property Stop are very…
The staff at Property Stop are very efficient , helpful, friendly and professional. I have been using them for many years and they look after my properties very well. I would recommend them as letting agents.
Dear Judy,Thanks very much for your review.Best regards,Property Stop
5/5
TrustpilotAs a new landlord the advice and…
As a new landlord the advice and guidance offered to me by Property Stop was superb. They took the stress away and it's comforting to know my investment is being managed by such a competent team.
Dear Dale,Thanks for your positive feedback.Best regards,Property Stop
5/5
TrustpilotGreat experience would highly recommend!
I am grateful for the positive experience I had with the company and would highly recommend them to anyone seeking a reliable and professional lettings agent.
Dear Sam, We really appreciate your 5 Star review. Many thanks for taking to time to share your feedback. Best regards, Property Stop
5/5
TrustpilotA Professional Company
I found the company professional and quick in finding me a good tenant. They kept informed and had all the paperwork well coved.I will be using them again.Regards Mark Underwood
Dear Mark,Many thanks for the review. Really appreciate your comments.Best regards,Property Stop
5/5
TrustpilotExcellent Property Management Company
I have used this company for the last 3 years. They found very good tenants for me. The staff are professional and friendly. Communication is good.
Dear Chris, We really appreciate your review. Many thanks, Property Stop
5/5
TrustpilotAlways a great service
Property Stop supports us with our rental properties and has always provided excellent service. Their staff keep us well-informed and are always friendly and professional.
Dear Jo, Thanks for your kind review and continued business. Best regards Property Stop
1/5
GoogleRude on the phone, likes to cut you off when you're talking, someone called Abi Nice fake reviews under the bad review, strange how no reviews exist until a few hours after mine 2 pop up! The response was predictable. In future don't cut off people on the phone when they are talking. Be respectful
Dean Thank you for your feedback about your recent property search experience with our company. We apologise for any disappointment or frustration you may have experienced during the process. At Property STOP, we place a high value on providing professional and courteous service to all our clients. We would like to reassure you that our team member Abi is a valued member of our team and has consistently demonstrated a high level of professionalism and customer service. Your review has come as a surprise to us, but we appreciate your feedback and have taken it on board. We understand that our criteria for renting properties can sometimes be challenging for prospective tenants, and we apologise if this caused any frustration or inconvenience and that we are unable to assist you, However, we firmly believe that these standards are necessary to ensure the best possible experience for our tenants and landlords. Thank you again for considering Property STOP for your property search
5/5
TrustpilotVery professional service
I have been very happy with Property Stop over the past few years. I can recommend them without hesitation if you are looking to rent.
Dear Richard, Many thanks for taking the time to leave us a review. Best regards, Property Stop
5/5
TrustpilotI have used Property Stop for quite a…
I have used Property Stop for quite a few years. They are very professional, helpful and efficiently. I can't recommend them highly enough.
Dear Michelle, Many thanks for leaving a review. Best regards, Property Stop
5/5
TrustpilotThank you
Thank you to Tonya, Abigail, and Esme for all your hard work, patience and great regular communication.Very very pleased with how it all turned out. Hope to work with you again in the future.Thank you once again
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Property Stop's Essex office has 100 reviews across three platforms: 5 on Google, 5 on Yell, 90 on Trustpilot.
Property Stop Essex is rated 3.9 out of 5 across all 100 reviews, and 2.6 out of 5 on Google from 5 reviews.
Property Stop Essex, 1 Kingsdale Business Centre, Regina Road, Chelmsford, Essex, CM1 1PE.
